Fresh, on time & great customer service! I will def be back. It is a little dark inside but it was nice and cool.

The pulled pork sandwiches were good. The French fries and potato salad tasted good. However, I don't think I'll return at least to this location. When I arrived, the employees were talking amongst each other. After 10 minutes, I had to call the store (while standing at the register) to get them to come to the front,m. They stated the door bell was not working. I ordered the combos and when I asked for the cups they responded "they are right there" while rolling their eyes. I was not about to just take the cups. When we went to try and find a place to sit down, all but two tables were dirty. There were no customers in the dining room. The tea that is brewed was the worst tea I have ever had. It was as if it was a dirty filter or something. It was nasty! If I decide to have decide to have the food , I will not return to this location for sure! read more

Dickey's Barbecue Pit - Barbeque Near Me - Phoenix, Arizona

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We came in to grab a quick bite to eat. There were several orders in front of us and we patiently waited while Matthew behind the counter diligently worked away trying to get everybody's orders out. Later on we found out that somebody had called out so poor Matthew had to hold the fort by himself. He was super helpful and pleasant and we give him 100/10 STARS for his professionalism and fast service. The ambience was nice and the food was delicious. read more

My favorite place. Yesterday we went and ordered ribs & brisket. My husband & I got sick in the evening read more

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Two teenagers working who can't hardly open their mouth to talk, one has shaggy hair that you can't even see his eyes. Looks like a shaggy sheep dog took over his body. Portions were very small for the price, lady before me had to confirm her order 3 times.. must be a regular who knows that they don't really care about their job or the people who pay their wages. Where is the management here making sure they are doing it right. Meat was stored in a plastic tub so that spells not fresh to me. The pulled pork was very dry and the bun was stale. I ordered the fried okra and they were soooo salty. So sad, I was hoping for a much better experience read more

These kids do not care about what they put in your to-go orders. They switched my entire meal up without telling me. When I called to see if I could come get the correct order, they said they did that because they ran out of items I ordered. I was stuck with a bunch of sides I didn't order. read more

The worst service ever one guy working and a line of people waiting. I waited for 25 minutes for an order.

Disappointed. I found a staple in the Mac and Cheese. It punctured my tongue. The Mac and Cheese was unseasoned and runny Disgusting. read more

Dickey's Barbecue Pit - Found a staple in the Mac and Cheese. It punctured my tongue. - Barbeque Near Me - Phoenix, Arizona

If I could give this place zero stars, I would. Their catering manager proactively reached out to our company for business, and then completely failed to deliver. Our order was scheduled for noon and didn't arrive until 12:50 PM. I spent 45 minutes on the phone with customer service getting nothing but contradictory excuses--my personal favorite being that "the driver is right around the corner," even though the restaurant is only 0.7 miles from our office. When the driver finally arrived, he told a completely different story than the customer service hotline. It was obvious we were being lied to the entire time. To make matters worse, some of our food was missing, and no one at the store would answer the phone. The catering manager refused to take responsibility, and the store manager wasn't any better. I was told I needed to speak with the franchise owner. That was another disaster--he initially promised a 50% refund, then went completely silent. Long story short: beware of ordering catering from this place. We were cheated out of more than $700, and the lack of accountability across the entire chain was unbelievable. read more

I placed an order with a pickup time of 6:45pm. It wasn't ready until 7:04. Also it had 2 barbecue beans instead of 1 bean and 1 cabbage slaw. Slow wrong items and late. read more

Today is New Year's Eve, and unfortunately, I have a terrible cold. All of our New Year's Eve plans canceled . My husband suggested we order food to be delivered- and this is how we found Dickies. My husband ordered us three meat plates with brisket, ribs, and chicken. Sides included Mashed potato, okra and beans. I can't speak on ambiance because we had the food delivered. Everything was delicious read more

Dickey's Barbecue Pit - Happy New Year's to all of my Yelp Friends - Barbeque Near Me - Phoenix, Arizona

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SUPER TASTY PULLED PORK COMBO!!! Fries, Cole Slaw & mac&cheese SUPER delicious!!! The 2 girls working were more than accommodating-"if" I'm still hungry, they'll work with me! Definitely WILL be back!!! Pleeease improve the dessert menu... read more

Dickey's Barbecue Pit - Barbeque Near Me - Phoenix, Arizona

Missing potato salad, one drink and mashed potatoes and gravy! Ribs were fatty as well

I went to the location in north Scottsdale and I was suprised how tender and good it was for the price but I came here and was disappointed. Brisket was basically beef jerky. read more

This is one of those places that you should call ahead of time to ensure they have their items in stock. They didn't have any wings when we were there so they gave one of my cronies tenders as a replacement for it. The rest of us got meat plates. For 5 of us, the total came out to $82.53 which averages out to $16.51 per person. A plate comes with Texas toast, 2 sides of your choice, and a meat of your choice. I got mine with brisket, fried okra, and mac & cheese. The service was quite amiable and on point; it's too bad the food was nowhere near as good as the service. The food itself was of average, forgettable fare. read more

