Car registration- seamless and breezy! 1 year and 2 year…read moreoptions available. They have your smog already in their system! Super convenient and easy! Love the location and aesthetic inside! Customer service, 10/10. I'm a top tier member, as well.

Customer beware of this repair shop and AAA Corporate Support…read more Our vehicle died while traveling through Phoenix from out of town. We had it towed to this repair shop specifically because we believed an AAA Corporate-Owned Repair Center would provide reliable service. Their diagnosis was that the transmission needed to be replaced. We authorized the expensive purchase and installation of a "New Dealer Transmission with a 1 Year, 12K Mile Warranty." Fast-forward "15 months and 12,196 miles", and a loud noise suddenly developed while driving. Three local independent shops inspected the vehicle and identified the transmission as the source of the problem. The same major repair we had just paid for was failing again. AAA Auto Repair Center in Phoenix told me the repair was out of warranty and that any further repairs were entirely my responsibility. I escalated to AAA Customer Support and after multiple inquiries, received the same answer. I understand that it was 3 months and 196 miles out of warranty by the letter of the paperwork. But that is far from the level of customer support I expect as a long-time AAA member on such an expensive repair. AAA certainly has the buying power with the dealer/manufacturer to stand behind a brand new transmission that is "just barely" out of warranty, right? I'm sure AAA can appreciate how frustrating this is for a loyal customer. I chose a AAA-owned repair center (not just certified/recommended, but an actual shop owned by AAA) expecting quality service and accountability. Instead, zero responsibility taken by the shop or AAA Corporate. Furthermore, the local shop we hired now the second time around provided a 2-year/24,000-mile warranty to rebuild it. Buyer beware.

I used to service my old Altima at 25th before it broke down on me and I purchased a new car…read more These guys are the best I've ever had! The prices seemed fair for what they did for me, but the one thing that stood out the most to me is when I was having financial hardship in between housing they kindly allowed me to break down my payments, and since I had to leave my car at the shop they even gave me a ride home. They didn't have to do either of these things but the really helped me and that tells me not only are they mechanics but they have a good heart. I would recommend this place anyone who is looking for a reliable mechanic in the valley.

Honest and transparent service every time. Give you a full breakdown of recommended services /…read morerepairs with inspection notes, pictures and videos. Not taking my Jeep anywhere else!

I'm leaving Arizona for the first time ever. I'm sure going to miss Ryan, his wife, and their team…read morefor taking such good care of me over many years. I hope I can find another place in my travels that treats me this well. They are always honest. Sometimes that's a hard thing to do in the auto repair business but they tell you the goof AND bad new BEFOREhand. This is so rare in these times. Keep it up! I'm going to miss you

I initially walked into this repair shop feeling like I could trust them. Frans was polite and…read moreexplained the process since I was going through my warranty company for an AC repair. They did a diagnostic on Tuesday confirming the AC issue (which another shop had already identified) and also mentioned an engine oil leak. One repair was covered by warranty and one wasn't. I approved the covered AC repair. By Saturday I hadn't heard anything, so I called. They said the repair was taking longer than expected because my car was giving them issues, but it should be ready Monday. On Monday they called saying they completed the covered repair but found another AC issue that wasn't in their original diagnostic. They said they'd cover the labor but we'd need to pay for the part. My partner looked up the part and found it was cheaper than what they quoted us. After some back and forth, he told them to just put the old part back on and we'd handle it ourselves. Then they called back saying they had already ordered the part and were finishing the repair. They eventually agreed we could just pay the lower price we found. We picked up the car and within 10 minutes it started throwing steering, Stabilitrak, and other warning lights that had NEVER been there before. When my partner called, it turned into a heated conversation and the shop called the police and tried to trespass him. I called myself and Frans admitted it sounded like something may have been done wrong on their end and said they would fix it, so we left the car there. The next day I called three times for updates and was repeatedly told the person I needed to speak with, Frans, wasn't available. When I finally went to pick up the car, Andrew (who I had spoke to three times that day) was the one that gave me my keys and briefly told me what was going on. He refused to explain what happened and told me they were "done going back and forth" with me and that I needed to leave or they would call the police again. The only explanation I was given was that a brake light switch needed calibration. We came in for an **AC issue with zero warning lights**, and left with a car suddenly showing steering and Stabilitrak warnings -- with two kids that ride in that vehicle. I've lived here almost 10 years and have never been treated like this at a repair shop. The whole situation became extremely unprofessional and shady, especially once we questioned the price of the part. If they truly plan to trespass on us, they've done me a favor because I would never come back here again and wouldn't recommend this shop to anyone, not even my worst enemy. The reviews previous to mine seem to validate my experience here and I wish I would've done more research prior to taking my car here. Do yourself a favor and heed the warnings.

