Quoted one price for alteration. Upcharged when I picked up…read more I felt like they should have honored original price

Priced well, very quick, great quality and super friendly. Will be going back every timeread more

This is such a convenient, 24/7 dry cleaning place. I love that I can show up at any time. I…read morereceived a text the next day when they were ready, and was easily able to pick up the clothes. The entire thing is automated as you can see from the photos, really impressive! I will definitely return.

I took several pieces here to be cleaned and pressed and I must say that I was impressed with the…read moreservice, price and convenience of my experience. I drove up and was greeted immediately and the process was thoroughly explained. I was quoted that my items would be done by 3pm the next day. This was impressive considering that I dropped them off at 1pm. I was pleasantly surprise to receive a message that my items were done by 1pm the following day. A 24 hour turn around is very convenient and speaks to the efficiency of their operations. I've found my new go to for dry cleaning in Spring!

Really easy and convenient! I love that I can drop the bag off in the chute at any time AND access…read moremy cleaned garments 24-hrs a day using door and locker codes. A couple of issues I have: I'm very picky about my white shirts actually being white, so I typically launder them myself and do "press only" here. Well, they tout their ability to keep white shirts white. Alas, that was not the case when I tested them out with one of my white shirts. I compared it to my others, and it's definitely that dingy, slightly gray shade. The other issue I have is, when dropping off the bag, there is no way to use the coupons the send me via email. Why not just add the discount to my next order?

I would go here regularly just for that wonderful Tide smell they have piped through the store! I…read morelove that they have a drive thru, 24 hour locker service, and delivery! It's also awesomethat they text you as soon as your order is ready and email you a copy of your pick up slip & receipt. Truly, the Rolls Royce of dry cleaning. Exceptional customer service from Taylor. I called ahead to explain the issue I was having and she noted it and gave me all kinds of suggestions. She also applied a 50% off first time customer coupon to my order and signed me up for free dry cleaning of a suit or dress on my birthday! Compared to other dry cleaners, the service and the services they offer in my opinion can't be beat. Sparkling clean inside and out. I will be back!

I went to go pick up my husband's shirt, but the lady working there told me that one of the sleeves…read morewas teared up. When I went to go leave the shirt it had not damages whatsoever. This is extremely frustrating because I know that I take good care of my clothes, but then only for them to be ruined by a shop that was supposed to help press the shirt only, not physically tear it up. The manager never showed up. Any explanation or apologize

Took my comforter about 2 weeks ago and they ruined it, instead of dry cleaning they put it on the…read morewashing machine and now they are trying to fix the issue but when I ask to speak with the manager or the owner they are not able to provide me the information requested. Today I told them if you do not fix the issue or pay me for my Cremiaux comforter I will come back next week but I will request the sheriff to come with me to file a claim. Reading other people experience they are not going to disappear with me, I will be there every single day until they resolve my issue. My advise even if other places are more expensive run from this one, go to another place so you can avoid this harrasment and anguish. Bad business all over.

Today marks the end of my five-year relationship with Time Cleaners…read more The conclusion began with a phone call on Tuesday afternoon, notifying me that a pair of pants I had dropped off last year had been "magically" found. This was after I had inquired about them three times over the course of the year, only to be repeatedly told they never had my dress pants. Now, a year later, they inform me that the pants are ready for pickup, along with the other items I dropped off just a week ago. I expected to be greeted with empathy, an apology for their mistake, and perhaps even a gesture of goodwill by waiving the charge for the pants they had misplaced and insisted they never had. Instead, when I entered the business, there was no friendly greeting, which was disappointing but unsurprising given the employees' strictly business-like approach. I mentioned the call about the pants they accused me of not dropping off, only to suddenly find them after my third inquiry. I then asked if I still needed to pay, considering they had temporarily lost the item. It's just $3 we're talking about, but good customer service would have included an apology and accountability for their mistake. Instead, the young man behind the counter simply stated, "You still have to pay for it." So, I did--but at least acknowledge the error. If you're looking for good customer service, you won't find it here. And based on some reviews, their quality doesn't back up their "business-like mindset" either. With so many other dry cleaning services available, there's no need to bother with this place.

Great service. Quick service! Always satisfied with their service and pricing! Highly recommended.read more

Long time customer of this family owned and operated business. Great value for the money. They…read moreactually care about their customers and do their best to provide great service. Have also been pleased with the alterations done for me.

Excellent service: good prices and quality work. Quick turnaround. Used their store in Cypress…read moreand was so excited to see them here. Family owned

Have you ever had an experience that left you so surprised you felt your mouth wide open? I had…read morereceived a coupon from Tide cleaners for 20% off of dry cleaning so before I left for the holidays I felt I should stop by and get my simple cotton dress and windbreaker cleaned. Imagine my shock when I was given my total and found out that the dress after the 20% off was $33 and the windbreaker was $19. Holy cow I've had comforters cleaned for less than that. I understand prices may have gone up, but this is ridiculous. To top it all off the dress wasn't even covered correctly, and the lady handing it to me, drug it on the floor. Tide cleaners you won't be seeing me anytime soon.

Shame on me for not asking about pricing when going in; however, I could have never imagined the…read morepricing would be more than what I pay in Manhattan where I live! I intentionally brought clothes to dry clean thinking it would be more economical but the opposite happened. I was charged $84 to dry clean three dresses. The price was then reduced to $62 when the attendant provided me with a coupon but either way outrageous pricing and even more frustrating that they do not list their prices on their website. I'm going to be returning to my trusted cleaners next time I visit family in town.

HORRIBLE SERVICE! From the owner Chelsea and her employee. I brought in a shirt that was only worn…read moreonce I properly folded until it was time for me to take it to the cleaners. When I picked up my shirt it had a pressed stain. Horrible way to start the new year and the owner told me "it's not our problem"!

Wonderful place for Alterations they are fast and good took in 4 pairs of pants to be fix and…read moreshortened and they were ready the next morning.

Sarah altered my off-the-rack wedding dress, and she did a wonderful job! Her prices were…read morecompletely reasonable, and her work is exactly what she told me to expect - flawless. The dress fits me and flatters me much more with shortened shoulder straps, a narrowed waist, and a shortened hemline in the front. She was able to leave my train preserved at its original length for me despite hemming the front, and the new hemline blends seamlessly. I'll be taking future tailoring needs to Sarah!

Had a NHL Jersey Tailored last week from Her. Good…read morecommunication. Quick turn around. Quality work.