Came in today for a huge load. The place is clean and quiet. Only a few people in. The staff keeps…read morethis place clean and maintained the washers and dryers at all times. The staffs are very kind and pleasant. One lady we enjoy chatting to is very sweet and attentive. They do have specials and will let you know so their patrons can take advantage of the deals. I recommend this plac

This washeteria is clean and welcoming! the attendant, Rhonda, extremely helpful and very nice …read more The clothes came out of the washer in good condition. I read a review where one person stated their washed clothes had an odor to them after washing. My clothes do not have any order.

Let this place rot -- hostile staff, zero professionalism, and a manager with a serious chip on his…read moreshoulder. I walked into Timber Lane Washateria to check if the machines used coins or cards. After seeing that they required quarters, I used their on-site ATM to withdraw $20 so I could get change and start doing my laundry. Before I could even walk back out to grab my clothes, I was aggressively confronted by a man in ragged clothes--no uniform, no name tag, nothing identifying him as staff--demanding to know if I was actually planning to wash clothes there. I told him yes, and that my clothes were in my car. That wasn't enough. He immediately launched into an accusatory rant about people coming in to "steal quarters" and how only real customers are allowed to use the change machine. I explained--calmly--that I am a customer and was just preparing before hauling in my laundry. Instead of backing off, he kept pushing, arguing, and treating me like a thief. When I asked who the manager was, he smugly said it was him. I asked who the owner was, and he just pointed to a sign like that was supposed to solve everything. I took my quarters and my business to Washateria Lavanderia off Loop 336, where I was welcomed without suspicion and treated like a human being. And as I was leaving Timber Lane, walking to my car, I looked through the window and saw that same man very clearly mouth the words "f*** you" at me. No shame. No professionalism. Just petty, angry behavior. After I left, I called the number posted inside the business. Someone claiming to be the assistant to the owner answered and tried to justify the harassment, saying people come in without laundry and "rob quarters from the customer." That logic is absurd. If someone puts paper money into your change machine, you're not being robbed--you're exchanging one form of currency for another. You're not losing money. If those quarters do get used on your machines, you make money. If not, you're still not in the red--at worst, you need a better coin management system. If you're that worried about availability, then implement a solution like every other laundry business with common sense does: a change limit, a secure backup stash, or better yet--upgrade to card systems like it's 2025. This place doesn't care about customer experience. They care about control and paranoia. Instead of setting up a system that works, they'd rather harass customers and throw attitude. Timber Lane Washateria is a disgrace. If this is how they treat people ready to spend money, imagine how they handle real issues. Don't give them your business. Spend your money somewhere you're respected. Here is a picture of a washateria that is cleaner, cheaper, and won't chase off their customers over BS

this place is way to overpriced. for how this place looks and how it is, it should not be so…read moreexpensive. this place is a actual dump. you also have a guy just staring at you while you do your clothes. overall i'm just annoyed about the price of this place. we should not be paying so much to clean clothes. definitely not a place to go to.

Came in early to wash clothes, in and out within 30 min for just wash. Didn't need to dry. $1.50…read morefor dryer, big load you'll need 2 dryers so $3 (split big load into 2 dryers) The gentleman that was working the front was awesome at 8am. Knowledge me on the washer and saves me money by combining my clothes cause I didn't know how much I could fit into a washer. Thank you for that all and all great experience I'll be back if needed.

Very clean establishment, well-maintained, stocked with appropriate laundry needs with a variety of…read moreitems, as well as refreshments. The machinery appears to be new and I absolutely loved being able to use the 60 lbs washing machines! Very courteous and helpful staff. Prices are reasonable for the use.

Needed to wash a load of clothes while on vacation. Very friendly helpful service. The lady who…read moreworks here is super nice. This place is organized and clean. Felt safe. They sell detergent if you need some. $4 per load to wash. It's located Nextdoor to a self storage/UHaul place.

Friendly service Machines worked well…read more Fair prices Places to sit and tables for folding

This was my first time visiting this washateria. Overall, the customers inside were very kind and…read morehelpful, and they took the time to show me how to operate the machines, which I really appreciated since I'm new to the area. When I went next door to ask for assistance, however, my experience was different. The staff member I spoke with was not very polite, which made the interaction uncomfortable. Because I'm new and had a large amount of laundry, I asked a few regular customers whether it was okay to step away briefly and they assured me that my clothes would not be touched. To be safe, I also set an alarm so I could return on time. When I came back, I noticed that my clothes had been removed from the washer and placed in a basket. I didn't have an issue with my clothes being placed in a basket so other customers could use the machines. What concerned me was that some of my clothes were placed on top of the washer, and no one came to inform me that my laundry had been moved. The staff member I spoke with earlier walked past me several times without saying anything, and then left before I could address the situation. When I spoke with the young lady at the front, she acknowledged that clothes are not supposed to be placed on top of the washers, but the issue had already occurred. The interaction felt dismissive, and I didn't feel that my concern was fully understood. I believe better communication and more courtesy toward customers especially first-time visitors would greatly improve the experience here.

I came here several years ago and wasn't very impressed but they have lots of new washers and the…read morefacility is clean. I was very pleased.

they just took money off card but not post to laundry card. then refused to refund says they did…read morenot get the money, even when they were show proof of they money being deducted. said to take it up with the bank.

Washateria is super clean and the machines are always in working order. They have WiFi, snacks, and…read morethe staff is awesome. It's big and spacious. I love coming here.

Great laundry place. Mohammed the owner helped me unload and showed me how to use his machines…read more Would recommend others to come use this. Could give a 5 star but it is a bit cramped inside due to many trash bins and many laundry baskets taking space.

Took 8 floor area rugs in that were pretty filthy with all the dogs and rain. His super duty…read morewashers and dryers too care of everything in less than an hour total! Owner is SUPER nice and helpful! Clean and no smell!!

It's awesome . You take all your dirty clothes, sheets, blankets, comforter, towels. And the first…read moretime I went in, a brief moment of being single. I go up there and I went to the counter to get soap, bleach, fabric softner,ect.... Anyways the nicest lady, I call her mama I don't even know her actual name. She just shook her head and said "let me help you, you do not look like you have done this before. Rather than you buy all these supplies, let me use ours and it comes with it with laundry fold and dry service ". I said it's thar obvious, to which she replied "Yes sir'. We had a quick laugh and she said come back in 3 hours. I'll try to attach pics. But it was about $49 or right around there. Everything folded and smelled great. If you just want to have everything cleaned correctly and folded and you just make the bed, I can handle that. But didn't have to buy detergent or anything. Mama will be doing my laundry from now on. Great work

I use their wash and fold service, it is wonderful. They are the best price I have found, per pound…read moreand are good honest people. We left a credit card and some money in our clothes and they returned all of it. Best service and quality people. This place is a gem and perfect for a large load of laundry your wanting to get wash, dry and folded quickly & neatly!