Man, these guys are aggressive. I put an inquiry in and they called me 3 times trying to duplicate a key on a Saturday afternoon. They wanted to send out a technician now. I'm still shopping. read more

UPDATE: Locksmith on Wheels initially reached out but they won't replace the handle even though i can find a number of them that are all under $50 online. If they are a locksmith company I would think it would be easier for them to order a handle that would fit my door in the correct color of beige and to come back and install it. They offered me a refund of $260 but they haven't moved forward with the refund or fixing my issues. I spent $720 with them for an ugly handle that does not match and I still feel like they gouged me and moved on. If Locksmith on Wheels wants to make this right why haven't they? read more

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Harvey was the technician assigned to my mailbox lock out situation. He was courteous, timely, and professional. He has very good skill and completed the job in about 30 minutes. He attempted to replace the lock by picking and eventually resulting in drilling. I will definitely use his service in the future. read more

Great work and came quickly once booked. Seemed knowledgeable about the installation process and gave a fair price.

Terrible company, fraudulent. Broke my door, there is no liability insurance or someone who can actually resolve issues. They hide behind a dispatch agency and never will the same person answer the call. Do not use, you'll regret it read more

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Very bad and rough experience. I fell for some of the previous good reviews. I spoke to them and got the estimate for 90-120$. They kept calling me, which impressed me. Work was 15 min or less. First, I was given the time for 12-1pm but technician said will be there at 1:40-2. Waited, waited, and he came around 5pm. On top of it, technician was so rude. After the work, I was given a bill for 240$. To my defense, I had it in writing for 90-120$. I had to bring the dispatcher for settlement. Suggestion: Please take the estimate in writing and show the quote to technician before they start the work. Never use the company in my opinion. read more

Just bought a house and was having trouble with key copies I made elsewhere. I got a call back within 15 minutes and within an hour a bright young man named Nick is there to make things right. Turns out all the locks were kind of old and wonky so we decided to replace all five external locks. Within two hours, he had gone to pick up that needed inventory, changed everything out and even fixed a problem we had with a double door that we hadn't talked about on the initial visit. Everything looks great and works right. Kudos to Nick for his promptness, courtesy, and professionalism. read more

Javier was my technician. He arrived early and had the handset and deadbolt replaced quickly. He understood what was needed based on the photos provided. I would recommend this company for your future lock needs. read more

Try to avoid service from this company if possible. First of all they allow someone call you to give you estimate. He called me gave estimate of $90-$120. I felt my work is simple as it is bathroom door lockout and it will be $90. He completed job in 15mins. After the job is done he charged me $150 saying service fees and all. I told and argued that he quoted max $120 and finally ended paying $120. It is not professionalism. I felt the work also not clean as it is opened in breaking instead of opening the lock. read more

Locksmith On Wheels - Marks left - Keys & Locksmiths Near Me - Dublin, California

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Service requested. Person showed up on time. Quality work provided in timely manner. Person was knowledgeable and friendly.

Hired a locksmith to replace the front door lock for my mother. A simple change of the deadbolt and key. The locksmith came and should have recognized immediately that the locks he had with him were not compatible with the existing latch. Rather than tell us he needed a different lock to complete the job he wasted almost 4 hours trying to create a makeshift solution. I was then coerce into zelle-ing him money to get him to leave my home. Very unprofessional. Locksmiths are supposed to make you feel secure with their service and this did quite the opposite. The next day I was able to replace the deadbolt myself in under 10 minutes after purchasing $35 compatible lock from Home Depot. Huge waste of time and money! I will never recommend this place as it seems they do not verify the locksmiths they dispatch out to their jobs. Now that I know what a correct set up looks like, any reasonable locksmith would have known immediately that those pieces weren't compatible. In the photo you can see a hole that looks like a square with one rounded side. The compatible piece matches that shape exactly. The locksmith however spent hours putting rectangular and smaller pieces into the latching mechanism that would fail to turn the deadbolt. After calling to complain about the service, no one returned my call or reached out to remedy the situation. HORRIBLE EXPERIENCE AND SCAM SERVICE read more

Locksmith On Wheels - How I had to leave my front door overnight after locksmith wasted my time and charged me $240 - Keys & Locksmiths Near Me - Dublin, California

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Thank you for opening my door, however it was quite expensive $759. This is a ridiculous amount to charge to open a door.

