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    Hat Kraze

    3.9 (7 reviews)
    Closed Closed
    Updated 3 months ago

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    5 years ago

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    The Best Screen Printing & Embroidery - 3D & Flat Embroidery Combination on Hats

    The Best Screen Printing & Embroidery

    4.7(262 reviews)
    47.9 miHistoric South Central
    $

    Pretty terrible experience. I tried to set up an order I was…read morehoping to pick up 5 days later. This was already considered a rush order that came with additional fees. After spending almost an hour setting up an order on their website (with an AI assistant constantly trying to push stuff on you), there was no confirmation email. I called the next day to see if the order got through. A sleepy gentlemen answered the phone and mumbled apathetically that he'd check and get back to me. He never did. I left a message the next day, asking for a call back to find out if my order had come through. I got a text on my phone the next day, reading: "Thank you for reaching out to The Best Screen Printing company. Please send us your design, when you need it by, size breakdown and quantity for your order at sales@tbsp.la to get a free quick quote.". So we were back to square one, with 3 days just out the window. I emailed them and explained that I had submitted an order through their website days earlier. They emailed back and said they wouldn't honor that order. They told me if I wanted to pick up any t-shirt by Monday, they'd use a lower-quality (!) t-shirt and charge an additional $20 above the additional rush order fees they had already added. I never write reviews, but here I felt compelled to.

    The most horrible screen printing company I have ever done business with in my entire life. Instead…read moreof addressing the issues and how they damage hundreds of dollars worth of my hoodies with their careless employees, they ask yelp to remove my review. So here it goes again, even better this time. I have been dealing with this company for over 4 years. They were pompous and arrogant the entire time I worked with them. They have no regard for their customers and they're only looking to make money. They have blatantly printed my stuff wrong multiple times, but I have worked with them and been patient with their printer for the sake of my business. I had an order of hoodies printed for some big celebrity clients, and they were the same hoodies I've been printing with them since 2020. I had other hoodies in the order, but this one in particular was the one that got damaged. In this industry men don't respect women at all, and they expect us to just do whatever they say and take whatever they give. The damage hoodies, I'm referring to were printed as a set of five. The print was blatantly wrong and crooked, completely not centered, and he was so rude about it. The ONLY printer in their company that knows how to print is so careless with everyone's order that you literally have to just hope and pray your order is done right. The owners of this company do not care about anything but money and they especially don't care about the employees. That's not an excuse to treat people poorly and take peoples hard earned money. The customer service is horrible, the attention of detail is horrible, these people are just money hungry, arrogant business owners. The people that run this company have no idea how to print anything and all they look for is mass orders of basic printing, so that they can get their money out of people and go onto the next client. They have no structure in their business and they are extremely rude to women. If you are a woman and you go in there, they expect you to be brainless, even when they're wrong about how to run their own machines. This experience with them over the past couple years has been a nightmare ever since they fired the actual people who actually cared about their customers and took the time to make sure the work was done correctly. In the middle of the pandemic, they fired so many hard workers and it was really sad. I am permanently disabled, and the discrimination that I have dealt with in this office has been nothing less than stressful while trying to recover from surgery and run my business. They don't even have an office anymore that clients can come in. I spoke to the sales person and he said that he was at home and that he couldn't tell me who the boss was-- which is a lie. When you go to drop off your orders the shop is dirty, there's paint everywhere, there's no organization. The work environment has not been good for a long time, but due to business needs, I made sacrifices and did whatever I could. I've referred this company to so many people and I regret doing so because they are horrible people.

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    Grandeur Print Studio - Screen Printed Tees

    Grandeur Print Studio

    5.0(10 reviews)
    7.8 mi

    PERFECTION!! I wanted my daughter to have a Letterman…read morejacket, so bought the jacket through the school vendor. We'll, no matter how much you throw into it, it doesn't come with the actual letter sewn on. I had no idea where to start, so "to Yelp I go". I find Grandeur Print Studio, right here in my beloved town. I called, and he answered right away (no telephone tree or AI, but the real person). I discussed my needs, he said "no problem". I dropped off the jacket (only a few blocks from my home). The owner was very kind, very professional, and easy going. 3 days later, I got a text the job was done and ready for pick up. He even took the time to send me a link for pin backing that are more permanent. I picked up the jacket and his work absolutely mirrored the big company where I got the jacket from. His price, VERY fair, if anything I got the better end of this deal. I would not hesitate to use him again for any job! He is all the things I love: local, small business, customer oriented, and an absolute pleasure to do business with. Thank you for making something so important, PERFECT.

    At a loss for words, TURNED OUT AMAZING!!! I recommend this for anyone who is looking to get a…read morecustomized order in quickly. Jeff was amazing and had great communication, super friendly and the sash was beautiful and I got it back in like less than 2 weeks. Turnaround time was great and pricing was awesome!

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    Sports Treasures

    Sports Treasures

    3.4(16 reviews)
    6.1 mi
    $$$

    If I could give zero stars, I would…read more I purchased a 24 oz insulated Dodgers chrome draft cup from this store on 12/11/25 for $40 as a Christmas gift for my husband. He opened it on 12/25, but we didn't actually use it until mid-January. On his very first use, the coffee spilled all over him because the lid was cracked. I tried to avoid driving an hour back to the store, so I searched everywhere online for a replacement lid but couldn't find anything even remotely close. My last option was to return to the store to see if they would replace the defective lid. Unfortunately, I was told the return/exchange window had passed by just three days (01/15), and the employee refused to help. He even called the manager, who also said there was nothing they could do. When I asked where I could buy a replacement lid, the employee didn't know and mentioned that other customers have had the same issue with this type of lid -- which makes this even more concerning. To make matters worse, the only solution offered was for me to buy another insulated cup. That felt like a slap in the face considering the one I bought was defective. Because this was a Christmas gift, it sat in a gift bag for a while, which caused the defect to be discovered too late. For a store to refuse to help over three days, especially right after Christmas, is unreasonable and poor customer service. I will not be shopping at this location again.

    Beware this place, we got ripped off by them and they will not stand by their word…read more My wife bought 2 MLB mugs and was charged 24.99 per mug but the mugs were labeled 17.99. When my wife caught the issue they refused to make it right. She called later and got a manager who said they would send out a refund...that was nearly a month ago. Scam! Bait and switch! Do not shop here.

    Photos
    Sports Treasures - Here's the cracked lid.

    Here's the cracked lid.

    Sports Treasures - Here's the cracked lid.

    Here's the cracked lid.

    Sports Treasures - This is the $40 insulated cup that I purchased.

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    This is the $40 insulated cup that I purchased.

    Hat Kraze - hats - Updated August 2026

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