Dickey's Barbecue Pit - Brisket plate with fried okra and mac & cheese - Barbeque Near Me - Phoenix, Arizona

This was absolutely unacceptable and infuriating. I am pregnant, and this place completely failed me. The bread was stale, the brisket was dry and inedible, the mashed potatoes were disgusting and watery, and most of my order was MISSING. The turkey that did arrive was dry, old, and nasty. I was left hungry, angry, and beyond frustrated. This is hands down the worst food experience I've ever had. This place doesn't deserve a single star -- if I could give -5 stars, I would. read more

ordered bowl of chili, they were out, got mac and cheese instead, ordered the 3 ribs, they tasted like they been sitting round all day, all food was lukewarn although i live close to their location, root beer was ok. been a long time customer, no more. read more

Quality of "BBQ" = Godawful!! Order received correctly = Nope Do it again = NOPE!!! Driest, most unflavorful meat ever. Sauce was watery. Hardly any meat in the ribs. Only saving grace was the sides. Mac & Cheese, potato salad & cole slaw were thumbs up!! Used to get food from here often before COVID and was great. Now, read more

Dickey's Barbecue Pit - 3-Meat plates...all wrong!!! - Barbeque Near Me - Phoenix, Arizona

Excellent brisket and ribs. I ordered the two plates special with mac and cheese and the loaded potato casserole. Great flavor and I had the sweet barbecue sauce. I wanted to include photos , but I can't access my camera for yelp right now. read more

The location at Indianschool in Phoenix sucks second time I've come here and no brisket. Will never go to Dickey's again.

Crazy fast! We did takeout and the team there had our food already prepared and hot for us. Very nice people and the food itself was fresh and fairly priced! Highly recommend. (P.S. best pulled pork i've had in forever! amazing flavor) read more

Meat was dry and Mac was watery. Restaurant dirty. Slow service. Buns were dry and sandwiches had little amount of meat.

11/10 service from nate. He was so sweet and always checking if we needed anything. such good energy! The food was sooooooo good

I will never waste my time with this restaurant. I am not a first timer. I use their APP. Knowing how their service sucks I give them extra time. I even sat for an extra half hour (app said order was ready) in the restaurant after my arrival and they never started my order. They considered my order a big order...a 2 meat platter, a loaded baked potato and a 4 sandwich family combo. An hour after placing my order on the APP and 45 minutes AFTER THE PICKUP TIME...they still hadn't even looked at my order. I never trusted this place so pay by PayPal for my protection...they immediately refunded my money. WORST CUSTOMER SERVICE EVER. THEY DO NOT AND HAVE NOT CARED ABOUT THEIR CUSTOMERS IN THE 7 YEARS I HAVE TRIED THEM. THEY ONLY GET WORSE‼ read more

Barbecue Brisket done to perfection! The ladies were so nice and let us sample all their meats. We enjoyed every bite, but loved, loved, loved the barbecue brisket. It brought me back to Texas where I got magical brisket. Dickey's have great lunch specials as well. Swing by and enjoy the brisket! read more

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I ordered thru the app for pick up at 4:30 to be picked up at 6. To think they have all this time to make sure everything is right in my order. I called the number in the website several times and it won't work so by the time I went back to the store I was already fuming. It was empty the first time and still empty when I came back. I never had a good experience in this restaurant I should've just stop giving it a chance. Should've asked them to compensate the gas I wasted for this disappointment. read more

While in town 1Nov2021, I made a stop at Dickey's to grab a bite for dinner. For the area I was not expecting much but was pleasantly surprised. The location was clean and was greeted upon walking in. The staff working the front were friendly and willing to chat momentarily while I waited. When I got to my destination I checked out the food and drink. Hearty portion in the Brisket Mac Stack with a side of slaw. The food was tasty. read more

Dickey's Barbecue Pit - "Brisket Mac Stack," Slaw and a "Big Yellow Cup" - Barbeque Near Me - Phoenix, Arizona

Food was order was incomplete and two hours late arriving to a catering. WILL NEVER USE THEM AGAIN!!! It was a $3300 Catered Function NO STARS 0 1 read more

Met up with friends and out of 4 people 0 liked what was ordered. Baked potato tasted like it had been sitting a long time. Wings were greasy. Brisket extremely dry. Nothing special here which explains why we had the whole place to ourselves for an hour. Cashier/cook was very nice so that gets a star read more

Most of our order was cold, we were missing multiple items from our order. This was incredibly disappointing and we won't return because of this read more

Super friendly staff! Had the national brisket day sandwich deal and the brisket was smoky and very tender. So good! Also got their hand cut fries. Now those were amazing! The small was actual a portion big enough to share and they were so hot and crispy and had great flavor! Will be back! read more

Very good. They have a daily deal that normally has the freshest stuff. Plus the COVID restriction of keeping the sauce behind the counter appears to finally be over. read more

Great Food! Awesome service, all workers on shift were nice and helpful! Shout out to Harry for wonderful customer service!

