We had an unfortunate experience with our 8 year old son trying on special contacts at this…read morelocation. We were not thoroughly briefed before the appointment that staff would not be allowed to assist him with the contacts, and that parents weren't supposed to be in the room while he was trying them on. This was a traumatic experience for our son (the contact got stuck in his eye and the doctor had to use a small plunger to pull it out after I begged them to) but especially traumatic as parents watching our child struggle while the staff did...nothing. I hate leaving negative reviews but parents need to be told EXACTLY what to expect so this situation doesn't happen again. No, we will not use this business again nor can we recommend it.

Terrible customer services! I ordered my contact lens few times. Payments were charged but no…read moreproducts received. I had to call and asked to find out that they never placed the orders. It caused long delay and they never called patients to inform issues occurred. This time even worst, I waited 2 weeks, never received my product. I had to call again. They told me my prescription expired after 2 weeks!!! Never call patient to inform issues occurred, payments charged but no products received!!! Do yourself a favor, don't do business with this eye clinic!!!

Sherman Optical offers the best eye glasses that you will find anywhere! I am so pleased with my…read morenew glasses from there! I'm especially impressed with how good the lens are. I'm 79 and have worn glasses since I was 6 years old. I know good quality in glasses when I find it. Having been in business since 1939, Sherman Optical offers that good quality. They also offer a warranty on your glasses and lens and free cleaning fluid. Plus when you go to Sherman Optical you are welcomed by nice, friendly people who know exactly what they are doing. I won't go anywhere else for my eyeglass needs!

Mike was very helpful and very understanding of my needs. I am here in Seattle visiting my children…read moreand I dropped my only pair of eyeglass. I couldn't function without it. Mike understood my dilemma and helped me out by fixing it so fast. He fixed it within an hour. He's really amazing. I couldn't believe this kind of service at all. I am really appreciative...

I was in dire need of finding 4.0 magnification reading glasses. After calling seven (!) other…read moreshops, I called College Place Optical. Success! Eric had a pair that were perfect for my friend scheduled to fly overseas the next day. While we were at the shop picking up the readers, I saw many interesting and attractive frames for prescription glasses. I am always on the hunt for great looking frames and they have a super wide variety from Plain Jane, Wild Child, Sport Court, School Kid and Corporate Ken. If it weren't enough that they have great frames, Eric and Evan are the nicest and most helpful people ever, so I can't wait to go back with my next new prescription. Great people, great selection, super reasonable prices.

Amazing service, very prompt and communicative! I definitely recommend them for eyeglass repair or…read morefor buying a new pair!

Super friendly staff, and fast service. They don't have the biggest selection of frames, but they…read morehave good frames. I'll go back.

I have never written a review before but I feel compelled to do so for Dr Godines. As a senior, I…read morehave been to many eye doctors but none have compared to Dr Godines. He is so pleasant, kind, understanding, professional, and very thorough. We drive from Leavenworth just to see him and he makes it well worth the time and effort and so appreciative as we are of him. Krista is also very pleasant and knowledgeable. Thank you so very much, Dr Godines, and Krista as well! Jim and Sandy

Can't praise enough. Very easy to work with, very knowledgeable. Goes beyond to make sure we are…read moretaken care of, healthy and happy.

From making appointments to insurance billing, the staff managed everything seamlessly and I really…read moredidn't have any issue with co-pays or anything, since Eye-Q Vision is in-network with my insurance. Dr. Hamasaki is really great; he is knowledgeable and addresses my concerns. Highly recommend this place!!

Best service you could ask for in eye care also they have a wide selection of stylish framesread more

If you have astigmatism, consider a different place since Dr. Wong will charge an additional $135…read morefor fitting contacts. Our insurance did not cover this part of the routine eye exam. My wife's doctor before did not charge her for this, and my eye doctor also will not charge for it. Kaiser Permanente's eyecare will not charge for it either.

