Today marks the end of my five-year relationship with Time Cleaners…read more The conclusion began with a phone call on Tuesday afternoon, notifying me that a pair of pants I had dropped off last year had been "magically" found. This was after I had inquired about them three times over the course of the year, only to be repeatedly told they never had my dress pants. Now, a year later, they inform me that the pants are ready for pickup, along with the other items I dropped off just a week ago. I expected to be greeted with empathy, an apology for their mistake, and perhaps even a gesture of goodwill by waiving the charge for the pants they had misplaced and insisted they never had. Instead, when I entered the business, there was no friendly greeting, which was disappointing but unsurprising given the employees' strictly business-like approach. I mentioned the call about the pants they accused me of not dropping off, only to suddenly find them after my third inquiry. I then asked if I still needed to pay, considering they had temporarily lost the item. It's just $3 we're talking about, but good customer service would have included an apology and accountability for their mistake. Instead, the young man behind the counter simply stated, "You still have to pay for it." So, I did--but at least acknowledge the error. If you're looking for good customer service, you won't find it here. And based on some reviews, their quality doesn't back up their "business-like mindset" either. With so many other dry cleaning services available, there's no need to bother with this place.

Great service. Quick service! Always satisfied with their service and pricing! Highly recommended.read more

This is such a convenient, 24/7 dry cleaning place. I love that I can show up at any time. I…read morereceived a text the next day when they were ready, and was easily able to pick up the clothes. The entire thing is automated as you can see from the photos, really impressive! I will definitely return.

I took several pieces here to be cleaned and pressed and I must say that I was impressed with the…read moreservice, price and convenience of my experience. I drove up and was greeted immediately and the process was thoroughly explained. I was quoted that my items would be done by 3pm the next day. This was impressive considering that I dropped them off at 1pm. I was pleasantly surprise to receive a message that my items were done by 1pm the following day. A 24 hour turn around is very convenient and speaks to the efficiency of their operations. I've found my new go to for dry cleaning in Spring!

I've taken plenty of pieces here. Unfortunately, this will be the last. I had ONE pair of jeans to…read morebe heavy starched...went back three days later and one day after the "promised date" and they weren't ready. I was told "hopefully they will be ready by this afternoon" "The lady that worked that Wednesday is not used to it". Zero help or a let me call and see if it will be here...NOTHING. Pretty bad customer service. Take your pieces elsewhere that's less expensive and better customer service.

The lady in the drive through is always so nice and helpful. Our valet Gregg, that picks up and…read moredelivers always goes the extra mile for us.

Quoted one price for alteration. Upcharged when I picked up…read more I felt like they should have honored original price

Priced well, very quick, great quality and super friendly. Will be going back every timeread more

They do a great job. Never get an order wrong and never any thing lost! We thoroughly recommend…read morethem.

Drove up at 3:53 and the doors were locked and no one answered the phone! So much for closing at…read more4:00! Thanks for lying about your hours!

They have great prices with excellent service! Always on time too. I'd drive out of the way to…read morecome here.

Excellent service I have been dropping off clothes for a year at this location and never had any…read moreissues Everyone has been polite and friendly, I enjoy seeing everyone

The owner, Cuong, told me they can clean silk, I dropped off a $1000 silk top and this cleaner…read moreabsolutely destroyed it. It was returned dull, rough, and crunchy. The silk top is irreparable. He apologized and said he'd reimburse me if I brought the receipt so I did, and then he refused to do so. Do not bring anything of value here. I'm beyond disappointed.

Service was great! Had pants and shirt done here. Worth going here even if you have travel. Would…read morerate more stars if I could.

Service was great. Great value. Got what I asked for. On time. Got in time for Thanksgiving dinnerread more

This place is unfairly rated. Prices are what it is but the customer service is always top notch…read more Had many expensive fabrics ($x,xxx) dry cleaned here and they all come back smelling fresh and clean.

They are closed. Empty storefront. Closed. Not open. They are the complete opposite of open.read more

Friendly front desk staff offering suggestions and answers my questions. Quick turnaround, drop in…read morethe morning and get clothes by in the afternoon

overpriced and didn't complete when they said they would. There are better places close byread more

Do not bring anything that has dog hair- that is the only concern they had when my husband had an…read morearm full of shirts. The lady started saying it would be an additional 25.00 per shirt. That is the first time I have ever heard that. My husband took his shirts to our other cleaners that we have used for years and didn't say anything about dog hair. We have used Classic Cleaners one other time, so we thought we would use them again. We won't be back.