Met a friend for Her birthday dinner at Longhorn this evening. Been here multiple times before and loved it just as much as every time. Walked in and was greeted by the hostess and seated immediately. The restaurant was decorated nicely and wasn't super busy because it was a week day. We ordered a couple of drinks followed by our meals. I ordered the Outlaw Ribeye w/Loaded Baled Potato and side salad. The food was very good. The dining experience was equally as good. I will be back in the future read more

LongHorn Steakhouse - Outlaw Ribeye w/loaded Baked Potato - Steakhouses Near Me - Phoenix, Arizona

Extremely slow, extremely slow!!!!!! food was room temperature not hot. Seated at 6 PM and didn't get our food till 730. I had to ask the waitress for it. She said they were slow in the kitchen then the food wasn't even warm. They offered two sides with the meal that failed to tell you that they're gonna charge you 3.99 for each side and there was no mention of it on the menu. read more

I had lunch here today and had the best experience with V. She sat us but felt like she went above and beyond in her customer service. Thankful for friendly service!! read more

Went here for my dad's birthday and our server was Riley. She was super sweet and friendly. Thanks for making my dad's birthday a great one. This was the first time for all of us. The food came out quickly and everything tasted great except the mac and cheese. The mac and cheese is a little dry. Also love how they did something for birthdays! My dad got a sundae. The cool thing is that they give discounts for veterans but odd that the manager questioned my dad and my boyfriend which country they fought for. That's kind of a little racists since we are all Asian. We have American IDs and we were all born in the United States. He had our waitress ask instead of just asking what branch they served. read more

LongHorn Steakhouse - Cheeseburger - Steakhouses Near Me - Phoenix, Arizona

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It was a busy Saturday we were a group of 9 so we knew it would take a while to get seated but they were able to get us a table within 20 min so it was not bad at all! The service was okay! Our waters and drinks took a while to get to us. The steak needed A1 sauce but I truly enjoyed the strawberry salad! The boys also enjoyed that they had the game playing on the tv lol oh and the shrimp appetizers read more

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I definitely recommend this restaurant, as it is family friendly. The restaurant is ver comfortable and clean, as well the service is excellent! Our server was Hannah, she treated us kindly, and helped with our questions, orders and more. The lunch menu was very affordable for home made quality food! We had excellent food, and excellent service! The manager stoped by to check on all the customers, including us. The setting is moody, with country music playing. Very calming, yet professional. Definitely recommend, for really any occasion! read more

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My fav chain joint. Dionna knows everyone's order, we show up and so does our drinks and food - she is amazing. Steaks are always cooked perfect, sides are always amazing and we get the stuffed mushrooms add every single time... I might get two orders this Friday. Lots of cowboy decorations all over the place including a comprehensive buckle display. read more

LongHorn Steakhouse - Steakhouses Near Me - Phoenix, Arizona

Smells. Like homeless people. Manager and bartenders are rude. Would like a call from corporate which I know I won't get. The only good thing was the steak was good: read more

My son and I went in for lunch yesterday. He wanted to try out a steak. He really liked the steak I cooked a few days ago. We like pink in our steak so medium well for us. Ariana our server was great. She kept our drinks filled and checked in on us a couple of times. My son liked their bread and caesar salad. He ordered a ribeye medium well with roasted Brussel sprouts. I ordered the NY strip with steamed broccoli and loaded baked potato. My steak was cooked perfectly, loved it, my son liked my steak better than his. His steak was well done no pink and it was not as good. It was not bad but it wasn't juicy. I think he shouldn't have order the mushrooms on top. He loves mushrooms but didn't quite like these. He ate half of mine and took his to go. We will come back and he will order the NY strip. read more

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The food was spectacular and delicious, and it came out fast. Our waiter was very friendly and kind to us. The ambiance of the place was really nice. It was quiet and calm which is what we liked so I do recommend going there especially if you want a quiet place to go to with your family or your partner. read more

I'm sorry Longhorn, we had a ribeye at Dillon Montana's The Den. It's my recent standard for Steakhouse. But, Longhorn, with it's 325 locations, marching decor, cowboy and cowgirl ambiance is just fine. The Ralph Lauren of Steak factories. The family dines here often. Phoenix Cane and Walker Society Friday Luncheons, Birthdays, Anniversaries, Let's Eat there for Lunch Day and other occasions. We know service will be great, that managers are on top of the locale, the food dependable and delicious from the iced tea, bread appetizer, soup or salad to the steak, pork, and chicken served up hot. It is cool, medium-lit, not too loud, relaxing, comfortable place for singles, couples or groups. read more

