Really easy and convenient! I love that I can drop the bag off in the chute at any time AND access…read moremy cleaned garments 24-hrs a day using door and locker codes. A couple of issues I have: I'm very picky about my white shirts actually being white, so I typically launder them myself and do "press only" here. Well, they tout their ability to keep white shirts white. Alas, that was not the case when I tested them out with one of my white shirts. I compared it to my others, and it's definitely that dingy, slightly gray shade. The other issue I have is, when dropping off the bag, there is no way to use the coupons the send me via email. Why not just add the discount to my next order?

I would go here regularly just for that wonderful Tide smell they have piped through the store! I…read morelove that they have a drive thru, 24 hour locker service, and delivery! It's also awesomethat they text you as soon as your order is ready and email you a copy of your pick up slip & receipt. Truly, the Rolls Royce of dry cleaning. Exceptional customer service from Taylor. I called ahead to explain the issue I was having and she noted it and gave me all kinds of suggestions. She also applied a 50% off first time customer coupon to my order and signed me up for free dry cleaning of a suit or dress on my birthday! Compared to other dry cleaners, the service and the services they offer in my opinion can't be beat. Sparkling clean inside and out. I will be back!

I had a tough time finding a dry cleaner that seemed reputable, much less affordable. In the end, I…read morepicked Comet here on Kuykendahl, and could not be more pleased. I went on one of their discount days, and they cleaned nine items for under $100, which is a heck of a deal these days. Now, I don't have suits worth hundreds and thousands of dollars, but from what I can tell they are spotless, smell clean, and undamaged. That's all I ask. Keep doing what you're doing over there. It's much appreciated.

I don't know whether to give them five stars or one! Five stars for customer service and quality of…read morework, but HOLEE SCHNIKEES!!! EFFING EXPENSIVE is being polite!! Dude! $7.25 to launder a shirt??? $6.90 to dry clean a tee-shirt??? What the heck? AND THATS THE (WEDNESDAY) DISCOUNTED PRICE???? Geez Louise! I mean, I so very wanted to like this place because they are much better than where we've been going, but for the price difference, that'll pay for ruined or lost clothes. I'll give Comet three stars, but I absolutely canNOT recommend them.

Quoted one price for alteration. Upcharged when I picked up…read more I felt like they should have honored original price

Priced well, very quick, great quality and super friendly. Will be going back every timeread more

Today marks the end of my five-year relationship with Time Cleaners…read more The conclusion began with a phone call on Tuesday afternoon, notifying me that a pair of pants I had dropped off last year had been "magically" found. This was after I had inquired about them three times over the course of the year, only to be repeatedly told they never had my dress pants. Now, a year later, they inform me that the pants are ready for pickup, along with the other items I dropped off just a week ago. I expected to be greeted with empathy, an apology for their mistake, and perhaps even a gesture of goodwill by waiving the charge for the pants they had misplaced and insisted they never had. Instead, when I entered the business, there was no friendly greeting, which was disappointing but unsurprising given the employees' strictly business-like approach. I mentioned the call about the pants they accused me of not dropping off, only to suddenly find them after my third inquiry. I then asked if I still needed to pay, considering they had temporarily lost the item. It's just $3 we're talking about, but good customer service would have included an apology and accountability for their mistake. Instead, the young man behind the counter simply stated, "You still have to pay for it." So, I did--but at least acknowledge the error. If you're looking for good customer service, you won't find it here. And based on some reviews, their quality doesn't back up their "business-like mindset" either. With so many other dry cleaning services available, there's no need to bother with this place.

Great service. Quick service! Always satisfied with their service and pricing! Highly recommended.read more

Took in two handknit afghans. Cleaning was exceptional and returned in perfect condition. Going…read moreto take 3 winter coats as soon as it gets warmer. The woman that helped me was very helful and friendly.

I only go about twice a year with big loads, but they always take care of me and the clothes of…read morecourse!

From my experience and in my opinion. Zero sense of customer service or loyalty, despite having…read moregiven them my business for years. While turning in clothes, asked two items to be recorded on a separate ticket. At pick up just now, wanted to pay separately for the two items, and the remainder via a separate transaction - all on the same credit card. They insisted they would only accept cash for the two items as the bill was below $10! Really? The second transaction was almost 6 times as the first one, and yet they wouldn't oblige. Again, given so much business over the years...the owner as well as the lady handling my transaction just stood there with a dead pan look on their faces - it was quite simply take it or leave it! Time to look elsewhere; unfortunately, not sure if others in the area are any better.

Do not come here. There price is low for a reason. Brand new shirt had hole in it when I picked it…read moreup. Lady said it was from the safety pin. Way too big of a hole from a safety pin!

Such a great place to get my cleaning done. Staff is always friendly, prices are reasonable, and…read moreturnaround is prompt. I've NEVER lost any items there - something I cannot say about previous cleaners I have used. Top shelf guys!

Good job and quick but very expensive. I tried the drive thru pickup and no one ever came out. I…read moreasked about an 'env fee' and girl didn't know what it was, nor did she care. Nice try once. Not again.

Excellent service: good prices and quality work. Quick turnaround. Used their store in Cypress…read moreand was so excited to see them here. Family owned

I've been using Lapels Dry Cleaning for 6-8 months now and I've never had a bad experience here…read more The staff is always friendly, the building is always clean and smell good, and they offer same-day service if needed but even if I don't opt for same-day service my clothes are usually always ready within 2 days. 5 Stars for Lapels, and this is by far the best Dry Cleaning Company I've used and I plan to use Lapels for the rest of my life.

Acian and Jonathan are fantastic young people. Professional and courteous. The entire staff is so…read moreinviting and they have the best coupons fully understanding prices are high everywhere now a days, which all customers can really appreciate. Keep up the GREAT work!

If you want to save your money and time, don't make the same mistake as I did…read more I paid over $30 dollars for 7 dress up shirts and I had to wait for 3 days to pick up them.

DO NOT USE THIS BUSINESS!!! Horrible service and quality!!!…read more I'm new to the area and thought how nice it would be to have my dry cleaner right next to the grocery store where I shop. Was I ever wrong! I brought my Pottery Barn silk quilt here to be dry cleaned. When I got it back it had black plastic melted in the upper left hand corner. (See pic) On October 26th, Alya said they would make it right as that's not the quality of work they provide. They sent it off to be cleaned again. I knew it couldn't be cleaned because it's MELTED PLASTIC ON SILK, but to go through the motions of their process I went along with it. I called today to get an update and was told, "sorry, we couldn't get it out. It will be back tomorrow for you to pick up." After suggesting compensation, I was told the owner (Val) said there was no way they could have done that. After contacting the owner, I was told to take it to court and then hung up on. I called the store back and spoke with Alya to see when my quilt would ready and to communicate my dissatisfaction....she said she was just the front desk clerk and again told me to take it to court and then hung up on me. Seems like they've done this a time or two before. If you like poor quality and substandard service, this is definitely the place for you! I wish I would have read the Yelp reviews before using this business. They have other locations which also have very very poor ratings on Yelp. May want to check those out as well, since this seems to be a new location.