Finally made it here. Was seated immediately and drinks brought out shortly after. I loved the dim lighting in the restaurant. Ordered the 9 oz parmesan crusted chicken. Mashed potatoes and macaroni and cheese were my sides. The chicken was great with the topping, great flavor and tender. Also tried the chicken without the topping and still solid but the parmesan top definitely makes it what it is. The mashed potatoes with the melted butter were heavenly. Perfectly whipped. I will say once I ran out of the butter, they were then ok. Mac and cheese was good but could have been better. Took THE cheesecake home to go. It was topped with caramel and candied pecans and was the perfect way to end my day. All the employees I can across were friendly and professional. I just wish I had a location closer to home. I will still definitely come back. read more

LongHorn Steakhouse - Parmesan Crusted Chicken with mashed potatoes/ mac and cheese - Steakhouses Near Me - Plano, Texas

Disappointing Service on a Special Birthday Celebration I was so excited to celebrate my birthday here because this is one of our favorite restaurants, and we dine here often. We're regulars and typically order the same meal, so we know what to expect from the experience. Unfortunately, this visit was disappointing. Our waitress missed several basic aspects of service. We didn't receive any drink refills, she didn't check back with us after our meals were served to see how everything was, and, most surprisingly, she never even asked if we wanted dessert. It was an early Thursday evening and the restaurant wasn't busy, so it was especially disappointing to receive such inattentive service. I understand that everyone can have an off night, but for a birthday celebration at a restaurant we genuinely enjoy and frequent, we expected a much better experience. I'm hoping this was simply an isolated experience because we truly enjoy this restaurant and would like to continue making it one of our favorite places to dine. read more

Another great adventure had a wonderful steakhouse very family friendly. The staff is always very knowledgeable and helpful. Service is always great. The flavor on the steak is delicious on point martini could've used a little bit more shaking but all in all a good place for dinner. read more

LongHorn Steakhouse - Porterhouse - Steakhouses Near Me - Plano, Texas

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We arrived on a Sunday afternoon & we didn't have to wait to get seated. Our waitress was nice & service was good. I got the Longhorn Salmon, it was a pretty good an 8/10. Overall, we had a good experience. The salmon was cooked really well--moist, flavorful, and definitely the highlight of the meal. The broccoli was fresh, and the rice paired nicely with the salmon. Unfortunately, the steak was much saltier than expected, which took away from the flavor. The Caesar salad was fresh but a bit bland and could have used more dressing and seasoning. The mashed potatoes and warm bread were a nice addition. The food was good, but a few adjustments to the seasoning would make the meal even better. The restaurant was nice & even though they were busy our food came out pretty fast. read more

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Checked out Longhorn wanted some light and tasty and they didn't disappoint. I would rate my service as a 3 I had a waiter in training and a waitress training. Both were pleasant however neither were attentive it took forever to place the order, receive the food or any follow up to refresh bread , drinks or anything. Food price fair for the quality, had no issue's there , restaurant needed to be cleaned several tables were still dirty and the waiting area needed a lil sprucing up. Parking lot was full , inside half crowded. My overall experience 3 out of 5 due to the time it took to place and receive my order. Food came out fresh, hot and Establishment definitely in need of a good ole deep cleanse. Nevertheless try them it's worth the bang for your buck read more

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This place makes for a solid lunch spot. We came in for a quick work lunch and they served us quickly with hot food. You can't ask for much more. The place itself is very clean and put together. The salad I had was rock solid. Cheers! read more

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A few weeks ago I ate at Longhorn Steakhouse for a friend's birthday, and now I'm hooked! I had not heard of idea they were so good! I can't move past one meal, the garlic butter chicken. It's superb!!! Tender, juicy, and taste that keeps on giving! I have been back several times since that first visit just for this meal. The service at each restaurant has been outstanding! It shows me the restaurant chain has a high bar when looking for wait staff. Let's face it, we have all had really bad experiences at restaurants. But not here. It almost feels like your being waited on by a friend, not someone you just met two seconds ago. They're top notch! And the restaurant decor is warm and inviting. Which is something I don't normally say about a steak place. Normally steak restaurants have a bunch of animal heads. And that has always bothered me. But this place focuses more on the rodeo decor. With warm dark wood accents and bronze statues. It's very pleasant. read more

