I appreciate any salon that is able to squeeze me in because I have found that "Walk-ins Welcome" doesn't mean what it used to. I was able to get seated immediately at Lili Nails even though they were practically full on a Sunday. There are about 6-8 nail chairs and I would guess about the same for pedicure chairs. In addition, they have a large selection of colors including ones that I haven't been able to find lately. Compared to other nail salons, they are open much later on Sundays. The owner/male serviced my full gel set and while I valued his conversation, the end result left much to be desired. The polish was not clean. There is nail polish under the nails and the matte overlay polish did not completely cover the nail. In all my years, I have never seen a nail polish so sloppy from a professional. I honestly think it's the quality of work I could have done at home. While they accept all credit cards, there is a $3 up charge for using a credit card. Cash is strongly encouraged. read more

me and my mom and my sister went to the nail salon originally just me and my sister were in our nails done. The lady forced my mom to get a pedicure and she said she was only gonna charge $25 after the pedicure. She said she was gonna cut her nails and AFTER she cut them, she said she was gonna charge her $10. The end total was about $250 we weren't very happy and we don't know how all got added up to that. tina was amazing though!!!! read more

Disappointed in the customer service and quality. My daughter and I had an appointment to have our gel nails removed and redone. The guy that did my daughters nails did not say a word to her or me and her nails are different lengths. Lili the owner did my nails, she kept running to the back of the store when she came back, I asked her three seperate times to trim and or file one of my nails because it was longer then the rest, I finally gave up on asking. The whole process for both my daughter and I felt very rushed. Will not be going back. I attached a picture of my daughter's nails. read more

LiLi Nails - Nail Salons Near Me - Rosemount, Minnesota

I have health issues that leave me with vulnerable legs due to engorged veins. I love getting pedicures and always ask for a gentle technician. I have been to Lil nails and I love this salon. Helen is awesome and many others in the staff are kind, competent and care. I have found a salon that is clean, caring and I along with family and friends will continue to go here. Thank you Sandy read more

LiLi Nails - Nail Salons Near Me - Rosemount, Minnesota

They didn't want to service us because they said they had an appointment on the way; which was a lie. All we wanted was to remove nail polish and acrylic nail. There were two worker available one was almost done with a customer and the other was done. I know they had a hidden motives for turning us away. ( We are black Muslims) read more

The staff were extremely friendly and helpful. I had a nail idea that I wanted them to recreate and they did an amazing job. We didn't make an appointment but they were so kind to get us in. My friend got hers done and they did the hot stone even though she didn't want them, then charge her for it. Overall, I could recommend this place! read more

LiLi Nails - Gel pedicure with cheetah print - Nail Salons Near Me - Rosemount, Minnesota

Absolutely unacceptable customer service and quality. I cannot believe that I was still required to pay $55 ($52 and a $3 card fee) for the "hot stone" pedicure. The sheet says 45 mins and the lady (Lili; possibly the owner) that did the pedicure rushed through the pedicure so quickly and was done after about 25 minutes. When I addressed her she claimed MY TIMER was wrong. Which would mean my phones clock is off. That's absolutely untrue, from the minute I sat down I felt she was rushing through; note worthy I was the only one getting a pedicure and when she was done she sat across from me in a chair on her phone (meaning there wasn't someone waiting on her for a service). I even told her I chose this pedicure because it said "extended foot massage" which was far from what I was given. I am 5 days away from my due date hoping for a relaxing experience and completely wasted $55 on this pedicure. I wanted to get my fingernails done as well but after how she handled the pedicure situation I could not give anymore money to this business. I was told to sit and wait for someone to be ready for my nails which took about 15 minutes, I was barely in the salon for a total of 45 minutes; this included the time it took to pick out finger and toe color, the entire pedicure, drying time, the time took to try and discuss my concerns and PAY. I when I told her I didn't want to get my nails done anymore she grabbed my sandals and headed toward the front ignoring my comments and concerns saying she timed it and gave me what I asked for, incredibly unapologetic or willing to do anything to make it right. I was expected to leave with paper towels weaved between my toes and with the disposable flip flops (again, I wore sandals in that I could have put on back at the chairs had she not grabbed them and went to the front. I was absolutely shocked that the other manager/owner was actually on duty and did nothing in real time to make things right either. I then received a text message thanking me for stopping in and asked me to rate my experience and leave comments which I did. I am attaching the photos of the text I received after I submitted my comments, I thought by the wording of the text message they were actually going to make things right. This was the worst pedicure I was ever received. Other than the color on my nails I don't see/feel a difference whatsoever with my feet. The paint job itself is beyond sloppy; she did one coat of the color and when I got home I had to clean a good amount of polish off of my skin itself. My toes aren't even completely painted either (the sides were missed on several). It was obvious she was rushing just to be able to go sit on her phone. I called the next morning and spoke with a very nice lady who apologized several times saying that is frustrating to hear and not the experience I should have had. She then spoke to the man who was working the previous night and told him what was going on since she told me he would have made things right last night had he have known what went on. He came on the phone and told me explicitly " I don't care about your business; go elsewhere". He repeated himself multiple times as I was trying to talk saying "I don't care". He told me that the times on the sheet don't matter and they don't pay attention to them. "Their job is to just get the pedicure done and if it takes 20, 30, or 40 mins that's fine" which is completely unacceptable to falsely advertise times; it's a SCAM. I was completely shocked at how rude he was and then he hung up on me when I was calmly trying to talk with him to come to a resolution. I then called back a few other times and he refused to answer. It doesn't take much to comb through these reviews and see that if there is any sort of issue they WILL NOT handle it appropriately. They have an upsell sheet to promote different pedicure packages, again I even told him I barely got a massage at all let alone an" extended" one as advertised. He continued to say he didn't care and told me to go somewhere else. They have my card information and in order to rectify their horrible customer service I sincerely hope they review the cameras and refund my money completely. Until then I will be posting my experience and review in as many places as I can in hopes others will find a different place to do business with. Almost 40 weeks pregnant or not...NO ONE SHOULD BE TREATED THIS WAY!!! This is not my first experience at this salon however it will be my LAST! I used to see Heidi to get my nails done and NEVER had any issues. This is just shockingly unacceptable. read more

