I see Mackenzie and she makes the experience as comfortable as possible. Super chill and funny, great memberships too!

Lilliann was literally an angel! She was so so welcoming and kind the moment I met her. I am 7 months pregnant and was already nervous since I havent come in for a wax in a while and she made the entire experience so smooth! It was not even painful! I am so happy I finally found my wax girl! I would highly recommend her! She is a superstar! Great customer service and great conversation! She went through after care with me and everything! Super happy! read more

This is the second time I've gone to this location. It has been a good experience both times! The staff is incredibly friendly. I get my brows done here and they are the best place in town to have them done. I've had a different esthetician each time (I booked it that way just due to my work schedule) and they have all been fantastic. I had Natalee today and she is excellent at her job and has a fun vibe. Definitely worth going to! I would also recommend doing the membership because the "vouchers" do not expire and you can easily pause your membership through the app if needed. read more

Hello Sugar Chandler Mill Crossing - Waxing Near Me - Chandler, Arizona

Leyci was !!! I had an appointment which Leyci in which, she was right on time for. The fact that she was on time was one of my reasons for giving 5 stars!!! The place was clean and Leyci made sure to sanitize after each customer. This Lady(Leyci) is running the show here and does a great job holding down the fort. Don't get discouraged if you try to call them and they don't answer,because they are extremly short staffed! It's best to go online and schedule your appointment. I learned this the hard way!!! Leyci makes sure that you're comfortable as we discussed her having 5 cats which, I found very fun to discuss and it took my pain away while she worked. meow She was great when I asked her to work her magic. and to not tell me her steps... just go to work!!! Lol It's the pain!!! Lol I will definitely return for Leyci on a as needed basis, since I'm not fond of memberships due to my life schedule. There's plenty of parking onsite! They are open until 8pm. I RECOMMEND going to see Leyci for all of your waxing needs! Leyci definitely deserves a huge raise and a year off with pay! An amazing and awesome human!!! read more

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I am a first timer at hello sugar and the customer service is awesome. The place is cute as well, I was explained through the process and every step along the way. Since it was my first time, I was really made to feel comfortable. I totally vouch for this place for all your feminine beauty needs. They have a one time membership fee which is $7 and it's more like a subscription you pay for your services monthly before hand. You can cancel anytime but that's the catch, you are forced to take up the service and I guess that's how it works everywhere. I don't have anything else but good things to say about this place and the service. read more

I've been going to Grace for about two years, and I can't recommend her enough. She's incredibly efficient, professional, knowledgeable, and always takes the time to make sure you're comfortable throughout the entire appointment. She has such a bubbly, welcoming personality that instantly puts you at ease, and her attention to detail is unmatched. She does my Brazilian waxes, and the experience is always quick, thorough, and as comfortable as possible. You can tell she genuinely cares about her clients and takes pride in her work. Every visit feels like catching up with a friend while receiving top-notch service. I always leave feeling refreshed, confident, and well taken care of. read more

They'll take care of all your waxing/sugaring/laser needs! They have memberships too; save some money. read more

Hello Sugar Chandler Mill Crossing - Hello sugar! They'll take care of all your waxing/sugaring/laser needs! - Waxing Near Me - Chandler, Arizona

Came for my Brazilian here, I paid $19 for my first wax. Leyci was my tech and she did AMAZING. Took her time and the wax was not too hot. Good conversation to get me through it and she was very friendly I felt so comfortable. This will be my new wax place moving forward! read more

I've been coming to the Chandler location since they opened & I love it there. Anneke is wonderful. She is so sweet, friendly, professional, fast, & most importantly makes the whole experience pain free. She's so personable & makes what could be an uncomfortable experience very pleasant. I recently discovered that there is a location less than 5 minutes from my home but I will continue driving the 30 minutes to the Chandler location. I definitely recommend Anneke she's the best. read more

Melissa!!! What a gem and blessing to have met her! I just want to say yes the wax was amazing, but the aesthetician was BETTER! Kind, Informative and FUNNY! What an amazing first time experience at Hello Sugar in Chandler! As soon as I walked in I was greeted with a smile bigger than mine, which is hard to do! She made sure I got my choice of wax OR sugar..which I didn't even know they offered both! Plus they are now doing laser treatment!!! I am so grateful to have met her and had the opportunity to experience sugar wax! Can't wait to come back! read more

I decided to try Hello Sugar for a change. Leyci did an amazing job. She is very professional, holds great conversation to distracts you from the obvious. I highly recommend her. The facility is clean and well kept. read more

Lucy was amazing. She has the best personality for working with people. Friendly. Welcoming. Cheerful. Easy going and easy to talk to. She made me comfortable and explained everything thoroughly. Idk if the laser hair removal is for me. It is quite a process but I'm thinking about it after my appointment today. read more

Moved to Chandler Gilbert a few months ago and have been looking for a new place to get sugaring done! This place is so cute and clean and there are several small rooms to get sugared. I was able to make an appointment online (which I love) and got reminders. My esthetician called in sick the day of my appointment, but they were able to find quickly reschedule my appointment for the same day and about the same time! I highly recommend this spot; Grace did a great job on my brows! read more

I called to make an appointment at HielloSugar because I purchased the Groupon, but they would not let me use it. read more

