Exam went well. They problem is that they tell you they-re in-network provider, but they don't…read moretell you until after the exam, when you are going to get the frames and lens, that your not cover with them for the frames and lens. So then they try to sell you frame and lens at a 30% discount. If you ask me that is kind of a shady way to do business. Now I have to find somebody in-network to get the glasses without have to get another exam.

Dr.Deol is thorough and kind. I've never had such an in depth eye exam and my prescription is…read moreexcellent. I am very near sighted, have astigmatism and cataracts so this is saying a lot. She has a beautiful office in historic Snohomish with parking off street.

I received a text from Snohomish Vision Clinic at 1:30 pm notifying me that my glasses were ready…read more I replied to the same number to ask what time they closed and was told they closed at 5:30. When I arrived at 5:17, I was told the office was already closed, and the front desk was dismissive when I tried to explain that I was acting on a text from the clinic itself. A frames specialist eventually assisted me, explained that the message had come from the Monroe branch, and apologized for the confusion. She was professional and kind, and I appreciated that she helped me despite the mix-up. I'd suggest clearer internal communication between branches and a more courteous front desk response when patients are acting on information provided by the clinic.

We visited their new Snohomish location and had a great experience. Front desk staff was efficient…read moreand friendly. Dr. Lee was great with my 12 year old daughter. The optician helped us find a great pair of frames that were reasonably priced. Parking is a little snug so leave your extended cab dually truck or camper van at home.

I am truly upset and disappointed with our experience at Eye Doctors of Everett. This visit was for…read moremy child, and from start to finish it was extremely frustrating and stressful. Even with a scheduled appointment, we waited over 45 minutes, and the front desk staff was rude and dismissive instead of apologetic. When we finally saw the doctor, the appointment felt rushed and careless. I did not feel confident in the results at all, and I left worried that my child's prescription might not even be correct. When I immediately asked to cancel the glasses order the same day, I was flatly refused with no clear explanation. What made this even worse was the complete lack of communication afterward. I called multiple times the same day and again the next day, but no one answered the phone or returned my calls. As a parent, being ignored when you are concerned about your child's vision is unacceptable. This experience caused a lot of unnecessary stress and anxiety. I trusted this clinic with my child's eye care and left feeling unheard, dismissed, and deeply disappointed. I would never return and strongly warn other parents to look elsewhere.

I do not recommend. The service is at a very low level. It gives the impression that unprofessional…read morepeople who do not understand this work there. You always have to ask them for information after the inspection. They never tell you anything, no recommendations, no comments. If you ask them something, they are reluctant to tell you.

I've been seeing Dr. Nguyen for well over 6 years, and I refuse to see anyone else! (I won't even…read moresee his partner) I have absolute trust and confidence in Dr. Nguyen, as he's the only eye doctor I've ever had that doesn't overcorrect my vision! Everyone in the office is friendly, nice and patient, and really welcoming! I had a bit of an issue with the new Retina camera (I have sensory issues) as it emits a very high pitched noise (think camera flash charging, but the sound never stops and it's really loud) and they were sooo gracious and patient with me. Incredibly understanding! They let me husband in with some earplugs for me, and I was good to go! They had no issues with understanding this and letting him bring them in for me. I'm also a contact lens wearer, and have gotten many fittings here, and just ordered my first boxes of contacts from them last year as well, and it was great! I got my first pair of glasses done by them last year, and omg I'm in LOVE with them. As a previous patient of Costco, you couldn't pay me to go back there, or anywhere else (they've messed up my glasses so bad, they're unwearable, so I wasted a lot of money) With Comfort Vision, you get what you pay for, and that a very high quality care of your eyes and eye health! They're incredibly detailed, and through, and they really want to make sure you understand what your benefits pay for, etc. Thank you Dr. Nguyen and staff for all that you do, and taking care of your patients so well!

