Went there with a party of 6 ( half who were handicapped) and wanted to avoid a long wait. I called and talked to Vee, who told me the best way to go about it. Therown waited on us and was very attentive, courteous and patient. He was always right there when we needed something. Food was cooked perfectly and to everyone's order. Our family has been coming here for a long time and have always had a great time. Once again you and your staff didn't disappoint! read more

My son and I come here every few months or so. Today we had the best food and service. Colin was our waiter and he was so good. He was personable, friendly and extremely professional. Today we celebrated my birthday (57th) but when my surprise came out it said happy 21st birthday. What a wonderful way to feel young again! I can't tell you how great the steak was oh my gosh it was so juicy, so tender and still flavorful. I highly recommend this restaurant. And ask for Collin for your waiter. He won't let you downñ read more

Popped in for a lil lunch and as usual Longhorn never disappoints. I ordered steak and mushrooms and a nice margarita which were all served very well. I sat at the bar and had the pleasure of having Marissa M, she was great. I mean very welcoming, she had so much patience with me and didn't seem annoyed the least bit as I can be very indecisive. She made my drink very well and def sold me on the up charge of a long pour and honey I'm not mad about it. My food was so good as usual. I think next time I'm gonna get extra seasoning just to see what that's like (seasoning isn't bad at all but I just am curious as to what MORE would taste like). I came round 11:30am so not TOO busy but def consistent. This the Darden WE LIKE! read more

Great spot to grab a good meal. For the price range LongHorn is right on point. I sat at the bar and was well taken care of. My steak was cooked perfect and I had a Caesar salad. The atmosphere is what you would expect from a chain steakhouse and it was just fine. Go grab a great steak, enjoy!!! read more

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Updated review September 2026: Unfortunately I'm going to have to go from 5 stars to 3 in the service category. The last few visits have required much patience on our part, waiting to have our orders taken, waiting a long time for our appetizers, and not getting our drink refills in a reasonable amount of time. Something has changed here, and it makes me sad to say so, because we are here at least once a month. It's been our go-to place for nearly 5 years. Service is just slow and sparse. The food is still great, once we get it. I'm sure we'll keep coming, but only if we have extra time to spare, and a lot of extra patience. Also the bathroom area smells like sulfur. I've noticed it before so I think it's an ongoing problem. read more

Food was delicious!! Our server Nicole was excellent, everything she did was outstanding. Highly recommend!!

Service was horrible and just for a pick up order too , packaging was awful . The manager was unapologetic. No handicapped access or help at the doors . I had to move chairs and high chairs out of the way myself to use the restrooms while staff watched. read more

LongHorn Steakhouse - Condiment cups touching my food , I found that b very unsanitary. - Steakhouses Near Me - Phoenix, Arizona

Met a friend for Her birthday dinner at Longhorn this evening. Been here multiple times before and loved it just as much as every time. Walked in and was greeted by the hostess and seated immediately. The restaurant was decorated nicely and wasn't super busy because it was a week day. We ordered a couple of drinks followed by our meals. I ordered the Outlaw Ribeye w/Loaded Baled Potato and side salad. The food was very good. The dining experience was equally as good. I will be back in the future read more

LongHorn Steakhouse - Outlaw Ribeye w/loaded Baked Potato - Steakhouses Near Me - Phoenix, Arizona

Went here for my dad's birthday and our server was Riley. She was super sweet and friendly. Thanks for making my dad's birthday a great one. This was the first time for all of us. The food came out quickly and everything tasted great except the mac and cheese. The mac and cheese is a little dry. Also love how they did something for birthdays! My dad got a sundae. The cool thing is that they give discounts for veterans but odd that the manager questioned my dad and my boyfriend which country they fought for. That's kind of a little racists since we are all Asian. We have American IDs and we were all born in the United States. He had our waitress ask instead of just asking what branch they served. read more

