I came here several years ago and wasn't very impressed but they have lots of new washers and the…read morefacility is clean. I was very pleased.

This was my first time visiting this washateria. Overall, the customers inside were very kind and…read morehelpful, and they took the time to show me how to operate the machines, which I really appreciated since I'm new to the area. When I went next door to ask for assistance, however, my experience was different. The staff member I spoke with was not very polite, which made the interaction uncomfortable. Because I'm new and had a large amount of laundry, I asked a few regular customers whether it was okay to step away briefly and they assured me that my clothes would not be touched. To be safe, I also set an alarm so I could return on time. When I came back, I noticed that my clothes had been removed from the washer and placed in a basket. I didn't have an issue with my clothes being placed in a basket so other customers could use the machines. What concerned me was that some of my clothes were placed on top of the washer, and no one came to inform me that my laundry had been moved. The staff member I spoke with earlier walked past me several times without saying anything, and then left before I could address the situation. When I spoke with the young lady at the front, she acknowledged that clothes are not supposed to be placed on top of the washers, but the issue had already occurred. The interaction felt dismissive, and I didn't feel that my concern was fully understood. I believe better communication and more courtesy toward customers especially first-time visitors would greatly improve the experience here.

I really wanted to love this place because the customer service was genuinely excellent. I came…read morehere while I was in town for work and needed to wash a lot of clothes. It was my first time ever using a laundromat, and the woman working there, along with who I believe was the store manager, were incredibly kind, patient, and helpful. They took the time to explain how to use the machines, answered all of my questions, and made sure I was taken care of. My clothes came out clean, and I have nothing but positive things to say about the staff. Unfortunately, the surrounding area completely changed the experience for me. I only drove out of my way to come here because of the great reviews, but I did not feel safe at all. There was police activity in the parking lot while I was there, several homeless individuals were approaching people, and the overall environment felt very uncomfortable. As someone who wasn't familiar with the area, I was constantly looking over my shoulder and couldn't relax while waiting for my laundry. The employees deserve 5 stars because they were wonderful, but the location itself made this a 2-star experience for me. If you decide to come here, I'd recommend going during the daytime, being aware of your surroundings, and not leaving your belongings unattended.

I went to Washateria 360 today to wash some larger household items, and I just wanted to say what a…read morepleasant experience it was. The place was very clean, quiet, and well maintained. Even the restrooms were spotless, which is not always the case at laundromats. I really liked the card system where you load your money onto a card. I had actually put money on my card back in December when our washing machine broke down, and the remaining balance was still there waiting for me. The owner was there and very cordial, which made the experience even nicer. I washed three blankets (including a comforter and a king size blanket) along with three house rugs, and I spent less than $13 total. Very reasonably priced for commercial size machines. This is definitely a great place for washing those extra large items you don't want to put in your regular household washer and dryer. Highly recommend.

Clean laundromat with working machines. Adequate spacing when I usually go there…read more Prices may be a little higher but I'll pay for working machines and spacing.

Let this place rot -- hostile staff, zero professionalism, and a manager with a serious chip on his…read moreshoulder. I walked into Timber Lane Washateria to check if the machines used coins or cards. After seeing that they required quarters, I used their on-site ATM to withdraw $20 so I could get change and start doing my laundry. Before I could even walk back out to grab my clothes, I was aggressively confronted by a man in ragged clothes--no uniform, no name tag, nothing identifying him as staff--demanding to know if I was actually planning to wash clothes there. I told him yes, and that my clothes were in my car. That wasn't enough. He immediately launched into an accusatory rant about people coming in to "steal quarters" and how only real customers are allowed to use the change machine. I explained--calmly--that I am a customer and was just preparing before hauling in my laundry. Instead of backing off, he kept pushing, arguing, and treating me like a thief. When I asked who the manager was, he smugly said it was him. I asked who the owner was, and he just pointed to a sign like that was supposed to solve everything. I took my quarters and my business to Washateria Lavanderia off Loop 336, where I was welcomed without suspicion and treated like a human being. And as I was leaving Timber Lane, walking to my car, I looked through the window and saw that same man very clearly mouth the words "f*** you" at me. No shame. No professionalism. Just petty, angry behavior. After I left, I called the number posted inside the business. Someone claiming to be the assistant to the owner answered and tried to justify the harassment, saying people come in without laundry and "rob quarters from the customer." That logic is absurd. If someone puts paper money into your change machine, you're not being robbed--you're exchanging one form of currency for another. You're not losing money. If those quarters do get used on your machines, you make money. If not, you're still not in the red--at worst, you need a better coin management system. If you're that worried about availability, then implement a solution like every other laundry business with common sense does: a change limit, a secure backup stash, or better yet--upgrade to card systems like it's 2025. This place doesn't care about customer experience. They care about control and paranoia. Instead of setting up a system that works, they'd rather harass customers and throw attitude. Timber Lane Washateria is a disgrace. If this is how they treat people ready to spend money, imagine how they handle real issues. Don't give them your business. Spend your money somewhere you're respected. Here is a picture of a washateria that is cleaner, cheaper, and won't chase off their customers over BS

