The first thing that stands out when you enter this Theory Outlet is how well this contemporary…read morefashion boutique is merchandised. With a wide selection of apparel sorted by color, it was super easy to find the suit I wanted. Since it had been nearly four years since I last wore a suit, my business wardrobe was in desperate need of an update. Nik, the store manager, went the extra mile to offer helpful product knowledge, stellar service, and customer satisfaction. After listening first to understand my needs and budget, he suggested beautiful pieces that would flatter my body type and achieve my desired professional look. Intending to buy only one suit, I ended up purchasing three during the Thanksgiving Sale -- at great value and superior quality. After hand steaming each piece with care, Nik placed them in garment bags so they would be ready to wear for a business trip. I highly recommend seeing Nik when you are looking for the perfect contemporary business suit at great value.

Theory is one of the brands I like. They have good quality. Beautiful style. However, the Theory…read moreOutlet store doesn't have all the different types of clothes I found in the retail stores. The store is very organized and clean. All items in the store have outstanding quality, and the price is much better than at the retail locations. The Salespersons in Theory Outlet are very attractive and helpful. I love to check out this store at San Francisco Premium Outlet Shopping Center every time I'm here.

It's been sad times since Stance closed their outlet store at the Seattle Premium Outlets. Was…read morestoked to find out there's a Stance at the SF Premium Outlets. My favourite sock brand. They had a buy 4, get 2 free deal (mix and match) along with 50% off all apparel. Most socks were on sale for $9.98 USD to $17.98 USD. They had a great selection from their performance line. Only unfortunate thing is they don't have a dressing room to try on clothes. - 6x Performance socks ($9.98 USD each) - these are our go to for sports. Great quality and the freshtek infinit material is guaranteed for life. - Complex athletic short ($17.49 USD) - cheapest I've seen their athletic shorts. Comfy, nice material. You won't find Stance stuff cheaper.

I like the different patterns and styles but they don't last very long for the price. I filled out…read morea warranty claim online (socks are a few months old and worn 4,5 times) and never heard back.

Service was over and beyond ! All associates was great .... Shoutout to Snow was my favorite ! She…read morehelped me and my daughter with our selection of things which we were not disappointed at all ! True story - we walked out and returned within minutes to purchase new items ! We sat down and relaxed while we were indecisive of how much of what we wanted. Value of items was great per usual !

Absolutely unacceptable customer service. We asked in advance if it was possible to place a bag on…read morehold at the front, and were clearly told yes--twice. We were assured that we could return later, skip the line, and complete our purchase. When we returned a few hours later, a different set of staff were working. Not only did they refuse to acknowledge what we had been told, but one staff member wouldn't even open the door to speak with us. She simply pointed to the back of the line, rolled her eyes, and dismissed us completely. When she finally cracked the door open, she accused us of being "audacious" for even asking--and then shut the door in our faces. It was shockingly rude, completely unprofessional, and shows a total lack of communication between staff. We were treated with zero courtesy, despite following their instructions exactly. This kind of behavior is unacceptable and reflects terribly on the business. They need better training for their staff. I'll gladly take my business next door--there's no shortage of luxury brands that actually know how to treat their customers with respect.

Am deeply grateful to Andrea for her personal service in providing me with a value-priced selection…read moreof options for a Holiday gift for my partner. Anything by Brunello Cucinelli is going to be expensive (at least for me), but the outlet features top quality items at 40% off. Thank you, Andrea, for be matching what you sell by being top quality staff!

William DeJesus, assistant store manager went above and beyond in helping my husband get and try…read moreitems that he liked and suggesting ones that suited his style. We really appreciated his personable customer service and look forward to shopping again with his assistance! :) Thank you!

Started my experience slightly rocky....but honestly the manager Alex went above and beyond to…read moreremedy the issue regarding my issues from a previous purchase. If anything I'd definitely just review client services with your sale associates. As I can definitely see how they aren't very attentive at first. But not going to judge on that aspect of my experience Thank you Alex for continuing to make me a returning client to Allsaints.

Loving this store, service great plus inventory was full of exceptional and beautiful pieces, there…read morewere lots of sales, and not like some stores do when they raise the prices then give you a sale, not here this is big time sale prices, they are dropping those prices like it hot!!!! So I bought this amazing bag! They got me a brand new one from the back all leather, fitting rooms were opened and it's just a beautiful display of beauties.

Reasonable prices. Love the style with lots of selection. Staff are awesome specially Daphne!read more

No where in the store it says any sale is final sale. I bought an item and come back the next day…read moreand couldn't return it. I should have been informed before the purchase that it was final sale. No one told me. The staff said most outlet stores are final sale? I've been shopping for decades I've never heard of this.

One of my wife's and daughter's favorite brands…read more Quality/Quantity - Amazing they did not buy anything today (12/29/24). But they have it all in this brand - Jewelry, wallets, purses, etc. Atmosphere - Small location. Plenty of mall parking. Service - Good. Price - N/A today, but we have spent thousands with this brand. Owner Comment - Congrats on your success since 1993. Also, I appreciate you supporting women with a $1M+ donation annually through your foundation.

Rudest customer service.. ever. I felt chased out of the store, they kept following me everywhere I…read morewent. Chill out-- i dont want to steal your bags! Would definitely choose a different Kate spade store, or a different purse store.

Came here on a Saturday and the employee in the fitting room are too busy talking to each other…read moreinstead of asking of if you needed help .

This is going to be a quick review because the only thing I want to say is that my quick visit here…read morewas a good one! Granted, it's an outlet and I do expect bargain buys, I had no plans of making a purchase. I saw a few packs of socks and thought, "Huh, I could always use those..." So, I grabbed a couple of them priced at $9.99/pack which was fine. But it got rung up and they came out to $2.99 per pack!!! I went back for some more keeping in mind that I may just give them away because... BARGAIN! I wish I had more time. I gotta plan ahead next time and do more bargain hunting up in here...

Amidst the weekend chaos, Tyler was very helpful, patient and kind. I got really cute, cream…read morecolored horsebit thong sandals for half price at $425. Love it!

Very good selection whenever I go shopping, along with great customer service from Luis Becerraread more

My husband and I love this outlet store! Great quality clothing at a reasonable discount price…read more Store is clean and comfortable with great customer service since!

J Crew Factory provided terrific customer service. Everyone was outgoing and proactively asked if I…read moreneeded assistance. For me, I rather have folks ask then zombie by me. I don't mind if 3 different people ask if I need assistance. I would mind if staff walk by without an acknowledgement. The store was clean and organized. There were bargains and sale pricing. But they don't carry petite sizes in the shop. Bummer. However, I was told, that the online shop does.