Had a lockout with no key. Fast service in the Fremont/Milpitas/Newark area. Knowledgeable and easy to talk to and work with.

Very shady and dishonest business. Tech arrived and seemed to be an independent contractor and misled on the pricing and work to be done. I allowed the work to continue on the understanding it was roughly $350 to replace both locks. I was shocked to see the final price of nearly $750. The work done was fine but I'd be hard pressed to find a less professional or more expensive company... proceed with an abundance of caution and ensure work provided is put in writing prior (bad on me there) read more

Wow great service and a great price and fast to respond to my location. Highly recommended read more

The latch on my front door broke. After unscrewing my door handle, both screws snapped in half. I was able to unscrew one on my own. But the other one was stuck. And I tried with my Dad on video call, but the thing was stuck. I reached out to another locksmith in the Tri Valley who was highly rated (5 stars) but one day after another and I still couldn't get a time which he could come. I didn't want to wait anymore as the long weekend was approaching. So I called Locksmith on Wheels and Ruben picked up right away. I explained the situation to him, he quoted me $65 service call, $65 labor, and any parts, if needed. He said he try his best. I honestly thought I needed a new lock. But it turns out I didn't. It was just $35 for the part. OTD $165! I left an (optional) tip too. He made my day as I didn't have to wait around all day for the other company to get back to me. Ruben came out as promised witin 40 minutes. In under an hour, my front door was working again! He takes cash and credit card. Easy peasy and he was on his way.... I highly recommend Ruben if you are stuck in a jam and can't get a handle on your lock needs read more

Was in need of a locksmith asap as we were setting up for a wedding. We had rented luxury portable bathrooms and the key to lock the bathrooms broke. One bathroom was locked and we needed it open and one had half the key inside the lock. I called and they sent someone out to our location quick! The guy was having a hard time opening it but was determined to get it open and he did! He was a great help! I didn't get his name but he came to the rescue and saved the day! unfortunately we were able to get the key out the lock but we were just happy both the bathrooms were open and able to use for our guests the next day. He charged us $150 for the services which is not bad. Will use again if needing a locksmith in the area. read more

Jonathan did a great job! Quick response and excellent work! We called for service and he showed up in 15 min Great service read more

There were several issues, including excessive charges, dishonesty, and the technician pressuring for tips, intimidation tactics. The technician also ignored phone calls. If you choose to use this service, don't pay anything until the work is complete. Be clear on the job details upfront, document everything, and record conversations or video when possible. Technician stole my key and pretended to forget that the key was ever made, charging me extra to make a replacement key. As a business they are okay and pick up calls, but they rely on independent contractor technicians and seems to have little control over their actions. These contractors have a lot of autonomy in how they handle customer requests. The business struggled to get the technician to return my calls despite repeated attempts, stating they only act as a middleman, even though they are the ones who get paid. Stay far far away from them! read more

I lost my MB keys few weeks ago and decided to call few companies to get quote to replace my car key. I found Locksmith on Wheels on yelp and called them to get some info. after few prices I got, Locksmith on wheels was the most expensive but for my MB ill do my best. Service was good but not like I expected. read more

Locksmith On Wheels - Keys & Locksmiths Near Me - Dublin, California

Horrible customer service! The technician didn't even complete the job and refused to leave unless I paid a ridiculous amount! I could have gone to Home Depot and replaced the door knob myself! Do not use them! read more

I had called them to get a quote for replacing my locks. They said they will have the technician call me and give the quote. The technician heard the request and said they'll only be able to provide a quote in person. I clarified and asked is that free of charge and the answer was yes. The technician comes home and provides an obnoxious estimate. When I rejected the quote, they demanded I pay a service fee and harassed me. It required multiple calls with their company to get this person to leave. Extremely unprofessional and did not come in a work truck. Avoid them! read more

I had suck a bad experience with this company. We had a tech come to our location to replace a lock. We got a quote for $85. We asked the company if there are any additional charges? They said they were running a internet special ... so no other charges? The tech arrives and tells us that he would exchange another lock in our office as that would same us money for a new lock. The tech finishes the work then he asked me to pay an $85 service, $20 parts fee and another $85 work fee. I asked why he was charging us like this? We showed him the quote and he was not bothered to look at it. So we told him to put the lock as it was and we don't need his service. So he did but he put the lock backwards to get back at us. If you want the same exp please use him. They company is very unprofessional, they try and take advantage of customer's. Please go else where for your needs Reply to message below At no point did the tech give an estimate. He came in we showed him the lock and he began working. Your comments lead to a greater issue, that your tech is not aware of your policy. But I don't think that is the case. it is an attempt to deceive the costumer. Please tell me why the tech put the lock on backwards? Is it professional to do so. No that is the caliber of this business. read more

