Michel was incredibly professional and helpful! She made the whole experience very easy. Five star…read morecustomer service!!

Michel was incredibly kind and professional. I had a BIPAP pickup with a mask fitting and Michel…read morewas amazing. She helped me pick out the perfect mask for my medical issues and went out of her way to be kind. She had spent a long time before my appointment highlighting my medical chart from a sleep study and my packet of how and when to clean the parts of my BIPAP. She also covered my replacement schedule with Medicare. She made sure to give me her business card and told me to call with any problems for my machine and Mask. *** Michel is one of the kindest medical professionals I have ever dealt with after years of medical care with disabilities. She leads her patient care with a lot of heart and compassion. I feel very lucky to have Michel helping me with my BIPAP moving forward. She is a wonderful person and has 10/5 stars for customer service. Thank you Performance home medical!!

I have been using Mill Creek Pharmacy for over 10 years. This is a dedicated pharmacy not a…read morecounter in the back of a Bartell's or Walgreens. Service is fast as they seem to be well staffed and very efficient on the computer when checking insurance coverage. Feels more professional then a 'drug store' with less waiting and since the prices are set by the insurance co, you are not paying a premium for better service. Re-fills are done over the phone on an automated system available 24/7; a convenient feature when you want to 'get er done' in the moment and not add another item to your 'to do' list. Bill

They've always had what I've been looking for, and for what seems to be fair pricing. The level of…read morecustomer service is attentive, I've always been acknowledge upon entry and questions have been answered satisfactorily. The only DME store in the area with a showroom and stock of disposable items!

I have a monthly order of bandage supplies I have been getting through Cesco. My main issue is they…read morewant me to call them 5 days before my perception is due to have them fill it. I feel that they know I need my bandage supplies on the second of each month when the script can be refilled. Why should I have to call for a re accruing order. I would even accept a partial order and the remainder to follow a week or so later. When I run out of bandage supplies my legs get damage from improper bandaging setting my healing back each time. This is very flusterating.

I am a senior citizen and I found this place to be very good. The tech was very skilled and patient…read morein trying on Cpap,s. I am going back to try a bipap for I am having an issue, I was told by the tech that a bi-pap works better with your breathing. This is my second place, I tried Performance home medical for this and I liked the tech here better, however I have my oxygen thru Performance and have not had a problem except for they didn,t tell me about cleaning the back of the machine. I had a tech come out for the two year check and he cleaned it and showed me how. Adapt was hard to find. If you go down a driveway next to the social security then once down driveway turn right the arrow is wrong. So its down below the SS in the back. Plenty and ease of parking for handicap.

They aren't even worth one star. A miserable excuse for a company. Totally unhelpful. They are…read moreexperts in transferring you to someone else in their company that is clueless. The Kirkland WA Manger, told us to 'google' how to use the DME after he couldn't find anyone who knew anything about the respiratory equipment they supplied. If you need DME, use another organization!

The staff here is extremely helpful. The store didn't have the color and size I wanted, but they…read morecalled the other stores until they found what I wanted and then had them shipped to my house at no extra charge. I had everything in a few days. Great service!

This the only somewhat convenient scrub store close to me. They are always very well stocked with a…read moregreat selection. I came in around 6pm on a Tuesday night. Greeted as soon as I walked in by a lovely young lady who was being trained! Haylee was awesome and so was the gentleman training her. I was offered a dressing room and tried on my selection. I walked out with 2 scrub tops and a blue set... around $150. Agh the price of scrubs always stings a little :O This is my 3rd time visiting the store and I have always had a great experience. Customer service was great.

They've fumbled to many times. All the large chain pharmacies have gone down the tube! I've gone…read morethrough 3 in the last 2 years, and unfortunately probably need to find another pharmacy. It should never be such s headache EVERY TIME you pick up! I wish they'd get their act together, they're the closest pharmacy to me!

I love to go to this Walgreens because it is clean and low crime area. It has pleasant staff and…read morewonderful of variety of things. It has everything from ice cream to make up. It is a wonderful place to try this Walgreens if you want somewhere nice

After moving to Edmonds and seeing the positive reviews I was looking forward to being a customer…read moreof a local establishment. I really wanted to like this place but unfortunately I've been extremely disappointed. One of my meds they told me they do not have in stock and will not be ordering it. When I asked why not or if they'd ever order it they said not many of their patients request it. Other times when I've asked about it they said there is often a shortage because it's being over-prescribed which seems like the opposite issue then no one needing it. Still they never offered to carry it so I had to go to a separate pharmacy just for that med. My other meds became more expensive at Edmonds Pharmacy than the other pharmacies so I ended up transitioning them elsewhere. There is never a notification of meds being ready via text/phone or any other method so sometimes I'd go and they'd not have gotten the order or they had something waiting for me for a long time that I didnt know they filled. Today was the last straw though, I tested positive for Covid after having severe symptoms and wanted to get the prescription for Paxlovid filled nearby but when the provider contacted Edmonds Pharmacy they were told that they don't carry Paxlovid. My provider called me shocked and told me it was unbelievable they dont carry this of all things. Please think about the community you're serving and re-evaluate the decision to carry meds your customers are requesting.

