The pharmacy is short staffed They cannot fill orders in a…read moretimely manner. I waited over week to fill a prescription when another location could fill It right away. No follow calls

If you plan to go through the drive through in order to avoid big lines well think again. Might as…read morewell walk inside and wait because they'll help every customer inside before assisting the customer in the drive through window. They made me wait 30 mins for my prescription even though i received a text saying my prescriptions were ready yesterday and now they have me waiting longer as the technician said she has to attend everyone inside first. horrible service.

This used to be the most-visited Indian grocery store in the Union City area. And yes, I know,…read morethere are a lot more Indian grocery options around now. Competition is real, and honestly, that's great for customers. That said, this store feels like it may have passed its prime a bit. They still carry the basics (and that's important), but the fresh grocery selection feels inconsistent. On the flip side, there's a noticeably bigger focus on frozen meals and frozen options, which is convenient... but it's not quite the same as walking in and feeling confident about the fresh picks. A bigger concern for me: a few times I visited, I noticed items that were close to--or possibly past--their prime/expiration date. That's the kind of thing that makes shoppers hesitate, especially when there are so many alternatives nearby. I genuinely think a little refresh would go a long way: - tighter inventory rotation - clearer quality checks - small clean-up / organization upgrades This is still a local business, and I'd like to see them bounce back. I'll continue to support when I can but I really hope they tighten up on options and inventory so it feels like the go-to spot again.

Usually the vegetables are not fresh and nothing like Parwal , guar etc. is available. Twice this…read morehappened to me that the bill was very high when the recipe was checked they put silver coin instead of cilantro. Another time they put a wrong code and bill was very high. Please check your receipts before you walk out of the store.

Tenjinder from photos deseves 5 stars! I came in to get my photos and Tenjinder, was very…read moreinformative and made my visit very welcome! Great customer service! Thank you!

I would like to report a very disappointing experience at the Walgreens pharmacy located at 1795…read moreCapitol Expy, San Jose, CA 95121. I had been experiencing severe tooth pain for several days, which I believe was related to my wisdom tooth. The pain was so intense that I could not sleep, and I was having sharp, throbbing pain that seemed to radiate through my head. A dentist prescribed me an antibiotic because of my condition. When I went to this Walgreens to pick up my medication, the female pharmacist on duty told me that I could not receive it unless I contacted my dentist and asked the dentist to call another Walgreens to confirm the prescription. At that point, it was already around 9:00 PM, and the dental office was closed, so there was no realistic way for me to do what she was asking. I was already in severe pain and became so overwhelmed that I cried at the pharmacy. I understand that pharmacists have policies and responsibilities they must follow, but I felt that the female pharmacist showed very little understanding or compassion for how urgent and painful my situation was. I was not asking for medication without a prescription -- the medication had already been prescribed by a dentist. What made the experience even more frustrating was that I later drove approximately 20 minutes to another Walgreens, where I was able to pick up the same prescribed medication without being required to call my dentist for additional confirmation. I am disappointed that the situation was handled so differently between two Walgreens locations. I hope this complaint can be reviewed so that patients who are experiencing severe pain and urgent situations can be treated with more understanding, compassion, and clear communication in the future.

Recently, I've been stopping at this Walgreens to get a variety of over-the-counter items. Even…read morethough it is a smaller Walgreens they always have what I need. Today, I needed to press the button to get someone to unlock a case so I could get some ointment. I got a prompt response which surprised me. The clerk who helped me today was friendly and personable and the clerks at checkout have always been friendly and efficient.

Came here because the Walgreens website said this location had a canker sore treatment in stock,…read moreafter all the other drugstores were out. Raced down there, from the other side of town, battling a closed off freeway entrance and many red lights. It was 9:44pm and I got to the entrance at 9:45, meaning we had 15 mins until closing time. The doors wouldn't open. Wtf? The security guard then tells us, "We're closed, we close 15 mins early." Um, what? If you close early, then DON'T ADVERTISE THAT YOU CLOSE AT 10PM. Wasted a whole trip for nothing. Will never come here again and I strongly advise nobody else does either. I wonder if it's even legal to do that.

Walgreens is my go-to for my photo needs. Take advantage of their coupons cause it comes in clutch!…read moreIt's always at least 50% off. Aya is usually the person to help me when I go pick up my orders and I enjoy picking up from her because she knows me by name. Always greets me with a smile, provides great customer service and gets me on my merry way in under 5 mins depending on how busy the photo department is. I'm honestly glad that Walgreens is still around after all these years. We still use the pharmacy and they have some of the best 2 for 1 deals or buy 1 get the second 50% off deals for chocolates. Holiday clearance is always good.

Worst Pharmacy ever!! I called to verify that my medication would be ready by 1045 am, I show up at…read more1130 am and it was still not filled. Not sure why they would say it was ready only to disappointed again. Never using this Pharmacy again.

