Exam went well. They problem is that they tell you they-re in-network provider, but they don't…read moretell you until after the exam, when you are going to get the frames and lens, that your not cover with them for the frames and lens. So then they try to sell you frame and lens at a 30% discount. If you ask me that is kind of a shady way to do business. Now I have to find somebody in-network to get the glasses without have to get another exam.

Dr.Deol is thorough and kind. I've never had such an in depth eye exam and my prescription is…read moreexcellent. I am very near sighted, have astigmatism and cataracts so this is saying a lot. She has a beautiful office in historic Snohomish with parking off street.

I received a text from Snohomish Vision Clinic at 1:30 pm notifying me that my glasses were ready…read more I replied to the same number to ask what time they closed and was told they closed at 5:30. When I arrived at 5:17, I was told the office was already closed, and the front desk was dismissive when I tried to explain that I was acting on a text from the clinic itself. A frames specialist eventually assisted me, explained that the message had come from the Monroe branch, and apologized for the confusion. She was professional and kind, and I appreciated that she helped me despite the mix-up. I'd suggest clearer internal communication between branches and a more courteous front desk response when patients are acting on information provided by the clinic.

We visited their new Snohomish location and had a great experience. Front desk staff was efficient…read moreand friendly. Dr. Lee was great with my 12 year old daughter. The optician helped us find a great pair of frames that were reasonably priced. Parking is a little snug so leave your extended cab dually truck or camper van at home.

I am truly upset and disappointed with our experience at Eye Doctors of Everett. This visit was for…read moremy child, and from start to finish it was extremely frustrating and stressful. Even with a scheduled appointment, we waited over 45 minutes, and the front desk staff was rude and dismissive instead of apologetic. When we finally saw the doctor, the appointment felt rushed and careless. I did not feel confident in the results at all, and I left worried that my child's prescription might not even be correct. When I immediately asked to cancel the glasses order the same day, I was flatly refused with no clear explanation. What made this even worse was the complete lack of communication afterward. I called multiple times the same day and again the next day, but no one answered the phone or returned my calls. As a parent, being ignored when you are concerned about your child's vision is unacceptable. This experience caused a lot of unnecessary stress and anxiety. I trusted this clinic with my child's eye care and left feeling unheard, dismissed, and deeply disappointed. I would never return and strongly warn other parents to look elsewhere.

I do not recommend. The service is at a very low level. It gives the impression that unprofessional…read morepeople who do not understand this work there. You always have to ask them for information after the inspection. They never tell you anything, no recommendations, no comments. If you ask them something, they are reluctant to tell you.

Very disappointing experience. The staff showed unprofessional behavior and the overall treatment…read morewas poor. The service lacked attention to detail, and it felt like the team was inexperienced and not properly trained. I would not recommend this place based on my experience.

As a new patient, establishing care anywhere can be daunting. But it was so easy here! With online…read morebooking requests and texted communication I felt taken care of every step of the way. My exam was timely and informative. Dr Nguyen explained my prescription in a way that made sense to me and didn't use any complicated jargon. I felt at ease the entire time and never was pressured at all. You will be taken care of here! They also repaired my glasses that I'd badly bent over the summer which I thought would be beyond repair. Amazing!

I started with Dr Schrader a few years ago when I thought I had a detached retina. I was able to…read moreget in same day and Dr Schrader performed the most thorough eye exam I've ever had. I have been to many optometrists in the past, but none of them come close to Dr Schrader! He's incredibly knowledgeable, very thorough and has a great sense of humor.

Dr. Schrader just did my eye exam and won my future business as a result. I've been all over the…read moreworld, and I've seen a lot of optometrists, but never one that was this professional, calm, composed, and helpful. He was super easy to work with, very knowledgeable and honest (how often does that happen in business?), and gave me the clearest vision I've had since I was a child, bar none. The exam was quick and easy, without the dreaded limbo. You know what I mean? "2... 1.... no 2... uh, can you go back to 1? 2 again?" I could clearly tell the difference between the lenses in all but a few circumstances, and those took all of a few seconds to resolve. I typically leave my options open even when I find world-class practitioners, but a 30-year search ended today. I've found my optometrist for life.

