I read some of the poor reviews on yelp but not before I visited this establishment. I am, however,…read morethankful for that because my experience was quite the opposite and if I read the poor reviews before I visited the store I may not have visited. My son just joined the local civil air patrol squadron and needed some patches sewn on his BDUs. Like I do so often, I waited to the last minute and needed it the next day. They informed me that they are a week out on alterations but might be able to get it done sooner. I had my wife bring the jacket and the patches to the store because the event was postponed therefore we had the time to wait. Again she told my wife it would be about a week and two days later we got a phone call saying that it was ready. I feel they went above and beyond to accommodate us and I will definitely be back for more alterations. One thing I noticed is the response to the poor reviews showed an effort to make things right.

I would absolutely NOT recommend this dry cleaner…read more I brought in a dress that had flowers attached across the chest. When I went to pick it up the first time, it wasn't ready and I was told I needed to come back. When I returned again, they handed me the dress and ALL of the flowers had fallen off. What made the situation even worse was the customer service. Instead of showing any concern about what happened to my dress, I was made to feel like it was somehow my fault -- and I was still expected to pay FULL PRICE for the cleaning. Yes, I understand that I signed a waiver. However, this was a garment labeled DRY CLEAN ONLY. I would expect a professional dry cleaner to have the experience to recognize delicate details on a garment and know how to properly handle them, or at the very least warn me before hand if they believed cleaning it could cause significant damage. Accidents can happen, but how a business handles the situation afterward says a lot. The rude and dismissive customer service was just as disappointing as receiving my dress back damaged. I highly do not recommend this place. If you have clothing that you actually care about, take it somewhere else. RUN THE OTHER WAY!

I broke my foot days before my son's wedding and had to do a last minute dress change. Natalia was…read moreamazing and the turn around was unbelievable! I can't thank her enough for helping me in such a stressful situation!

I can highly recommend Natalia. She altered three special occasion dresses for me, and did a very…read morehigh-quality job for a reasonable price. Now she's making me a silk-lined jacket. Natalia is clearly very experienced and skilled. You won't be disappointed with her work.

THEIR "REPAIR" RUINED MY SOFA UPHOLSTERY! DON'T GO HERE!…read more The upholstery on my sofa detaches and is machine washable. I tore it while putting it back on. I asked them sew a similar fabric on the UNDERSIDE to reinforce it and keep it from ripping more. Didn't need to be perfect, I knew the tear itself could not be sewn together but patching and stitching the underside could mitigate the damage. I came to pick it up and BOTH SIDES were covered in a fabric patch that's not even a close match! I was told that there wasn't a way to reinforce it from the underside so they just did both. Even if that were true (it's not), why did no one call me FIRST and tell me the work I requested and paid for wasn't possible? This is a very basic ask of a professional tailor, it's unbelievable they got it so wrong! This patch is so much worse than the original tear. The sofa was custom made in Japan and is a one of a kind piece. Pics of the tear and what they did to it. The pics of the denim repair is an example of what I asked them to do.

I had two expensive formal gowns cleaned at this establishment. Done within a week and the looked…read moregreat! Exactly what I was expecting.

Amazing and kind woman! She has done multiple alterations for me including a fully beaded sherri…read morehill gown as well as multiple pairs of pants. always a pleasure to work with her!

This is why I love YELP, I found a wonderful seamstress, Judiann. She messaged me immediately after…read moreopening a project on Yelp, she said she could make alterations to my pants. We connected in less than an hour, she measured my desired length and made the alterations to my pants in less than 24 hours. Pleasant, easy experience. Perfect results. Thanks Yelp and Judiann!

Kim and her Mom are so sweet and nice! I highly recommend her!! Service is fast too. She goes up…read moreand above.

Friendly, easy to find, she was very quick and very easy to work with if you need anything done to…read moreyour uniform in a quick pinch or anytime go to her!!! Highly recommend

Rude, over charges, ruined three expensive dresses taken in for altering. Would not go there again.read more

Kim's custom tailors This woman is completely out of…read morecontrol. She is charging prices that are beyond ridiculous levels. She is by far NOT the only game in town. I will never go back there again, and urge you to find another place for your alterations needs. She even said she gave me the prices ahead of time, which was a lie, cause she DID NOT.

I wish I had read reviews before taking my robe for laundering. I asked for the price of the…read morecleaning and wrote it down on the pick up slip. When I arrived to get my robe, I was told it was $10 more "because" it was long. Someone working the post office said they change the prices whenever they want. If they are going to change the price, TELL me before leaving the item. They are cheating people. Too bad there is not a ZERO rating.

Took 2 women's 2 piece suits to Kims for dry cleaning. One suit was off white pants with matching…read morejacket. The second suit had an African pattern pants with matching pattern jacket. When I went in to pick up my items I was charged for a denim jacket and pants, which cost more. I asked why I was charged for a denim jacket instead of a women's 2 piece suit and was told that the jacket was denim. The jacket colors were black, maroon, off white and gold; nothing like a denim jacket. I told the cashier clerk that the jacket was not denim and that I was being overcharged. She said that there was nothing that she could do to change the price. Very poor customer service. I will never go there again.

This business is mobile only, the location listed now takes you to a dog groomer. Very friendly…read moreover the phone.

Trish did alterations to our wedding dress (and our flower girl's dress) and did a fantastic job…read morefor a reasonable price! Trish was great to work with and I would recommend her for any specialty alteration work that you need.