LongHorn Steakhouse - Cheeseburger - Steakhouses Near Me - Phoenix, Arizona

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It was a busy Saturday we were a group of 9 so we knew it would take a while to get seated but they were able to get us a table within 20 min so it was not bad at all! The service was okay! Our waters and drinks took a while to get to us. The steak needed A1 sauce but I truly enjoyed the strawberry salad! The boys also enjoyed that they had the game playing on the tv lol oh and the shrimp appetizers read more

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We had a terrible experience at this location. The service was poor from start to finish, and the staff was unfriendly, rude, and uncooperative. This was supposed to be a special celebration for my dad and brother's birthdays, and a meaningful celebration of life for my father, who is recovering from a mini-stroke. The servers lacked any sense of empathy or hospitality. It's a shame, but we won't be back to the Metro-Center location. read more

My fav chain joint. Dionna knows everyone's order, we show up and so does our drinks and food - she is amazing. Steaks are always cooked perfect, sides are always amazing and we get the stuffed mushrooms add every single time... I might get two orders this Friday. Lots of cowboy decorations all over the place including a comprehensive buckle display. read more

LongHorn Steakhouse - Steakhouses Near Me - Phoenix, Arizona

Admit it, so many of us drive by LongHorn Steakhouses, Texas Roadhouse's, Outback's, Sizzlers, and so many others, always to quickly dismiss them for some of the fancier and more expensive steak restaurants. However, this LongHorn made me rethink that. The restaurant was busy; the energy level was controlled and not to loud and the service was exceptional. It is conveniently located near hotels and right off the highway, and the food is very consistent, the portions generous, the steak comes with a potato (anyway you want it) and a salad, and there is always some kind of drink special. We all left being impressed, full and wonderfully surprised. read more

Took my family of 15 people tonight 8/23/26 to celebrate two birthdays. I had called the day before to try to set up a reservation. The person who answered dismissed us and said they don't do reservations. We show up at 4 PM and tell them we have a party of 15. We then proceed to wait an hour and watch them scramble to combine 2 rectangular tables together with one round table at the end. The seating set up was not good. Two servers fumbled around taking our orders. A portion of my party order adult beverages and waited 25 minutes for the bar to make them, apparently the servers forgot. 25 minutes did go by without a single check-in from any server. The chaos continued when the orders came out. There was no organization whatsoever. The servers brought multiple plates out with the wrong orders, shouting out orders across the room. They had no idea what steaks were cooked at what temperature. It was a complete crap show. We were brought refills by two different servers and they doubled up on everything so our tables ended up getting overcrowded with double fountain drinks because they had already poured them and didn't take them back or clear our plates while we were still dining. I've never been to a restaurant that didn't take a call for more than 10 people seriously or at least set something up for a pleasant experience. If you have a large party avoid this place at all costs. I will never dine with Longhorn steakhouse again. Texas roadhouse is better and it's right across the parking lot. read more

If only zero stars were an option. We have been coming to this location for years and the last few times we have had terrible services. Tonight we received uncooked chicken that took 20 plus more minutes to come out 'well done' per our server. We also order a beer and never received. Got the bill and was over charged. Will not be returning to this Longhorn location. read more

I definitely recommend this restaurant, as it is family friendly. The restaurant is ver comfortable and clean, as well the service is excellent! Our server was Hannah, she treated us kindly, and helped with our questions, orders and more. The lunch menu was very affordable for home made quality food! We had excellent food, and excellent service! The manager stoped by to check on all the customers, including us. The setting is moody, with country music playing. Very calming, yet professional. Definitely recommend, for really any occasion! read more

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My son and I went in for lunch yesterday. He wanted to try out a steak. He really liked the steak I cooked a few days ago. We like pink in our steak so medium well for us. Ariana our server was great. She kept our drinks filled and checked in on us a couple of times. My son liked their bread and caesar salad. He ordered a ribeye medium well with roasted Brussel sprouts. I ordered the NY strip with steamed broccoli and loaded baked potato. My steak was cooked perfectly, loved it, my son liked my steak better than his. His steak was well done no pink and it was not as good. It was not bad but it wasn't juicy. I think he shouldn't have order the mushrooms on top. He loves mushrooms but didn't quite like these. He ate half of mine and took his to go. We will come back and he will order the NY strip. read more

