Of you really want to feel like your a race car driver, this might be the place since you'll always have the "pit" crew working on your ride. They will fix all kinds of stuff you don't know or ask about and not fix stuff you specifically want done.
Paid and exorbitant amount of money, only to return multiple times for things that should have been done right the first time. I specifically asked to check all bushings and belts. Yup they are good, except the bushing were dry rotted and and the suspension trashed 3 sets of "dustcaps" that should not cause my truck to drive like dooky when it's gone. They just replaced the bad bushing, not checking into the reason why they keep disentigrating. And the belts are glazed and cracked, even tho they said the belts are good.
Had new turbos installed, but they missed 1 of the 2 main bolts, and since half missing is bad. I had to return twice to get 1 bolt installed, with flack from them about it possibly missing when I brought it in. But the 1st time I brought it back they took the turbos out and recalibrate and adjusted and reprogramed..... but still missed the same bolt?!?
Had them look into steering and suspension. Drove ford sloppy before, but it's sensitive squirely now.
I didn't ask em to even look into the A/C but they fixed it... even tho it worked fine. It does get 9 degrees colder than before so whatever. Very nice of them to change the oil too... even tho I had the ford dealership change it 200 miles before with full synthetic. I guess I didn't need that $200 oil change, so they charged me to dump it for conventional oil... if they even changed it. I had broken exhaust bolts that needed extracted, so I told them if there is a manifold problem, I would like to look into aftermarket headers, call and talk to me. Never heard from him, but I got brand new factory cast manifolds, not steel headers that won't snap my bolts again. Very expensive parts that I specifically advised him I wanted replaced with upgraded aftermarket... naw, I don't really need that, just keep factory garbage on that I didn't want.
Had an unrelated transfer case detonation. When I called them to inquire, Mike said I should have checked and changed the fluid. And it rides bad because I have big tires. I had those tires on for a year and never a problem until they got ahold of it. When I advised the length of time they have been on and that they are only 1/2" bigger than the factory wheels he then blames them being 3 inches wider as a problem on the road. So how did they do the alignment?!? With a Flippin string and tape measure?
So after 4 return trips to them, we had some words. I told Mike (shop supervisor ) that I paid a very large amount to have this done right and he said "you don't f***ING own me". Which I replied that I don't wana own him, I just wanted my truck fixed right the 1st time, and here I'm back for the 4th return warrantee issue.
He then told me that this might not be the shop for me... I should have walked away...
And I shouldn't have left my truck, because I lost a center cap on my front hub. Turns out they locked my front 4x4 locks manually, over tightening the bolt and the plastic cap fell off. That was 1 week after I left there, so it didn't trash my tire and fuel only ranked for a week. And now today I discovered they emptied the radiator fluid and replaced it with plain water. Other fluids look terrible, but thats my fault for trusting a machanic to check it for me while its in their custody. now I have multiple codes and my truck is now at the dealer getting looked at by some professional mechanics, not some toothless inbred hillbillies. So if you have gas car, you might find someone else but if you have a diesel, definately stay away (I heard another guy with a gas truck complaining while I was waiting for Mike on one of those return trips). They charged me more for the repairs than I paid for the truck, and I am wondering how many parts I bought that they didn't replace.
And in case you think my trucks a peice of crap... just look at the picture... read more