LongHorn Steakhouse - LHSH - Steakhouses Near Me - Phoenix, Arizona

Came here for a nice steak dinner with my boyfriend after a long day and it was anything but our server touched base with us said she'll be with us in a second took an easy ten minutes to come back around and when she did she didn't even bother to have waters in hand but she did bring a lousy attitude. And after this point she rushed us during our entire dinner the drinks took a bit to get over to us given it was a slow Monday night pretty sure she just forgot them in the well tried to take my boyfriend plate while he was still eating if she had taken two seconds to observe she would have seen he was still trying to eat the rest of his sides asks us if we care for dessert at which point we order one more round of drinks she promptly drops the check before our second drink even hits the table & when it does she clears our plates and waits maybe about 5 minutes before asking if we were going to pay ? I'm a bartender and my boyfriend is a server it was giving she got cut and wanted to get out asap at that point if you need to leave so bad u should transfer the table we were there not even an hour (8pm-9pm)and left an hour before close I left her enough to cover her tip out but unlike you girl I actually WORK for MY tips so it was not worth leaving u anything but that (she was some blonde waitress we sat at table 64 and paid with cash) (On another note someone buy the back of house a round of beers because our food was awesome) read more

I rarely dine out and usually pick up. Despite the online ordering giving me a ready to pick up time, the restaurant hasn't been on time the last three times I've been there. I checked-in from my car and waited eight minutes tonight, which was ten minutes past the pick up time. Finally gave up and went inside. I was greeted immediately and the server went and found my order right away. But it wasn't bagged, she had to do that. I have to wonder what the point of a scheduled time is; and why bother checking in from my phone/car if no one is paying attention. read more

Great service & Staff. Jerry, mgr,Cedrick,Francisco,Juliana,Rihana,Lori, everyone is great. Love the mushrooms,Shrimp,steak salad. Filet,steaks. read more

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I took my beautiful granddaughter out to dinner and of course my awesome son and favorite daughter in law came along too The service at Longhorn was so good, I asked amazing server pro Kimberly to join for the picture! Manager Francisco and (I'm giving a new title to) Bella the Concierge! Great Longhorn location! read more

LongHorn Steakhouse - Our dinner - Steakhouses Near Me - Phoenix, Arizona

My husband and visited at 5:00pm on a Friday night. We were greeted promptly and seated with no wait. I ordered Flo's 9 oz filet mignon, house salad and baked potato and my husband got the 12oz ribye with sauteed mushrooms, caesar salad and baked potato. The food was great and portions just right. My filet mignon was cooked medium, pink in the middle just like I like it and was so tender, I kid you not, it melted in my mouth. Hubby's ribeye had a little bit of gristle along the outside fat but was cooked perfectly to order. I have always preferred Longhorn Steakhouse over Outback or Texas Roadhouse and this time was no exception, we will return! read more

All the steaks came out wrong -- some undercooked, some overcooked, none of them what we actually ordered. To make it worse, a few plates had the wrong sides, and the potatoes were straight up raw. Like... not even close to done. Service was mid at best. Not terrible, not good, just completely checked out. The real kicker though: it was my sister's birthday. We asked ahead of time if they could put her ice cream cake in the freezer. They said yes. When they brought it out, it was melted and smashed. Birthday ruined over something that should've been the easiest part of the night. Between the food being wrong, the poor execution, and zero care for a birthday celebration, this place was a huge letdown. Won't be coming back. read more

Beware if Jeff Casper is working. He is unprofessional, and overly aggressive when it comes to criticism. Worse thing is, he is supposedly the manager. He claims to be a grown adult, but acts and curses very childish. read more

LongHorn Steakhouse - Steakhouses Near Me - Phoenix, Arizona

I actually dined here a couple weeks ago, and silly me didn't post a review. So, here it is. First impression: thank goodness there's no sports tvs all over the restaurant! Second look: Lunchtime was pleasantly quiet, the tables and booths were reminiscent of a saloon, with lots of wood and a sort of 'genteman club' vibe going on. It was a real nice change being able to chat amongst ourselves with saying "What?! Can't hear you" every time, so really enjoyed our dining experience. Our server was friendly and helpful, so that was great! I just had to have a steak because ...a steakhouse, but needed mine re-fired because I had asked for it rare-medium and it was cooked too medium and overcooked; but it was delicious after this little hiccup and none was leftover, not even a shred of asparagus :)) K. had a big veggie salad for his lunch and D. had the salmon with broccoli and maybe another side, likely mashed potatoes; both were very satisfied with their food. The women's restroom was clean and tidy; there are tables and chairs besides booths, so wheelchairs will be fine, and I believe you can eat at the bar too, although didn't sit there. I would definitely eat here again when on that side of town! read more