After dealing with Rite Aid for years, and having them make a large, costly error on my…read moreprescription (and not owning up to it), I switched over to Edmonds Family Pharmacy. There is a world of difference between these two pharmacies! Edmonds Family Pharmacy is always friendly, prompt and texts me about my prescription being ready, even before I've contacted them for a refill! They are on top of their game and I would give them ten stars, if possible! The other benefit is that I like supporting smaller local businesses. I hope that Edmonds Family Pharmacy continues to thrive in our ever-changing market!

i was visiting my 93 year old father, who recently moved to the Edmonds Landing retirement home…read more Unfortunately, he had a stroke and has some mobility issues. My lovely brother, Tony bought him an expensive walker. Its a wonderful walker, however designed for a man much larger and more weight than my father. Being a former ergonomic consultant, I could tell that this walker was not suitable for my father. He could care less about my opinion. He just didn't like the expensive walker. I came over to visit him and he requested that I take him here. So we came here, in search of a walker. They are open limited hours, until 3 pm, so my father had not been able to come here before 3 pm. As you walk in, you have a plethora of medical devices available. Wheelchairs, crutches, walkers and every type of medical device one might need. Now the staff is all volunteer. No one is paid to work here. I know in my experience , a walker needs to be individualized. A walker needs to meet the physical requirements of the person using it. Fortunately, we had the services of Mike, a volunteer. He measured every walker and showed the results to my rather stubborn father. There was an excellent walker that met my father's requirements, but he disliked the seat. He would have rarely sat in the seat, but I held my tongue as to my opinion. So, he chose another version. Mike recommend larger rubber tires for my father, as he would use the walker outside. He also adjusted the height of the handlebars, to better suit my father. We spent about two hours, trying out a variety of walkers. My father ended up with a pristine condition walker. Easily collapsible. For 45.00 dollars. Plus, for every purchase you got a variety of personal care items for free. A great experience here. My frugal father was quite pleased with the price he paid. Fortunately, this walker is also collapsable, to reduce space In their tiny retirement home space. Overall, excellent customer service and a great price. They also offer a one week return policy and adjustments, if you are not satisfied. Love the experience here.

Found this place through my brother, when my mother passed away we donated her equipment here…read more About a month or two ago I also donated two scooter batteries here myself. Had mother in laws scooter quit working. Called them on a Wednesday. Very nice girl answered and we spoke. She said yes, bring it in, no problem. I arrived and she again was very nice. She brought out a guy. He also was very nice. Tagged it and gave me a claim ticket. Simply called in on Friday just to check in. Got completely chewed out by a very rude lady. She wanted to know why I would bring in a scooter for repair. We don't do that ! She went on and on and was a real bit** about it. Then a guy got on the phone and was also not very nice, but not as bad as the rude lady. I just went and picked it back up. Hey, I called and asked. I was told to bring it in, why would you talk to me like that two days later ? Simply rude. The first girl and guy very nice on phone and in person. The guy and lady on Friday need new jobs if they hate working there. Just rude. What EXACTLY did I do wrong lady ? In my mind, it's pretty simple, if you didn't want to work on it or if you don't work on them, simply just tell me that when I called on the phone instead of saying, sure no problem bring it in and we'll look at it for you.

I was put on hold multiple times, awaiting to hear from a technician. I easily wasted 2 hours with…read morethis company. I gave up and did a make shift fix with the aid of Tacoma Screw.

The incompetence of this company is breathtaking. Something as simple as getting replacement…read morebatteries for a power wheelchair takes *months* of phone calls, emails, multiple appointments, missed follow-ups, and reams of unnecessary paperwork and procedure. Their entire system is designed to push paperwork around, slow-walk unnecessary process, set up (and then cancel or miss) multiple useless "evaluation" appointments, and thereby extract the maximum amount of money from insurance companies - rather than actually *help* people who rely on functional medical equipment for their entire lives and livelihood. They bought up all the smaller operators who actually cared and knew how to get things done, and now we all get to suffer the consequences.