I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Zach came out promptly and gave us an estimate of what was needed. After a review, we decided to…read morego with Proven and they sent Zach back out the next morning to replace the hot water heater. He and his assistant, Manny, did a great job and we are very happy with their work. Would definitely use this company again.

Great experience. On time, super knowledgable and willing to explain issue. I will definitely…read moreuse them again when the need arises. The initial positive response for me was that they gave me a ballpark estimate of cost, which no other company would do.

Clogged drain. Very nice and professional! Will add them to my favorites. Will have them come…read moreback to do more work.

Excellent, no nonsense and confident service. Several things to note. His price, at $110 is…read moreexcellent. His prices for parts were a bit on the high side, so my bill was slightly higher than anticipated because we needed lots of, yes... parts. However, he came the next morning at 8:00 a.m. Is very professional, and courteous and I felt comfortable with him. He also did an excellent job and left the space clean. I'll pay extra for that. And next time, maybe I won't need parts, ha! Truly--highly recommend.

Honestly the work is good...as it should be from a master plumber…read more The issue I have is the issue I've had with literally every plumber ever. They've got you over a barrel when they come out and start throwing parts. This was an install of a drop in kitchen sink and faucet. He told me his hourly rate was 135 bucks. I was expecting to spend about 400 maybe 500. The final bill was 850. I feel I was overcharged on both the parts and labor. He charged me starting 45 min before he got there but still included a "truck charge." The removal and replace of the sink took 2 hours. To me the "clock" starts on the labor at the agreed upon arrival time. When I'm getting charged 439(!) bucks for parts on top of the sink and faucet itself, that extra charge for labor is quite unwelcome. I mean the sink and faucet itself that were "nice" were like 500 bucks. So almost that again just in parts. ‍ His answer in general as I look at these reviews is that he buys his parts from a plumber supply not Home Depot etc. I would have to research each individual part to see if its price point is "fair". A perusal of solid brass fittings and pvc p traps on the Lowe's site shows the price I paid was about doubled. He acted quite insulted that I wouldn't know just how much better his parts were and implied they were all but unavailable at big box stores. literally doubling what I expected to pay was quite a shock to say the least. It is what it is. If I was able to do it myself, I would've. Live and learn Learn a trade kids lol

My brother recommended Andrew, who had done some work for him nearby, when I needed a plumber asap…read morefor an emergency situation at my house. Andrew is responsive, transparent and fair about what needs to be done and costs (we bought some of the materials ourselves), very professional, and worked with us on a complicated job. He's also hilarious! Highly recommend him and his team.

Plumb Doctors scheduled someone to come to my house two times in the last few weeks. The first…read moretime, they asked me to wait six hours, and then no one showed up. When I called to ask what had happened, they apologized and said they'd reschedule and make sure that I'd be the first person seen that day. They even sent me a reminder a few days in advance. However, no one showed up again. I called to ask what had happened, and no one returned my call. PD was once was a reputable company. Unfortunately, they no longer are as you can see in other negative reviews. I don't know if their ownership changed, or if there's another cause for their poor service. Buyer beware. Don't say that no one warned you.

When I say they're the best, I'm not exaggerating…read more I called them because I had a clogged toilet that we couldn't unclog. Turns out, we had roots in our pipe and needed them to dig under our house and replace the pipes. They used a camera and showed me the roots, then took pictures every step of the way, later showing me my extremely clogged pipe. Johnny and David were professional, responsive, and willing to work around my schedule. But that's not actually the reason I'm leaving this review... While they were here, Plumbing Wizard Johnny Rivera asked me, "Do you have anything else you need help with?" So I told him about my ongoing issue with pipes banging that no one had been able to solve. I'd had five plumbers to my home trying to solve the issue, and no one could figure it out. This one would suggest this, that would would suggest that, but it never got better. Johnny asked me to make it happen, then ran around my house, inside and out to isolate the noise. (No one did that before). It took him to the street where he said that my pressure relief valve was making a horrible noise and should be replaced. I'd had it replaced before, but it hadn't solved the issue. Still, he said they needed to be replaced every 5-8 years if you have hard water (which I do) so I decided to go ahead and do it. While he was out there, he found that I had TWO pressure relief valves, like at some point, someone had put one in and just not looked to see if there was a second one. After that, he adjusted the pressure coming into my house. THE BANGING DISAPPEARED. This was YEARS of stress that he solved for me in one day. A new banging started when my washing machine turned on with hot water, but I knew why. Years ago, I'd had a slab leak, and the plumbers who fixed that rerouted the pipes through my ceiling but didn't fasten them to anything. I called back and Johnny and David came and fixed that too. They had to cut a hole in my ceiling to get to the pipes, but they were very concerned about not making a mess, and they fastened the drywall back into my ceiling for me. Now my house is utterly silent when the water runs and my toilet works great. These guys CARE about their job, which is so refreshing in a world of cynics. If you need excellent plumbing work, these are your guys.

UPDATE: I recently noticed water softener system that Good Clean Plumbing put in had some standing…read morewater and the top didn't fit on right. Good Clean plumbing came out promptly and fixed both problems in an hour, giving me a clear explanation and no charge since it was under warranty. I really appreciate the great service!

Curtis was the technician that helped me, and he was absolutely phenomenal at identifying and…read moreresolving my plumbing issue. Sometimes as a single woman household I can be incredibly leery of contractors taking advantage of me by telling I need repairs that aren't really needed. I felt super comfortable with him and appreciated him explaining everything to me. I would recommend him and Excalibur plumbing 10x over.