I'd give them 0 star. Denied access despite having vsp insurance and an appointment…read more They're total fraudsters with fake 5 star reviews from review farms and shouldn't be in business. Illegally asking her for a "Kaiser medical insurance" despite having a separate and valid vision insurance is illegal and just stupid. If they can do this to a 7-month pregnant woman , I can't imagine how they treat others.

I started with Dr Schrader a few years ago when I thought I had a detached retina. I was able to…read moreget in same day and Dr Schrader performed the most thorough eye exam I've ever had. I have been to many optometrists in the past, but none of them come close to Dr Schrader! He's incredibly knowledgeable, very thorough and has a great sense of humor.

Dr. Schrader just did my eye exam and won my future business as a result. I've been all over the…read moreworld, and I've seen a lot of optometrists, but never one that was this professional, calm, composed, and helpful. He was super easy to work with, very knowledgeable and honest (how often does that happen in business?), and gave me the clearest vision I've had since I was a child, bar none. The exam was quick and easy, without the dreaded limbo. You know what I mean? "2... 1.... no 2... uh, can you go back to 1? 2 again?" I could clearly tell the difference between the lenses in all but a few circumstances, and those took all of a few seconds to resolve. I typically leave my options open even when I find world-class practitioners, but a 30-year search ended today. I've found my optometrist for life.

I went to Cascade Family Eye Care, Lake Stevens, Wa today to look and possibly buy 2 new eye…read moreglasses, I already had my prescription. I wasn't completely in the door when was asked do you have an appt, nice I don't I just want to look at your selection of frames, still said you need an appt, then a go ahead. I have never encountered such rude receptionists. I encountered 2, dark haired was the one that did the talking, the light red haired one just stared at me with this bland, bored expression on her face. Terrible customer service, your front desk are basically the ambassadors of your business. Hopefully you can find somebody better. I sure won't be back and I will inform others.

We have had a great experience as our entire family with this clinic! Dr Beazer was great with our…read moretoddler and getting her to feel comfortable! We recommend this clinic to all of our friends and family!

They are so understanding, kind, flexible, responsive, and generous! Very happy to have found them…read more Highly recommend!

The people at Oculus are truly warm, kind and knowledgeable and it's a great place to shop. Their…read moreinput and the buying experience make it a true pleasure.

I took my roommate here for his eye care and was so impressed with how thorough and caring they are…read morewith their clients. They also have the latest equipment. I'm planning on switching over to them for my eye care in the future!

Very poor communication and a complete waste of my partner's time…read more After my partner had his eyeglasses exam, we looked into getting glasses there. The front desk explained the insurance allowance and gave us a quote, but once a frame was chosen, multiple extra fees were suddenly added. The final price was nowhere near the allowance we were originally told. None of these additional costs were explained upfront, and the information given by the front desk was misleading. On top of that, my partner had a scheduled contact lens appointment, which was canceled only one hour before because the clinic suddenly claimed "training" was required--despite him already being a contact lens wearer. This requirement was never mentioned when the appointment was scheduled. Between the hidden fees, last-minute cancellation, and lack of clear communication, this experience was extremely frustrating and a total waste of time. I would not recommend this clinic to anyone expecting transparency or professionalism.

I've been a patient at Mill Creek Family Eye Center for over 12 years and have consistently had…read moregreat experiences. I even continued scheduling appointments here while living in Oregon because I couldn't find a provider I liked as much. Everyone, from the front desk staff to the optometrists, is friendly, professional, and knowledgeable. Whenever I've had questions, they've taken the time to answer them thoroughly and make sure I understood. I highly recommend Mill Creek Family Eye Center for quality eye care and excellent customer service.

The doctor and optical department were amazing and took great care of me (as always)…read more Unfortunately, the pre-testing staff were not so friendly. I was late to my appointment, and instead of being offered to reschedule, I was rushed into my appointment. The staff said they were "doing me a favor" by letting me still be seen, but I've never been treated so harshly at this eye clinic. This was after me apologizing for being late and even agreeing to do the additional (and out of pocket) OptoMap photos to speed up the appointment. If my late arrival was such a burden to the schedule, I would've rather just rescheduled.