LongHorn Steakhouse - Dining room, tables and booths - Steakhouses Near Me - Phoenix, Arizona

Hannah combination Rock Ribs and barbecue chicken which was really very well cooked. The meat on the ribs came right off the bone and was really easy to chew with no problem with the chicken either. Nice juicy breast with barbecue sauce. Baked potato was well cooked and a nice touch of cinnamon and butter with it for some nice added flavor. The bread was your average restaurant bread nothing special. There's a good place to go cuz the service is really good and the people are very nice and the atmosphere is relaxed. I like Texas all the same but it's really noisy compared to this place. Their lunch specials are also a really good bargain read more

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We had excellent food and service this past weekend at Longhorn Steakhouse. Our server's name was Emma, and she was attentive, yet very mindful of our time talking and was patient with me and my specific requests, which was delightful. We went for family dinner after church and it was not too busy, Emma gave us the appropriate amount of attention and provided us a great experience too. The food was delicious. I had to order special without oil and it all was still so very tasty. My dear son and beloved love had the dessert without me but they raved about how ooey gooey delicious it was with the vanilla ice cream melting on top. The feel of the restaurant was busy but not where they weren't able to tend to our table. We saw a manager walking by, folks were in a good mood. We were greeted and departed to in a very welcoming tone so it was nice. Ambiance passed the positive vibes check. Very happy with my crispy Brussel sprouts, boy were they DELICIOUS. I'm always happy when I ask for a medium rare steak and it actually comes out that way. Thank you so much to Emma for giving us such a wonderful experience with delicious food. read more

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I usually get pretty good service here, but we went for dinner tonight and the server completely ruined our experience. Took over 20 minutes just for him to greet us and ask for drinks. Takes another solid 20 minutes after for him to get our order. He walks by us multiple times staring us down, and even stops but just starts walking again, after about 25 minutes after we ordered he comes by frantically saying there was an issue with the system and he needs us to repeat our order (but that it's totally already being made) and brings a cup full of soda and pours it in our old watered down cups. Tables that got there after I ordered were getting there food before us, finally 45 MINUTES pass before he brings out our order COMPLETELY WRONG. The steak is immediately upon seeing it over cooked, doesn't have the parm crust I paid for, and my sides are completely random. When I bring it up to him he doesn't even acknowledge the mistake, just blames the kitchen and swipes the steak away before I can say anything else. I waited a total of 2 HOURS (not counting any wait time, there wasn't any!) just to not end up eating here. The food isn't the problem. The service was. I left as quickly as I could so I didn't get the servers name, but he was a taller black gentleman with grey in his beard. read more

We've been longtime loyal customers of LongHorn Steakhouse and have always enjoyed our meals but most especially the customer service and atmosphere. We came to this particular LH for dinner this evening, each of us ordering the 9 0z filet. The restaurant was super busy but not overwhelmingly noisy. Kimberly was a fabulous waitress, very pleasant. Unfortunately our steaks weren't prepared properly. Between Kimberly and the 2 managers everything was taken care of promptly, well beyond what we expected. Thank you for your kind hospitality and we will continue to be loyal LH customers! read more

I really want to acknowledge a server we've never had before. We normally have a few special ones but two days ago we had a server named Brandon. He was totally exceptional. He took care of us before we even knew what we were doing. He was so far ahead of us that we didn't have to ask for anything he just realized what we needed and brought it before we asked. It was absolutely our best server yet we will ask for him again. Food was also wonderful! (Cactus at Tatum) read more

I have great experience with Longhorn, specially with the food and service for over 8 years. But yesterday my husband and I tried to eat there and we were ignored since the beginning. The server was walking here and there and never said "hi" or "just a moment". Even my husband was in front of him and he was about to tell him we were waiting a table for two, but the server walked away and ignored him again. But he attended other people in the meantime. I don't know if it's racism because my husband is black, but definitely we wont come back to that location and it's unfortunate because we loved to eat there. read more