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The best nail place in Rosemount and south metro area! People here are so nice and welcoming. Respectful and offer beverages right away. The prices are fair and they always do such a nice job on my pedicures, gel manicures, and pink and white nails! Love it here and recommend to anyone looking to relax alone or with friends! I recently tried powder, and I love how they explained the whole process and they turned out so beautiful! read more

LiLi Nails - Red powder on my nails - Nail Salons Near Me - Rosemount, Minnesota

Came here with my aunt. We did not have an appointment. They took us to to the chairs immediately. We both got the Volcano pedicure. It was quite lovely! It took about an hour. It had aromatherapy, sugar scrub, hot towels and hot stones. The massage was wonderful! They ladies were super sweet and took great care of us. The place was clean and inviting. We were both happy with our pedicures and the service. Loved the color selections. I will definitely be coming back. read more

Had the most amazing time with my daughter and granddaughter today. I would recommend LiLi nails to anyone. They do such an amazing job so professional. Great with kids, perfect atmosphere. read more

The only reason I'm giving this place any stars is because of Heidi. She always does an amazing job and is so sweet. The organization and scheduling of this salon is absolute chaos. The guy who I assume is the owner is rude and does not know how to properly schedule appointments that don't overlap and don't cause long waits. I had an appointment for a pedicure and full set at 2pm. I was not helped until 2:45pm. I finally got my pedicure done by 3:15 and was waiting to get my full set done. By 3:45 I just left because there were so many others waiting and nobody was giving me any sort of time frame. There were people with appointments leaving because they were not being helped. This place needs serious help on how to run a business and how to schedule appointments in an organized matter. I will not return and will certainly never recommend this salon to anyone. read more

I was told about this nail salon many years ago I've come and gone over the years but I always end up coming back now I'm here to stay for good! they always do the best job around, the customer service is top notch LiLi Nails is truly the best!! I have tried them all I feel and ALWAYS end up coming back. See you soon read more

LiLi Nails - Nail Salons Near Me - Rosemount, Minnesota

Loved this place when they opened. The massage was great. The polish lasted for a long time. Pedicure was fantastic. Now they are terrible. Customer service is awful. Hardly any massage. Employees all speak to each other and not the customers. All around it isn't good. Then to top it off one of the people I bragged about this place to had a horrific experience here. She requested gel nails and they did them incorrectly. When she asked them to correct it they didn't and the owner told her to F off and never come back. The person this happened to is the shyest person you will ever meet. I know she was super polite about it. I can't recommend this place to anything me any longer. read more

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Very nice. They go above and beyond. I have been a couple of times now and always happy with my pedicures.