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Awesome experience! Wow. I have not eaten at a chain steakhouse in a while, because it can be hit or miss. Outback in the local area has been hit and miss on yelp it seems, but here I am a happy customer. I didn't know they have a sirloin and chicken parm combo. I decided on that, wanted that protein bomb, and it tasted great. I was impressed, chains can be good I guess. My wife and I were there with our kids, and it went well. Kids menu is also great too, they loved it. read more

I've been to this location a couple of times and I'm glad to report that my service and food has been great and I can recommend this location and I'm looking forward to going back On my last visit I got the 6 oz. Flo's Filet with 4 oz. Lobster Tail with Fire-Grilled Corn on the Cob and the Steakhouse Mac & Cheese. The steak was perfectly cooked to my taste, and it was well flavored and tender as I ordered it medium. The lobster was cooked perfectly and very scrumptious and tender. The mac and cheese was a bit too salty for me. The corn was delicious. It really is fire roasted too and you can taste the flavor difference from the flame. My waiter was excellent, she checked in and made sure everything we ordered was perfect. My wife ordered the 6 oz. Renegade Sirloin with 8ct. Redrock Grilled Shrimp with a loaded baked potato and mixed greens salad. Her food was also very delicious and the seasoning had a perfect taste profile. We didn't order appetizers or desserts this time, but the Wild West Shrimp appetizer is plentiful, just make sure they don't over salt it. I forgot to mentioned I did order the Patron Dragon Fruit Margarita, which was delicious and I definitely recommend you give a try all the flavors come together wonderfully. I like this location and we will be back and expect the excellent service we've experienced this far. read more

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The service is always great, clean establishment, and the food is chef's kiss. Anything Parmesan crusted is always good. Try the Parmesan crusted fries and lamb chops! read more

LongHorn Steakhouse - Steakhouses Near Me - Plano, Texas

I came here with my husband today to celebrate getting a new job that I start tomorrow. That celebration called for a big ole steak! I got the 12oz ribeye cooked medium rare. I usually get the filet and can cook that cut of meat better at home. However, the ribeye was pure perfection! The seasonings were on point and the meat was melting in my mouth. I would definitely recommend this cut of meat at Longhorn. This has definitely become my favorite steakhouse, even over the more expensive/fancy ones Longhorn is where it is at! read more

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The restaurant was very Texan style and clean. The mushroom appetizer is cheesy delicious. The 4 cheeses are prominent over the mushroom. The mushroom is a good texture, not mushy or firm. The Cesar salad is very good, right amount of dressing, crispy romaine & it's not fishy at all. The croutons aren't house made but it added that necessary crunch. The cheeseburger was cooked rare even though medium was requested. The manager Kylee and server Anthony went above & beyond to make it right. It seriously was not a big deal to us but it was a huge deal to them. As we walked away my husband and I commented on how the service there was better than anywhere else we've experienced. Customer service & quality is a priority to them and it shows. The New York strip was cooked to perfection and the sweet potato was creamy and delicious. The other steak and mac & cheese were also delicious. We most certainly will come back again. read more

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This was my second visit to a Longhorn Steakhouse this week. I was so impressed when I visited their Weatherford location Infelt compelled to try their Plano location, who's is MUCH a more convenient for me than Weatherford. We were greeted the entering the door and seated immediately. Though this location is probably 70 miles or so from the last location we visited, I was surprised that the ambiance was very similar. Even though it was starting to get busy when we got there. Our waiter, Jeff, was really impressive, and took great care of us throughout our experience. I ordered the Salmon and Shrimp Combination and for my sides I got Brussels Sprouts and the Steakhouse Mac & Cheese. The Salmon was cooked to perfection at medium rare, yet just starting to crisp on the outside, and the Shrimp were seasoned beautifully. The Mac & Cheese was delicious! While the Brussels Sprouts were good, honestly I doubt I would order them again as there are so many other options for me to try. For dessert I ordered the Strawberry Shortcake, and wowza was it good! THAT, not only would I order again, I would go there just for it! Review #2148 read more

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Highly recommend. Can be loud at times when customer volume is high. But overall excellent experience. We have driven miles to eat here. It's always consistent and the service is head & shoulders above the local competition. read more

First time at Longhorn Steakhouse and this location doesn't like ESA doggies. One of dogs barked couple times. Greeter came over said people complained. Didn't see the Hispanic or Black table talk to her. No Texan was there I hope Longhorn Steakhouse Plano folds. Tonite's Manager needs to take their ass back to California or NYC cause they ain't Southern read more

Seriously. The saddest salad ever. Lettuce brown and a tiny chicken breast. One cup of dressing. Disgusting.