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I'm sorry Longhorn, we had a ribeye at Dillon Montana's The Den. It's my recent standard for Steakhouse. But, Longhorn, with it's 325 locations, marching decor, cowboy and cowgirl ambiance is just fine. The Ralph Lauren of Steak factories. The family dines here often. Phoenix Cane and Walker Society Friday Luncheons, Birthdays, Anniversaries, Let's Eat there for Lunch Day and other occasions. We know service will be great, that managers are on top of the locale, the food dependable and delicious from the iced tea, bread appetizer, soup or salad to the steak, pork, and chicken served up hot. It is cool, medium-lit, not too loud, relaxing, comfortable place for singles, couples or groups. read more

LongHorn Steakhouse - LHSH - Steakhouses Near Me - Phoenix, Arizona

Great service & Staff. Jerry, mgr,Cedrick,Francisco,Juliana,Rihana,Lori, everyone is great. Love the mushrooms,Shrimp,steak salad. Filet,steaks. read more

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I actually dined here a couple weeks ago, and silly me didn't post a review. So, here it is. First impression: thank goodness there's no sports tvs all over the restaurant! Second look: Lunchtime was pleasantly quiet, the tables and booths were reminiscent of a saloon, with lots of wood and a sort of 'genteman club' vibe going on. It was a real nice change being able to chat amongst ourselves with saying "What?! Can't hear you" every time, so really enjoyed our dining experience. Our server was friendly and helpful, so that was great! I just had to have a steak because ...a steakhouse, but needed mine re-fired because I had asked for it rare-medium and it was cooked too medium and overcooked; but it was delicious after this little hiccup and none was leftover, not even a shred of asparagus :)) K. had a big veggie salad for his lunch and D. had the salmon with broccoli and maybe another side, likely mashed potatoes; both were very satisfied with their food. The women's restroom was clean and tidy; there are tables and chairs besides booths, so wheelchairs will be fine, and I believe you can eat at the bar too, although didn't sit there. I would definitely eat here again when on that side of town! read more

LongHorn Steakhouse - Dining room, tables and booths - Steakhouses Near Me - Phoenix, Arizona

We had excellent food and service this past weekend at Longhorn Steakhouse. Our server's name was Emma, and she was attentive, yet very mindful of our time talking and was patient with me and my specific requests, which was delightful. We went for family dinner after church and it was not too busy, Emma gave us the appropriate amount of attention and provided us a great experience too. The food was delicious. I had to order special without oil and it all was still so very tasty. My dear son and beloved love had the dessert without me but they raved about how ooey gooey delicious it was with the vanilla ice cream melting on top. The feel of the restaurant was busy but not where they weren't able to tend to our table. We saw a manager walking by, folks were in a good mood. We were greeted and departed to in a very welcoming tone so it was nice. Ambiance passed the positive vibes check. Very happy with my crispy Brussel sprouts, boy were they DELICIOUS. I'm always happy when I ask for a medium rare steak and it actually comes out that way. Thank you so much to Emma for giving us such a wonderful experience with delicious food. read more

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Smells. Like homeless people. Manager and bartenders are rude. Would like a call from corporate which I know I won't get. The only good thing was the steak was good: read more

Extremely slow, extremely slow!!!!!! food was room temperature not hot. Seated at 6 PM and didn't get our food till 730. I had to ask the waitress for it. She said they were slow in the kitchen then the food wasn't even warm. They offered two sides with the meal that failed to tell you that they're gonna charge you 3.99 for each side and there was no mention of it on the menu. read more

All the steaks came out wrong -- some undercooked, some overcooked, none of them what we actually ordered. To make it worse, a few plates had the wrong sides, and the potatoes were straight up raw. Like... not even close to done. Service was mid at best. Not terrible, not good, just completely checked out. The real kicker though: it was my sister's birthday. We asked ahead of time if they could put her ice cream cake in the freezer. They said yes. When they brought it out, it was melted and smashed. Birthday ruined over something that should've been the easiest part of the night. Between the food being wrong, the poor execution, and zero care for a birthday celebration, this place was a huge letdown. Won't be coming back. read more