Ordered 2 bbq brisket sandwiches with bbq sauce and pickles, 2 (tiny) pork sliders with sauce, 2 individual cole slaw for $50 delivered in one hour and a half from Door Dash! Could not believe when this pathetic little order of food arrived without even a teaspoon of bbq sauce, pickles etc. It was highway robbery. Don't fall for this like we did. We didn't get $20 worth of food. Shameful! read more

We just ordered from here with Door Dash for our first time. We've never had this food otherwise. Took about an hour for the food to arrive on a Friday around 5:00 PM. We ordered a variety of sides with our St. Louis style (only one kind that we know of) ribs, a Caesar salad, green beans, and Mac and cheese) for about $1.50 each for sides. We were very sad to find that each side is only about a half a cup. We didn't realize that the sides were just for a single person and not for family style sharing. It probably clearly says it on the website, but with my husbands haste to order, he just went to click click click. I guess the sides are for a single person (not to be shared). That all seems OK (and for the price) for the green beans and what not, but for the salad, it's kind of ridiculous. A Caesar salad is in the same size container is the same as the other sides. That, I think is kind of silly. Feel that a Caesar salad should be more than just a half a cup. It shouldn't be called even a Caesar salad if it isn't more than that. Anyway... We got some dressings - Blue cheese and ranch that comes. There is a little but kinda big cup of Cesar for that tiny half cup of lettuce. But you can use it for your wings and such. We like the dressing. We really enjoyed the flavor of everything. It just seems a little confusing with all the small portions and we just weren't sure about everything for our first time. And again, I haven't looked at the website. I'm just kind of going on about the taste and being surprised when it all came. Now that I am getting into tasting the ribs, they're very, very tasty. They are very infused with flavor and seems they have been vacuumed packed previously. I don't know - it seems like they were vacuum packed with their sauces and what not and then warmed up with a sauce to crisp up that outside layer. The glaze on the outside seems to have been done well before hand and also crisped up as an afterthought to some already cooked ribs with infusion. This review is more for the company than for customers. We will most likely order again & enjoy your lovely food. It just seems a little weird with all the confusion of the sides in the portions and all that. read more

Dickey's Barbecue Pit - Barbeque Near Me - Phoenix, Arizona

What a horrible experience. I not only had to ask where to order but even when I received my food my order was wrong :( my friend try talking to the guy that make my order and the manager was so rude to her and gave her an attitude I had to stand up and speak out cus I was not gonna tolerate him talking to a woman like that . I order the burn ends that specifies that last pickles and cheese and my food didn't had both when we asked why he said it was extra how in the world you are expected to know this when is your first time at the place what a horrible experience I never rated a restaurant this low but this whole experience was a joke I'm not only leaving a review here but I'm also leaving one on google and calling corporate get your management change in this location because is going to make you keep loosing business . read more

Dickey's Barbecue Pit - Barbeque Near Me - Phoenix, Arizona

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The food was horrible, I ordered the Prime rib for this Thanksgiving dinner omg I would have rather eaten dog food. It was so over salted I thought my blood pressure was gonna go through the roof after one bit. Needless to say, our Thanksgiving was ruined food wise. read more

Gotta say, I've never had kind service at this Dickeys. We've been around 5 times, and the main reason is the convenience factor. However, I always feel like I am bothering them when I'm there. The food is fine, but I shouldn't have to wait 10 minutes to be acknowledged. I get that there are big orders to handle, but it shouldn't take a manager coming out to actually say something to me. Giving a 3 because it's a fine place to go, it loses 2 stars for the customer service aspect. I'd suggest trying a different location, we will be doing so. read more

We ordered through Uber Eats and while delivery was in an almost timely fashion (ordered at 5:10pm, delivered at 6:20pm and it's 4 miles from us), the first thing that I noticed is that there was no BBQ sauce for the Pulled Pork Sandwich. As I unpacked the sandwich I could tell that the bun was stale and the sandwich was cold. It was when I opened the package of Onion Tanglers that I was shocked! I couldn't believe that anyone would send a bag full of black onion bits to anyone else! Gross! Cold and burned and generally disgusting. I warmed up the meat in the sandwich, but nothing was gonna save that bun. We also had an order of chicken wings that were "extra crispy" and could barely be eaten. We DID get sauce with the wings... We'll not order from here again - why waste money. ****Update - as requested, I sent a photo of our receipt and contact information to the email address provided on 1-26-21 (I wasn't going to bother, but eh...!) Still no response. I wish I could say I was surprised! read more

Dickey's Barbecue Pit - Burned Onion Tanglers and dry sandwich. - Barbeque Near Me - Phoenix, Arizona

We ordered here on DoorDash at 6 pm. At 7:45, our order was canceled. When I called the store, they said the dasher had just left for no reason. I asked if I was able to come pick it up, the guy said of course. I drove 15 minutes to pick up the food. When I got there, they said none of the meats I ordered were available. The guy failed to mention this when I called and said I was on the way. He wasn't even competent enough to provide any reasonable solution. Avoid this place at all costs. Absolutely awful. read more