Robert was referred to us from my neighbor who used his service. Since our complex has unique front doors, she said that he was familiar with servicing it. After explaining to him the problem with our lock, he provided a quote of the job. I was fortunate to coordinate a time that day for him to look and fix the lock. He was prompt and assessed the lock situation. Throughout the time he was fixing the lock, he explained what was wrong and what he was doing. He also corrected other problems that he saw that was due to bad installation. I learned a lot about the front door lock mechanism from him. I cannot thank Robert, of Lockdown Security, enough for fixing our problem in a quick and timely manner. If you need locksmith help, he is definitely the person to contact! read more

Growing up in a family of German descent, cautionary tales and admonitions for safety were ingrained in me from the cradle. I think I got my first serious sit down about the importance of whole life insurance before I started school. * Don't go in the water for 30 minutes after you eat - you'll get a cramp and drown! * Don't play in the cornfields; people get lost and die in there. * You're standing too close to the edge - for goodness sake, you could plummet to your death! * Never swallow chewing gum; it will stay in your intestines forever and you'll die like Elvis Presley. * Watch out for cracks in the sidewalk... you could trip and crack your head open. * Don't pee in the ocean, because it attracts sharks and they'll eat you. * No, you can't have a jawbreaker because you could choke to death! I followed these rules diligently and no ill befell me. I saw potential dismemberment and my fragile mortality in every dark corner, each unprotected left-hand turn; botulism in every dented can and cholera at every drinking fountain. Despite my love affair with perilously high stiletto heels, I never tripped on the sidewalk, never suffered a spiral fracture of my ankle and confinement to a wheelchair for three months (it happened to a friend. Really). Shortly after my relocation to the East Bay, while auditing a dental practice I encountered a very jittery patient. I assumed that he was anxious about his surgical endodontic procedure. * Always floss before and after brushing, or your teeth will rot out of your head, and remember that teeth are bones, after all! I was wrong. The patient was unnerved because he worked for a LANDSCAPING COMPANY. But wait - there's more! Two days prior, he and his bestest buddy were working a job and the dude's *shoelace* got caught in the intake mechanism of the wood-chipper which has the capability to turn logs 8" in diameter into mulch before you can scream "Omigod-"!!! That's right: his friend and coworker got Fargo'd. Which... brings me to WHY I sought out the most highly recommended and professional locksmith to deal when my front door failed and jammed. My Danger-Detector jumped to threat level RED! I got the number from the HOA, dialed it will trembling fingers and was immediately greeted by a cheery and professional LIVE person. Me: I have an emergency - I can't open the front door - even with the key or internal flippy thing for FedEx deliveries of highly perishable, politically incorrect food items, insane couture or eBay awesomeness. Oh, yes - and robbers might sense my vulnerability and perhaps breach my compromised front door. Robert: No problem! What's your address? I can be there in 30 minutes. Me: Today? Is this Robert? Robert: Absolutely! *professionalism with a smile permeating his voice* Me: Huh. Well... I have a Yelp event... Robert: What time works for you? Me: *scrutinizing sketchy manicure* Uhh, what about another day? I wasn't really expecting you to be so... available! This is really Robert - the locksmith - not dispatch? Robert: This is me! Does tomorrow work better for you? Me: It's Design Week. I can't. Robert: Okay - tell me what day and what time, and I'll be there. I gave him today's date and a specific time - which is exactly when he showed up, indefatigable grin on his face and gear in hand. Robert is a SIX star review, for sure; he happily answered all of my questions without making me feel like a complete moron. There was no hemming and hawing or haggling AT ALL- he identified the problem and made another adjustment to make the deadbolt more secure. Robert is a professional; he didn't sell me a single thing and gave me a short list of options with succinct explanations in response to my detailed and tedious questions. Lockdown Security does not have many Yelp reviews - and I figured out why: I asked for a handful of business cards because I had such a fantastic resolution. Robert chuckled and mentioned that he is the preferred locksmith for a number of Property Management Companies, high rise complexes and developers on both sides of the Bay. Despite his impressive roster, he gave me his undivided attention and made me feel like a VIP. I am delighted with Robert's credentials, licensing, professionalism and knowledge. If you ever find yourself in a jam, call Lockdown Security and I have no doubts that you'll get the same Kim D. approved treatment. Now that I'm all safe and sound... I'm going to celebrate by having a popsicle while running through the cornfields in high heels. read more

Moved into my new house and called Robert for some lock changes. We made an appointment for a few days later, and he arrived promptly and chipper. He handled all 8 locks in about an hour, and he gave me advice about certain lock types that were easy to break into and to be aware of. He also adjusted one of my doors that was loose on the hinge so that it closed smoothly and I wouldn't have to bash my hip into it to get it in the jam anymore! All in all, I got the full service and then some for a very reasonable rate - cheaper than going to Home Depot and replacing the locks BY FAR. He changed all the locks to match one completely new key at my request, and he gave me a decent number of keys no charge. I was super impressed and referred him to another friend who was moving the same week. My friend also had a great experience - I plan to call Robert again in the next week since I'm upgrading those crappy locks he pointed out before. Super satisfied customer here! read more

Robert took my Saturday 10AM call with aplomb and and efficiency. I had accidentally locked my housesit's bathroom door and my client was overseas, so I couldn't reach her to ask where the key was hiding (turns out, she doesn't have one!). Robert was on site within 10 minutes of my call, and had the lock open in another ten. He then re-positioned the metal catch in the door frame so that it would better fit the door. Standard pricing for emergency house call ($94), super friendly, and completely unfazed by my dumbass Chiweenie who barked at him. :) Thanks for saving my Saturday morning, Robert! read more