To start, this has nothing to do with food. Walked in about 7pm on a Thursday. Hostess said about 15 minutes. Took our number and said we'd be texted when an available table was open, No problem. Went to the bar and to order a couple of beers for my girlfriend and I after 5 minutes when there was no bartender in sight. Finally one showed up and took our order. My girlfriend noticed people being seated after 20 minutes of a wait. Asked the hostess and she didn't have us even in to be seated. Finally seated after 25 minutes. After looking at the menu for another 10 minutes no one came up to us to even acknowledge us much less take our order. instead of even talking to a manager, we finish our drinks got up and left. Instead of ruining our evening, We went to the PV location and totally saved our evening. They were everything positive the Metrocenter location was not. read more

LongHorn Steakhouse 10047 N Metro Pkwy E, Phoenix, AZ 85051 LongHorn Steakhouse in Phoenix, AZ Today's visit left me a bit disappointed as the steaks were overly salty and tough. It seems like the kitchen may have been having an off day. On the bright side, the service was excellent! Our server was attentive and provided great service throughout our meal. Overall, while the kitchen may not have been at its best today, the service at LongHorn Steakhouse was top-notch. read more

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Our steaks were delicious and didn't take long at all. They were all very polite. No complaints whatsoever.

Food on point. Service impeccable and knowledgeable (Thank you Bonnie!). Management was directing the operations like a fine tuned machine with humor and kindness added for effect! Always a pleasure to dine here. The quality of the steaks are several notches above a certain neighbor. read more

LongHorn Steakhouse - Steakhouses Near Me - Phoenix, Arizona

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Eh it's really good food but it always seems like the staff could care less this last visit has pretty much left us alone the entire time took over 30 minutes to bring me one drink and I had asked for lemon when I ordered the drink which of course she forgot and then took about another 15 minutes to bring just some lemons like I get you're busy but in the past two hours we have been here you've seen our table three times and haven't even been that courteous come on I work in the service world as well and if I was ever caught with this attitude I'd be having to find a new job I hate saying this but management shame on you for not exciting your employees and making them want to work here read more

Hands down best waitress you have is Hannah. We always have the best service with her. The only complaint I have is the empty seating and along time to be seated! read more

This restriction is definitely the typical chain, I'm more of a foodie so I tend to avoid chains, but they didn't do a bad job. Overall prices were good, service was great and I would recommend if you like the typical chains. read more

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Sorry, Longhorn, we had the ribeye steak at The Den in Dillon Montana. That's my standard for steak these days. But Longhorn, with 325 stores, has a nice marching decor, cowboy and cowgirl vibe. The Ralph Lauren of steak factories. The family eats here regularly. The Phoenix Cane and Walkers Association eats here for Friday luncheons, birthdays, anniversaries, lunch days and other occasions. We know the service will be great, the management knows the area well, the food is reliable and delicious, from iced tea, bread appetizers, soup or salad to hot steaks, pulled pork and chicken. It's cool, light, not too loud, relaxing, and a comfortable place for singles, couples or groups. read more

Ok so.... we've eaten at longhorn before and stopped in for a late lunch. I'll say the service was excellent, our server was lovely. That said, wow. Ok so the spinach dip was really tasty. The bread was ok. My husband got the pork chops. And the lobster shrimp soup. The soup had little flavor. The chips were ok. If I literally can't eat a lobster tail that's just sad. I can always eat a lobster tail. The first one was covered in a pepper sauce of some sort that I couldn't eat. The second one, overcooked and tasteless. Told our server to let them know they need to buy better tails. I will say they make a nice stuffed baked potato. Anyway, disappointing to say the least. I feel bad for the servers. Tipper her well and figured we live we learn. Don't order lobster at a steakhouse I guess. read more

What can I say? The steak was outstanding! We ordered the Longhorn 22oz Porterhouse and split it with two sides: mac and cheese (which my son enjoyed) and steamed broccoli for a keto-friendly option. According to my son, the mac and cheese had a deliciously smoky flavor, thanks to the bacon--it was so good, we ordered another to-go for my other son who couldn't join us. The steak was cooked perfectly to a medium-rare, just as I like it, and was seasoned to perfection. On top of that, I tried their wings with blue cheese dressing--crispy, flavorful, and super satisfying! Our server was fantastic, too! I wish I had caught her name (Taylor on the receipt) because she was incredibly friendly and accommodating, making sure everything was just right. Overall, a great dining experience from the food to the service! read more