This was our first and absolutely last time ever going to LongHorn Steakhouse, and it was hands-down the worst restaurant experience I've ever had. We arrived at 2:00 PM, weren't seated until 2:37 PM, and then waited an unacceptable amount of time for our food--only for it to finally show up at 3:45 PM. Nearly two hours wasted. When the food finally arrived, it wasn't even warm. After all that waiting, that's what we got. Completely unacceptable. The manager's response was a weak apology and vouchers for a free appetizer "next time," as if we would ever come back after this disaster. We left the food untouched and walked out. The ambience was not not joyful or enjoyable. This place showed zero respect for our time or money. We will never return, and I would absolutely NOT recommend this restaurant to anyone. Total failure from start to finish. read more

Customer service is a thing of the past. I asked for my chopped steak to be well done it came out pink pink. I had to wait for them to cook it again i decided to get it to go No manager came to my table as I waited nothing I paid and left. Restaurant don't set the atmosphere anymore when you see the workers and managers they look drained no smiles just everybody doing a job. No courtesy but my waiter was cool I tipped him. read more

Just had a quick lunch/dinner here and food and server was amazing, he didn't tell us his name but he had long hair and he was fast and super nice. Now the lady host was horrible, she was kind of rude and just not so friendly. We asked to sit at a booth and she couldn't accommodate us which was fine but literally 4 seconds after she sat us where we requested she sat someone else there, we asked about it and she gave us an attitude. Kind of throws the dinning experience off when the first encounter is with someone that's just not having a good day. Aside from here 9/10 service. read more

A Picture Says It All - Absolutely Amazing! LongHorn Steakhouse truly delivered! The food was absolutely amazing. I ordered the lamb chops and they were incredibly juicy, tender, and full of flavor. My friend got the steak and it was just as impressive--cooked perfectly and packed with deliciousness. The interior gives off a bit of a plastic luxury steakhouse vibe, but it still feels very warm and inviting. The service was great--friendly and attentive--and our food came out in a timely manner, which I really appreciate. A great spot for a solid, satisfying meal. Highly recommend! read more

LongHorn Steakhouse - Steakhouses Near Me - Plano, Texas

I ordered the renegade steak with loaded mashed potatoes and salad. My food was wonderful. The server Danielle was wonderful. read more

Love this place! Food is always outstanding. And the service is professional and friendly. Enjoy.

Their was a hair in my Cesar salad do not recommend save ur money The service is a lil bit good but read more

Bad service. Huge disconnect between staff and management. I called in and was told there was an all day discount menu. There isn't. Bartender was stand-off'ish. read more

My wife's fillet mingion was spoiled and stunk up the table my porterhouse the biggest steak on the menu first definitely was not 22 ounces then gave me a knife and I could not cut through it. I literally ripped off a couple of pieces with my hands. My dog did get to enjoy it. The apps were good and the drinks too but if you want a good steak spend the extra money and not go to some chain. My birthday was ruined read more

The food was excellent, but the server was horrible. We placed our order and the waiters returned with 2 waters and 1 cocktail and did not return with my drink. We receive our salad and started eating and in a few minutes they brought our food. I asked the waiters about my drink then she brought me a bottle of beer. I had ask for a draft beer so she ask was this okay. I wanted draft beer then she stated they were out. So I accepted the beer then I had to ask for a glass. When she returned again for service she ask if we wanted 1or 2 checks. I asked for a MGR. and I explained the situation. She apologize and offered me a gift card for a desert but it was 2 of us. why not 2 cards or deduce the price of the 2 cards off the price of our bill . Then when she return with the gift card she stated the server wasn't feeling well. We wanted another drink but she never returned or ask if the food was ok or if we needed anything else. When she brought the food I asked if my fish was cooked medium and she said I guess. What happen to CUSTOMER SERVICE where is the training for providing service. Why not discount the cost of the bill in place of the gift card for both party. We were going to spend more money but she never returned to offer water. If you need more information feel free to contact me. read more