Best. Locksmith. Ever. Robert was just awesome. First of all, in spite of being a pretty high end, sophisticated business (and obviously legit, licensed, bonded and insured) their prices are great; I needed my locks re-keyed (nothing too urgent) and I shopped around a bit and they had the best price, by far -- but the quality of the service did not suffer at all. Robert was on-time, professional, great communication, and the quality of the job... superb. Might seem trivial stuff, but it isn't; I won't go into the details but he was very thorough and seriously I've never had locks working this well in my entire life... I would definitely recommend them anytime you need a locksmith -- even when you don't think you do, but you really do (like when you move in to a house you just bought -- new or pre-owned, you need a locksmith to check and change your locks -- trust me!). read more

Hold the door... hold the door... Super quick service, friendly, and knowledgeable as a maester. Robert gave a quote over the phone and offered to move things around so he could do the work - "like now". He arrived very quick and got to work right away. I had sent over pictures of the locks and he knew what to do even before he got here. Very fair price that included four keys. And even recommended a place to get your car window fixed. Highly recommend! read more

Robert is a great guy who offers great service. I have gotten my place rekeyed twice already and he always does the job right and on time. I would not go to anyone else to do the job for me. read more

Robert is prompt, professional, inexpensive and gets it right the first time. I have used him on several occasions in the past and will use him again in the future. Highly recommended. read more

Lockdown Security - Keys & Locksmiths Near Me - Emeryville, California

Robert provided a very high level of work as well as excellent customer service . He explained multiple security options in detail , and was generous with his time on the phone - even before I decided to hire him . He is a problem solver , and a pleasant one at that . I would not hesitate to recommend him to others. read more

Wow, Robert is totally awesome. We bought a foreclosure and needed to have our front door and mailbox rekeyed. He was totally available when I needed him to be and was seriously one of the most likeable people I've ever met. On top of liking him as a person, he did an EXCELLENT job rekeying everything and really went above and beyond service-wise. HIGHLY recommended. read more

We needed some dead-bolt locks installed. Robert ordered matching sets for all of our doors and did a clean job installing them. I feel safe, now! read more

My job has used Lockdown for our Fire Dept lockboxes, card readers, locks, keys, blah, blah, blah. They are not only professional, always on-time and reliable but they are also nice people. Great customer service. read more

Robert came promptly and helped with my faulty front door lock and garage door. He was professional, quick and honest. He doesn't charge you dishonestly. He charged a fair price and gave advice that will help you save money. Also, he is very knowlegable on the subject. Thank you Robert. read more

I have used Robert for quite a few jobs over the past few years and he has always responded in a timely manner, got the job done and did so with a smile. He is OK with invoicing us and also is the only locksmith I have worked with that also is responsive via email. Kudos to Robert! read more

Robert changed the locks on my new house. In the process he suggested better locks that would enable me to have better protection and use the same key all around the house (in an unbiased fashion). He is efficient, thorough and an expert in his field. Highly recommended! read more

Robert provided a great service retumbling a number of locks and copying keys. Everything was executed as discussed, he was friendly, responsive and punctual. What else can you ask for! read more

I had excellent service (within an hr) even with an especially difficult german lock. Robert was professional, on-time, and even extra quiet for my sleeping baby! I would definitely recommend this locksmith and will be using him again in the future. read more

Robert is amazing..he was professional, licensed, super thorough, insightful and most of all nice, kind and honest! On top of it, he was super affordable only charging me a flat rate for fixing two locks in my loft when the last locksmith was about to charge me double. If you need a locksmith or security advice, Robert is the man! Thanks Robert! read more

Robert is the best! He arrived less than 30 minutes after my call. No "quote on arrival", like the other places I called. Robert gave me straight, honest price. He did a fantastic job, was very friendly and professional. I 1000% would use Lockdown Security again. Robert is licensed and bonded...for extra security. Thanks so much for fast, efficient service! read more

Person I spoke with was very helpful. They actually didn't provide the walk-in service I needed. But he listened to all my needs and referred to me the right place and what to ask for. read more

Robert is the best! My key broke and part of it got stuck inside the key hole. Robert went over and beyond by coming in to help me on his day off! Not only did he get the broken piece out, but also put in new pins that made a huge difference. My lock works like new again! I HIGHLY recommend Robert. He offers excellent, professional and efficient service at reasonable prices. I will definitely be calling Robert in the future! read more

Spoke with someone on phone today, and although they didn't have the key I needed in stock, they referred me to the only local dealer who did. Grateful for their professionalism and would absolutely use in future. read more

Robert Goh is so professional and reliable! If you ever need a locksmith he's the one to call! He's helped me out on several occasions :)

Robert is awesome!!! He is our favorite locksmiths. No complain at all.

Robert is fantastic. I locked myself out of my condo on a Sunday night (without so much as shoes on my feet) and he was onsite within 30 minutes. He literally stepped away from his Sunday dinner to help me out. He got me inside pretty quickly and was able to rebuild my very expensive (commercial) lock-set. It wasn't exactly cheap but good work never is and I wouldn't call anyone but Lockdown. I highly recommend him. read more

I love Robert, too, just like everybody else! I was burglarized last night and the house key was taken, so I needed to change the locks right away. I called Robert first thing in the morning and he arrived exactly 30 minutes later, and I do mean exactly. Robert was kind, professional, reasonably priced and a real gentleman. read more