If you want to save your money and time, don't make the same mistake as I did. I paid over $30 dollars for 7 dress up shirts and I had to wait for 3 days to pick up them. read more

DO NOT USE THIS BUSINESS!!! Horrible service and quality!!! I'm new to the area and thought how nice it would be to have my dry cleaner right next to the grocery store where I shop. Was I ever wrong! I brought my Pottery Barn silk quilt here to be dry cleaned. When I got it back it had black plastic melted in the upper left hand corner. (See pic) On October 26th, Alya said they would make it right as that's not the quality of work they provide. They sent it off to be cleaned again. I knew it couldn't be cleaned because it's MELTED PLASTIC ON SILK, but to go through the motions of their process I went along with it. I called today to get an update and was told, "sorry, we couldn't get it out. It will be back tomorrow for you to pick up." After suggesting compensation, I was told the owner (Val) said there was no way they could have done that. After contacting the owner, I was told to take it to court and then hung up on. I called the store back and spoke with Alya to see when my quilt would ready and to communicate my dissatisfaction....she said she was just the front desk clerk and again told me to take it to court and then hung up on me. Seems like they've done this a time or two before. If you like poor quality and substandard service, this is definitely the place for you! I wish I would have read the Yelp reviews before using this business. They have other locations which also have very very poor ratings on Yelp. May want to check those out as well, since this seems to be a new location. read more

Vogue Cleaners - Melted black plastic that was on my Pottery Barn quilt when I went to pick it up from this business. - Laundry Services Near Me - Spring, Texas

I will never take anything to Vogue Cleaners again!! I paid $23 to have my king size comforter cleaned (that price was with a coupon) and they didn't even attempt to clean it. They stuck it on a hangar, covered it with plastic and that was it!! It was still dirty, still smelled like my perfume and had no scent whatsoever of being cleaned!! Never again!!! read more

Over $200 for what normally cost us around $70 and that was with a coupon. I should have read reviews before taking a chance on this neighborhood location. Won't be back until they change ownerships because this place won't last at those rates! read more

You shouldn't hire stupid people to run your business. Almost $5.00 to starch and press a shirt just because it's a women's work shirt not a man's ?! A man' s shirt is less than $1.50 with your coupons. Then I get some BS story that you have to iron a women's work shirt by hand. what??? When these work shirts come by to me by your competition they are obviously machine pressed. Maybe you should get your car blinker fluid checked. read more

This place is a RIP-OFF. I was there once and would NEVER, NEVER, NEVER go there again. The lady wouldn't give the price for 7 dresses I dropped off, until i pick them up. To my surprised she charge $80 for those dresses when i went there to pick them up. YOU HAVE BEEN WARNED, DON'T GO THERE!!!!! read more

I did not have my slip with me, this in the past has not been an issue. I was asked what my name was and how to spell it three times, each time being told they had nothing under that name. Eventually she did the search by phone number and came up with my name. I was told in a condescending tone that that was not the name I had given her. I responded that I knew how to pronoun and spell my own name. To which she responded that I obviously didn't as that was not what she had heard. I'm astonished that people who are that rude are allowed to work with customers. read more

Great service. Alya is awesome! Highly recommend. Always get my clothes to me when I need them.

I was excited to try this cleaner, based upon the friendly demeanor and 25% coupon that you can use on services. Unfortunately, this place of business is a letdown. Dropped off military uniforms to be cleaned, creased, and starched and picked up on a Thursday. When I went to pick up the garments, one of the shirts were in transit back to the facility because it came back without creases, the attendant at the counter asked if I'd received a phone call which she was under the assumption had been placed to notify of the issue with the shirt. I told her no, and that I'd like a call back when the shirt arrived at the facility so that I could promptly come get it, as it was needed by Friday morning. No phone call. Called shop, left a message, no return phone call AT ALL, not even on the next business day. Picked up garments and asked what the miscommunication was, attendant said she'd have the manager call me. Rec'd phone call this morning with manager saying the shirt was ready when promised, discount coupons are to be given at time of drop off (which I was never told, just told to review the coupon itself on the nasty call I received) and patting herself on the back for driving the shirt that was done wrong back to the facility for correction. Congratulations for fixing a mistake, but no phone call after it was requested and a voicemail was left = ZERO CUSTOMER SERVICE. Taking ownership of mistakes or phone calls that slipped through the cracks is accountability I would expect from a manager - not Ayla. Do not do business here. Services are subpar anyway, and the staff doesn't seem to be informed of all the shop's policies. I wish I would have read yelp reviews prior to doing business here. read more

I will never take my clothes here again. not only are they overpriced but when they gave me the wrong pair of slacks they would not take them back or replace them. I addressed this with the manager several times being assured that she would talk to the owner. this went on for over four months with the manager telling me that she hadn't heard anything from the owner. my last trip I finally got her to call the owner in my presence. The owner refused to do anything about it. When I got home I called the owner myself and he still refused to do anything about it telling me that he had been in the business for 30 years and has never had anything like this happen. MW cleaners is opening up a new store close to us and that is where we will take our business. read more

If I could give this place 0 stars or negative, I so would. Took my sons JROTC uniforms to be cleaned. I have never been charged so much, and I've had them cleaned at several places. When I confronted the manager, she said I could take it up with the owner. What should have cost at most $25, ended up being over $55! Plus they don't take precautions with buttons so they either cracked or broke 5! Plus the "creases" we're anything but. She claimed they couldn't crease patches, which couldn't be further than the truth unless they just don't know how. If you like to get ripped off, then this is the place for you. However, if you value your clothes, money, and time, then go elsewhere. I only tried this place since it's close to work, but I will go out of my way to use a cleaners I can trust! read more

I have been there once but never again. Too expensive and they charged me extra for a wool suit while there wasn't any wool in the fabric.

I am so outraged at what I paid for dry cleaning for 3 dresses never in my life have I paid $30 for three dresses and that was with thier$10 discount grand opening discount. what a rip off. I only went here because it is close to my neighborhood and it was the grand opening never again and I will certainly not recommend it. They also charged me a 5% fuel charge! read more

I have been here three times, and I was excited about the location. The first time I went in she gave me a coupon for being a new customer. This first experience was perfect. The next time I went in I presented a coupon upon pick up that was advertised on the back of my Kroger receipt. The lady demonstrated a serious lack of customer service and refused my coupon. Trip 3: I went in this week to give them a redemption because they are in a convienant location. I tried to drop my items off around 6pm and I was expecting them to be ready the next evening for pick up. The lady said my items would be ready in 2 days. I questioned it and asked for next day service. She replied with "our trucks have already left for next day service." I asked if a truck would pick up in the morning and she said "yes, but to pick up items that will be ready for pick up in 2 days." I'm disappointed this location didn't work out. read more

I was so happy to have a reasonably priced (so I thought) cleaners within a few minutes of my house. I've been there a handful of times and yes, with the coupon the men's laundered shirts are reasonable - but anything else is outrageous. So, I was just taking laundered shirts there because it was convenient. Unfortunately, you either get great service or HORRIBLE service. The last 2 times I went the customer service was so bad, the new employee wanted to argue with me about my 5 year old cotton shirts that i get laundered every month, she said they needed to be dry cleaned?!? So I finally got my way, but when I went back I stood in line for 10 minutes while she tried to figure out how to find someone in their computer system. Then, his clothes that had been due the week before weren't there. When she got to me she had screwed up my order that she had taken, but of course she tried to blame it on the person who took the order. This, and trying to deal with the owner's daughter when she comes to this store, she is a nightmare as well, means I probably won't be back - no matter how convenient and right next to my grocery store I shop in every other day. read more