I took my beautiful granddaughter out to dinner and of course my awesome son and favorite daughter in law came along too The service at Longhorn was so good, I asked amazing server pro Kimberly to join for the picture! Manager Francisco and (I'm giving a new title to) Bella the Concierge! Great Longhorn location! read more

LongHorn Steakhouse - Our dinner - Steakhouses Near Me - Phoenix, Arizona

We've been longtime loyal customers of LongHorn Steakhouse and have always enjoyed our meals but most especially the customer service and atmosphere. We came to this particular LH for dinner this evening, each of us ordering the 9 0z filet. The restaurant was super busy but not overwhelmingly noisy. Kimberly was a fabulous waitress, very pleasant. Unfortunately our steaks weren't prepared properly. Between Kimberly and the 2 managers everything was taken care of promptly, well beyond what we expected. Thank you for your kind hospitality and we will continue to be loyal LH customers! read more

I had lunch here today and had the best experience with V. She sat us but felt like she went above and beyond in her customer service. Thankful for friendly service!! read more

LongHorn Steakhouse 10047 N Metro Pkwy E, Phoenix, AZ 85051 LongHorn Steakhouse in Phoenix, AZ Today's visit left me a bit disappointed as the steaks were overly salty and tough. It seems like the kitchen may have been having an off day. On the bright side, the service was excellent! Our server was attentive and provided great service throughout our meal. Overall, while the kitchen may not have been at its best today, the service at LongHorn Steakhouse was top-notch. read more

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Came here for a nice steak dinner with my boyfriend after a long day and it was anything but our server touched base with us said she'll be with us in a second took an easy ten minutes to come back around and when she did she didn't even bother to have waters in hand but she did bring a lousy attitude. And after this point she rushed us during our entire dinner the drinks took a bit to get over to us given it was a slow Monday night pretty sure she just forgot them in the well tried to take my boyfriend plate while he was still eating if she had taken two seconds to observe she would have seen he was still trying to eat the rest of his sides asks us if we care for dessert at which point we order one more round of drinks she promptly drops the check before our second drink even hits the table & when it does she clears our plates and waits maybe about 5 minutes before asking if we were going to pay ? I'm a bartender and my boyfriend is a server it was giving she got cut and wanted to get out asap at that point if you need to leave so bad u should transfer the table we were there not even an hour (8pm-9pm)and left an hour before close I left her enough to cover her tip out but unlike you girl I actually WORK for MY tips so it was not worth leaving u anything but that (she was some blonde waitress we sat at table 64 and paid with cash) (On another note someone buy the back of house a round of beers because our food was awesome) read more

The food was spectacular and delicious, and it came out fast. Our waiter was very friendly and kind to us. The ambiance of the place was really nice. It was quiet and calm which is what we liked so I do recommend going there especially if you want a quiet place to go to with your family or your partner. read more

This restriction is definitely the typical chain, I'm more of a foodie so I tend to avoid chains, but they didn't do a bad job. Overall prices were good, service was great and I would recommend if you like the typical chains. read more

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I have great experience with Longhorn, specially with the food and service for over 8 years. But yesterday my husband and I tried to eat there and we were ignored since the beginning. The server was walking here and there and never said "hi" or "just a moment". Even my husband was in front of him and he was about to tell him we were waiting a table for two, but the server walked away and ignored him again. But he attended other people in the meantime. I don't know if it's racism because my husband is black, but definitely we wont come back to that location and it's unfortunate because we loved to eat there. read more