Needed a bridesmaid dress altered that I had bought online for the following week wedding. Went…read moreabove and beyond my expectations! Received lots of compliments on the dress at the wedding. Highly recommend!

This is such a convenient, 24/7 dry cleaning place. I love that I can show up at any time. I…read morereceived a text the next day when they were ready, and was easily able to pick up the clothes. The entire thing is automated as you can see from the photos, really impressive! I will definitely return.

We were waiting for our appliances to arrive so we found this location on Yelp .. I was pleasantly…read moresurprised with how well maintained and clean this business is. I also appreciated the family friendly music playing and wholesome, relaxing atmosphere. If I ever need to launder an extra large comforter or bulky blankets in the future, I'll definitely choose this location over any other in the area (our other experiences before finding this one were way less than ideal, to put it nicely)

There is no one here to speak to about the washer not opening. We have called every number on the…read morewebsite and on the signs in the store and it's AI. Our laundry is stuck in the washer and we have to work tomorrow morning. ​

I don't go to cleaners often, so checking YELP reviews, I chose B&U after reading they had a drive…read morethrough. Tremendous service both dropping off and picking up. The entire transaction took maybe five (5) minutes and I never left the AC in my car, a giant advantage in 100F Conroe, TX! And clothes looked great!

I have been exclusively using their services for a long while and am very happy with them. I highly…read morerecommend

Time Cleaners does Great work ! I took a newly purchased…read moreoutfit here to get dry cleaned for a job interview i had coming up and they did an amazing job. I got the job !!!!! So thanks Time Cleaners !

Today marks the end of my five-year relationship with Time Cleaners…read more The conclusion began with a phone call on Tuesday afternoon, notifying me that a pair of pants I had dropped off last year had been "magically" found. This was after I had inquired about them three times over the course of the year, only to be repeatedly told they never had my dress pants. Now, a year later, they inform me that the pants are ready for pickup, along with the other items I dropped off just a week ago. I expected to be greeted with empathy, an apology for their mistake, and perhaps even a gesture of goodwill by waiving the charge for the pants they had misplaced and insisted they never had. Instead, when I entered the business, there was no friendly greeting, which was disappointing but unsurprising given the employees' strictly business-like approach. I mentioned the call about the pants they accused me of not dropping off, only to suddenly find them after my third inquiry. I then asked if I still needed to pay, considering they had temporarily lost the item. It's just $3 we're talking about, but good customer service would have included an apology and accountability for their mistake. Instead, the young man behind the counter simply stated, "You still have to pay for it." So, I did--but at least acknowledge the error. If you're looking for good customer service, you won't find it here. And based on some reviews, their quality doesn't back up their "business-like mindset" either. With so many other dry cleaning services available, there's no need to bother with this place.

Great. My clothes are always perfect. The time of opening and closing is great. Love the placeread more

The service was fast and respectful, the quality of my clothing was in perfect condition…read more Respectfully, i don't get how people bring in damaged clothing and expect it to be fixed without any alteration. So, personally this dry cleaner i have supported for almost 5 years, understanding alteration is needed if my clothing is damaged PRIOR the service from my, or other actions. Even so, alteration is not needed but a want. The value is efficient and you're getting what you're paying for. I respect this business and they respect the customers.