I have been using this Cleaners for years without any problems…read more Good cleaning pressing and wonderful people.

I dropped off 20 Lovesac covers at this cleaner on a Wednesday and was told they would be ready by…read moreMonday. I returned five days later to pick them up and immediately noticed that several of my cream-colored covers had a red/pink tint to them. When I brought this to the owner's attention, she said she didn't know how it happened and offered me a discount. After I paid, I explained that the covers still needed to be fixed since they had been damaged during cleaning. She then told me that because she had given me a discount, I had essentially accepted the mistake. I disagreed, as these covers are very expensive and should have been cleaned properly the first time. She set aside seven damaged covers and told me they would be ready in three days. She also stated that if she was able to fix them, I would need to pay the difference from the original price because she corrected the issue. I explained that I should not be charged extra to fix a mistake that occurred during the original service. When I returned, the discoloration had been corrected, but the covers had not been pressed. I was told to come back the next day after 5 PM. When I arrived at 5:45 PM, I was told they still weren't ready because they were busy and to return in 30 minutes. After waiting, four of the seven covers were still not properly pressed and remained very wrinkled. Although she offered to press them again, I declined because I was tired of making repeated trips. The most frustrating part of this experience was the lack of accountability and customer service. At no point did the owner apologize for damaging my items or for the multiple delays. Instead, I was made to feel as though I was inconveniencing her by asking her to correct mistakes that should never have happened in the first place. While the discoloration was eventually fixed, the entire process was stressful, time-consuming, and handled unprofessionally. And tried to make me feel as though she deserved to get paid full price for ruining my covers. Between the damage to my covers, multiple return trips, missed deadlines, and lack of accountability, this was not the level of service I expected. Based on my experience, I would not return.

I have been coming to this same dry cleaners on and off for the past 20 years. Whenever I leave…read morethem I realize how much it is worth the extra few miles to drive over to there business because they are always professional and do a fabulous job. Congratulations for being a 10 star business in a 2 star world of businesses!!

I asked for alterations, they were fantastic and took a lot less time than I expected. The garment…read moreI had dry cleaned had some stains in it. They got them out. Very pleasant and kept me updated about the alterations.

Affordable price, quick, and fantastic results…read more I needed to dry clean my wrinkled white shirt - it had minor oil stains. The lady took down my information (name and phone number) and handed me a ticket for pickup. For pickup, I handed her my ticket and she gave me my shirt in a protective plastic. The shirt was cleaned and pressed with no signs of the oil stains left. 1 shirt is $3.50. I always test the waters for dry cleaners with a simple white shirt - I can't wait to see what they do with my more expensive clothing. NOTE: There is a $5 minimum charge on all credit card payments. So it's better to bring cash!

They lost my dress and will do anything not to refund my money! They also threw a policy in my face…read morethat says any item left over 60 days if it is lost they are not responsible! Excuse me? You lost a formal black dress & want me to let it go? No way! Choose another dry cleaners with better customer service!!! There is ZERO excuse for losing anyones items.

I don't go to cleaners often, so checking YELP reviews, I chose B&U after reading they had a drive…read morethrough. Tremendous service both dropping off and picking up. The entire transaction took maybe five (5) minutes and I never left the AC in my car, a giant advantage in 100F Conroe, TX! And clothes looked great!

I have been exclusively using their services for a long while and am very happy with them. I highly…read morerecommend

I took my clothes here around January. They left my coat full with Lint. They burned my hk sweat…read moreshirt I had just gotten in the mail. They made me feel like I was lying about it when I took it back. The guy at the front desk kind of laughed...

I've been bringing my clothes to this shop for over a year, but today they burned one of my shirts…read moreand then treated me as if I were lying about it. No apology, no solution -- just disrespect. I would have accepted a simple acknowledgment of the mistake, but instead I was made to feel like an immoral person. On top of that, their prices have gone up nearly 200% in the last year. I'm never coming back

This is such a convenient, 24/7 dry cleaning place. I love that I can show up at any time. I…read morereceived a text the next day when they were ready, and was easily able to pick up the clothes. The entire thing is automated as you can see from the photos, really impressive! I will definitely return.

I took several pieces here to be cleaned and pressed and I must say that I was impressed with the…read moreservice, price and convenience of my experience. I drove up and was greeted immediately and the process was thoroughly explained. I was quoted that my items would be done by 3pm the next day. This was impressive considering that I dropped them off at 1pm. I was pleasantly surprise to receive a message that my items were done by 1pm the following day. A 24 hour turn around is very convenient and speaks to the efficiency of their operations. I've found my new go to for dry cleaning in Spring!

Great service, gets the job done, and loves Jesus. All things I value. Glad to have found them!read more

I love this place! I have been bringing my pants here to be tailored and PERFECT every time The…read morelady even remembered my name and how to spell it! My own grandmother used to spell it wrong. LITTLE things go a LONG way So glad I found this place, 5 Stars all the way

overpriced and didn't complete when they said they would. There are better places close byread more

Great service, quality cleaning services, and prices. I have found them to be prompt and…read morecommunicative about expectations. I was referred here by the TMHS JROTC as the ONLY dry cleaners in the area to handle the care of the Marine Corp uniforms. Rightfully so, the quality they provide is consistently spot on.... I have to ask for a "re-do" on my personal blouse after I forgot to point out a stain. No questions asked, they took it back and had it back to me same day without delay, hesitation, and maintaining a courteous attitude.