I always stop at this 711 once a day pretty much everyday. The 2 times of been extremely unpleasant. I go there with my service dog and my service dog let's me know when my sugar is low or high. When I was there my service dog was crying a lot because my sugar was extremely low. I was waiting for my pizza. I guess another customer stormed claiming how uncomfortable he was. The cashier said it was my fault that he lost the sale and made the customer feel uncomfortable and left. He blamed me because my service dog was crying. The reason she was crying was because my sugar was low. Then today I went to go add money to my cash app. The guy said there system was down and it would be down for 2 months. But then someone behind was able to add money I absolutely hate this 711 all the guys there treat me awful. They discriminate against me because I am white, female and because I have service dog. I only go here because it's close to me but every time I have to give myself a pep talk because they give me awful anxiety read more

Says its open 24/7, its not. I get up early to start work at 5 am. 3 times now at 3:30 am they are locked doors. This time i literally saw a rat crawl around in there as I tried to ooen the doors. Either fire the employee and get pest control or actually state your real hours of ooeration. Rats are crawling all over your food people. Not coming back even if it is open. read more

These guys are super shady. Sell on items 2 for $7, they said were for different items, charged me full price, and when I try to proved to them they were wrong they all of a sudden don't understand basic English. read more

7-Eleven - Muscle Milk Pro Series Protein Shake, Intense Vanilla 14oz - Convenience Stores Near Me - San Jose, California

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You can't deposit funds to your card (network always down). Stop serving people while you're on your phone! I don't care if you're hands free. Main issue... if you happen to enter when they are stocking the shelves, they will ask you to "wait a moment" before serving you. But it can take up to a minute or two. Maybe it's just me but that seems like a lot . I've had this happen with more than just myself in line. Lastly..it's not open 24 hours. Or should I have opened with that? read more

The guy who works here mostly the thicker Indian. Is rude as heck. I don't know what's his problem he always has a mad face. While the other taller slim one is nice, never coming back here read more

On the bottom floor of a residential building. Nearby many hotels. Colorful characters hanging around... Hard to find a parking spot. Inside help was efficient and helpful. Amazon lockers, donuts - everything you expect here you will find. Smaller location and older looking inside. Colorful people hanging up front. One lady with a dazzle skimpy dress. Probably lives upstairs. Parking immediately in front of the store isn't gonna happen. Might have to walk a block if you want an official legit spot. The guy behind the counter is as good as it gets. I've seen some lousy people working at 711 - like the one in Castro Valley where he is always on the phone... This guy is focused on the customers and gets the line moving. read more

I went there to load prepaid card and I paid my they acted like change was there tip. The cashier was not paying attention talking to his coworker but still I would think u pay attention. I normally don't go to this location but it was on the way home. No stars if I had to ask for my change back. read more

Unhelpful, useless, and apathetic staff. Lies to your face, irritatedly saying he doesn't know ANYTHING you ask. I'll take my business down the street to Chevron where the guy is actually kind and deserves my money, thanks. read more

Parking lot sucks (It smelled like pee) Workers working with no gloves. Suspicious people around. read more

Colorful!!!Is thr word is use to describe this tiny 7/11 Right in first street next to Dennys and crappy hotels known for hookers and druggies but somewhat cleaned up over the past couple of years. Lots of transient patrons ,alcoholics and sugar attics go to this 7/11. It's busy every time I go by or in with tons of foot traffic. No reason to review it really but I just did! read more

Okay now I know 7 11 s aren't known for there service but holy shhh this group took it upon themselves to make a pandemic even worse. Btw they don't wear gloves don't clean baskets and are selling an off brand hand sanitizer not sanctioned by 7/11 for exorbabt prices. Like I'm legitimately impressed with how possessive over bags ppl are here. I asked for bags they say okay put 1 grocery in 1 bag then finish the order then I was like yo bruhhhh bags mah dude then the lady gets all up in my biznezz startjng a gang war over a bag. She was young and had green blue eyes management just letting you know before she assaults some poor fool who wants bags ... Be active consumers boys this was straight up the second worst 7 /11 ive see in the bay. And number one didn't win by a lot. read more

