I don't know what the issue is with this Walgreens pharmacy, but my experiences here have been consistently frustrating. I received a notification that my dad's prescriptions were ready for pickup, so I went to the pharmacy expecting a quick transaction. Instead, I was told I had to wait for the pharmacist to release the medications because there had been a change. When I asked what the change was, no one could explain it, and I couldn't find anything different on the prescription label. To make matters worse, I had to wait over 15 minutes for the pharmacist to return and approve the release. I didn't have extra time to sit and wait because I needed to get my dad to a scheduled appointment. If the medication isn't actually available for pickup, then why does the website and notification system say it's ready? Unfortunately, this isn't the first issue we've had at this location. My dad receives a monthly injection, and during our last refill they gave us the runaround for three days, claiming they couldn't reach his doctor for approval on needles. The problem was that there was already a valid refill on file the entire time. It took them three days to figure that out. People don't have time to make multiple trips and deal with repeated pharmacy issues just to get medications they depend on. Because of the ongoing problems, poor communication, and wasted time, I will be transferring my dad's prescriptions to another pharmacy. Of you need your medicine in a timely manner skip this location and go elsewhere. read more

So I've been to this Walgreens a handful of times but only for the Pharmacy so this has nothing to do with the Walgreen section of the store although it's been very organized and clean, their parking lot is rather questionable. There are a lot of Bandon looking cars or RVs, where I pretty sure people are living out of them since the windows look boarded up or have trash bags with duct tape along the edges. Granted that has nothing to do with the store. It attracts a certain in clientele. I'm only giving three stars because the parking lot was also not lit which goes back to the owner of this plaza as well as the questionable cars that have moved in. Every time I've come to this particular pharmacy there's always been at least a 25 minute wait! The people seem very nice that are working behind the counter, but goodness!! This particular day, apparently my prescription was sent to a different pharmacy and I just got a text message from their app telling me to pick it up. I checked the app later and it was my fault, it does give the details of which location of Walgreens but since the last pick up I had was at this particular location I came here without checking the details on the text. So basically come here stand in line and check your emails! Lol read more

Walgreens - 7 people ahead of me this Monday at 5:45p and 30 mins later- I'm at the wrong Walgreens! Ugh! - Drugstores Near Me - San Jose, California

I was looking around to get a specific kind of cookie for an activity at work and this location carried them! I was so happy when I was able to order what I needed and was able to pick it up right after. My order was ready within 15 minutes and picking up was a breeze. Since I didn't walk around the store much, I can't really say about the selection of items, but from what I can see - the aisles were neat and things were stocked. I did have to wait a little bit until a staff member was available, but overall - it was a quick and pleasant experience. I would def order online and come pick up again if I'm in need of anything. This location shares the parking lot with a Planet Fitness (right next door), Carl's Jr, and some chargers. I think the Tesla chargers are often busy, but the ones near Carl Jr's seems to have free spots sometimes. Parking can get tricky here, especially during the 4-6 hour. When it rains, there's also a huge pool of water in the middle parking spots and people tend to go the wrong way - be cautious when trying to find parking! read more

"Always a great experience at this Walgreens! Clean store, well-stocked shelves, and the staff is exceptionally friendly and helpful."

On 6/29 about 50 minutes prior to closing. Three people in line, three workers in the pharmacy, and they left us waiting for about 10 minutes before someone would assist us. They acknowlegded we were waiting, but continued to chat, answer the phone, and complete the transactions first. However, the gentleman that assisted me was very kind. They seem very disorganized. I don't know how long the first person in line was waiting. I won't be returning. need to transfer my rx. read more

The Tesla super charger next door brought me here to do some browsing and pick up some sundries. It's on the older side and seems a little beat up. I only saw 1 staff member the whole I was there and he seemed bored and unfriendly. read more

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When you think it cannot get worse, they show you they can! This is how short staff they are! Cannot even keep the door open on a Sunday for their customers! Great service Walgreens! read more

Walgreens - The main entrance is closed! - Drugstores Near Me - San Jose, California

This Walgreens is a joke. Costumers should be protected and not ridiculed. I scheduled a Covid test, and after they got all my personal information, and after I made it to the drive thru, they told me we don't accept your insurance. The next day I needed Tylenol and ordered online for a pickup. They said it'll take 30min. 2 hours later and nothing, I went inside the store and it was slow, almost no one was there, and no one was working on my order. I understand that some people hate their job but this is very insulting to us clients. read more

Walgreens - Clueless Walgreens worker. - Drugstores Near Me - San Jose, California

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Be careful when making a vaccine appointment for here. The pharmacy will make you wait 30 mins just to tell you that they don't have it. I was very upset and told them I could've been working during that time. The store manager was nice enough to offer me store credit for something I was buying though. read more

