Today marks the end of my five-year relationship with Time Cleaners…read more The conclusion began with a phone call on Tuesday afternoon, notifying me that a pair of pants I had dropped off last year had been "magically" found. This was after I had inquired about them three times over the course of the year, only to be repeatedly told they never had my dress pants. Now, a year later, they inform me that the pants are ready for pickup, along with the other items I dropped off just a week ago. I expected to be greeted with empathy, an apology for their mistake, and perhaps even a gesture of goodwill by waiving the charge for the pants they had misplaced and insisted they never had. Instead, when I entered the business, there was no friendly greeting, which was disappointing but unsurprising given the employees' strictly business-like approach. I mentioned the call about the pants they accused me of not dropping off, only to suddenly find them after my third inquiry. I then asked if I still needed to pay, considering they had temporarily lost the item. It's just $3 we're talking about, but good customer service would have included an apology and accountability for their mistake. Instead, the young man behind the counter simply stated, "You still have to pay for it." So, I did--but at least acknowledge the error. If you're looking for good customer service, you won't find it here. And based on some reviews, their quality doesn't back up their "business-like mindset" either. With so many other dry cleaning services available, there's no need to bother with this place.

Great service. Quick service! Always satisfied with their service and pricing! Highly recommended.read more

I went to do my laundry today and there was a lady named Patricia who was working there and she was…read moreheaven sent. She was absolutely so nice and helpful. Best experience I've ever had there and I've been going there for years now. Super friendly keep up the good work Patricia. I hope your bosses know what you're doing there. Rhonda

This place was so good. Our dryer had broke so I went to do laundry. I usually don't do laundry in…read morethe laundromat and the employees showed me exactly what to do and we're so nice. They made it so easy. I recommend this place very clean all the machines work. very affordable. Six loads of laundry in less than an hour that's awesome. wash and dry.

They ruined my suit blazer and refused to replace it. -Miles Whetstone…read more Long time customer too. Will not go back again.

I came here with a 1-week deadline to alter bridesmaid dress. He was able to get it altered…read moreperfectly in my right time frame. It was a bit expensive, but I was on a tight timeline and he did fantastic work- I am ok paying more to have it done right. I would definitely come back.

Went in on Friday with 2 coats and a pant. Picked up my items Monday after 5:30pm and paid 25$ for…read morethe services. I am a satisfied customer. It is at a convenient location and would return.

Dropped of four of my husband's Ralph Lauren Polo dress shirts. I didn't check the shirts before I…read moreleft. A couple days later when my husband went to wear one of his shirts, two of them had black streaks down the sleeve. I went back to see if they could get the stain out, the girl there just sprayed Shout stain remover on the sleeves. I knew that wouldn't work. Stains were still there when I picked up the shirts. I got nowhere this time as two teenagers were running the place. Will not be going back.

From my experience and in my opinion. Zero sense of customer service or loyalty, despite having…read moregiven them my business for years. While turning in clothes, asked two items to be recorded on a separate ticket. At pick up just now, wanted to pay separately for the two items, and the remainder via a separate transaction - all on the same credit card. They insisted they would only accept cash for the two items as the bill was below $10! Really? The second transaction was almost 6 times as the first one, and yet they wouldn't oblige. Again, given so much business over the years...the owner as well as the lady handling my transaction just stood there with a dead pan look on their faces - it was quite simply take it or leave it! Time to look elsewhere; unfortunately, not sure if others in the area are any better.

Do not come here. There price is low for a reason. Brand new shirt had hole in it when I picked it…read moreup. Lady said it was from the safety pin. Way too big of a hole from a safety pin!

If I could give them a 0 I would. I took my wife's coat there to get some sweet tea stains out of…read moreher coat after an automobile accident. Although I've been living in this community for the past 11 years, it was my first time using their service. For a first time customer I had an unpleasant experience. I prepaid and after coming to pick the coat up, the stains were still there. The guy said, leave it and let me try it again. I came back the next day and the same. The stains were still there. I informed them that was the reason I brought it in and he refused to give me a refund. His reasoning was that they make it smell nice and can't guarantee to get the stains out. I don't care about the smell nice, I wanted the stains out. They'll never get my business again.

The guy claimed he could do an alteration on my granddaughters Homecoming dress. He did a HORRIBLE…read morejob! He kept my money and now I have to have someone else do it...Last Minute! Never again!

Quoted one price for alteration. Upcharged when I picked up…read more I felt like they should have honored original price

Priced well, very quick, great quality and super friendly. Will be going back every timeread more

If I could leave zero stars, I would! Never will I go back to this trash of a dry cleaner business…read moreever again! I brought in a LV scarf that was my wife's to dry clean along as other clothes. Low and behold I come back and pick up the stuff, and the scarf was missing. They said they'd find it for me. A month goes by of me asking for it to be replaced and they never did. Gave me the run around. They stole a $600 scarf and only offered me $300 in credits to dry clean more stuff. What the hell!? I wanted the scarf replaced monetarily or physically. I got ahold of the supposed manager and she offered $300 cash. Anyway, long story short, DO NOT GO HERE, if you like your stuff to come up missing! Screw them and their BS staff! Untrustworthy and a bunch of thieves!!!!

Jacqui Cleaners are very reliable and been doing my clothes dry cleaned with them got last 8 years…read more.. Very reliable and courteous and service with a smile ... I would highly recommend

This place is a complete rip-off…read more I brought in three pairs of jeans and five shirts and got hit with a bill over $90. For that kind of money, you'd expect top-tier quality--but what I got was the exact opposite. I asked for heavy starch, and it felt like they didn't even try. The jeans had little to no stiffness, and the shirts looked like they were barely pressed. Honestly, I've done better at home with an iron. The quality here has completely fallen apart compared to how it used to be. It's obvious there's no consistency, no attention to detail, and no real care put into the work anymore. And $12 PER pair of jeans for "heavy starch"? That's outrageous. There are other cleaners nearby charging a fraction of that and actually delivering better results. The only reason I even came back was because of the drop-off bag convenience--but even that isn't worth it when the quality is this bad and the pricing is this ridiculous. Save your money and go somewhere else. I won't be coming back, and I definitely wouldn't recommend this place to anyone.

i Was very impressed with ashley professionalism and customer service i would definitely go back…read moreand recommend this company

I have used this dry cleaning service for over two years now. They have done an outstanding job on…read moremy clothes every single time. The staff is very personable and they listened carefully each time to what I wanted done. They can be a little expensive with dresses, look for a coupon there.

Good cleaning of clothes They were not upfront with the…read moreprices. There was no display of the prices. Extremely expensive