Honestly, this location is the most convenient for me, and it's listed as 24 hours online. This is the fifth time I've come here around 4:30 a.m., and it's been closed. The employee saw me, walked away, and disappeared. When he finally came out of the back, he saw me outside and told me to wait five minutes. Most of us coming in at this hour are just trying to grab some coffee. It's just bad business... read more

First let me start with this place stinks like pee from the moment that you open your car door all the way inside the store! Not to mention all the crackheads that hang out and have to avoid getting harassed for some change. I've came to this location many of times and still don't learn my lesson! I have walked out of that store without buying because of the RUDE and UNPROFESSIONAL way they treat their customers. I walked in and was smacked by one of the employees sweeping like I wasn't even there, no excuse me or sorry, I brushed it off and went for some drinks, I grabbed drinks and stuff, there was a line of at least 5 people. (There were 3 employees) we stood in line for over 10 minutes without any type of acknowledging that they had customers, another customer and I just dropped our stuff there and took our business elsewhere! If you go to this 711 location you will REGRET IT! So this is my warning DONT GO waste your time or money since they don't care about customers! read more

Never coming here again. the cashier guy was hella rude and disrespectful

3 times this month I bought spoiled milk here. The employees ignore customers waiting for service here for AS LONG AS FIVE MINUTES. Most employees don't speak Spanish or English and they are incredibly rude. When you call customer service someone in El Salvador answers. They don't have 7-11 stores in El Salvador. Boycott this store please ! They don't care about customers at Al !!! read more

No masks. No gloves. Cutting pizzas while using cell phone. Talking about girls in Punjabi among each other. People consuming alcohol in parking garage. Need I say more? read more

7-Eleven - No mask. No gloves. Using phone. While cutting pizza. All employees were like this - Convenience Stores Near Me - San Jose, California

If you want to get scammed out of deals on reduced prices of drinks when bought in packs of two, come here! If you want coffee, you won't find it here as the machines are broken. Hard to get items out of Amazon Locker, because every time shipments of boxes are blocking it, and I have to always ask for help to move it. The store is NOT open 24hrs. Apparently they close from 2-4. Why? Finally for the prior reviews about the rudeness of one tall employee. You don't see him anymore after he acted too rude to the wrong person and ended up in the hospital. read more

We like this branch. It's well lit. Ample parking space. Fast service. Well stocked and open 24 hours! They resolved their issue with the columns in their parking area. Half of it used to be painted black and you can hardly see when you're backing up. NOW -it's painted in stripes of red/white/yellow and with a reflective material. It's more visible now when your back up light is on. Nice job! read more

I believe my experience wasn't any different to other Yelpers but the place does offer convenient parking spots and have Amazon lockers which can make this place little more appealing besides being a conveniently located store, Just like other 7-Eleven's, This place has slurrpy, Pizza, and of course Indians (don't judge me :) ) The girl behind the counter was pretty quick but other two fella's were kind of lost, didn't get much help from them read more

Two stars instead of one because I'm at least happy this place exists. However, the staff were very rude. I was in front of the line telling the cashier what I wanted (because isn't that what you do when you're in front of the line and the cashier is right in front of you? ) He just look at me when I was speaking and then walked over to the corner and just kept talking on his phone for minute and then came back. Back in the day if I did that whenever I had a customer service job I would have been fired for sure. I'll give them more chances though. People mess up. They also charged me for an extra taquito that I didn't order. Oh well. The sketch people outside the store don't help but then again that's all part of the 7-11 experience! That part doesn't bother me much though. It's the customer service that bothers me. read more

0 stars, they rudely told me to go away saying there not open. Isn't it 24 hours? They said they where on break? I was on my lunch break at 2am. Very inconvenient for people who work around the area. read more

This place. If you ask for my Id and you glance at it and then continue to ask over and over, it's right here dude. Don't argue with me. Wtf. There is one female clerk who is on top of it. But if she's not there you are out of luck. Don't be stupidly aggressive with your customers, it's not appreciated. read more