I would highly recommend Dr. Pool to anybody looking for a very competent, amazingly thorough…read moreoptometrist. He is caring and compassionate. He answers every question completely and thoughtfully.

What an amazing, personalized eye appointment experience! I saw Dr. Lan Tran at Dr. Pool's office…read moreand she took her time to explain everything she was doing. I'm relatively new to the contact lens world and I felt she addressed all of my concerns about dryness, etc. I never once felt rushed nor pressured to buy anything - something which always gives me anxiety when visiting any type of doctor. Lastly, my new prescription has me seeing better than ever thanks to Dr. Tran!! Ps. The office itself is tucked away - enter the building and go down the stairs on the left. Parking is street parking only but there were tons of spaces when we visited at midday on a weekday.

i found some very hip glasses here 3x at the Lynnwood WA location. The eye doctor gave me an…read moreaccurate exam and Rx. Then I had quality assistance with filling the Rx, and applying my insurance.

Love the dr but the front blonde older woman is very rude every time. I had to go because of…read moreinsurance

We ended up at LensCrafters when we couldn't find a kid's glass at my optometrist's location. We…read morepicked up a nice frame from here - we got a great deal. I was super happy. they had a deal going on at the point and I could get another backup glass for less than $150. After a month, we picked up that as well. It was all great. We visited in between for some adjustments and they did it so well. Now when it comes to my glasses, I picked up a frame, they checked my insurance and they did the math - it came around $600. I asked the guy who helped me why it's that costly, I had never paid more than $200 for my glasses ever. He said there are some changes to my prescription and for those glasses my insurance is not covering much. He showed me a few options and finally I ordered mine. I went there again for another pair - this time a reading glass - nothing fancy. It was another person who helped me this time. With a decent frame, it came around $400. I was curious when I saw that amount. He mentioned that my insurance is charging out-of-netwok - that's the reason the cost is high. Then I asked him to check my order - which is already in processing. He confirmed that I was charged the out of network rate - which the first person never mentioned it to me. I ended up canceling that order and did my orders elsewhere - costed me $145 and $120. I never understood why they hid the fact that insurance is charging at out-of-network rate. I understand that customer may not have checked whether LensCrafters fall under in-network or out of network. These are grey areas which change every year when you renew / change the insurance. Why don't they show the minimal courtesy to inform the customers about these details. You may get a few orders, but how long will you get on with it??? Never again!

Why the 3-star reviews from everyone? I just had an amazing experience with Josh (btw, a 17-year…read moreemployee in this LensCrafters location.) Not only was he extremely knowledgeable of how glasses should fit, but he wasn't afraid to suggest a different frame if it didn't "look right" for my face. He shared the benefits of bi-focal (over my habit of having reader-only glasses and a separate pair to correct my normal vision.) It was a GREAT experience from the minute I arrived till the time I left 90 minutes later. Best of all, he was very patient!

We went to K's to get glasses for my 7 year old daughter. Kay was very warm and welcoming, which…read moremade my child feel immediately comfortable. She is very knowledgeable and helped us pick out great options for frames that made my daughter very happy. About 10 months later, we had an issue with the frame and went back to Kay. She loaned us an awesome pair from her own line, completely free of charge, until we got the replacement frame. When we came back to pick up the new frames, Kay surprised us with her generosity and kindness by letting my daughter keep the loaner frames since they looked so good on her! We offered to compensate Kay for them but she turned us down. It was such an unexpected and wonderful gesture that will be hard to top. We can't recommend Kay highly enough!

I have been wearing glasses for a very, very long time and never have I gotten a pair of glasses…read morethat look so good on me, that are such good quality, and provides such crisp vision as I have with a new pair that I got at K's. In addition, it was such a fun, satisfying, andwonderful shopping experience. Kay treated me like an old friend, made recommendations, was so supportive and acknowledging throughout the process ofchoosing something that will grace my face for years.