We only ate here because we were given a gift certificate. I don't mean to be a food snob, but if I were spending my own money, I'd be extremely disappointed. The two best things on the menu were our salads and my baked potato, hardly a recommendation. My wife took one bite of their "famous" Mac n Cheese and didn't eat the rest. We both ordered their "signature" bone-in rib-eye. It was more like fat and gristle held together by thin strands of meat. We took the excess home for the dogs, but eventually threw it out, figuring it was safer to just give them Purina.Pro Plan. The only reason LSH got two stars was because Ebony, our waitress, was nice and efficient. Uh! Ya, we won't be back. read more

Haven't been here in a couple of years which is hard to believe. They are hitting on all cylinders and the restaurant is as good as ever. Longhorn Steakhouse proves you can get a delicious steak dinner out in an attractive atmosphere without breaking the bank. My medium rare ribeye,baked potato,bread and salad were great. Good meal to be had here.... Go! read more

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First timer at LongHorn, probably first and only visit. I was hoping the majority of reviews were wrong, unfortunately they were not. Stopped by in a busy Friday night, joined the waitlist online. This is a busy non stop place, the entrance/exit and waiting area is chaotic. Restaurant felt a little dirty, very dark inside. Once seated we waited about 10 mins for our server, who answered all our questions on recommendations, we felt a bit rushed to order. Salads arrived promptly, entrees arrived in a timely manner, however my food was cold. Spouses steak was over cooked. I didn't mention it at all. After we were served we didn't see our server for the rest of the night until we were able to flag them down for more water. We used the mobile check out which was great and quick. Overall 4/10. read more

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Great tasting steaks but terrible service and mediocre sides. Got wrong steak and had to wait until my fellow diners were finished before I got the correct steak. Dirty dishes left on table even though we stacked them at edge of table. Desserts were also great. Best steaks and sides! However the laminated menus were dirty with food and greasy fingerprints. The floor under the table had food crumbs and the service was just ok or a little weak. Even the host seemed unfriendly. Please fix these issues because your food is FABULOUS! read more

I had dinner on Dec 28. The waitress Alaina said they were out of bread and she wanted to Take some home. But while I was eating my appetizer I saw bread going to other tables twice. I spent $90 on dinner. Call me petty but I feel like I should have received some bread. However, the Outlaw Ribeye is still the undisputed Heavyweight steak of the world!!!! Hands down! Lobster tail, Wild West shrimp, loaded baked potato soup and strawberry pecan salad. It was a post workout meal. read more

For tonight, we ordered Longhorn steak and chicken wings, shrimp & lobster chowder. Enough food for 2 people. Their portions are huge ! The wings are dry rub and are pretty good. You can have dipping sauces like ranch, blue cheese, and buffalo sauce . Longhorn steak, we ordered medium rare. It was really good. Seasoned just right. It was tender and juicy. There are lots of people in tonight. Made the place vibrant. Good place to hang out and enjoy food with a loved one. Service tonight was excellent. read more

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Okay - a couple of things. I was traveling for business and got in for a late dinner and this is across the street from the Fairfield. Zach was the bartender. I had a meal and a few drinks - very good food and nice pours - Zach was friendly and QUICK. Food and a nice night cap in 30mins. Effective and only a little more expensive than fast food - and Zach made it so! High praise - not sure how this ranks for steak in Texas, but the flavor and the service made for a great late dinner that won't keep me up all night. Rock on Zach! Be seeing you again!! read more

LongHorn Steakhouse - Zach - he will take care of you!! - Steakhouses Near Me - Plano, Texas

We went here for late dinner courtesy of our middle child. We ordered Rib Eye Steak medium well and baked Mushroom with lots of cheese. They're delicious. Serving Staff was busy and forgot to give us the utensils needed for the ribeye steak. She joked that we can use our hands for it. Not funny, after waiting for ten minutes for it. This place looks like a club or lounge instead of a steakhouse. It's so dark, we have problem reading the menu. This place is not good for retirees with bad eyesight. I still gave this steakhouse a four star for the main entree and appetizer we ordered. But not the kind of service we experienced so as the ambience. read more