Always dirty and always has seedy element outside. Been there a few times because it is close to my hotel. I always keep my head on a swivel. This time I saw the big boss man handling money and other disgusting items around the store. I told him I'd ring my items myself. The a-hole got pissed and told me he had to do it. I explained that I did not want him handling my food. He told me to leave the store. I dropped my stuff and left. I shall NOT return. read more

Ugghhh...this 7-11 has a lot going on here now. First of all, I gave their most recent addition, the Amazon pick-up locker, a try here. I had my shipment sent here to their 24-7 locker and I unlock my locker using the unlock key that was emailed to me. Well, luckily I only had purchased a book but seriously with the kind of people that come in and out of this 7-11...I may start to reconsider whether I feel comfortable shipping and picking stuff here. Also not to mention that there are usually homeless and beggars outside in the garage and street occasionally which makes their Citibank ATM's less appealing. A cool promotion that they have now are coffee cups that have Obama's name on one and Romney's name on the other. In the end, 7-11 will compile all the votes and see which candidate 7-11 nation "supports" nationwide. Ummmm I don't think most people even see whose name is on the cup...they throw the paper insulating sleeve around the cup and go on their way... In terms of food and drinks selection, this 7-11 does the job but the parking still is horrible and limited in the garage and it's unpredictable as to what cast of characters you'll see when you come in here. read more

downstairs from a low-income housing complex for developmentally disabled adults. conveniently located across from a light rail stop. large, clean, well stocked. I came in here recently, and they were having a pizza promotion. blaring music, and cheering every time a pizza was sold. this is not a great neighborhood, but at least the courthouse and police station is close by! read more

7-Eleven - even the amish shop here! - Convenience Stores Near Me - San Jose, California

I love this 7-11!!! It seems like they never run out of anything, they have great workers and a lot of fresh fruit to choose from. Plus, it's right on my way to work...it's nice of them to be that convenient for me :) They also have the biggest selection of Arizona Tea's and Energy drinks!! read more

I love this 7-11 compared to the other ones I have been to around in San Jose area except the people who work there. There is this older Mexican lady who wears glasses and is such a dumb b***h!! She's like training another worker and I'm like okay I'll wait..and I waited...for a good 5-7 minutes then I had it!! I interrupted her and said "why don't you come train him how to ring me up so I can leave". She gave me a dirty look. I would love to stand there and learn how to be a 7-11 clerk but that day was just not the day for me to stand and observe. Then there is that crazy skinny Indian guy. TWICE I have been present when he's accusing customers that they gave him the wrong amount. He'll say that you gave him a $5 instead of a $20. Seeing it TWICE made me realize he probably does this on a daily basis!! Sad!! I'm in love with the spicy hot dog topped off with cheese and chili and some onions!! YuMMIE!! read more

I LOVE the late-night staff here! Even though it's the middle of the night or the ass-crack of dawn when I usually come here (yeah, I keep weird hours) the customer service is excellent. The guy who is there the most is very friendly, helpful, and has a good sense of humor. I feel like at a lot of 24 hour places the night staff is really surly, kinda sketchy, obviously hates their job, and they seem to resent having customers. That is never the case here. This guy deals with all kinds of weirdos and he actually seems to enjoy being there. I once asked him about some cupcakes they had by the register that looked awesome. He said they were really good and the late night stoners LOVED them, lol. To the reviews complaining about the "sketchy people" and "bums" hanging around: get over it, this is downtown, if you can't handle passing a few homeless people, stay in Mountain View. I come here a few times a week always after dark, always on foot and I've always been perfectly safe. The store itself is always clean, well lit, and well stocked. read more

This place STINKS. The cashiers seemed happy to say there's no bathroom. I guess everyone else uses the underground parking. That's NASTY.

