Quoted one price for alteration. Upcharged when I picked up…read more I felt like they should have honored original price

Priced well, very quick, great quality and super friendly. Will be going back every timeread more

Today marks the end of my five-year relationship with Time Cleaners…read more The conclusion began with a phone call on Tuesday afternoon, notifying me that a pair of pants I had dropped off last year had been "magically" found. This was after I had inquired about them three times over the course of the year, only to be repeatedly told they never had my dress pants. Now, a year later, they inform me that the pants are ready for pickup, along with the other items I dropped off just a week ago. I expected to be greeted with empathy, an apology for their mistake, and perhaps even a gesture of goodwill by waiving the charge for the pants they had misplaced and insisted they never had. Instead, when I entered the business, there was no friendly greeting, which was disappointing but unsurprising given the employees' strictly business-like approach. I mentioned the call about the pants they accused me of not dropping off, only to suddenly find them after my third inquiry. I then asked if I still needed to pay, considering they had temporarily lost the item. It's just $3 we're talking about, but good customer service would have included an apology and accountability for their mistake. Instead, the young man behind the counter simply stated, "You still have to pay for it." So, I did--but at least acknowledge the error. If you're looking for good customer service, you won't find it here. And based on some reviews, their quality doesn't back up their "business-like mindset" either. With so many other dry cleaning services available, there's no need to bother with this place.

Great service. Quick service! Always satisfied with their service and pricing! Highly recommended.read more

I called about being overcharged. For the first time I was told part of my total on the receipt…read moreincluded a 4.79 delivery fee. No where on the website does it say the delivery costs extra. I thought it was part of the delivery program. Not extra. The receipt also does not break down the cost. I see a subtotal, tax, total. NOT a delivery fee. When did this happen?????????????????????

This dry cleaner did a good job and customer service was great. Also a nice location. I removed a…read morestar because the price was crazy and they said they have no pricing list. I downloaded a 50% off coupon which is what made my total around $80 vs $160. I brought in a knee length dress, 3 sweaters, and 2 pairs of pants. Again, not having a price list doesn't make sense to me. I will go back when I have coupons.

Used this cleaning service for 6 months, until they managed to stain my dress shirt, then spread…read moreand worsened the stain during their failed cleaning attempt.

Dropped off a pure white comforter for cleaning. Picked it up in a plastic bag, got it home, and…read moresaw it's got blue stains on it. Something happened at their location and they won't fix it because I "took it home". 10/10 do not recommend.

Service was great. Great value. Got what I asked for. On time. Got in time for Thanksgiving dinnerread more

This place is unfairly rated. Prices are what it is but the customer service is always top notch…read more Had many expensive fabrics ($x,xxx) dry cleaned here and they all come back smelling fresh and clean.

The service is always efficient and friendly! Have never had an issue with my dry cleaning since…read moregoing there for over a year now. Also much better priced than many of its competitors. Highly recommend. Am much happier with this dry cleaning service as compared to my prior dry cleaner.

They have great prices with excellent service! Always on time too. I'd drive out of the way to…read morecome here.

We have been long term customers but will not be returning. Poor quality results and sent my pants…read moreback because they continue to put in a crease no matter what the tag says. Went to pick up order and they sent my pants to another cleaners!!! Still have not heard back... we are done!! Pricing is ridiculous!!

This location has been top notch. I've used this cleaners during my stay in The Woodlands and have…read morehad great service and care for my shirts. Zana provides really great service and knows customer's names. They always send a text asking to rate their service which has always been great.