Locksmith On Wheels - No fee... - Keys & Locksmiths Near Me - Dublin, California

Sam was dispatched to our house to replace three locks, to include the front door, exterior garage door, and interior garage door. I also requested kick plates me installed on the exterior two doors. I walked through each door with Sam and explained the exact work we wanted done. It seemed like we were on the same page, apparently not. The work done the first time around was terrible. Unfortunately I was not home when the work was done so I didn't have a chance to see it until well after Sam had left. I have attached photos of the amateurish job Sam did at our house. We were quoted for $1100 for the job but the work done was worth nothing. I now need our door frame piece re-done and the cracked door where the deadbolt installed probably needs to be replaced. Sam acted as though he was doing us a favor by coming back to fix the terrible work he did the first time around. Our quote was to fortify two exterior doors as well as the new locks. Sam installed what looked like a piece of scrap on the rear side door. The metal piece looked scratched, damaged and battered. It had been colored in with a sharpie pen to conceal the damage. The interior lock didn't even have all of the hardware changed and Sam left a silver piece to go along with all the black pieces we ordered. Who does this type of work? Sam then had the nerve to tell me he should charge me more because now this was more work. Sam started to try and fix the work but removed so much wood from the door frame that he then complained there was a big gap and he didn't know what to do. More work because he didn't do it correctly the first time. I asked Sam to leave and that I would request a different locksmith from the company. Sam cussed at me and stormed off, flipping me off on his way out. I have video of this all as we have exterior cameras with audio recording. I have attempted to contact a Manager or someone in charge all day and have received no calls. I would NEVER use this company. I am going to have to dispute my credit card charges and then try to recoup the cost of the repairs. Really fun. read more

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The technician came in time and was friendly and knowledgeable. He fixed my deadbolt fairly quickly at a reasonable price. No complaints here, read more

Great service from Isaac and the team. Very responsive and reasonable price. Glad I stumbled upon them via Yelp.

After four phone calls back and forth, they decided this was not something they could service. I'd asked for a fresh set of 1965 mustang keys. About the easiest key/lock job there could be. read more

DO NOT HIRE this guy. They are very unreliable. If yelp lets me rate him a zero, I would. We were locked out of our house and Yelp sent our request to Locksmith on Wheels. They promptly responded and their technician Clayton indicated that he will be at my address in 20 minutes. After 40 minutes, I called again. They apologized indicating he was stuck in another job and would be here in 20 minutes. After 30 minutes, I called again and he indicated he will be here in 20 minutes and apologized. After 20 min, he still wasn't here and told me he will be there in another 20 min. By then, we were locked outside the house for almost 2 hours. I was super annoyed and asked him not to come. We called another locksmith who showed up in 17 minutes. Very prompt. After Greg was finished, Clayton showed up - 2.5 hours later!! I wish they were honest and told us upfront that the it will take 1 hour. It would have been fine. read more

My family and I urgently needed to get into our safe (long story short, the batteries were dead) and Locksmith on Wheels was a godsend. I called the number provided on Yelp and their coordinator informed me that the locksmith that services my area would call me shortly. Once I was on the phone with him he was able to let me know that he could get to me within roughly thirty minutes and was able to provide a quote for his services. I feel so bad because forgot his name (it was a really chaotic day) and it was an affordable and reasonable price. I didn't feel like I was getting taken advantage of at all and he was also very courteous, kind, and understanding. I loved that he was super transparent and even before my family and I agreed to the services, he asked us if we were okay with possibly having to break the safe itself (worst-case scenario). I want to point out that this didn't end up happening at all and our safe was still 100% usable. Locksmith on Wheels accepts Cash and Credit. However, if you choose to pay with credit I believe there is a 3% service fee. For getting into our safe it cost us $150. This was super important to me because another locksmith had quoted my family and me over $300!! Just FYI - this may be different depending on what kind of safe or lock, etc. you need help getting into. He was also able to get into the lock really quick (15-20 minutes). All in all, Yes! I would definitely recommend and use Locksmith on Wheels again. Thank you SO much. Also, our locksmith did wear a mask! :) read more