Absolutely the worst customer service I have ever experienced. This Walgreens is definitely NOT "at the coner of Happy & Healthy." It's more like "at the corner of Discrimination & Harassment" at it's finest. I was at the checkstand (face mask on and at a respectful distance), the cashier had bagged up my items, and I was just about to pay for my items with card in hand. The cashier then commented on the cold medicine & cough drops I was purchasing. I explained to her that my family and I were sick with covid. As soon as I told her that, she made a super disgusted look at me, pulled my bagged up items from in front of me, slid them behind the counter, and said in a very rude manner, "you cannot be here, I have the right to refuse service to anyone, and you have to leave NOW!" I was in disbelief in what I was experiencing and explained to her that I have every right to be there to purchase cold medicine (from a PHARMACY STORE) for my families wellbeing. She proceeded to raise her voice and said that I needed to leave now and that I was being disrespectful. There was not a single point in our interaction where I was being disrespectful. I asked for the manager and her "manager" approached the checkout counter and proceeded to complete my transaction in lieu of the cashier that was telling me to leave. I found out later that the "manager" that helped me complete the transaction was NOT the manager. The cashier said it is Walgreens policy to kick out individuals that are sick. I discussed this with the general manager and all he had to say was, "I'm sorry, she is afraid to help anyone that is sick, you shouldn't of been told to leave." If you are going to stop every single person from entering your PHARMACY STORE that is sick, why don't you have signs posted? Why don't you have someone at the front door monitoring who enters the store? Why would you allow customers to enter, shop for 10 minutes, complete their shopping, but tell them last minute (literally as they are about to swipe their card), that they cannot purchase their scanned & bagged up items because they are sick? Makes no sense to me at all. I get that I am sick, but I am very well past the contagious stage, do not have a fever, not couguing, I'm masked up, kept my distance, and would have been out the door a lot faster if you allowed me to pay for the items you already had bagged up for me; instead of causing a big scene. Walgreens staff (specifically the very rude cashier) I hope you find happiness. read more

Dingy and dirty. Feels like the food and drinks sold here and been here for so long. Scared to buy any food because the items seem to not have had movement for a while read more

. I mean yah you can get your prescription filled here, pick up some cool birthday cards, need a comb or a brush? A box of serial? You know they got it. They also do passport pictures if you need one taken. Wheel chair walkers? Yup they got that also. Price points are mixed, some items are priced good and some are expensive so you got to know your product price points. Overall they are a solid middle of the road store. read more

Walgreens - Drugstores Near Me - San Jose, California

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This store won't let you use their restroom maybe employee laziness. I came here due to electrify America supercharger

Worst Walgreens. Staff is not respectful to the customers. Manager is the same. After telling her about the problem she didn't do anything, didn't appolagise and said that she doesn't care. Photo department printed wrong photos and charged extra. Skip this store if you can. read more

Terrible customer service! I'll never come back. I waited ten minutes for help in the medicine aisle. The manager walks over and coldly says, "It'll be a minute." Not an apology, not a sorry for the inconvenience. Do better Walgreens! You're already hanging on by a thread. read more

I like the 70's look to the signage and store. Reminds me of the birth of computer years. I'm sleeping here now... currently listening to an audio book "recursion" Funtastic. read more

Walgreens - The parking lot - Drugstores Near Me - San Jose, California

My main issue was the fact that the line to pay took 30 mins and there was only 5 people in the whole store. It's ridiculous. Need to open 2 lanes if having one person work efficiently and quickly is an issue. I waited in line at Disneyland for 30 minutes and had a better outcome. lol Don't go here on lunch or if you're on a time crunch. There isn't a variety of options at this location and looks like the shelves need to be stocked. read more

Complained to the manager about the rotten cashier "Tiffany" that was nasty. Manager told me Tiffany was in a pissed off mood because she got laid off by Google. Made every excuse for poor Tiffany. Manager was just as rotten as her employee..... they both belong working the drive through window at Carls Junior. I guess Walgreens can only find losers to work there. read more

Surprised how clean and organized this one is yet to be fair it is newer than many in the neighborhood! It's also much bigger than the one on winchester and Hamilton so has a greater selection and more or everything. The help is ok but not as good as Hamilton and not as personable but it is efficient and much better than going into a Costco by comparison. Easy to find things you need. I do recommend! read more