I had a gentleman do my pedicure and truthfully it was the worst one I've had in years. While he painted my nails fine all the luxuries of a pedicure were less than expected and lacking considerably. Quick, very short massage and limited care for sure. read more

Terrible place the owner told me that my girlfriend could get her feet done and I called 20 minutes later to see if I can still have appointment because it's 7:15pm and I was just told 6 peoples were working there. When I called back they told me everyone left for the day. Why even be in Business so many bad reviews. read more

Do not recommend Lili nails I had one soso experience there, but gave it another chance. Was very disappointed. I asked for a pedicure and it was very rushed, then my technician started my manicure only to leave after a minute to work on another pedicure. I sat there 20-30 minutes before I was moved to another station to have another tech work on my manicure. He filed my nails and put on gel polish without soaking my hands or working on my cuticles. It was the most disappointing manicure I have ever had, very rushed and did not do half of what was promised. While I was sitting there another customer left because she had been waiting for quite a while and they still would not give her an estimated time when she asked. The entire experience here was rushed and stressful. Do not recommend ! read more

Service was very rushed and the man did not buff my nails, cut my cuticles, there's polish on My skin and he cut me. Informed the owners and nothing was done about it. Definitely save your money! read more

I've gone to my share of nail salons for pedicures throughout the years and have had average service, long wait times, and techs who seem to be in a rush. Discovering LiLi Nails in Rosemount has been such a blessing! They have early hours on the weekend, take great care if you the minute you walk in the door, and all of gals that have given me pedicures have been awesome! My personal favorite, of course, is Lili herself read more

It was my first time, and it was such an AMAZING experience! Lili took care of me personally and she is a very lovely lady with amazing energy! I definitely will be back to see Lili. Oh i forgot to include that the place is beautiful and they really know how to treat you and let you just relax. read more

Absolutely love this nail shop! This was my second time here and seriously I love the service. My first time here was a week ago, I had a pedicure and it was done by Diana. She's amazing, seriously. I wear heels every day to work and constantly on my feet. My pedicure was amazing. My toes looks so clean and good and they still look like I just got a pedicure. I had the hot stone pedicure and it was amazing! I just got my nails done, I get the gel nails and usually prefer neutral colors mainly because of work. I am so IN LOVE with my nails right now! I'm obsessed with how good they are. This time I got my nails done by the owner herself (Diana had the day off) and she did an amazing day job. My cuticles were so bad, and I mean horrible. Lili did such a good job! I definitely will be coming here regularly, the prices may seem high but they really aren't. You get what you paid for and I'm completely satisfied with my nails. I cannot wait to go back in 2 weeks for a mani and pedi with my sister. read more

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This place is NOT a COVID safe zone. My appointment was suppose to be at noon but I had to move it to 1pm. I called to change the appointment an hour before 12 with no issues. When I got to the place, there were 5 employees with 9 consumers already in chairs. The place was almost full. There was nothing else besides requiring a mask that they are doing to stay safe. Their nail polish options to pick out from is right behind one of the employees so you will be touching them when going to choose. They are not following any social distancing protocols. No hand sanitizer anywhere, not even on the front desk. Employee was shouting to people coming in including myself to see what they wanted, taking in so many walk-ins. It was a mess and I felt so unsafe. I walked out betting they didn't even notice I did. If you want a place that is safe, this isnt it. read more

Absolutely horrible experience for my 3 kids and me. The nail techs were making fun of my daughter's fingers telling her multiple times they were crooked. Lili told me my toe nails were ugly because I wear them short. My other child has hyperhydrosis and the tech kept commenting to the whole salon about his hand moisture. We came there to have a relaxing time to bond and all left bullied. Should you choose to go, make sure you bring cash because Lili asked me 4 times if I had cash for tip and even sent another customer to the ATM to get cash. Horrible experience.​​​​ read more

Run. It's all about the money for these owners. My daughter and I have been regular customers for years, until my friend's manicure came out looking horrendous. I referred her, and felt responsible to get it fixed for her when they did such shoddy work. After arguing over and over on the phone with the owner, she finally said she would take responsibility and make it right. However, when we came back to get our own nails done, the guy owner shoved a policy paper in front of my face and said, "read it"! I did and set it back at the desk. I asked for color samples for my daughter to select from, but LiLi refused to help her. Instead, she shoved the policy page in front of my face again. Uhh sorry friends, we're out and off to a new place that properly sanitizes their equipment and knows how to do nails. read more

LiLi Nails - Nail Salons Near Me - Rosemount, Minnesota

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If I could give 0 stars I would. My daughter and her friend booked a 5:15 appointment for nails and did not receive services until 7:00. They took several walk in appointments ahead of them. This is not the first time this has happened, but I'm always willing to give local businesses a second chance. I will no longer be going here or buying gift cards here. Horrible customer service. So disappointed. read more

Had a facial wax at this salon 2 weeks ago with LiLi, one of the owners. Received 1st and second degree burns to my chin. Emailed them with no response. Went into the salon to show them my chin. I was hustled out as fast as possible and told they were too busy but would give me a refund next time. No next time. read more

