I've used Louetta dry clean a couple of times. The prices are pretty reasonable, but not great. They are located close to the house which is the main reason we use them. They have a drive thru which is nice. The line moves pretty fast and you are in and out quickly. I can't remember exactly what happened, but we ended up with store credit some way. I will keep using them until our free cleaning is out, then try to find another dry cleaner. There has to be better out there than this. read more

Always on point. Only cleaners I go to in spring. Great timing and have not been disappointed. Clothes are always exactly the way you requested read more

If you want your clothes to stay rip free, go somewhere else. They Lose buttons and have no quality control. When I took a shirt they had ripped they refused to take responsibility saying it had been 48 hours even though the tag was on the shirt and the shirt had not been worn. If you use these shirt rippers make sure you take everything off the hanger and inspect the garment before leaving store. read more

Ruined a suit of mine with black stains all over the front of it (looked like oil), & wouldn't refund the cost of the suit. They tried to give us a store credit but after ruining one expensive suit I would not be wiling to take more clothes there for them to ruin. DO NOT GO HERE! read more

They just ruined my wife's sweater and told me to tell her, if you do not have the original receipt we cannot refund your loss. So unless you keep the receipt for every piece of clothing you own I would stay away from this place. I will be going there after the holidays and handing out copies of all these negative reviews so I can help others avoid being ripped off by this company. There are better cleaners do not use them. READ DOWN BELOW THE NUMBER OF BAD REVIEWS AND THAT SHOULD BE A GOOD ENOUGH WARNING FOR YOU. read more

Not 100% satisfied w their service. Their drive thru line is ridiculously slow! Was hoping to find a good location close to home w a drive thru, but not even worth the wait. There is a $10 minimum if you pay w a credit card then they say you will just have a credit if your bill is less, BUT the catch is YOU have to remember how much cause they will act like you have no credit. Oh and their work isn't all that great. Guess I'll have to find a new location. read more

Love this cleaners! Got referred by some locals. Very efficient timing and always done right

DO NOT USE THEM!!!! I have used them for a while and have had slacks come up missing. A few months back I took a new beautiful pleated skirt in to be dry cleaned. I picked tht skirt up & it had oil looking stains on it~Skirt ruined. Yesterday I picked up laundry & the guy ask me "is this your sweater, we didn't want to give it away". Just silly, unorganized & unprofessional. Yes, it was my sweater. He returns, "we have a sweater that's not ready yet, the sweater has a hole in it" I was livid!!!! A brand new Philip Lim sweater destroyed & their only reply is, "you brought it in like this". THE CUSTOMER SERVICE & the Work they do is a ZERO! They are the worst cleaners I've ever used. One mess up is normal in any business but consistent mess ups is unacceptable & pure laziness! They have No regard for the customer! They'll never get another $1 from me. read more

Great place, good location, and great prices. I send all my dry cleaning, dress clothes, and wives dresses here. I've used this place since I moved into the area and they have never ruined a piece of clothing, or lost any of it. The prices are the best in the area, and they have a very nice and presentable business. read more

I've never had a problem with this cleaner. They have been thorough with everything I have brought to them. They have a dry thru, (easy access) they have paid attention to details on clothing (e.g. Spots, light starch, etc..) I'll continue to go here. read more

I have had no problems with this dry cleaners. They are thorough with their work and pay close attention to detail. The staff is very friendly. The drive thru could be faster but you can't help it if you're stuck behind someone unloading a bunch of clothes. Great prices and good location. I will continue to use their services. read more

I would recommend anyone to go somewhere else for dry cleaning service. My family had been going there for about 6 months. Every couple of weeks we would get shirts back not pressed properly-no big deal we would take it back and they would repress it. Then one day we picked up our dry cleaning and one shirt had all these dark stains (spotted) on the front. We brought it to their attention and immediately they said that had to have been there before. Well it wasn't like that when it was dropped off. They said they would fix it but the stains never came out. We spoke with the manager and he essentially said they were there from the beginning. It's hard to believe but he wouldn't even compensate in the slightest for the shirt. I am sure he never even saw the shirt prior to it in its final state. He even said we could take out business elsewhere and he could care less (this is without us saying we would even do that). HORRIBLE customer service to say the least. The crazy part was we weren't even looking for much back, it was an old shirt to begin with. The principal of the matter though still deems this business and its ownership as an untrustworthy establishment. If they can't even fess up and try to make amends for their fault they shouldn't even be in business. Added on top of that this isn't the way you speak to your customers. Use their service at your own risk. read more

Wish I had seen these reviews before using them to clean my son's coat. The coat came back with an impriint like the front part of an iron [was located front left]. Left the coat for them to correct it. On inspection after the "correction", the stain was worse plus whitish areas across the top back and two horizontal whitish streaks on the middle back. Again left it. Young lady said I would have to talk to the manager who would be in in the AM. Manager [Andy] was very rude and said the stain was there to begin with, but he would clean it again. My son was flying out in the afternoon. When we returned to the cleaners, the stain was no better, but now the zipper for the coat liner was nonfunctional, i.e. could not get the zipper to attach. Andy worked on it and then told my son to take it and work on it. Think he wanted us to leave, however we remained in the cleaners while working on it. Finally, Andy said he would get his alterations person to come in and fix the zipper. We picked up the coat, the zipper was 'fixed'; stains no better. Guess we should have checked the outer zipper--my son in Boston now tells me the outer zipper is broken. Would we recommend this cleaners? Not even if you were our worst enemy. read more

Do not use this dry cleaner unless you want holes in your clothes. They constantly ruin clothes and they take no responsibility for it. Do not go here! read more

Poor customer service! They lie on their prices. Their window advertises, "Dry Clean regular garments $1." When we went to pick our dress shirts they charged us $1.29! We asked to speak to someone in charge and they said no one was there at 2 in the afternoon! REALLY!?! read more

This guy is a crook. Charged me 10.00 for a 4.97 bill because I paid with a credit card. This was not posted anywhere on the wall, window or other. This guy also said my cleaning would be ready by 5/00 and it was not. Stay away, far too many reputable cleaners in the area! read more

If I could give this dry cleaners a -10 I would. Sadly, I've been using this cleaners for several years. Recently, Took a white jacket in to be dry cleaned. After picking it up, I hung it in my closet. After several weeks, I went to take it out of the plastic to find it wet, stinking and mildewing. After taking it back to the cleaners and showing the young man the issues, he said they would clean it again. Returned when instructed...jacket was not ready. Was given the jacket the following visit and it still smelled and had black spots in the white fabric where the mildew was. Apparently there is no mgr on duty. Brenda (the owner) drops by occasionally. I am still waiting for her call. I am so angry that no one will take responsibility. If you want to take your yard clothes to them....go ahead. But think twice before you take in a nice piece of clothing. I know accidents happen....but be professional..... take care of your clients. read more