They have a nice selection of both men and woman shoes and hats. I recently bought some Clark's…read more Prior to the purchase I addressed my concern with my low arched feet to the sales girl, she got me into some shoes that are so comfortable and most importantly give me huge support on my back. She quickly knew what I needed and am so happy with my purchase! The shoes are super cute! Definitely coming back here.

Came in for the first time asking if they could stretch a hat slightly for me. The first person who…read morehelped me said it couldn't be done, but thankfully the gentleman working at the steamer offered to try his best. I let him know I would truly appreciate anything at all, even the smallest stretch. He was able to do just enough to make the hat fit perfectly for my dad, who hasn't been able to wear it for about five years. That small adjustment meant a lot, and I'm so grateful he took the time to help. My only recommendation would be to allow customers the option to take the risk on adjustments they're willing to try before turning them away. I completely understand the hesitation from the first employee, but sometimes it's not just about what you say, it's how you say it. A little willingness and kindness can go a long way with customers.

We came here because it was highly recommended to us. It's about 45 minutes away from us so we took…read morethe drive. My husband loves hats, and we've visited many stores and we always leave with something. I specifically wanted to get my husband a new hat for Christmas. We walked in, we weren't even greeted. There were about 5 people inside that looked like they worked there. Not even a smile or feeling of being welcomed into the store. It's a smaller shop so kinda awkward interaction if you ask me. No one asked us what we were looking for or if we needed help. So we browsed. A friend of ours was with us and found a hat and he ended up getting it shaped. But the man that shaped his hat seemed annoyed. Our friend had never purchased a tejano before, it was his first experience. How sad that this was his first experience because he was basically rushing him to choose his shaping. He didn't even offer a recommendations. I did notice a girl come in after us to get her hat shaped with a different person and he seemed very friendly and chatty with her. But idk maybe he knew her already so that's why he was nice. Point is, I didn't buy my husband a hat here. I wasn't going to give them my hard earned money for that type of service. I'd rather fly back to Texas for a better experience than come back here again. Horrible customer service. Also, we checked their hours online and it said they closed at 8pm. We got there at 4pm. But I think they were rushing us because they were going to close. How's that my problem? Lol Anyways I won't recommend this place. Take your money elsewhere.

Look sharp & feel great. Miss Jane and Miss Juliana are the dynamic duo that will have you saying…read moreto all of your people-- "Jazzuli is my favorite store in the Moreno Valley Mall"! 5 STARRS

Had a wonderful, easy experience with Marisol. She's super pleasant and has a great eye. Just…read moreneeded basic blacks this time, but I will definitely be back for the amazing variety of colors! I'm happy with the price, too!

Highly recommend. Friendly , communicative and smooth transaction. Had my hats shipped asap and…read morereceived two days later

Their caps are better in their variety and value compared to other hat retailers, the store has a…read morenice open layout and they turn embroidery back into an art form. Where they really excelled is in their customer service, they will go above and beyond to help you find the hat that's best for you. I'll definitely be buying my hats from Cap World from here on out!

It's a good quality hat with a reasonable price. Had no problems with shipping overall experience…read morewas great. I would highly recommend this company. On the other hand I bought another hat that was supposed to be comparable to this hat through butepods.com and the experience and the quality of the hat was terrible so good job hat club. Here's pictures of both hats. You can see the high-quality of the hat club versus the place. I bought this hat at.

Go to another store the workers here don't know what they are doing, how are you gonna tell me a…read moredeal going on without telling me what I can or can't get until I'm at the register ready to purchase. Gone to lids thanks!

***This Lid's is pretty similar to other Lid's locations out there; unfortunately, you will find a…read moremuch better selection at Lid's online store than these Lid's stores located in malls; while this Lid's does feature quite a few teams, their online store features so many more teams and (more importantly) styles*** This Lid's is located in the Galleria At Tyler, which has its own free parking lot. The parking lot is big and it is easy finding an open space (even when the mall is busy).

Downstairs Lids employees are lazy, if you are looking to get embroidery work done go to the…read moreupstairs one and ask for Desiree. Downstairs employees not only messed up my original design but never asked how big I wanted it. Came back the next to try to fix it and they retuned my hat with the loose threads still on. If I didn't double check the hat the threads would still be there. Not only that but the design on the hats are not fully sewn on and there's gaps. Never again purchasing anything from the downstairs Lids. Teach your employees how to use the machine or find someone who is passionate about it like Desiree.

I had ordered online from the Hat Club, but the hat didn't fit, so I decided to visit their store…read moreat Ontario Mills. The gentleman at the hat club who helped me out was friendly and courteous, and refunded my hat. He also had a special pair of two hats for $60, and I was satisfied with the two I bought. I also bought a carry-on hat case that was really light and sturdy. Their merchandise is fairly priced and offers a wide selection. I recommend this establishment to all you sports fans looking for your team logo.

Went on the website, found Navy Dodgers Hat. Well whe it arrived it looked nothing like their Pic…read moreon the website. Now to add insult to injury they want to charge me $13.92 to return a hat that had a deceptive Pic on their website. I will never do business with these lying, rude sobs again!! F-

Hats are all dusty and so much oil on them. People openly just try them in with their cakey make up…read moreor sweat. Gross

The guy who works there (Issac) he helped me with my hat. He helped my find out my size, and was…read moreable to curve the hat fast I was in and out, and for only 50$.

The customer service experience at Hat Kraze is top-notch,…read more The special order craftsmanship done here exceeded my expectations. I have frequented this company on several separate occasions and will continue to do so. No matter which employee is working. I am consistently met with friendly service, clear communication on pricing, scope of work and turnaround time. They offer a diverse range of products and services. You can make a selection from their products or bring in your own. I highly recommend this 5 star company to anyone looking for exceptional customer service, quality products and value. Hat Kraze is a top tier company. Hands down, a phenomenal local company.

Came in today to return a hat I bought on December 22nd because the logo was off to the right about…read morean inch it's all crooked , I'm a returning customer I always get hats off them I understand it's been a while since I got it but I work all day and when I'm off when they're closed . I came in to return it and they said they can't return anything after December and if it's a quality issue we'd have to contact new era ourselves, In other words they don't check the quality of the products they're selling to their customers, at least stand behind the products you guys sell . And I was gunna exchange it and get another one but f that I'm never giving them my business anymore and I suggest you don't either unless you don't care about quality