We have been here a few times for pedicures and it's always ok, but today was absolutely awful. I don't love pedicures to begin with as I've struggled with neuropathy in my foot and ingrown toenails so to get me to go is a big deal. My husband loves them, so I go. I asked for the classic/basic because it's not enjoyable for me, and my husband got the jelly. I waited 20+ mins while my husbands had already started and just thought no big deal, but then the lady came out and started on my toes. She asked if the water was good, I said it's a little cold, so she turned on pure hot and just left it on as if it was an inconvenience to have to change the water. Then when she started my toes she said "oh you have ingrown toenails?" I said yes, I've had surgery and they didn't do a great job, but they hurt a bit so you don't need to do a lot. She hit a sore spot and my foot flinched so she grabbed my foot and smashed it down-I have some neuropathy in that foot and when she smashed it down it hurt pretty bad. She shoved my foot back in the water and started on the right foot-immediately told me that she could tell I cut it and why would I do that when I have no idea what I'm doing and don't get the right angle. I said-it's ok, you don't need to cut it, just avoid that part. She insisted and dug her tool in which made my foot flinch-she then yelled at me after swatting my foot-"don't move your foot! Stop looking at it!" I said please stop, that hurts and I do not want you to continue. She grabbed my toe and pinched down hard with her thumb. Again I said please stop-let go of my foot. She insisted she "had" to feel it and continue because she was "just trying to help". Would not take no for an answer. Mind you, I was trying to be as quiet about it as possible to not make a scene and she was yelling at me-my husband finally had to say "you need to stop-she told you to stop!" We will never go back there again as there are plenty of other nail salons that don't treat their customers like crap. read more