They still have not reached out to complete the repair they messed up. I contacted them to let them know the key comes out of the ignition while the car is still running/ after they repaired it. They wanted to charge a service fee of $150 to come out and repair it. Uhmmmmmm What?!?!?! read more

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Awesome super quick and very friendly service! Oren and Sul helped me duplicate my jeep key fobs and these guys are cheaper than going to the dealer and on the plus side the come straight to your home or location if needed. Thumbs up for excellent service! read more

Locksmith On Wheels - Keys & Locksmiths Near Me - Dublin, California

Total rip off. Ridiculously expensive. I needed 5 locks rekeyed. I was charged 1100 dollars for this (Yes, you read that right). Granted, it was a bit of a urgent request, but does not even begin to justify the price. Yes, some of the locks and deadbolts had to be ultimately replaced, but again still not worth the price. The only saving grace was that the technician was friendly, though very slow. I made the mistake of not shopping around due to circumstances that necessitated the same day lock rekey. Stay away! read more

We had the worst worst possible experience. We called in because we locked ourselves out of the door, the technician said that he would pick the lock and come by. When he arrived, he tried a few different methods, and it wasn't working. He asked if he could break down the door and fix it after and we said absolutely not, we do not want to damage the door because I'm a renter and not an owner. He continued to push the door and broke down the door by brute strength while I was begging him not to break anything and he knocked off the wood on the door and in the door frame. We said constantly that this is not OK and that we did not approve him to break the door. He demanded that we paid and we asked to speak to his manager. He did not help and we called into the manager and they also were not helpful. Eventually they said that the locksmith would leave and we wouldn't have to pay at the moment, and we said absolutely not because they left such damage on the door frame, and the door that would end up costing even more than the original unlocking of the door. He did not pick the lock, he did not listen to what we said, and they have not made it right. They said that we could speak tomorrow morning, but I have very little faith that they will make it right. The only way that they could make it right is if they hire a carpenter to fix the door to go back to its original state at no cost because of the damage they created and frankly the time and stress that this has caused us. I'm very disappointed with the customer service, the lack of expertise, and lack of professionalism and I hope they do what's right. read more

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Javier came and got me a second key for my Ford Edge, programmed and cut. Almost half the price of what the dealer would've charged me and would have to wait for the key to be cut and shipped from the manufacturer. Javier made sure everything is working well before leaving. read more

I called to get my travel trailer "re-keyed" and I was quoted a whopping $400 per lock!!! Are you kidding me?!?!? Extremely overpriced and the rep for the company drove up in a personal vehicle. I just wasted 1.5 hours for this?!? Crap read more

Received note that the business has changed ownership in the last couple of years, and more than once. Please review other, more current reviews, before considering this business. Thank you! read more

I recently used Locksmith on Wheels in Dublin, California for the first time, and I was highly impressed. They were quick to answer calls and connected me directly with Javier, the serviceman. Javier was efficient, knowledgeable, and pleasant to work with. He explained everything clearly and went above and beyond when the supplier shipped the wrong key. Javier provided a temporary key and later came to my home to recode the new key. Locksmith on Wheels exceeded my expectations, and I will definitely use them again. read more

Horrible service, STAY AWAY. I called to get in my house and asked them to make me a key. This guy shows up and says he could only break the lock completely and then cannot use that lock. Charged me service fee for not doing anything while being extremely rude. The main office and the contractor this place used are both horrible. Stay away and don't lose your money. For comparison, I called another locksmith and they had all the right tools to make me a replacement key and their service was much better and reliable than these guys. read more

Very responsive. I wrote to the business via Yelp, and within minutes, someone had contacted me. I needed to make an appointment to meet the locksmith the next day at my storage unit to break a padlock for which I had lost the key. The locksmith called me that night to make the appointment, and the next morning we kept in touch so that we arrived there at the same time. The padlock was more complicated than a standard one, so he had to use several inventive techniques to get it off, but it was done in less than a half-hour. It was a bit pricey, but taking into account the need to travel to the site and the extra work involved in removing the lock, not unreasonable. I paid $300. I would definitely call them again. read more

Great service and reasonable price! Take any existing key fobs with you if you want to add newly programmed key fobs. read more