I went to Cascade Family Eye Care, Lake Stevens, Wa today to look and possibly buy 2 new eye…read moreglasses, I already had my prescription. I wasn't completely in the door when was asked do you have an appt, nice I don't I just want to look at your selection of frames, still said you need an appt, then a go ahead. I have never encountered such rude receptionists. I encountered 2, dark haired was the one that did the talking, the light red haired one just stared at me with this bland, bored expression on her face. Terrible customer service, your front desk are basically the ambassadors of your business. Hopefully you can find somebody better. I sure won't be back and I will inform others.

Love Dr. Beazer and his staff - I honestly don't think I've been to a nicer doctor! My eyes keep…read morechanging (usually b/c of pregnancies), and I've never seemed to get the right fit of contacts that helped me feel like I was seeing things clearly. This office has all of the latest equipment and he was super patient through all my unsure answers (Dr. B: "Number 1, or Number 2?" Me: "um... could you do that again?"). After getting a new prescription and testing out some contacts, he sent me home with a bunch of trials that would tide me over until I could get the full year contacts ordered. They also have a great glasses selection - I could have picked out at least 6 different pairs that I would have been happy with! Overall, a great experience and I have definitely recommended them to my friends and family.

The people at Oculus are truly warm, kind and knowledgeable and it's a great place to shop. Their…read moreinput and the buying experience make it a true pleasure.

Oculus Eyewear is the best location for eye exam, contact lens exam and other vision services in…read moreSeattle. Dr. Woener is a very caring, patient and interactive person. He is keen on interacting with patients and knowing how we feel about our vision or spectacles needs. The experience transformed a mundane vision exam into a casual and comfortable conversation. He pertains his professionalism and a precise vision exam. He understands the variation of contact lens. I am so happy that I was given free colour lens to see which colours I liked. I am very happy with Dr. Woener's efficiency and consideration. Jess is kind and thoughtful. I like to chat with her. She answers your emails very quickly. She helped me with the lens for my frames yesterday. She explained in details and responded honestly. The shop is bright, comfortable and convenient. Oculus is highly recommended.

I took my roommate here for his eye care and was so impressed with how thorough and caring they are…read morewith their clients. They also have the latest equipment. I'm planning on switching over to them for my eye care in the future!

Very poor communication and a complete waste of my partner's time…read more After my partner had his eyeglasses exam, we looked into getting glasses there. The front desk explained the insurance allowance and gave us a quote, but once a frame was chosen, multiple extra fees were suddenly added. The final price was nowhere near the allowance we were originally told. None of these additional costs were explained upfront, and the information given by the front desk was misleading. On top of that, my partner had a scheduled contact lens appointment, which was canceled only one hour before because the clinic suddenly claimed "training" was required--despite him already being a contact lens wearer. This requirement was never mentioned when the appointment was scheduled. Between the hidden fees, last-minute cancellation, and lack of clear communication, this experience was extremely frustrating and a total waste of time. I would not recommend this clinic to anyone expecting transparency or professionalism.

Ok, having read through the one star reviews, it's too bad peeps had those experiences and…read moreexpectations. My wife and I visited this clinic before deciding where we would fill our eyeglass prescriptions. It was here or Costco. As it turned out, we went with MC Family Eye Center (MCFEC, this clinic). They were very professional and worked through my indecision with me. My wife knew what she wanted (Zeiss). Anyway, the staff and docs were great and we will be back. If either of us need a cheaper second pair of glasses as a back up, sure, we'll consider Costco again. However, Costco does not cold mount lenses. That's important to know if you bring your own frames. I'll be asking MCFEC if they do. If so, it's a one-stop shop with a lovely lobby and decent choices for frames. Five stars. ;)

If you use any of the services provided by Mill Creek Family Eye Center, please get ready to get a…read morelawyer because they will sue you if you don't pay your bills right away. In my 37 years living on this earth, I have never been sued. I got a 4 page court summons for... guess how much... $103.00 balance. This whole excessive threat has been quite an overwhelming experience for me personally. I highly encourage everyone to be cautious with their aggressive billing tactics and understand what you're getting yourself into. Or just avoid them and find another "family" oriented eye care professionals in the North Seattle area. Just a friendly warning from a very friendly patient.