Hello Sugar Chandler Mill Crossing - Waxing Near Me - Chandler, Arizona

I wish I could leave 0 stars. This was my first brazilian wax and I wish I would've spent money elsewhere. I left with SO MUCH hair left over and wax still on me literally everywhere. I think this is so unprofessional and I wish I didn't pay for this service. She also stayed in the room while I undressed? I get that I am about to have my parts out but for the comfort of your client, you should ve respectful enough to step out of the room. I can't even put into words how awful this whole experience felt for me, it was truly traumatizing. This would have been worth it if I left with good results, but I am so disappointed. I have talked to so many other people about their experiences and they all said thid has never happened to them and shouldn't ever happen. Do not book with Mackenzie. read more

I hate to leave bad reviews but I genuinely had a HORRIBLE experience. Not to call out any names but Mckenzie did my wax terrible. There is still wax and patches of hair all over me. It looks like I didn't get waxed at all. Never ever going here again and I don't recommend her to anyone. read more

After a mix up with my membership, I was reached out to y management to make it right, this has changed my experience to a great one and Im now considering keeping my membership! Thank you Hello Sugar for Making it right! read more

I booked last minute so the only down side was I could not get many questions answered prior to appointment. Chain company so a little less personal experience. Been for a wax service before Tried laser service for the first time. Ot was quick and not very painful. The you lady was nice and answered all my questions. Location is tucked away so may not be easy to find for first timers. Pretty trustworthy brand. Prices are a little much when considering membership. Almost seems like you pay the discounts ( you are receiving) upfront and get a reduced rate at time of service. Many locations if you choose to get a membership so good for people who travel a lot. But booking can be a little inconvenient. Primarily automated. So you hardly ever get to speak to a real person. My only issue was my reaction to the laser over the next 72 hrs. It is a common possibility so it was not their fault. But having to continuously shave was the only part I did not care for with the laser service. Nice staff, multi locations, easy booking, mid price read more

Had my first appointment at this location. Booked with McKenzie, and she is fantastic. I ledt so happy with my brows, and McKenzies customer service was excellent. I will definitely be back. read more

So friendly and clean ... doesn't hurt i recommend hello sugar everytime.. changing appointments no problem

Very cute and comfortable chill place. Scheduling online is easy and hours are better than other places, opens at 8 am which works for busy moms like myself. Parking can be busy during the week when chikfila is open since it's right next to it. Best day to come is a Sunday if you need a weekend time frame. Everyone is friendly and knowledgeable. read more

I have always had a hard time trusting people to do my waxing. Leyci is an excellent technician and she takes special care when dealing in and around the Brazilian wax area. Such a nice and friendly atmosphere when around her. Always carry professional conversations during the visit to break the ice and just in general she is just a down to earth type of gal that you just want to take home to be part of your family. I would choose Leyci 100%. I was referred to her by my best friend Vivian. read more

I loved my wax specialist! Very pleased with this location. I will be visiting again soon!

A my esthetician is awesome and explains everything she's doing. I love that it's not too expensive and hours are good.

My appointment with Esther was flawless! She did a perfect job. Check-in is contactless and quick. The reception area and waxing suite are both clean and well-maintained. read more

Aahley is Ah-amazing She is very thorough and calming. I'm so happy to be back in good hands

Lacey did an AMAZING job, super detail oriented and did great on my shape and tint. highly recommend her!

I have been going here for a while now, I even have the membership which is such a great deal. I recommend doing the membership if you want to continue the services. Leyci is my favorite aesthetician. She does a great job and makes me feel very comfortable and I leave happy with the results.. read more

I love seeing Ashley at this location. She makes me feel comfortable. Keeps it quick and painless!

I recently moved to Arizona and found Hello Sugar via a Google search and I'm so happy I did. Lex is amazing. She's so kind and thorough. I can't see myself going to anyone else. Definitely check them out! read more

Hello Sugar Chandler Mill Crossing - Love it here! Can't beat the service and quality here! - Waxing Near Me - Chandler, Arizona

My wife cancelled service at the end of 2022 because we were about to have a baby. The employee taking the call told us our account was closed out. My wife was hospitalized for awhile and while she was incapacitated, the account was restarted without any intervention or desire from us and she didn't see the email. The email said our account "pause" was over and that service would automatically restart. Hello Sugar has been charging us $50 a month for almost a year. Don't trust them - they will clearly lie to you to get a buck. read more

I love Hello Sugar! I've been a member since February and haven't had a bad experience the entire time. Every technician I've had is kind, professional and well-trained. Their new building is beautiful! read more

very fast and amazing. I have never had a bad experience with these ladies. Brazilian wax is very relaxing and pain free. Vibe is very chill and relaxing. read more

Ashley is awesome! Super professional and friendly! Happy I found Hello Sugar and her!!!

I would highly recommend Hello Sugar, specifically Grace Anderson. Your visit with Grace will be fast and efficient. She takes care to provide the service you are looking for and works with precision and "grace", see what I did there? Book online with Hello Sugar today and make sure to ask for Grace Anderson! read more

the atmosphere just walking in was amazing. I had Ashley and she was just the perfect esti for me! she walked me through the process and told me which parts would hurt the most due to it being a sensitive/difficult area. she really made me feel comfortable and I will definitely be returning! also the wax they use was amazing great quality and they are very very clean here! read more

Rose was amazing! Made me feel super comfortable and even signed up for Brazilian membership. The space is also super nice and private and also has a coffee place at the front read more

Lexi always makes my appointment quick and pain free. She is so nice and professional. I won't go any where else!

Grace is amazing! She was accommodating when i came in with an injury on my legs. At Hello Sugar they make it painless and well worth the membership. Also service is fast and professional. I love it here read more