** This review is strictly in regards to the photo department. Passport photo in specifics. ** While this particular Walgreens is my preferred location to go to, the service and organization can be lacking from time to time. Granted, I always come back because there is 100% WORST out there. With me trying to get my life together, I finally decided to get my expired passport renewed. This required me to go and get some photos taken. I hopped online and did a quick search for locations that could help me accomplish this task and up pops Walgreens. I'm not gonna lie, I was pretty hesitant to take this route due to some pretty bad reviews and a number of horror stories regarding the lack of care and knowledge the employees had when it came down to photo requirements. The last thing I wanted to do was waste my time, money, and delay my passport getting renewed. BUT!! Convenience and my laziness got the best of me and off to Walgreens I went. I arrive to an empty photo department but flagging someone down was easy enough. In walks Isabel (shift lead) who makes the process super easy. She asks that I take a seat with a white backdrop and begins to take multiple images. Once she was confident that she had a shot that could be used, she brought me over to a kiosk where Isabel went through a check list prior to confirming the photo and printing it out. The process took about 20-25 mins for the images to be ready. Whoo hoo for same day pick up!! Cost was a whopping $17 for a set of 2 which is a lot cheaper than what passport photographers would charge. 5/5 stars for Walgreen's passport photo process. Isabel seemed knowledgeable enough but the final test will be the government actually passing my renewal application. Stay tuned for a possible "part two" review. read more

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Wanted to shout out to KV the tech for helping me with my order. While my antibiotic ear drops were not in stock, she took the time to call a different Walgreens that did have it in stock. read more

Walgreens is my go-to for my photo needs. Take advantage of their coupons cause it comes in clutch! It's always at least 50% off. Aya is usually the person to help me when I go pick up my orders and I enjoy picking up from her because she knows me by name. Always greets me with a smile, provides great customer service and gets me on my merry way in under 5 mins depending on how busy the photo department is. I'm honestly glad that Walgreens is still around after all these years. We still use the pharmacy and they have some of the best 2 for 1 deals or buy 1 get the second 50% off deals for chocolates. Holiday clearance is always good. read more

They are super slow and under staff. I don't understand why I'm waiting for so long to get service. Also before the machine finished printing my paper she just ran off to do another task. No eye contact and no thank you. She was rude and unprofessional. As I was about to enter my member number she cancelled it so I was forced to pay and couldn't enter my rewards phone. This place is awful. She didn't even give me my receipt. I don't know her name but she was wearing a hijab and glasses. read more

No people work in the front,the line to long .i came here waiting about 45 minutes not my turn yet.very bad service

Waiting on refill for 6 days. Calling many times and endless excuses. Apparently they can only use faxes to communicate. read more

Came here for my COVID booster. Nice and easy and I was done in record time. Workers were all nice, but location feels outdated, but I think all Wal Greens are like that. Still pleasant experience. Try the chicken. read more

I came in looking for a finger brace. If I didn't need it immediately I probably would just have ordered it online. I have been here in years. This place looks like a wearhouse for seniors. They have all sorts of medical equipment and items that elderly and disabled people may need. It must be a popular location judging by the line at the pharmacy. I found what I was looking for but it was highly marked up. I can't believe the prices these seniors are forced to pay. The selection is great but the prices are high the high rating is for the large selection and the fact that most stuff wasn't locked up. Much easier to shop here as opposed to Walmart read more

This review is solely for the unreliable photo department. They are the only local to me spot that will allow for same day or next day photo prints (sadly RIP Costco Photo). However, this experience has me irritated up the wazoo. I went in to pick-up my photo order that was indicated ready to be picked up. I was in a rush and did not count each photo, assuming that all 32 from my order would be there. When I got home I realized I only had 18 of the 32. I was trying to get to an appointment and was afraid that the system missed the other 14, so I placed another order of the 14 pictures that were missing. After my appointments I went to the store to explain the situation. The employee did not listen to my explanation about how there were 14 pictures missing thus I ordered those 14 so they didn't need to reprint the entire batch. However, he reprinted the entire order of 32 again. Then, he also charged me for the order of 14 that I had placed as a back-up. I am displeased for two reasons-- (1) The order was incorrect to begin with wasting my time to have to return (2) He charged me the 14 when I tried to explain to him those 14 were the ones missing and he did not have to reprint and waste more photo paper. He ended up shredding the 18 that were in my original envelope. There was a line at this point, so I just paid for the 14 as this was already taking nearly 20 minutes. However, I feel that he did not resolve the situation in the most resourceful manner. I won't say I'm never coming back here again as I know there will be last minute pics I want printed, but I will remember this lesson. read more

If you plan to take a lunch break for 1 hr, please do so. Nevertheless, dont put up a sign said your hours from 8AM-10PM. This means you operate during this window. Additionally, no one is deserve to stand in line for more than 5 mins. If you go down the street at CVS Berryessa and observe, the line move rapidly.... when there are more than 3 customers in line, the pharmacist serve as a cashier........I suggest you "COPY AND PASTE", or hire more help! read more