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My daughter and I came in for a pre-spring break pedicure. They accept walk-ins, but we had made an appointment the day before. They have a huge selection of polishes and it was hard to decide which polish to choose. The massage chairs were very comfortable. Next to the chairs they have a list of the different pedicures they offer. We chose the basic spa pedicure and it was wonderful! The ladies were so friendly. They treated us to different lotions, hot stones, and hot towels. If this was basic the other pedis must be out of this world! Plus, my daughter is 12 years old so she got a $10 discount. We will definitely come back. read more

Awesome experience with Hellen!! Amazing pedicure and manicure! Scrub & mask along with hot towels and a hot stone massage, who could ask for more? Very kind & attentive! Such a relaxing experience!! I will define be back! And they're open later, so another perk! -Regina read more

Love this place and the owners! I have never been to a salon with more color and style selections. Was referred here by a friend 6 years ago and my only place to go. Thanks, Lili read more

Lili nails is a gem hiding in Rosemount. I got my nails done today by LiLi herself. I'm embarrassed to say it has been 3 years since I had a pedicure and my feet were terrible . LiLi did an amazing job, with a great massage and was super friendly. She knew when to chat and when to leave me to my thoughts. They have a full list of different pedicures to choose from starting at $30. If you pay cash you save $2. They also do manicures, with gel and/or designs and facial waxing. I'll definitely be back, as soon as my husband watches the kids again. Walk-ins welcome read more

LiLi Nails - Perfect pedicure by LiLi - Nail Salons Near Me - Rosemount, Minnesota

Stopped going after I gave them three tries and my gel polish chipped or peeled off completely with a matter of days. Pedicure is fine but the massage is nonexistent and if I wanted just a polish change I'd do it myself at home a hell of a lot cheaper. On the hunt for a decent place near my house, again. read more

Fantastic staff and well done nails. The shop is clean. The prices are very competitive. We loved that it's open before 11 AM! My mom and I had a blast! read more

Fairly expensive and my gel polish chipped in less than a week. Not to mention that they missed removing most of my hangnails during my manicure. The pedicure was much better than the manicure but nothing special especially for the price. read more

Lili herself spoiled my feet and hands! Great visit to Lili Nails with my sister. The whole staff was friendly and the music was got the morning started right. Love that they know all of their regulars names and want to know you if you aren't. Our nails look amazing and thanks to their special paraffin treatment my skins is as soft as my babies butt. Oh.... And if you want to change your mood then you have to try their mood changing gel polish! It's life changing!!! Thanks Lili for making our weekend. read more

LiLi Nails - Nail Salons Near Me - Rosemount, Minnesota

This is my first time in the salon and may I say that Danny is really amazing. He did a great job on my nails, even though I was a last minute customer. Him and his wife were really nice and just knew what color or the length I would love. Fully recommend them to anyone!!! read more

Love this place treated my 9 yr old daughter and I very well, they do a great job, Jelly Pedi is amazing! read more

LiLi Nails - Ahhhhhhh the stressful life of a 9 yr old, - Nail Salons Near Me - Rosemount, Minnesota

Lili Nails deserves all the positive reviews below! It was by far one of the best gel mani/pedis I've had in a long time! Lili took her time and really focused on me as a person. She didn't rush and made sure I got my money's worth! Speaking of money...the prices were VERY responsible! You need to visit this nail salon! They know how to do it right! Everything is very clear and organized! I loved that they used pedi basin liners and still sanitize. Let's you know they don't take short cuts! Oh! And the paraffin wax hand treatment smells AMAZING! read more

LiLi Nails - Love the color selection as well!! - Nail Salons Near Me - Rosemount, Minnesota

Staff was irritable and would not do as requested when I got my nails done. Will not be going again as the nails fell off a couple days after getting them done. When I went back the staff would not provide a refund as they specifically said "nails are not like a piece of clothing, you can't return them if something goes wrong. We put our heart and sole into these nails and there is a no cash back policy". Very displeased with the customer service. Do NOT recommend. read more

LiLi Nails - Awesome nails done by lili nails! Would recommend! - Nail Salons Near Me - Rosemount, Minnesota

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Scheduled my 3rd visit to LiLi nails so I can be ready for a beach vacation in Mexico! Have told numerous friends/neighbors about the terrific service and quality experience the staff provides at this new salon in Rosemount. The setting is lovely and everyone makes a great effort to send each client away very happy.......give them a try! read more

Best nail salon in the suburbs! Always so kind and nice and don't forget, the nails always turn out perfect!