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    B & U Cleaners

    4.2 (47 reviews)
    InexpensiveLaundry Services
    Closed 6:30 am - 6:00 pm

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    This was supposed to be hemmed 2 inches. Does it look like that's 2 inches?

    I went here to have my bridesmaids dress hemmed and steamed and they insured me they would have it ready by the date i needed it. I gave them 1.5 weeks to get it done. On Wednesday 11/9 i called them to see if it was ready and they told me it was. So my husband went to pick up the dress the next day for me. The wedding was on 11/11 and i had no time to check to make sure the dress was done correctly and i just trusted that it had been since I've used them for these services before. Well While at the wedding i kept stepping on my dress because it was too long and i looked and the dressed had not been touched. So i called and spoke with the manager and an employee and they told me they will not be giving my money back ($54.00) and it's my fault that i didn't check the dress before. The manager hung up on me because i kept asking that they return my money and what they are doing is wrong. I did not sign any kind of waiver saying that if it's not done right then i am responsible. I did not sign anything saying that there is a time frame of 24 hrs or after the event is done and i wore the dress then there is nothing they can do. No one in this store ever mentioned this to me one time. Never told me to check and make sure the work had been done. This is what we call stealing. Pretending that you did a service, charging $54 for it and when the customer realized you did no work - you argue with the customer and don't return any money. So rude! Awful customer service and very bad business model. If you use them for any services... good luck to you!

    Jacket damage

    New owners are absolutely horrible. I have been using this cleaners for several years. New owners took over recently. I took a brand new sports coat, never worn, to get cleaned and pressed. The jacket was not ready on time with the rest of my order. Went back the next day to pick it up as told and the jacket was not pressed and it had 2 tears in the sleeve. Tried to tell me it was torn when I brought it in. Not true. Literally removed price tag to take to the cleaners that morning. New owner arguing about old receipt. I went and bought the exact jacket that day for $103. (On sale marked down from $295) Took the new jacket and New receipt by to show them. They took pics of both. New owners only want old receipt. Most people don't save receipts for clothes purchases. I spend over $400 a month, about $5000 a year on average with that business. NO LONGER. Losing 5K worth of business over $103 is a great business model.

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    Photo of Scott L.
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    9 months ago

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    6 months ago

    I have been exclusively using their services for a long while and am very happy with them. I highly recommend

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    11 months ago

    Great service! Good pricing and easy on me when picking g up with kids because there is a drive thru!

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    5 months ago

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    1 year ago

    Used them for years. Always gave me top notch service. Truly do miss seeing everyone.

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    5 years ago

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    5 years ago

    Cleaned a sequin floor length dress in appropriate time for reasonable price. Owner very friendly. Will go back.

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    5 years ago

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    3 years ago

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    3 years ago

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    Photo of Kelsey C.
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    5 years ago

    They did a great job with out dry cleaning, 3 pieces were ready to pick up next day. Will continue to take our pressed pieces here.

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    3 years ago

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    5 years ago

    Great service and price. Took my entire lot of pants, shirts and jackets to be dry cleaned. Came out just as expected. Will be back.

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    5 years ago

    Best in the biz! Great staff and always helpful when dropping off/ picking up. They're personable and trust worthy.

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    5 years ago

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    8 years ago

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    8 years ago

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    5 years ago

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    9 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    9 years ago

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    Photo of Ron G.
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    7 years ago

    Tired of Tide cleaners poor service and high prices. Tried B&U. Received good customer services and much better pricing.

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    8 years ago

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    11 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - B & U Cleaners

    Do u dry clean quilts? If so, how much?

    Yes! They do, I've had mine done several times and it was about $10 for a King.

    View All 3 Questions

    Review Highlights - B & U Cleaners

    The price was very fair and their drive thru service is efficient too.

    Mentioned in 2 reviews

    Read more highlights

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