Try and avoid this pharmacy. Horrible customer service and communication skills. You don't ignore patients especially when they are in pain. I'm in healthcare and I'm appalled with their behavior and lack of care. I wouldn't even give 1 star. read more

This Walgreens is close to my home, but that's pretty much it. I'm glad that this Walgreens store is still around so I can pick up my prescription medications, but I wish they had a cold food and snack selection like my friend, who works for Walgreens, said all Walgreens did. read more

This place is probably going to shut down soon. Log. Waits and pharmacy closed on Saturday until 2. Stuff looks junky and neighbor stores all closed down read more

Cashier was extremely rude. Seemed like she took it personally that I was there to shop and pay. She was rude and very annoyed right from the start and I was the one who greeted her first. I hope she finds another job because Customer Service is not for her. read more

I went for a passport photo. It took like 5 min! The lady was so helpful. The store was clean

Ok store. Difficult sometimes to get help in getting specific stuff you might need and don't know how to find it. I think the reason might be lack of enough personnel to help customers. I always have the feeling you have to know clearly what do you need before going there and do no expect a very good customer service. read more

Shout out to pharmacy and especially Kimberly in this location for the amazing customer service. I was looking for a medicine for a month and I had to call more than 50 pharmacies in south bay to be able to find my medicine after a month of search. Some places didn't even pick up the phone and some places didn't even bother to check their inventory for that medicine and they were literally super rude that made me cry couple of times. However, Kimberly showed an excellent service during my phone call and made sure I got all my answers. She was extremely kind and helpful. She asked all my questions to the pharmacist and made sure I got all the information I needed. I drove 40 mins from Los Gatos to this location to get my medication. Thanks to her I'm finally able to use my medication. Walgreens should hire more people like Kimberly and give good employees a good reward to keep them. read more

The worst flu shot experience ever!!! This store is extremely unorganized!! We got there 15 mins earlier before our flu shot appt. Waited for 45 mins just to get the paper to fill out. After that, another 2 hours standing in line before getting the injection. The line didn't move at all. Everyone was tired and upset from standing and waiting the whole time. There's only one tech working. I wonder what happens when the tech takes one-hour lunch. People probably have to wait for another hour without knowing what's going on. I even wonder what happens if she injects the wrong vaccine to patients (all kinds of vaccine appt go into the same line, same room, and same tech.) Conclusion: Very unorganized and inefficient!!! I spent 2 hrs 50 mins just to get flu shot. read more

Adding on from my last review this pharmacy has gotten worse especially the pharmacist she is very rude and ruins your medication pick up I couldn't get a medication because I'm taking something like it so they denied me and made a big scene about it idk if all Walgreens are like this but this one is making them seem like a horrible pharmacy they will hold your medication until they get several check ins with insurance and the doctors it is a ridiculous process if you have mental issues I suggest you avoid this pharmacy it'll just make your case worse read more

It is close to my house and customer service is rather very great here. The store is well organized and it is easy to look for things. I do find it weird that the Walgreen's here sells cigarettes when the one in SF near Revere/ Third does not. My boyfriend was pretty shocked. Can't understand why. This one doesn't have security and locked products while the one in SF does.. haha. read more

This Walgreen Pharmacy (2105 Morrill, 95132) is always busy. Long waiting on phone and long waiting on line (inside store). They are either having bad management or not enough helps. If business is good, they should hire more people. Having customer hold / wait is the worst biz practices. Sorry, give them 1 star. read more

WARNING! DO NOT GET YOUR SHOTS HERE! They are extremely unorganized. If you don't want to wait over an hour in line don't come here. People giving the shot are also rude af read more

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The store manager is absolutely hopeless!! Very rude and no care for the customer at all. Looks like he is aiming to shut down this shop!

Just...no. I can't entirely fault the employees. It's the company, that just stopped caring. Understaffed and expect wait times 10-15min for ANY purchase. Pharmacy is too busy to pick up any phone calls, do mail order. Just...no. read more

Quick and easy trip, no hassle. I had to pick up a prescription from the pharmacy - the pharmacist was kind and empathetic towards me and other customers. I needed some electrolyte solution and they were well-stocked with many flavors. I also picked up some chocolates (that seemed pricier than at other supermarkets) on the way out. The cashier was friendly and quick. Overall, the store looked clean and was well-stocked. read more

AVOID THIS WALGREENS! I went in to get my prescription filled and wanted to use the Good Rx coupon specific for Walgreens and they said they would not accept it. Of course they would rather charge me over $36 for my medication rather than the $4.53 which was the coupon price. Price gouged. Terrible!!! read more

