Today marks the end of my five-year relationship with Time Cleaners. The conclusion began with a phone call on Tuesday afternoon, notifying me that a pair of pants I had dropped off last year had been "magically" found. This was after I had inquired about them three times over the course of the year, only to be repeatedly told they never had my dress pants. Now, a year later, they inform me that the pants are ready for pickup, along with the other items I dropped off just a week ago. I expected to be greeted with empathy, an apology for their mistake, and perhaps even a gesture of goodwill by waiving the charge for the pants they had misplaced and insisted they never had. Instead, when I entered the business, there was no friendly greeting, which was disappointing but unsurprising given the employees' strictly business-like approach. I mentioned the call about the pants they accused me of not dropping off, only to suddenly find them after my third inquiry. I then asked if I still needed to pay, considering they had temporarily lost the item. It's just $3 we're talking about, but good customer service would have included an apology and accountability for their mistake. Instead, the young man behind the counter simply stated, "You still have to pay for it." So, I did--but at least acknowledge the error. If you're looking for good customer service, you won't find it here. And based on some reviews, their quality doesn't back up their "business-like mindset" either. With so many other dry cleaning services available, there's no need to bother with this place. read more

Great service. Quick service! Always satisfied with their service and pricing! Highly recommended.

Got my jeans heavy starched, the crease were on the outside and not the center of the legs.

I been going to them over 20 years. Always do a great job. I have never had a lost garment or a damaged garment. I have had emergency turn around needed and they have helped me with those. I highly recommend. read more

Above great! The onwer and his staff are people of the utmost integrity. It's always a pleasure to walk in and see the smiles, on their faces. I'm so thankful that I trust them with all the clothing cleaning needs. I'm grateful for them and wish them the very best. read more

I've been using Time cleaners for more than 5 years. 2 wks ago, I left a $350 suede leather jacket to be cleaned, I revised it with the guy prior I left it, because they have ruined a blazer once. Today, when I picked it up... the jacket has a fade color, different texture and was burned in one of the sleeves. He offered to pay me the half of the total price and I can keep the jacket - I asked for the full price and keeping the jacket. He didn't accept that, he said that they didn't do it and it came like that.... I mean.... I revised that with the other guy before leaving it. It's a 3 months jacket!!! At the end, he paid me back $200 which I was not happy at all and he either. I cannot find the jacket anymore cuz it is out of stock. The big problem is the fact that they treat you as a liar and they say that they didn't do it, that it was done somewhere else. read more

I've been using time cleaners for years, always dependable consistent work at a reasonable price. I've seen other dry cleaning trucks at there location, so I believe they are a large operation. read more

This place damaged my husband's brand new shirt and did not want to be responsible for it. Phillip, the owner, will contradict himself and insinuate the customer is a liar. This business has lost a faithful customer. read more

Time Cleaners - Damaged shirt - Laundry Services Near Me - Spring, Texas

I have been using this place for several years. Have never had any problems. Orders are always correct.

Incredible service! Went today to pick up my clothes, and as soon as I walked in, they were already hanging up ready for me. I was blown away! They are always timely, and the quality of their cleaning is great! This is the type of service I will always come back for! read more

So I take my clothes in, and as usual the lad who takes in clothes checks the pockets, finds 100 dollars that I accidently left in my jeans (mind you I had left the store by then), calls me back and hands me the 100 dollars. Dude that's some serious honesty. The cleaning is always on spot and on time (no pun intended, lol). They are awesome. read more

I left some paper money ( a lot) in my pocket. When I picked up my cleaning, they had attached the money to my cleaning. They could have kept it and I would never have know. read more

I've been a customer for about 2 months not and I've been so pleased. In the past I've taken tons of button downs, jerseys, comforters and slacks. I've never been disappointed and not to mention, the staff is very sweet. They've earned a loyal customer. read more

Consistently good service for 15 years. They are dependable and do quality work. Highly recommend!

The best cleaners ever! Dropped off a heavily stained white garment after 5pm on Tuesday. Wednesday at 2pm I picked up a spotless garment. I have found my cleaners. read more

My couch is slip covered, dry clean only, and has several pieces to it. I took all the covers in to Time to be dry cleaned. They were all cleaned, hung neatly, no lost items, and no shrinkage - went back on all the cushions perfectly. I'll certainly be coming back with any other dry cleaning needs! read more

I just want to seriously brag! I took a white coat in at 3:30pm yesterday and they had it ready for me at 10am this morning. Let me explain the situation. I called about 10+ dry cleaners in The Woodlands that would not be able to do me this service but I was desperate because there was a big splash of salsa on this white coat. They told me that they would have it ready. I arrive this morning and I'm blown away! ALL GONE! I will be using them from now on. When everyone told me no, they told me Yes! Now that's great customer service! Thank you! read more

This is not a paid advertisement. I became a new customer 3 weeks ago. I have processed one order of five shirts and one order of 6 shirts & 1 dress. Three shirts of the six shirt order were food-stained and I was concerned that one of them was permanently discolored. Not so! All six shirts look excellent. The only challenge is with the collar of one button-down shirt that got 'flattened' between two other shirts. Next time I will ask for a collar stay and clip. Other than that, I am completely pleased with the quick, friendly service and the great price! read more

Time Cleaners does Great work ! I took a newly purchased outfit here to get dry cleaned for a job interview i had coming up and they did an amazing job. I got the job !!!!! So thanks Time Cleaners ! read more

Have brought shirts over for dry cleaning twice and have been extremely happy both times. Pricing is quite reasonable ($1.80/shirt) and both times my clothes have been ready in less than 24 hours. They also have an extremely helpful text alert system to indicate when cleaning is ready for pickup. I will certainly be back! read more

Quick, efficient,good job! Took my shirts in, got them back the next day. Priced very reasonable, I'll be back.

I brought in two pairs of velvet dress pants, they were ready the following day. The gentleman that was running the register had me in and out very quickly, I will be bringing any future dry cleaning to these guys. read more

Great prices, great hours. Quick and easy drop off and pick up. I get my shirts cleaned and starched, dry clean suits and pants. Never had an issue yet. read more

Excellent service and good job on cleaning at the BEST price in the area. I am saving 50% vs. MW and My Cleaning to You!!! They also have 24 hour service on everything you drop off as a regular service. No extra charge! read more

Super fast drop off and pick up. Used for about 50+ laundered shirts and dry cleaned suit/pants now. Everything has turned out great so far. Has become my go-to cleaner. read more

They over starched my uniform shirt to the point it felt like cardboard. Plus they pressed my shirt so there were wrinkles. Additionally, my uniform had lint and hair all over it. The only reason I gave two stars opposed to one is that they are open on Sunday and can do next day service. read more

Think twice before going here! Took my daughter's prom dress from the tailor to Time cleaner. The dress was fine when I dropped it off. They damaged the dress and when I confronted them, they said it was already there. My daughter was devastated! I will not go back!! read more

use to be good cleaners, now the sons of the owner are running the business, older one is arrogant, and ruining the business the way he talks to the customers. read more