First timer for this location. Ordered curbside pickup. There were no designated curbside pickup spots. Food was ready 20 minutes after the half hour time it said it'd be ready. Not a big deal, but mentioning because it set the tone. Chicken strips looked like they were cut in half of their original good size, but, they were good. Fries were too seasoned, salty. The extra bread we ordered looked like it was taken from a table that had asked for more bread but by the time they got it they decided to leave (I say this because someone had already attempted to cut a small slice but stopped-see photo). I will say the original bread that came with the meal was good, prepared, fresh. So I got that going for me...which is nice. There was no honey mustard to go with the strips, which anytime I've ordered the chicken strips whether to go or in the restaurant always came with it. Again, this was my first time at this location so maybe they just do things a little different. Didn't seem like the A+ experience I was expecting. It was more of a C+. A lot of places have lowered their portion size so I get that but it was disappointing, the extent to which they're slimmed down, almost like chicken strip fries. But missing the honey mustard, the second bread loaf raised eyebrows, the fries being too seasoned, it could have been better. I will see how my next experience goes. read more

LongHorn Steakhouse - Steakhouses Near Me - Phoenix, Arizona

Horrible experience for my nephew's 17th birthday dinner. It started off rocky and went downhill from there....We had 13 people and asked to be seated because the last two people were running late.... Of course they wouldn't oblige until after we clogged the entrance for 15 minutes. Then when we finally were seated we waited about ten minutes to place a drink order.... That was a disaster. They split the table in half between two servers so I figured it'd go quick...wrong answer. My half of the table got our drinks fairly quickly, five minutes or so but the other dude if the table waited over twenty minutes for their beers! I finally spoke up and was told they were waiting in the bartender.... The bar had three customers in there! They finally came and took our order and after an insanely long wait 5 of the 13 orders showed up...1( minutes after that 5 more showed up... my steak had been in the window so long that the ball of steak butter had completely melted and the steak was a medium plus instead of the rare plus I ordered...not to mention it had a three inch gash in the middle of the strip side where the cut it to check the temperature! What kinda steak house cuts into a steak to check doneness?! I said screw it and ate the the $36 overcooked Longhorn steak.... After I finished eating, my brother and his 9 year old finally got their food...next to him I saw a steak come out for a second time to my nephews step dad. It was burnt black... apparently that filet had been sent back because it was ordered medium and came out still purple and cold in the center...so they took it back and burnt it and sent it back out. I was still biting my tongue because we had brought a cake with us to sing Happy Birthday. I kid you not... after we waited 15 minutes the cake came out and we sang and ate dessert. We then asked for our checks and another 15 minutes passed and suddenly a new waitress arrived with a birthday ice cream arrives and we got to sing again and wait another 15 minutes for our checks before I finally asked to speak to the manager. The GM saw me coming towards the front podium and disappeared into the back. I knew he was the manager because he brought out the warm beers earlier! Anyway after about ten minutes they send the kitchen manager Francisco out. He's sweating from being in the line cooking so I briefly tell him the evenings events and to give me his card so we a talk in the morning when he's not so busy. He thanked me and promised to make it right.... I returned to the table and paid my bill but my brothers card was still waiting to be run so he could pay and we could leave this awful restaurant! I grabbed his bill and card and went looking for a waiter or waitress....well I found Francisco and he went and ran the card and asked if we could talk. He pulled me aside and we sat down and he assured me he'd take care of us bd side of the mix ups. He said he would have corporate send me a gift card equivalent to the $450 plus that we had spent in this disaster of a meal. He asked for my phone number, email, and address and promised he'd call me the following day.... This was two weeks ago and I'm yet to hear a word from anybody at the restaurant. I've left numerous messages and was even told by the hostess that she didn't know any of the other managers names or when Francisco would be working next! Thanks for ruining what should have been a great evening!!! Stay away everybody! The food was so so, there's horrific, and the vibe in the restaurant was a boring ambiance with extreme inexperience and laziness everywhere! read more

Went there for a steak last night about 7 PM. First issue, they ran out of baked potatoes. I ordered the bone-in Rib-eye with the seasoning, prepared medium. The steak arrives with no seasoning, but cooked OK. Good thing they provide large steak knives, a must with a tough steak. The salad and bread were the best items, not good for a steakhouse. Service was fine. read more

Very very slow! 12 min to get a server to the table then 10 minutes to get water. She forgot the bread. Had to ask and she said she just put it in so it is 6 more minutes. When it did come the no cheese request for the salad was ignored. They replaced it then did t put any dressing on it. Had to ask for dressing. It never came. Water refills we are still waiting with the bill on the table. read more

My boyfriend and I went for our anniversary and they were so kind and sweet our waitress asked us what we came out for and they made sure to make it a special night a little pricey but the food was great read more

LongHorn Steakhouse - Steakhouses Near Me - Phoenix, Arizona