In July 2020 we moved from Manchaca to Belterra and I had our second Aquasana Whole House (no salt)…read morewater system installed. They did a great job at a fair price. This Fall it was time to replace the 6 year tanks with 10 year tanks. Thanks to a wonderful representative, Richard arrived the next day. He did an impressive job including taking old tanks and shipping boxes for disposal. As a disabled Marine combat veteran I was blown away by the courtesy, pricing and service. Our water is wonderful. We can tell the way our skin feels from showering, the feeling of our clothes from washing and other small details. We recommend Excalibur for any plumbing needs.

Airco came to the rescue when our 12-yr old HVAC had a line back up with a lot of water damage to a…read morehouse right before our move-in day. It happened at 4:30 on a Friday in July and with all the 100+ temps that week, the three other companies I called in a panic were too busy to come out. A local friend of mine said she'd had two years of good service from Airco, so I tried them next and they got us some help in just a few hours. Ernie the technician was AMAZING, friendly and professional and a relief to work with. Later on during the water damage mitigation process with TX Dry Out & Restoration, we ended up needing to replace the old out-of-code HVAC, and had a great experience with Airco. Brandon was extremely helpful and happy to coordinate with TX Dry Out to get our new unit installed on schedule amid all the restoration work. Both Ernie and Brandon went above and beyond for us during a very stressful time, and I'm so grateful! Thank you, Airco!

This review has been revised to reflect Jeremy from Airco stepping in to fix a problem created by a…read moretechnician (Stuart) no longer with the company. Several years ago, Airco installed a 3-ton variable-speed system in a house that had previously had a 2-ton unit (and a history of trouble keeping cool). After about a year of operation, our tenants reported mold in the ducts, high humidity, and a short-cycling unit. Our investigation found that the installer, Stuart, had never pulled a permit for the work. I want to be candid: it took a negative Yelp review to get Airco's attention. Jeremy reached out, recommended we upsize the ductwork, offered a very fair price, and agreed to close out the permits. I'm slow to trust, so I got second and third opinions from other HVAC companies -- they confirmed the system size was correct for the house, and that the ductwork should have been upsized at the original install. My own Manual J calculations agreed with Jeremy's. Notably, Jeremy was the only installer I could find who was actually willing to run a Manual J. He also followed through on pulling permits and getting the city inspection scheduled. Airco worked to schedule the new duct installation during the one week we'd be in town -- during peak season, no less -- and their crew moved fast and stayed professional, which I appreciated given how brutal a Texas attic is this time of year. A few days in, the system is no longer short-cycling, and indoor humidity has dropped to about 63%. Still a touch higher than ideal, but we think we can chase the rest of it down -- possibly window seals, possibly fan settings or duct leakage. I was impressed enough that I also used Airco for a plumbing call this week.

We are renovating our kitchen because of a water leak. Gilbert fixed the leak and came back when…read morethere was a question about a gas line. He is responsive, upbeat, and awesome at fixing whatever is needed related to plumbing (both the water and gas lines). He's always who we call first.

I've been using Blue Dragon Plumbing for nearly 10 years and couldn't be happier with the excellent…read moreservice I always receive. Owner Gilbert is efficient, highly skilled, and never leaves a mess behind. I just had my toilets replaced and was so impressed with his great and quick work of the job. He also goes above and beyond, is upbeat even when it's 100 degrees outside, and takes time to greet my dog!

Great experience, definitely will use going forward. Thank you! Very professional and knowledgable.read more

I've been using EZ Flow Plumbing for years & they never disappoint! Alfredo & Angel were…read moreprofessional, very kind & unclogged a drain line in my bathroom wall in no time. The sweet lady who scheduled my call was also incredibly kind & professional. Always great customer service from start to finish! Highly recommend!

I was referred to Chris by my massage people (hand and stone). I called him on a Saturday…read moreexplained my situation. His first response was call the company you got it from and see if they would honor the warranty, it'll save you some money. Long story but that didn't work and I had to get a whole new (not Chris' doing) one; he was there first thing Monday ran into an electrical issue he recommended someone else they were out within a few hours. Everybody worked around each other and thing were good. So I thought within the week I was getting a 10 mins hot shower before it turned cold. Chris came back out tried something that didn't work electrician came back out that didn't work Chris came back switched a thermostat that worked. He will be added to my short list of referrals. Now I have a bug guy, window guy, hvac guy, plumber and electrician.

Really disappointed with the service we have received with this company. We made two appts to get…read moreour water softener installed, the first they showed up many hours late (think 3-4) only to tell us he needed to order at part when he finally showed up. The "part" was a 1.5 inch pipe sold at any hardware store. Second attempt: rescheduled for a few weeks later. Time of appt was 8am. Received a call at 10:56am stating the driver was "just being dispatched" 2 hours and 56 minutes after our scheduled appt of 8am he showed up at 12:48pm. Nearly 1 o'clock pm for a 8am appt. I had a dentist appt at 11:30 which I mentioned to the scheduler who called and told me she "just dispatched" the tech. He gets to my home to tell me he can't install our softener because there's children present and my babysitter isn't over 18. The softener is in the garage. No need to enter the home whatsoever. Now they just simply won't answer their work phone to try to get this rectified. Bottom line: if you're keen on wasting multiple days waiting for these people to show up at their convenience, this is the your lucky day.