First of all, this is NOT a shady area. On one side of 1st there are a bunch of hotels, and behind the hotels, more hotels. On the other side, is the Rosemary Gardens neighborhood, which is a very nice, well maintained, older family neighborhood. Homes are from the 50's and from the cars out front, you can tell that there's not a whole lot of money, but most lawns are well kept up and there seems to be a lot of community pride in this area, much more than what I've seen in other neighborhoods. That said, this 7-11 is only about a year old. I went there the first day (I think March 30, 2007) to check out the Slurpee situation. I love my Slurps, and I needed to make sure they carried orange, which they did, and which I then proceeded to purchase daily from the first day to mid-autumn. mmmmmm orange Slurpees. There's a bunch of guys who run the store, and they're nice enough. They seem eager to be friendly (the bodega up the street had a pretty loyal clientele, so I guess they figure they better be nicer than them to keep the customers). Very clean, and well lit. Like someone else mentioned, they have tons of Ben and Jerry's, in addition, they have a individual ice cream freezer full of popsicles and Dove bars....mmmmmmmm Most of the peeps who come in are from the neighborhood or from the VTA customers at the Gish station. The only sketchy people I've ever seen were earlier this winter, when it was about 35 degrees out, an a couple of 'ladies' dressed in holey fishnets stockings, short fur jackets and micro mini skirts dropped by. I was trying not to giggle at all the guys who stood there looking at them with their eyes bulging out of their heads, and squeezing the life out of their HotPockets and Big Gulps. One lady purchased 5 or 6 BOXES of Trojans and a tube of chap stick, the other bought 5 or 6 boxes of Trojans and a big pack of Juicy Fruit. My little daughter was with me and wanted to know how the ladies could stand the cold in those outfits hahahhaha. I watched as they walked across the street to the hotel, so I told my child that the ladies would be warm enough, soon enough, lol. read more

Only complaint i have is the smell. I don't know what it is but its nasty. Like rotten milk and blood and mildew mop... I don't know man but it's gross. I feel like i have to hold my breath in there while I'm shopping. Other than that, the employees are nice and i give them props for dealing with the...uh... Interesting people who come in pretty often.. They must have a lot of patience. Well stocked... Just need to fix that smell! read more

so I have passed by this place a million times since it's been built. finally last night I decided to check it out. I guess I was not willing to stop since I did'nt know where to park. duh. I pulled into the covered parking which I assumed was for the apartments. nope I was wrong! it's 7-11 parking! right when you walk in there are the nachos... check off list.it looked like they had a decent beer selection. ..check off list. I have to check out how their slurpees are... need to check off list. I did'nt see if there was any porn mags for sale... need to check off list. candy-yes... check off list. also it seems to attract some shady people-me included. read more

The owner called me to resolve the issue. He was sincerely apologetic. That's all you can ask for. I can't really blame the owner for having one stupid clerk. The issue was not about the coupon but how the clerk approached the situation. They are a new location. I told him I would give them another shot. I'll do another review then. I went in yesterday and it seems they have really tried to improve their service. read more

Horrible everything had nothing ready to eat no slurpee and that's why i go to 7-11 and not to mention all the lowlifes hanging out in the parking lot. Did i mention the rude clerk who didn't say one i had to ask how much is it. Just all around horrible store, will never go back read more

I am a fan of 7-11's! Regardless of a 1 or 5 star I can give them, the business itself is amazing. The amount of locations across the nation and the variety of items are great in terms of a convenient store. This 7-11 use to have one of the worst customer service I've seen in a long time but more recently I believe they have hired some new people and got rid of the older people and the store itself has been more a delight to enter. I love the selection of drinks and abundance of tequitos they have in the glass case. The location of the store is a bit awkward since it is located under an apartment and the parking lot is a bit small but plenty more parking a long the street. Overall the store is great and if your in the area come on in and grab yourself an ice cold drink, couple of tequitos, maybe 2 for $1.00 on the donuts, and grab couple of lottery tickets and you're set! read more

Bad news - they screwed up my credit card. Don't use your cards here! One purchase of milk for a few bucks - then later that day, my card was rejected by MasterCard because the store used suspicious codes when submitting it. So in a restaurant that evening I had to call Mastercard to clear the issue - they thought the card was stolen because of the way this store submitted it for my little purchase of milk. Never use credit or debit cards here! read more