Walgreens - Graffiti. LOL - Drugstores Near Me - San Jose, California

The canvas printer was broken at the Walgreens' near my house, so we had to make the slightly longer journey out to Payne & Saratoga. First impressions? Dayummm this Walgreens is small. And crowded. It's as if there was the same amount of merchandise in a normal Walgreens, but with half of the square footage. So everything is super cramped and crowded in. No Bueno. On top of that, even though my brother had received an email that the canvas was ready for pick-up... it was not ready and we had to wait like 35 minutes as they started on it. The line at the photo shop was long too with other unhappy customers who had also received news that there photos were ready. We were helped by Daniel, who it looks like is infamous on yelp! We didn't have a negative experience with him though - he was friendly and trying his best in an unfortunate situation. Overall: Avoid this Walgreens for the layout alone. It makes me claustrophobic shopping in here, and it is packed and not staffed accordingly. Also there photoshop needs to stop sending customers emails saying there photos are ready when they are not. We would have gladly come to pick them up later/the next day if they needed more time. read more

Do NOT order for curbside pick up. No one in the store knows what's going on I called to pick up an order because I had been sitting in my car over 10 minutes after I told them I was here on the app and no one called me or came out and when I called nobody knows if my orders there or what's going on so save yourself a headache in order from TARGET online because they're way more efficient with curbside pick up read more

Very convenient, good customer service. This is the nearest Walgreens. I would recommend

**BEST OVER THE COUNTER COSMETICS** They carry Wet N Wild, one of my favorite over the counter cosmetics. You can buy long lasting lip gloss, eye shadows, or blush for under $2. In addition, they always have sales, so be sure to check the local newspaper for coupons or check on-line for the bargains. I stock up on make up, facial soap, eye lotions, etc. every month here. Very friendly service and parking is a breeze. I am a Walgreens loyalist and I wish there were more Walgreens everywhere! read more

This Walgreens is the worst! One of their employees named Mohd was extremely rude! I wanted to use their photo booth to print some passport pictures, and he had the nerve to tell me that I was ruining his lunch break!!!! Are you kidding me? You're supposed to be a customer service associate, and you're telling me that as a customer, I am a nuisance to you? Do not do business with this store, and avoid Mohd at all cost! He needs to undergo customer service and basic human interaction & decency training. read more

The pharmacy never have the medicine ready even though they call me personally and send messages saying that they're ready . ‍ the line to get my order takes more than 30 minutes only to find out that there's a problem or delay . ‍ . read more

Worst incompetent pharmacy ever! Slow, rude! Margaret very slow takes her sweet time tuning out customers.This was my second time in this store. First time at this pharmacy and will be my last. I was left a message from a male about my prescription. Totally inaudible !!!! I will never recommend this store to anyone ! read more

Ok for a Walgreens. Most staff ok. But today, 5 staff hanging around the front; only 1 woman working at 1 register. Chubby Bald white guy just lurking round the checkstand waiting to strike up a conversation with a woman in line. He periodically looks up, trying not to make eye contact to see how many more people have gotten in line- it doesn't matter, he ain't budging! then strolls out and blocks the exit to continue chewing the fat with gal, who works nearby. Unfortunately, I think the grey vest is supposed to indicate he's some type of store leader, could be part of the problem. read more

One of the cashier accused me of stealing by saying did u buy this coz it beeps on my way out .i said yes she said i dont think so .omg i saw her my receipt.she dont even say sorry instead when i get mad she said lady its ok ....why ? Becoz im asian? Unfortunately I didn't get the name coz im so mad that i left coz i cant control myself and afraid to do something worst ..hayssssst God bless her read more

I usually love Walgreens, but this particular store...eh...not so much. I have a harder time finding certain items here; the layout of the store is a little funkier than other locations. It feels tight and cramped in there. The service is not up to par with other Walgreens I've visited. The employees seem to chat with each other too much, and they don't readily offer assistance as other stores do. I have to always ask for help even when employees pass me while I'm searching in an aisle. I only stop in when I have to because it's close to work. Hope they improve. I'm certainly not going out of my way to go here. read more

I don't go to Walgreens often, but had to stop by here as I was in the area, and needed something for the madre as she threw out her back. It's defintiley an older store, as you can see from their exterior building. It's a bit older inside, but found what we needed in no time! Easy checkout process as well. Great for the last minute essentials, just wish we had some more 24 hour pharmacy stores around for those darn colds and flus that happen late night! read more