I strongly advise against taking any vehicle to North Mountain Auto. On 04/08/2026, I brought my…read more1996 Ford Probe GT to this shop for a water pump replacement. Dashcam footage explicitly shows the vehicle running perfectly fine that morning while it was at another shop receiving an estimate. It was dropped off at North Mountain Auto two hours later. On 04/13/2026, the vehicle was pulled into their bay exhibiting no problems, yet it exhibited severe running issues immediately after their "repair." The vehicle was subsequently removed to a neutral third-party shop via a recorded and documented chain of custody on 04/27/2026, ensuring no claims of tampering could be made. Independent diagnostics have since confirmed catastrophic engine failure, including air passing through the piston rings and a 25% leakage around the exhaust valve on Cylinder 5. Far more concerning than the mechanical destruction is the actively documented fraud and attempted cover-up. Forensic dashcam video and telemetry data captured the shop engaging in billing fraud by charging for one type of product (Asian vehicle blue coolant) while explicitly using another. Furthermore, on 04/20/2026, approximately an hour before I arrived to pick up the vehicle, the mechanic is recorded stating to the front desk that he had already lost two days the prior week and five hours that current day on the car and was "done." Twenty minutes later, footage shows them manually overriding factory settings via the base idle set screw (BISS) in a deliberate attempt to hide over 30 documented engine stalls and doctor the vehicle just enough to collect payment. This override occurred on four separate occasions. Additionally, the intake plenum was removed. There is absolutely no reason for its removal during a water pump replacement other than assessing internal damage; it provides no extra room or access and is 100% unnecessary. Both the mechanic and the shop stated they hadn't "worked in that area," claiming the damaged wires and broken clips had nothing to do with their work, which the visual evidence explicitly contradicts. When the shop realized my dashcams automatically trigger upon movement or when the key is turned, they attempted to format the memory cards twice while the car was sitting in their bay: once on April 15th, and again after hours following a "stealth" repair on 04/22/2026. This constitutes direct spoliation of evidence to cover up their actions. When I reached out via text message, they immediately denied warranty coverage, blamed the car, and then blamed me. However, until this week, they had no knowledge that the dashcam footage was NOT actually deleted. If you're going to perform such acts, you may want to research the specific dashcam to know how to format it. Just saying. I have retained a 236GB forensic data drive documenting every action taken in their bay. Now that every legal and regulatory action has been filed and is underway, I am leaving my experience here to help prevent others from suffering the same fate. Do not trust this shop with your property. Billed $2282.49 for them to destroy the drivetrain.

I love love love North Mountain auto!!! They fixed my ac a few days ago and I have told everyone…read moreI've talked to since how amazing this place is. They were mindful of the time I was working with to get it checked out (had to get my son from school that same day) and had it fixed in that time too. It cost the same for the fix as other places were charging just to diagnose the issue. I could tell immediately when I called that this was where I wanted to go because when I said the ac wasn't working, this was the first place to ask for context of what was going on. The other places I spoke to told me their (expensive) fee to diagnose. When I brought it in they offered a complimentary Lyft ride so I could wait at home. They texted me the repair details so I could approve it and then was able to come back just in time to get my son from school! I am so impressed at their kindness, honesty, process, and customer service! I rarely leave reviews but made a point to write this because they deserve it!

Called to schedule a next-day oil change. They were able to fit me in for the afternoon. They…read morecalled back to let me know it would take 1.5 hours. I showed up and had to park in the convenience store parking lot next door, because it looked like a pretty tight lot. They said that was no problem. I sat and looked at my phnoe for a little bit until the battery almost died (it was alrfeady low when I got there). They had charging cords on the coffee table with adapters for every phone. I plugged my phone in and sat it on the table and got comfortable for a longer wait, but moments later, true to the 1.5 hour estimate, they said my truck was ready. They advised me of some sort of leak on the front axle, but told me to check with the dealership because it might be under warranty. I appreciate that. I'll definitely be back for future service.

