Have you ever had an experience that left you so surprised you felt your mouth wide open? I had…read morereceived a coupon from Tide cleaners for 20% off of dry cleaning so before I left for the holidays I felt I should stop by and get my simple cotton dress and windbreaker cleaned. Imagine my shock when I was given my total and found out that the dress after the 20% off was $33 and the windbreaker was $19. Holy cow I've had comforters cleaned for less than that. I understand prices may have gone up, but this is ridiculous. To top it all off the dress wasn't even covered correctly, and the lady handing it to me, drug it on the floor. Tide cleaners you won't be seeing me anytime soon.

Shame on me for not asking about pricing when going in; however, I could have never imagined the…read morepricing would be more than what I pay in Manhattan where I live! I intentionally brought clothes to dry clean thinking it would be more economical but the opposite happened. I was charged $84 to dry clean three dresses. The price was then reduced to $62 when the attendant provided me with a coupon but either way outrageous pricing and even more frustrating that they do not list their prices on their website. I'm going to be returning to my trusted cleaners next time I visit family in town.

I've never left a review for a business before. I have never received service worth leaving one…read morebefore. This place is legit. Quick turnaround time, strong attention to detail, attentiveness to the customer, and high quality work for a fair price. I'm being so serious when I say this place will make you excited to go to the dry cleaners. I know what I like and am quite particular on clothes. Every time I have gotten tailoring or dry cleaning over the last ~8 months coming here, it's always been top notch. Liz, Shi, and Michelle will make sure you're taken care of.

Great dry cleaning experience when traveling for a wedding. Drop off for item to be cleaned had…read moregreat customer service, and they have a 24/7 pickup that is fully automated! Item was ready a couple hours early, text communication was accurate and smooth pickup at a time that worked for me! Reasonable cost, decent value, convenient for The Woodlands, recommended.

If I could give this place 0 stars, I would! I took a…read morecomforter cover, a couple of pillowcases and two dresses for dry cleaning. First, I was told to come back on Monday after 6pm to pick it up. Went on Monday evening, just to be told oh no, it's going to take the whole week and won't be ready before Friday. When I picked up my items, the comforter cover was done so poorly that I'm not sure what exactly they did to it. It's super wrinkled and COVERED in lint (see picture). If I washed it, it would've come out better. To top it off, they charged me $86! I deeply regret tying a new place since we moved and I wanted to avoid a 25min drive to my usual dry cleaners. Never again.

Why 5 stars? Because the whole process has been so convenient for me…read more --- --- --- I have to dress nicely for work events these days, which means I have clothes that just do better in the dry cleaner. And because this shop is located in my neighborhood, it's my dry cleaner of choice. Every time I pop in, I am the only customer. I spend an average of about 187 seconds in here whether I'm dropping off or picking up. The prices are great (granted, I don't know what dry cleaning costs, but it seems fine?) I'll continue utilizing them until I have a job where I can wear my at-home uniform of a tank top and athletic shorts every day.

Really easy and convenient! I love that I can drop the bag off in the chute at any time AND access…read moremy cleaned garments 24-hrs a day using door and locker codes. A couple of issues I have: I'm very picky about my white shirts actually being white, so I typically launder them myself and do "press only" here. Well, they tout their ability to keep white shirts white. Alas, that was not the case when I tested them out with one of my white shirts. I compared it to my others, and it's definitely that dingy, slightly gray shade. The other issue I have is, when dropping off the bag, there is no way to use the coupons the send me via email. Why not just add the discount to my next order?

I would go here regularly just for that wonderful Tide smell they have piped through the store! I…read morelove that they have a drive thru, 24 hour locker service, and delivery! It's also awesomethat they text you as soon as your order is ready and email you a copy of your pick up slip & receipt. Truly, the Rolls Royce of dry cleaning. Exceptional customer service from Taylor. I called ahead to explain the issue I was having and she noted it and gave me all kinds of suggestions. She also applied a 50% off first time customer coupon to my order and signed me up for free dry cleaning of a suit or dress on my birthday! Compared to other dry cleaners, the service and the services they offer in my opinion can't be beat. Sparkling clean inside and out. I will be back!

I have two stars because the workers at the this Tide cleaners were helpful, but the Manager was…read morenot. I took my alternate wedding dress to be cleaned after wearing it once and they turned a pure white dress gray/pink, then the manager said it wasn't white white in the first place then she only wanted to give me 1/2 the original cost of the dress because I wanted to keep it and not leave it with them to possibly sale. Never going there again, now that I know they put all the clothes in the car together no matter the color, while cleaning. Makes no sense.

This location lost one of my shirts 4 times!! They recently lost my husbands shirt and that was the…read morelast time they will lose my clothes. Please do not use this cleaners. They are beyond horrible and they will either lose or ruin your clothes. Seriously.

Customer service was awesome!! This dry cleaners is overpriced. I paid $57 for 8 items to be dry…read morecleaned. Never again!

The service itself was good but rated a 1-star because the prices are outrageous. They charged $24…read moreto clean a casual polyester dress. It is machine washable but I dry cleaned it to ensure my daughter looks nice and wrinkle free for an upcoming function and don't have time to steam or press it myself. I knew with Tide in the business name, it would be overpriced but I didn't expect to be taken to the cleaners. Yes, pun intended!

We have been long term customers but will not be returning. Poor quality results and sent my pants…read moreback because they continue to put in a crease no matter what the tag says. Went to pick up order and they sent my pants to another cleaners!!! Still have not heard back... we are done!! Pricing is ridiculous!!

This location has been top notch. I've used this cleaners during my stay in The Woodlands and have…read morehad great service and care for my shirts. Zana provides really great service and knows customer's names. They always send a text asking to rate their service which has always been great.

I called about being overcharged. For the first time I was told part of my total on the receipt…read moreincluded a 4.79 delivery fee. No where on the website does it say the delivery costs extra. I thought it was part of the delivery program. Not extra. The receipt also does not break down the cost. I see a subtotal, tax, total. NOT a delivery fee. When did this happen?????????????????????

This dry cleaner did a good job and customer service was great. Also a nice location. I removed a…read morestar because the price was crazy and they said they have no pricing list. I downloaded a 50% off coupon which is what made my total around $80 vs $160. I brought in a knee length dress, 3 sweaters, and 2 pairs of pants. Again, not having a price list doesn't make sense to me. I will go back when I have coupons.