Walgreens - Drugstores Near Me - San Jose, California

Worst Walgreens for pharmacy service, medication in stock, lack of communication, poor service and beyond long waits if your medication is ready! Go elsewhere!!! Save your time! read more

Worst pharmacy service. They do not honor their appointment times for flu shots. 1+ hour wait even after having an appointment

I was looking for particular item that seemed very hard to find. I checked a couple of other pharmacy stores but could not find it. I am so grateful to come to this Walgreens location and the young lady at the front took the time to help me find it!!!! Huge thank you!!!! Also I love dogs and Walgreens has really cute dog plushies right now as part of their Valentine's collection. They have 12" plushies of golden doodles, shibas, huskies, Rottweilers, and bulldogs! Currently 25% off and comes down to $5.99! read more

As you can tell from other reviews, they overbook their shots. I had a 12:15 appointment for my daughter's COVID shot. Got the shot at 1:30pm. That being said. Everyone was nice. read more

This was before Covid. I had to buy some very expensive medicine, and was panicking when I was in line. However, once I got to the front of the counter a miracle had happen. The lady of the counter said she could apply some coupons for me, and I was able to paid half the price. I am very grateful for that kind act. Thank you! read more

Walgreens wasn't much of an attraction, meds still pricier than other drug chains buys: lindt's dark chocolates "80"? 2/$5. -taste better than ghiradelli chocolate bars -surprised chocolates can be used as part of weight loss program of course in moderation... -some bars 2/6. not properly priced. quick in and out, cool! read more

The waiting times at this Walgreens has improved over the last one year or so. Overall it provides good service now.

Sure most Walgreens look the same except for the ones on the Vegas Strip. We're 14hr drive from there (we'll depending on traffic and car you're driving) so this one is looks routine. Tucked away in a North San Jose suburb it doesn't look like much from the outside. Sure some folks are asking for money at the parking lot exit but this Walgreens has 2 other enctrances and extits you can use to skip around them (which is a bonus). The store is clean, plenty of parking which makes it easy for a quick run in and out as lets face the fact.. You're coming here because you forgot something while shopping someplace else (ink, paper, TP, hair dye, etc).. OR you just want to be in/out quick without dealing of largeness from a larger store (target, walmart, etc). This store has great assortment but the one side, clean aisle ways and great merchandise. Prices are ok for a walgreens but the down side from a 3-4 star review is check out. Seems every time I jet into this place to get that 1-2 items i need i spend 5x-10x the time in checkout. One person cashier and with 3-4 people paying (on average). There's that one person that doens't know how to use the credit card machine, or using every last coin they have to pay.. It's almost torture. With the large store in the same mall now having self check-out lanes im almost sure I can be in/out of there just as fast. BUT.... Wait for it.... .The staff here at the Walgreens is 10x better then the other stores. No matter if it's the nice sweet grear grandmother lady or the recent grandfather looking guy their smiling faces, get to know customers, caring "how's the kids doing Judy" attitude makes me wanna shop here more the normal. Yes, thats right it's the loving care at the long checkout line that keeps me coming back even though I hate it. Hard to find that late 1950-1960's local drug store type of personalization anymore. If management gets rid of it then i'm out shopping someplace else... Thats what gives this place a 4 star then 3!! read more

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Pathetic pharmacy service. Every time you come here only one person at the counter to give your medicine and plus very unorganized. They take forever to find your medicine. Be prepared to wait in line for 20 mins to half hour read more

Today like 5mins ago I was there buying my son some chips and I went to the cashier to pay with my food card she told me we don't take that and mine you I literally used that last week at the same location ‍THE CASHIER Name IS Christine read more

The worst pharmacy. The store is unclean. Always slow service at the pharmacy, no matter how short or long the line. Pharmacy staff v rude to customers and inconsiderate of their privacy. Terrible. read more

Honestly the rudest, most unprofessional pharmacy staff I've ever dealt with. I'll have my Dr send my prescriptions ANYWHERE other than here from now on. The pharmacy can thank "Asima" for the loss of this customer. read more

Terrible pharmacy service. I have to waiting for answers phone along time about 50 minutes. After 3 times they pick it up and asking my question, and I only asked: could you check my prescription for ready to pick up please? They don't asked my information.. and told me holding the phone and repeat 3 times. Why I can wait them long time 50 minutes for answering "yes" or "no" so bad attitude, rude..... read more

Walgreens - a vase of flowers on a table - Drugstores Near Me - San Jose, California

This rating is for the Pharmacy and ALL of their workers. I have been here for many years and the service is horrible. And they make mistakes OFTEN! I just spent more than half an hour waiting for my prescription just to go home and find out they gave me less pills than I paid for! So I have to waste more of my time and GAS (which is very expensive right now!) just to come back and fix their mistake! And now I have to wait LONGER because they couldn't bother to get it right the first time! How can you take so long and still mess up? Go back to school! Please get rid of these incompetent people! read more