Quoted one price for alteration. Upcharged when I picked up…read more I felt like they should have honored original price

Priced well, very quick, great quality and super friendly. Will be going back every timeread more

This is such a convenient, 24/7 dry cleaning place. I love that I can show up at any time. I…read morereceived a text the next day when they were ready, and was easily able to pick up the clothes. The entire thing is automated as you can see from the photos, really impressive! I will definitely return.

I took several pieces here to be cleaned and pressed and I must say that I was impressed with the…read moreservice, price and convenience of my experience. I drove up and was greeted immediately and the process was thoroughly explained. I was quoted that my items would be done by 3pm the next day. This was impressive considering that I dropped them off at 1pm. I was pleasantly surprise to receive a message that my items were done by 1pm the following day. A 24 hour turn around is very convenient and speaks to the efficiency of their operations. I've found my new go to for dry cleaning in Spring!

Today marks the end of my five-year relationship with Time Cleaners…read more The conclusion began with a phone call on Tuesday afternoon, notifying me that a pair of pants I had dropped off last year had been "magically" found. This was after I had inquired about them three times over the course of the year, only to be repeatedly told they never had my dress pants. Now, a year later, they inform me that the pants are ready for pickup, along with the other items I dropped off just a week ago. I expected to be greeted with empathy, an apology for their mistake, and perhaps even a gesture of goodwill by waiving the charge for the pants they had misplaced and insisted they never had. Instead, when I entered the business, there was no friendly greeting, which was disappointing but unsurprising given the employees' strictly business-like approach. I mentioned the call about the pants they accused me of not dropping off, only to suddenly find them after my third inquiry. I then asked if I still needed to pay, considering they had temporarily lost the item. It's just $3 we're talking about, but good customer service would have included an apology and accountability for their mistake. Instead, the young man behind the counter simply stated, "You still have to pay for it." So, I did--but at least acknowledge the error. If you're looking for good customer service, you won't find it here. And based on some reviews, their quality doesn't back up their "business-like mindset" either. With so many other dry cleaning services available, there's no need to bother with this place.

Great service. Quick service! Always satisfied with their service and pricing! Highly recommended.read more

Service was great. Great value. Got what I asked for. On time. Got in time for Thanksgiving dinnerread more

This place is unfairly rated. Prices are what it is but the customer service is always top notch…read more Had many expensive fabrics ($x,xxx) dry cleaned here and they all come back smelling fresh and clean.

Most expensive dry cleaning in the city. They charge you after the service performed...sticker…read moreshock would cause most people to leave. I followed up with a couple of pictures of the laundered shirts. I drove home two miles...straight to the closet. Wrinkled almost worse than when I dropped them off. Very disappointed...

The service is great. On time, very friendly. But I just…read morecan not afford them! WOW!!! Average of 15 bucks a piece!! 3 very simple, casual dresses and 4 men's dress pants cost 109.

I went to go pick up my husband's shirt, but the lady working there told me that one of the sleeves…read morewas teared up. When I went to go leave the shirt it had not damages whatsoever. This is extremely frustrating because I know that I take good care of my clothes, but then only for them to be ruined by a shop that was supposed to help press the shirt only, not physically tear it up. The manager never showed up. Any explanation or apologize

Took my comforter about 2 weeks ago and they ruined it, instead of dry cleaning they put it on the…read morewashing machine and now they are trying to fix the issue but when I ask to speak with the manager or the owner they are not able to provide me the information requested. Today I told them if you do not fix the issue or pay me for my Cremiaux comforter I will come back next week but I will request the sheriff to come with me to file a claim. Reading other people experience they are not going to disappear with me, I will be there every single day until they resolve my issue. My advise even if other places are more expensive run from this one, go to another place so you can avoid this harrasment and anguish. Bad business all over.

We have been long term customers but will not be returning. Poor quality results and sent my pants…read moreback because they continue to put in a crease no matter what the tag says. Went to pick up order and they sent my pants to another cleaners!!! Still have not heard back... we are done!! Pricing is ridiculous!!

This location has been top notch. I've used this cleaners during my stay in The Woodlands and have…read morehad great service and care for my shirts. Zana provides really great service and knows customer's names. They always send a text asking to rate their service which has always been great.

They do a great job. Never get an order wrong and never any thing lost! We thoroughly recommend…read morethem.

Drove up at 3:53 and the doors were locked and no one answered the phone! So much for closing at…read more4:00! Thanks for lying about your hours!

Used this cleaning service for 6 months, until they managed to stain my dress shirt, then spread…read moreand worsened the stain during their failed cleaning attempt.

Dropped off a pure white comforter for cleaning. Picked it up in a plastic bag, got it home, and…read moresaw it's got blue stains on it. Something happened at their location and they won't fix it because I "took it home". 10/10 do not recommend.

Sarah altered my off-the-rack wedding dress, and she did a wonderful job! Her prices were…read morecompletely reasonable, and her work is exactly what she told me to expect - flawless. The dress fits me and flatters me much more with shortened shoulder straps, a narrowed waist, and a shortened hemline in the front. She was able to leave my train preserved at its original length for me despite hemming the front, and the new hemline blends seamlessly. I'll be taking future tailoring needs to Sarah!

Had a NHL Jersey Tailored last week from Her. Good…read morecommunication. Quick turn around. Quality work.