I am impressed with the staff at this restaraunt. I ordered a outlaw steak and it came out doner that I would like. I was going to just eat it. But my server offered to have it remade. Then the managers Bronco and Josh came out and insisted that they remake it for me to my liking. They said they spoke with their lineman and got it perfect! Kudos to Bronco and Josh for excellent customer sservice. They made me feel valued and important as a customer. This is sorely lacking in today's society. Thank you for your superior and obviously consistent customer service. I usually frequent another steakhouse regularly but I may have to make this my new home. Thanks again for making my experience great! read more

This place opened in 2018. We had never been, but we tried Longhorn Steakshouse last night. The portions are large. I had grilled shrimp over a bed of rife oulaf and it came with 3 shrimp skewers. I also ordered a ceasar salad. It was all very good. They flavor their food well. My husband's steak was too salty, but the manager cane over and they made it right, right away My adult son had salmon, which was also tasfty. It is a casual steakhouse, like Texas Roadhouse, so people generally dress casually. It is not pretentious, but the food is very good. My shrimp was $20. For that amount of food, it was worth it. The staff were all very helpful and timely. read more

Our waiter was good. Steaks were cooked correctly, service was good. Our wait at the bar was shorter than we were told to expect. The bartender argued about how to prepare a White Russian, saying you just dribble Kahlua over the top. I'm glad they ran out of Kahlua. My drink would have been awful. The bar was greasy and had crumbs scattered across our area when we sat down. I had to request that it was cleaned, and the bartender swiped across the bar with a rag, missing crumbs. He made no apologies. read more

04/07/24 Food tasted awesome. Great customer service. Server were very approachable! read more

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We ordered food to-go. The ordering and pick up process was super easy. We ordered ribeye, mac & cheese plus a salad. Everything was well prepared and delicious. Definitely recommend getting their bread which is warm & fresh. Fantastic experience and look forward to dining in next time!! read more

LongHorn Steakhouse - To Go Parking - Steakhouses Near Me - Plano, Texas

My wife and I have been loyal patrons of LongHorn Steakhouse for several years, dining at your establishments at least once a month. Unfortunately, based on recent experiences--particularly our most recent visit this past Friday--we have decided that we will no longer be returning. For the fourth time in our last five visits, our meal was disrupted by an extremely unruly child, who screamed loudly and persistently throughout the entirety of our 50-minute visit. The child, who appeared to be around three years old, shrieked every two to three minutes, and the parent made no visible effort to address or correct the behavior. What was most disappointing, however, was the complete lack of response from the restaurant's management team. Despite the obvious disturbance--evident by other patrons visibly shaking their heads and expressing frustration--no one from staff addressed the issue with the table. As someone with prior experience in the restaurant industry, I understand that managing disruptive guests is a delicate matter. However, choosing not to act sends a clear message to the rest of your diners: their experience is not a priority. A polite but firm intervention should have been made, with a potential offer to comp the disruptive table's meal in exchange for their early departure if the behavior continued. This was not an isolated incident, however. On another visit, we were seated next to a large group of visibly intoxicated men who appeared to be attending a work function. Several of them were inappropriately dressed--one was shirtless, wearing only overalls, and another walked in barefoot, slipping his boots on at the table. I had observed the group in the parking lot prior to entering, openly drinking liquor straight from the bottle. Despite their condition, they were served more alcohol once inside, and our meal was accompanied by loud profanity and disruptive behavior. Regrettably, it seems that the overall clientele at this location has shifted significantly, which is unfortunate given the consistent quality of the food and the generally excellent service provided by the staff. It appears that management is either unwilling or unable to maintain a welcoming and respectful dining atmosphere. Perhaps this is due to the comfort of routinely full weekend reservations, but I believe that relying solely on high foot traffic while neglecting the dining experience will eventually result in a loss of their core customer base--diners like us who eat out several times a week and value a pleasant, well-managed environment. We are saddened by the direction this location is heading. If these issues are not addressed, I fear that LongHorn risks becoming this generation's Sizzler - once prominent and now a punchline. read more