Yeesh. Some of these reviews are scary. I had a different (positive) experience…read more I had a late ER visit which required medication at 9 PM on a Sunday. The hospital recommended this pharmacy and sent the prescription here. Within 30 minutes, I got a call that the medication wasn't in stock nor available for 4 more days. I chose to put the order on hold. A few minutes later, I changed my mind and went to the same pharmacy to request them to transfer the order to another store. The pharmacist who helped was incredibly kind and helpful. Literally had two physical phones up to his ear to contact other stores and ensure they had the item in stock. That level of service is really REALLY special. He could have easily just redirected me somewhere else (16 miles away) and made it someone else's issue to deal with but instead, he chose to do the right thing and make sure what I needed was there before I left. To me, that shows integrity and commitment to work. Yes, the area is a little sketch. Yes, the parking lot has a lot of trash. Yes, the wait times can be a little long. But the customer service is top notch. I'd come back if I needed 24/7 medication in the future.

The customer service here is so poor. It's a frustrating experience every time. Costco and CVS are…read morebetter.

"Always a great experience at this Walgreens! Clean store, well-stocked shelves, and the staff is…read moreexceptionally friendly and helpful."

I don't know what the issue is with this Walgreens pharmacy, but my experiences here have been…read moreconsistently frustrating. I received a notification that my dad's prescriptions were ready for pickup, so I went to the pharmacy expecting a quick transaction. Instead, I was told I had to wait for the pharmacist to release the medications because there had been a change. When I asked what the change was, no one could explain it, and I couldn't find anything different on the prescription label. To make matters worse, I had to wait over 15 minutes for the pharmacist to return and approve the release. I didn't have extra time to sit and wait because I needed to get my dad to a scheduled appointment. If the medication isn't actually available for pickup, then why does the website and notification system say it's ready? Unfortunately, this isn't the first issue we've had at this location. My dad receives a monthly injection, and during our last refill they gave us the runaround for three days, claiming they couldn't reach his doctor for approval on needles. The problem was that there was already a valid refill on file the entire time. It took them three days to figure that out. People don't have time to make multiple trips and deal with repeated pharmacy issues just to get medications they depend on. Because of the ongoing problems, poor communication, and wasted time, I will be transferring my dad's prescriptions to another pharmacy. Of you need your medicine in a timely manner skip this location and go elsewhere.

I came in the other day with my boyfriend while I wasn't feeling well, and we received exceptional…read moreservice from an employee I believe was named Frank. He was incredibly helpful and made a lasting impression on both of us. He was quick, patient, and genuinely kind throughout our visit. I don't often leave reviews, and Walgreens has never been my first choice. However, this experience completely changed my perspective. Employees like Frank make a real difference, and I truly appreciate the outstanding customer service he provided. Thank you for making a difficult day a little easier.

This Walgreens has been a constant source of frustration since the CVS near me closed. I've…read morereceived texts saying a prescription was ready for pickup, only to arrive and find that it wasn't. Prescriptions from my doctors can take hours to appear in their system. One sent on Friday morning still wasn't there by Monday evening, even though my doctor's assistant showed me confirmation that it had been submitted. They're also often out of basic antibiotics. These days, I send my prescriptions to the CVS near my office, which still runs like clockwork

Very friendly and helpful staff. One of the employees went out of their way to walk me over to…read moreexactly what I was looking for rather than just pointing me in the right direction. Really appreciated the service!

The pharmacy always seems like they're in a state of chaos. Sometimes the meds are there, sometimes…read moremeds are not and "sorry you got the ready for pickup message, those are automatic", sometimes the meds are wrong. Just ridiculous. Looking for another pharmacy.

Wonderful experience with Mobile Order…read more Today was my first time using Walgreens' mobile order, and I wasn't sure how it all worked at first. I stood by the pharmacy for a while until a very kind young lady noticed I looked a bit confused. She came over, guided me through the process step by step, and made everything so simple! Her patience and professionalism truly stood out. Thanks to her, I learned how easy and convenient mobile ordering can be -- prices are even better online, and pickup was a breeze! Huge kudos to the team at Walgreens, 3460 El Camino Real, Santa Clara, CA 95051 for their outstanding customer service. I'll definitely be telling my friends and neighbors to try mobile order for a faster, easier shopping experience.

Awful, awful, AWFUL! I have the next batch of a prescription I've been getting here for almost a…read moreyear ready. Except that they only have 10 of the 80 pills. It gets worse. They called on Wed, 9/3. Today is Sun, 9/6, AND THEY STLL DON'T HAVE THE REST YET. What the heck, man? You knew two weeks ahead of time you'd need it. You knew a week ahead of time you'd need it. Proper database software would tell you that. And 4 days *after* you called to say you only have a partial dose, and you still don't have the rest. What the heck, man, indeed. I come to this store because it's the most convenient to where I live. But it doesn't do me any good, IF YOU CAN'T GET THE MEDICINE I NEED. No more. I'm going to switch all my medication to somewhere else. The lady working there wasn't even surprised when I told her that.