After stellar Yelp reviews (4 plus) guided us to AMC, paid over $3000 (for a broken serpentine…read morebelt, AC belts, new radiator etc., with all parts warranted per AMC). Confident and relieved we'd found a "go to" mechanic in Phoenix, one month later the car began experiencing intermittent power steering outage issues. Our son (in college and alone far from home) immediately brought the car back in, but AMC essentially refused to pop the hood, or otherwise even look at the car "unless the driver could replicate the issue". Two weeks later power steering and AC completely failed on a busy highway (due to a leaking radiator hose that ultimately fried the alternator). Paid an additional $800.00 (plus towing) to a competitor to fix what AMC should've caught. Also, AMC hours are now M-Th and of course this emergency happened on a Friday. First time Yelp has led me astray. 9/9/2026 - Owner Gilberto immediately reached out on Yelp below apologizing and asking for submission of additional repairs documentation to handle the case "fairly". To be fair, I did not go into specifics of prior phone interactions with Gilberto - owner - after the car was first towed to AMC and the had to be retowed to another shop due to AMC's inability to handle after hours emergencies (eg., no closed parking, nor key drop or other available). While all calls with were professional and courteous, Gilberto was ultimately unhelpful and disappointing (leaving us with limited options). The fact that AMC refused to do anything after the car was brought in by our son (for scary warning signs similar to the original problems) just prior to a catastrophic (towable) failure on a busy roadway is what is unacceptable. Not saying AMC is a bad business, they just really blew it. For minor car maintenance (oil changes and tire repairs) AMC is probably great. For major car repairs go elsewhere in the valley, please.

They keep texting me for my opinion so here it is: these people are scammers from my perspective. I…read morewent here for a second opinion, which I'm sure they thought meant I wouldn't dare pursue a third opinion. All through the office they have strut and shock advertisements specifically. Not so strange until that's exactly what needed to be fixed on my car for thousands of dollars....... a car that's having directionality issues. I'm no mechanic, but I wasn't born yesterday and can type things into google. They claimed that the housings for my strut and shock assemblies were cracked and needed replacing. That's a very specific claim. Anyways I took it to National Automotive down the road and actually got taken care of. It was the sway link bar. No issues with the housing of the strut or shock assemblies. The car drives like a dream now, no thanks to Japanese Auto Pros. Saved a few thousand dollars by not taking their word at face value. The funny thing is I might have trusted them if they treated me with more respect. One of their workers (presumably a manager) told me they don't have time to call my warranty company for me and started playing the world's smallest violin for completely avoidable staffing issues. So as the customer I had to deal with that all myself (whatever, but it's not standard). Long story short, y'all are weird. Also, lose my number and stop spam texting me please.

So my car needed some work and I took it to one place that quoted me 3600 for control arms, and a…read moretuneup. I thought this was a bit high and called Japanese auto pros. They quoted me 1600 under what Sun Devil Auto quoted me. They were fast and able to fix everything within the same day . Workers were friendly and now my car feels great to drive . So glad I decided to call them to get a second quote .

The staff is very friendly and professional. The business is super clean and very nice inside. I…read morewould highly recommend this business.

I had a fantastic experience here with my 4Runner. Gary really knows his stuff, you just dont find…read morea Master diagnostic Tech at every corner shop. Not to mention one you can implicitly trust. They use genuine Toyota parts and get it done with no excuses. Morals and honesty are increasingly rare traits with some mechanics but not at ToyoTekAZ, here they live by those words and really take the time to do it right. In these times there's nothing better than supporting a local small business owner especially when the service is absolutely outstanding! I am really glad I found this shop and will now be a customer for life here, I highly recommend this shop.

Imagine a beautiful Arizona weekend, finally blessed with perfect weather. I decided to take my '84…read moreMercedes convertible for a drive, the kind of day that feels made for cruising. Suddenly, an awful grinding and squeaking sound erupted from my driver rear wheel. In a panic, I searched for the nearest small business mechanic open on a Saturday and found Bell Road Auto. Reinette answered the phone and immediately put my mind at ease. She assured me they'd take a look and urged me to come in ASAP. I carefully drove over, and Andy got to work right away. In just 30 minutes, they discovered the culprit--a pesky rock lodged in the wheel. To my surprise, they refused to charge me for the diagnostic or the time they spent fixing it. Their kindness and honesty left a lasting impression. Bell Road Auto has now earned a lifelong customer, even if I have to drive a distance to get there. Andy and Reinette are proof that local businesses still care, and they deserve all our support. Thank you for making my day better and treating my vintage European car with such respect!

I've been coming here for years and this is the place I refer to others. It's family owned and…read moreoperated and they have always treated us well. The pricing is fair and the service is exceptional.