I called them earlier this week to show them my roof issues with piles of feces from a creature…read more Knowing I had no interest in handling it myself. I looked for a company to remove and treat the affected issues. I could see two areas when they came out they found one more. We assume it was raccoons not in the attic nor crawl space. First time having this issue but it's been resolved. I am a bit concerned since it rained last night post cleanup and treatment. I'm hopeful it solves the issue and I won't need to address again. There are no pictures post cleanup. I documented photos of what I saw to get an idea if I was calling the right company to handle.

Ruben and his team helped us with our mice issue. Ruben is very knowledgeable, honest and…read moreresponsive. Highly recommended!

First time using BUGCO and it was a great experience. Technician was prompt knowledgeable and…read morefriendly. He conducted a thorough examination of the property including the attic. My go to people from now on!

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

I wish I called them first. My issue was resolved promptly and the customer service continues to be…read moreexemplary.

We had squirrels in our attic and did not know it until the A/C was inspected. We got an…read moreimmediate return call and Urban Jungle came to our house, provided and plan, executed the plan, and we were impressed with his professionalism and courtesy. We give them a 10-10 being the best

We suspected animal intrusion in our home and contacted First Choice Animal Solutions. Matt, the…read moreowner, conducted the initial inspection, and we agreed to a four-step service contract. I prepaid over $1,000 for the work. Unfortunately, the experience quickly deteriorated. For the first step alone, three separate appointments were scheduled after Matt failed to show up to prior ones, and he ultimately missed all of them. No work was ever performed. Following these missed appointments, I requested a full refund and was told it would be processed within 24 hours. The refund was never received, and all communication has since stopped. I am now pursuing formal action to recover my funds. Based on my experience, I strongly recommend that potential customers proceed with caution.

My husband called made an appointment with these people three times and they never came! The first…read moretime, the guy said he confused him with someone else, the second time the guy had to reschedule and the third time they didn't come between the window they gave my husband and as a result my husband told them not to come. If you value your time and don't want to be stood up, don't use this business! Total waste of time and beyond unprofessional.

Jeremy was a champ and didn't give up until all "visitors" were located and removed. We thought it…read morewas a single squirrel in our chimney, but it turned out to be a mama raccoon which escaped but left two newborn babies that he helped locate & extract, repairing the brick around the fireplace that had to be removed to reach the second baby. So glad he came quickly when they were still in good health. Kudos to him for taking them to an animal rescue location. Above and beyond!

I recently requested pest control services for squirrels in my attic, and I was extremely impressed…read morewith the experience. I submitted a service request and received an immediate response. The professionals arrived the same day, provided thorough service, and took the time to explain everything clearly. They also pointed out a few other issues they noticed around my home and offered helpful suggestions without being pushy. Their promptness, professionalism, and attention to detail made the whole process smooth and stress-free. Highly recommend!

Found what I later was told is a Common Snapping Turtle cruising against the curb southbound on…read moreSpring Green today. It was busy with lots of traffic, as school is letting out around this time. Google told me to put the turtle in a box and call someone for further instruction. Enter Kevin Luce, everybody! He was extremely knowledgeable, understanding, and concerned for this turtle we found. He explained to us that right now is breeding season and this turtle is likely trying to find a sandy spot to bury eggs, so it's best to put our new friend in a similar spot as close to the area we found it as we can, so we did. Tactical answered the call after only ringing once or twice, and helped us potentially save a turtle's life! Thank you so much for your prompt response and dropping some useful knowledge on us suburb-dwellers. Who you gonna call?! TACTICAL WILDLIFE CONTROL!

Fast, excellent, courteous and professional service, removing large family of possums - at 11:30 in…read morethe evening for a very reasonable price. Kevin clearly knows his stuff, including how to handle the animals, and went the extra yard to make sure ALL the babies were taken with the mother. Highly recommended, I will not use anyone else for pest removal in the Katy area from here on. I could not be happier with his help.....

Third time they have come to the rescue! Amazingly passionate and knowledgeable about any critter…read moreor pest issue.

I used this company 3-4 years ago to deal w a potential raccoon. To this day I am still finding…read moreissues with their shoddy work. This includes 1) pieces of metal and nails in my gutters 2) holes in my roof and flashing from when they nailed down the cage and didn't patch and I have had water leakage that in order to fix involved replacing some shingles and flashing. Additionally they never came around to treat the attic and to check the rat traps. The owner also wanted all payment up front and DID NOT come by to inspect any work. He sent two kids that were clearly not licensed or trained in anything related to this job. This was BY FAR the worst service I have had by any Houston company. Please stay far away from this company.

These guys were great and really knowledgeable. They came out and did the exclusions around the…read morehouse and checked in regularly until our issue was resolved. We had one exclusion break through and they came right out and fixed that. Great to work with and felt like we got good value for the cost.

This has been our go to company for years. They are always on time and stand behind their work…read more You will be pleased.

The team at The Restoration Attics was fantastic from start to finish. We had rodent soiling of the…read moreloose fill insulation in our attic and wanted to have it removed, sanitized, and replaced. The team was very prompt in responding to a quote request, and Jerrod, who came out to give the quote, was extremely professional, knowledgeable, and thorough. He provided a competitive quote with a realistic warranty and had a handout to back that up, with a clearly outlined and communicated plan from the get-go for how they might address any issues that come up along the way. From the time we signed on, communication was clear and prompt - the ladies at the office are honestly some of the nicest I've encountered in Houston, and every person who came out, from the person who did the pre-install visits to the team that came out to do the actual job, were courteous and explained very clearly what to expect. On the day of, they did a great job of protecting our living space (doors, walls, carpet, railings). Finally, they came out for a visit 2 weeks out to make sure everything looked good. All in all, we are so happy with the work and service, and would highly recommend them for anyone looking for a trustworthy company to do a similar job!

After another company did not solve the problem of animals inside my walk, this team came to the…read morerescue. Ver professional team. Very responsive. I subsequently had the roof repaired and Restoration team came back out and fixed it again after roofers inadvertently messed up some of Restoration's prior work. Absolutely recommend this company!

Excellent experience helped me with a bee extraction problem I was having and also helped me…read moretrapping a rodent. Extremely good pricing as well. Strongly recommend to everyone.

Travis with Bee-n-Green did an outstanding job! We had bees outside a brick wall, but he discovered…read morea hidden honeycomb inside the classroom ceiling. He carefully removed it, repaired the ceiling, and left everything neat and clean. Great customer service, excellent work, and very professional. I would highly recommend him--A+! JLJ