My husband and visited at 5:00pm on a Friday night. We were greeted promptly and seated with no wait. I ordered Flo's 9 oz filet mignon, house salad and baked potato and my husband got the 12oz ribye with sauteed mushrooms, caesar salad and baked potato. The food was great and portions just right. My filet mignon was cooked medium, pink in the middle just like I like it and was so tender, I kid you not, it melted in my mouth. Hubby's ribeye had a little bit of gristle along the outside fat but was cooked perfectly to order. I have always preferred Longhorn Steakhouse over Outback or Texas Roadhouse and this time was no exception, we will return! read more

Food on point. Service impeccable and knowledgeable (Thank you Bonnie!). Management was directing the operations like a fine tuned machine with humor and kindness added for effect! Always a pleasure to dine here. The quality of the steaks are several notches above a certain neighbor. read more

LongHorn Steakhouse - Steakhouses Near Me - Phoenix, Arizona

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I rarely dine out and usually pick up. Despite the online ordering giving me a ready to pick up time, the restaurant hasn't been on time the last three times I've been there. I checked-in from my car and waited eight minutes tonight, which was ten minutes past the pick up time. Finally gave up and went inside. I was greeted immediately and the server went and found my order right away. But it wasn't bagged, she had to do that. I have to wonder what the point of a scheduled time is; and why bother checking in from my phone/car if no one is paying attention. read more

First timer for this location. Ordered curbside pickup. There were no designated curbside pickup spots. Food was ready 20 minutes after the half hour time it said it'd be ready. Not a big deal, but mentioning because it set the tone. Chicken strips looked like they were cut in half of their original good size, but, they were good. Fries were too seasoned, salty. The extra bread we ordered looked like it was taken from a table that had asked for more bread but by the time they got it they decided to leave (I say this because someone had already attempted to cut a small slice but stopped-see photo). I will say the original bread that came with the meal was good, prepared, fresh. So I got that going for me...which is nice. There was no honey mustard to go with the strips, which anytime I've ordered the chicken strips whether to go or in the restaurant always came with it. Again, this was my first time at this location so maybe they just do things a little different. Didn't seem like the A+ experience I was expecting. It was more of a C+. A lot of places have lowered their portion size so I get that but it was disappointing, the extent to which they're slimmed down, almost like chicken strip fries. But missing the honey mustard, the second bread loaf raised eyebrows, the fries being too seasoned, it could have been better. I will see how my next experience goes. read more

LongHorn Steakhouse - Steakhouses Near Me - Phoenix, Arizona

Hannah combination Rock Ribs and barbecue chicken which was really very well cooked. The meat on the ribs came right off the bone and was really easy to chew with no problem with the chicken either. Nice juicy breast with barbecue sauce. Baked potato was well cooked and a nice touch of cinnamon and butter with it for some nice added flavor. The bread was your average restaurant bread nothing special. There's a good place to go cuz the service is really good and the people are very nice and the atmosphere is relaxed. I like Texas all the same but it's really noisy compared to this place. Their lunch specials are also a really good bargain read more

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Their phone and takeout services are slightly lackadaisical. I ordered a 9oz Flo's Filet with a side of broccoli and mixed green salads. What's nice is that this comes with a complimentary honey wheat bread. It cost $33.44. The salad was alright and the broccoli was delicious. The steak itself was a little too salty for my liking. Overall, an above average experience. read more

LongHorn Steakhouse - Steakhouses Near Me - Phoenix, Arizona

Sorry, Longhorn, we had the ribeye steak at The Den in Dillon Montana. That's my standard for steak these days. But Longhorn, with 325 stores, has a nice marching decor, cowboy and cowgirl vibe. The Ralph Lauren of steak factories. The family eats here regularly. The Phoenix Cane and Walkers Association eats here for Friday luncheons, birthdays, anniversaries, lunch days and other occasions. We know the service will be great, the management knows the area well, the food is reliable and delicious, from iced tea, bread appetizers, soup or salad to hot steaks, pulled pork and chicken. It's cool, light, not too loud, relaxing, and a comfortable place for singles, couples or groups. read more

Hands down best waitress you have is Hannah. We always have the best service with her. The only complaint I have is the empty seating and along time to be seated! read more