From my experience and in my opinion. Zero sense of customer service or loyalty, despite having…read moregiven them my business for years. While turning in clothes, asked two items to be recorded on a separate ticket. At pick up just now, wanted to pay separately for the two items, and the remainder via a separate transaction - all on the same credit card. They insisted they would only accept cash for the two items as the bill was below $10! Really? The second transaction was almost 6 times as the first one, and yet they wouldn't oblige. Again, given so much business over the years...the owner as well as the lady handling my transaction just stood there with a dead pan look on their faces - it was quite simply take it or leave it! Time to look elsewhere; unfortunately, not sure if others in the area are any better.

Do not come here. There price is low for a reason. Brand new shirt had hole in it when I picked it…read moreup. Lady said it was from the safety pin. Way too big of a hole from a safety pin!

I've been using Lapels Dry Cleaning for 6-8 months now and I've never had a bad experience here…read more The staff is always friendly, the building is always clean and smell good, and they offer same-day service if needed but even if I don't opt for same-day service my clothes are usually always ready within 2 days. 5 Stars for Lapels, and this is by far the best Dry Cleaning Company I've used and I plan to use Lapels for the rest of my life.

Acian and Jonathan are fantastic young people. Professional and courteous. The entire staff is so…read moreinviting and they have the best coupons fully understanding prices are high everywhere now a days, which all customers can really appreciate. Keep up the GREAT work!

They are closed. Empty storefront. Closed. Not open. They are the complete opposite of open.read more

Friendly front desk staff offering suggestions and answers my questions. Quick turnaround, drop in…read morethe morning and get clothes by in the afternoon

Today marks the end of my five-year relationship with Time Cleaners…read more The conclusion began with a phone call on Tuesday afternoon, notifying me that a pair of pants I had dropped off last year had been "magically" found. This was after I had inquired about them three times over the course of the year, only to be repeatedly told they never had my dress pants. Now, a year later, they inform me that the pants are ready for pickup, along with the other items I dropped off just a week ago. I expected to be greeted with empathy, an apology for their mistake, and perhaps even a gesture of goodwill by waiving the charge for the pants they had misplaced and insisted they never had. Instead, when I entered the business, there was no friendly greeting, which was disappointing but unsurprising given the employees' strictly business-like approach. I mentioned the call about the pants they accused me of not dropping off, only to suddenly find them after my third inquiry. I then asked if I still needed to pay, considering they had temporarily lost the item. It's just $3 we're talking about, but good customer service would have included an apology and accountability for their mistake. Instead, the young man behind the counter simply stated, "You still have to pay for it." So, I did--but at least acknowledge the error. If you're looking for good customer service, you won't find it here. And based on some reviews, their quality doesn't back up their "business-like mindset" either. With so many other dry cleaning services available, there's no need to bother with this place.

Great service. Quick service! Always satisfied with their service and pricing! Highly recommended.read more

It was a great decision switching to this dry cleaner. The man working there is always extremely…read morenice and has excellent customer service. On top of that, the clothes are always cleaned and pressed immaculately. They go above and beyond to prepare the clothes, and even twist tie the hangers together so they don't fall when you're hanging them in the car. They have reasonable prices and I would 10/10 recommend them to anyone in the area.

I wanted to give a shout out for Champion Cleaners. They have been my cleaners for many many years…read moreand have continued to do a very good job! The customer service is outstanding.!

This is such a convenient, 24/7 dry cleaning place. I love that I can show up at any time. I…read morereceived a text the next day when they were ready, and was easily able to pick up the clothes. The entire thing is automated as you can see from the photos, really impressive! I will definitely return.

I took several pieces here to be cleaned and pressed and I must say that I was impressed with the…read moreservice, price and convenience of my experience. I drove up and was greeted immediately and the process was thoroughly explained. I was quoted that my items would be done by 3pm the next day. This was impressive considering that I dropped them off at 1pm. I was pleasantly surprise to receive a message that my items were done by 1pm the following day. A 24 hour turn around is very convenient and speaks to the efficiency of their operations. I've found my new go to for dry cleaning in Spring!

they do not clean purses. false advertising. they obviously…read moredidn't want my money bc they wouldn't make an exception for my purse. it was ridiculous. they clean shoes, never purses.

Five stars is not enough for Lynda at LP Cleaners. My husband and I eloped in the Abbey of Le Mont…read moreSt. Michel, France. After a drizzly day of walking around an island and buildings made of stone centuries ago, my dress was stained beyond anything I expected. My photographer was kind of enough to bring the dress back to the states while my husband and I honeymooned in Europe. When I returned, 2 weeks later, I grabbed the suitcase from him and went directly to Lynda to get it cleaned before our U.S. reception. When we opened the case, the smell of mold came wafting out. The dress was actually still wet after two weeks. I asked her to just do whatever she could do and was preparing myself for my dress never being the same. Then I went to pick it up and was greeted with a dress that looked the exact same as when I picked it up from the designer. I was ecstatic. Lynda worked a miracle with this.

Been doing business with this Dry cleaners for years. They are always helpful, polite and deliver…read moreon time.

Went in for my first and last time this week. I was told I could pick up the next day (it wasn't…read moreready) and they added a $.50 "because you are using a credit card" fee to my bill. Really put a bad taste in my mouth when a business can't price its products right or deliver what they advertise. Fortunately lots of competition here in Houston.

If I could give them a 0 I would. I took my wife's coat there to get some sweet tea stains out of…read moreher coat after an automobile accident. Although I've been living in this community for the past 11 years, it was my first time using their service. For a first time customer I had an unpleasant experience. I prepaid and after coming to pick the coat up, the stains were still there. The guy said, leave it and let me try it again. I came back the next day and the same. The stains were still there. I informed them that was the reason I brought it in and he refused to give me a refund. His reasoning was that they make it smell nice and can't guarantee to get the stains out. I don't care about the smell nice, I wanted the stains out. They'll never get my business again.

The guy claimed he could do an alteration on my granddaughters Homecoming dress. He did a HORRIBLE…read morejob! He kept my money and now I have to have someone else do it...Last Minute! Never again!

Love, Love The Laundry Fairy!! It's been years, shes a life saver. Excellent service,read more

We love Laundry Fairy!! It is so convenient! The staff are all amazing and they take the time to…read morecare about their customers!!