Minus one star for the weird hours. I wish it were 24 hours like the one over on Winchester, because it's about two feet from my house and I'd like to stumble over some nights to grab some magazines and Sun Chips, or maybe some eyeliner and Nyquil. I've been to the pharmacy a few times, and once had a weird encounter with the pharmacist. My doctor, who is fully aware of my drug/food allergies, prescribed a painkiller with a structure similar to that of aspirin and naproxen, to which I am allergic. The pharmacist, before giving me my drugs, told me about a possible reaction (which my doctor already warned me about), then looked at me all suspicious. Because I decided to steal some papers and prescribe myself some Celebrex ? Sorry buddy, I'd be making up way better prescriptions if I had the opportunity. Minus a star for the cantankerous pill dispenser. Fortunately for me (everyone else who loves outrageous, what-the-hell-is-that? uber-kitschy merchandise) Walgreens carries and manufactures a vast amount of "personal massagers", infomercial-type products, and crossover products. For example: a box of "WOW! ONLY $2!" frozen treats that taste like Dr. Pepper but resemble an Otter Pop. WOW ! I bought three boxes. Walgreens gets one star back for those, and the large supply of Homies school supplies that I watched three kids discuss at great length. The prices on most of the beauty products, cosmetics, and over-the-counter medicines are usually a lot higher than the same products at Target. But I did get a lifetime supply of Wal-Profen for about ten bucks. To sum it up: Eh. It's a Walgreens, what do you want me to say ? read more

As a teacher with creative projects, I use Walgreens for their excellent photo center. Their website is easy to use, they always have good coupons, but best of all the crew at this Walgreens always has my orders printed, cut, and wrapped on time, which is usually within 12 hours! And the one time I had a small problem with an order, even though Walgreens wasn't at fault, the photo manager and store manager both went beyond expectations to make sure I was happy. Thanks! read more

Great place great prices and friendly staff wha t else ca n you ask for. read more

not much to say, looks outdated and its pretty much good place to get prescription drugs. Not much selection when it comes to buying snacks.

This place is pretty busy! The employees are friendly and try to be helpful, however, this location is so small that I could hardly squeeze by another customer being helped by an employee. I'd rather go down the street to San Tomas Aquino&Campbell but I was in that area. There was quite a hefty line at check-out, I really just wanted to be in and out. It's nice that the cashier asks if you have a rewards card with them, normally I forget but you can punch in your phone number like at Safeway. Probably would have browsed more if it was less packed. FYI I went on a weekday evening. P.S. Parking lot is a little crazy, I barely made it by a car that was parked sticking halfway out of a parking spot. read more

Never go to this Walgreens. If you can go to the next closet one which is 1570 W Campbell Ave Campbell, CA 95008. They are never enough people working. They are rude and do not even know what is happening with the store sales or discounts. The pharmacy is good as long as you have an hour to spare. The pharmacy is super slow and realizes on their corporate to answer all the questions. They are uniformed and Unaware. It's a little bit of a drive to go to the other Walgreens but you will make up the time 100% of the time. I been here about 3 hours and had to go to by house to get papers because they do not know how to look up a patient. -5 stars, I will never come back here ever again. read more

Jan was so helpful! She went and called my insurance to then call my Caremark provider which I did not know I even had because I had new insurance. She went far above and beyond to help me out when I needed the prescription ASAP! She showed true care and glad that she's at my local pharmacy! read more

I been a client of this location for so many years, but I hate it only because the Mexican bold guy is an ass, actually I reported with the manager once because the behavior was not the apppropited for being in front of a counter, every one else is nice and polite except for this asshole, in sorry guys but is the only way to describe this guy, bad , really bad customer service.... that's 0 start reviews just because This type of person is in the business, not helpful at all . read more

I went to wallgreens nov 1. As soon as i walked in i noticed a worker i think an ethiopian women just eye balling me. Every where j went there she was acting like she was aranging candy or something. Im very offended! I dont need to steel anything. Your employees should not rush to judge a person. Or harrass a shopper like that. That can lead to a potential problem. It would be wise to educate your employees on theese matters. read more

I went into Walgreens, just to buy combs. The line was held up by a lady writing checks at snail's pace; when I thought she was done, she began writing a second, seemingly clueless of her surroundings. The cashier could not process the checks for whatever reason, so the manager moved both cashier and the lady to another register. Cause & effect: there were 2 cashiers and manager manning one of two registers. There were now 7 people in line at one register; I went from second in line to 6th in a new register because there was suddenly only one register open to handle several people while the checkwriter continued writing. There were now 2 cashiers and one manager helping one customer. Keep in mind that the vacating cashier paid no attention to me or the persons behind me, which should not have happened. Registers do not get abandoned during a rush. But I gave up and returned my items to the shelf when I saw the new line growing at new register. This is service in the modern era, low skills and short attention spans. Sidenote: I made it out to my car a few minutes later, and the checkwriter lady blocked me from exiting the parking lot, of course paying no attention to traffic. I drove across town to an empty CVS to buy, what?: combs. It was like a scene from Seinfeld...one I won't repeat. read more