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    Leslie's Pool Supplies Pro

    3.3 (23 reviews)
    Closed 7:00 am - 6:00 pm
    Updated 1 month ago

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    10 months ago

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    Customer Service

    Dear Steve... We're swimming in gratitude for your feedback!

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    12 years ago

    Their prices are much better than the other pool stores. The guys working here are very helpful.

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    12 years ago

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    11 years ago

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    13 years ago

    Great store, fair prices...good customer service.

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    Ask the Community - Leslie's Pool Supplies Pro

    Review Highlights - Leslie's Pool Supplies Pro

    After 3 weeks of making absolutely ZERO progress, we stumbled upon NPS Pool and Supply off of Val Vista and Queen Creek.

    Mentioned in 4 reviews

    Read more highlights

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    Gilbert Pool Remodeling

    Gilbert Pool Remodeling

    4.8
    (18 reviews)

    Jake and his team were fantastic, even during the holiday season our pool remodel and repairs were…read morecompleted in a week. Jake was consistently came by to check on the progress and assure quality. He was open and honest about all of the charges and made sure we understood exactly what was needed. We also use their cleaning service, who are also super friendly and take great care of our pool! We would highly recommend them to anyone.

    After hiring another pool remodel company, I fired them after three no shows for starting the…read moreproject. I found Gilbert Pool Remodeling and left a message; I had a return call within the hour by Jake the owner. I describe the project and we set an onsite visit the same day. I wanted a full remodel, Deck, Pebble Tec, and Tile. Jake explained the process and gave me a competitive quote. This was on Wednesday, he started the project on Friday, two days later. The job was completed in less than nine days. He kept every promise and did a fantastic job. His crews were professional, courteous, very knowledgeable and cleaned up after each day of work. I can't say how impressed I was by his team. This is the way you always dream of a project to go, but there are always problems and delays. There were none of these, it went above all my expectations. If you are looking for a pool remodel you should look no further. I highly recommend Gilbert Pool Remodeling; Jake will not let you down.

    Bullfrog Spas Factory Store - Chandler

    Bullfrog Spas Factory Store - Chandler

    3.2
    (25 reviews)

    We've had a terrific experience working with Gary at the Chandler store. He was patient and helpful…read morewith all of our questions the three times we went in the store. It's a big decision to invest in a hot tub and we're so glad we chose a Bullfrog spa. We even wore our swimsuits to the store, got in an A7L and tried out all 17 jet packs. That made it easier to pick the 5 we wanted. Josh and the crew that came out to set it up for us were super helpful. We had ours delivered and then set in place a month later after the pavers were installed and organizing that went well too. We are very happy with our A7L and highly recommend it.

    As a two-time Bullfrog Spa owner who has invested tens of thousands of dollars in their products,…read moreit pains me to write this review. However, my recent experience has made it clear that I must part ways with Bullfrog Spas due to their completely ineffective customer service. My journey to replace simple headrests for my A8 model has become a testament to their systematic customer service failures. On March 23, 2024, I met with Gary, the store manager, providing detailed pictures of my spa configuration and the specific headrests needed. He assured me these were regularly stocked items and promised to contact me upon their arrival. After patiently waiting, I followed up on April 13 for a status update. Gary's response: "I don't have a tracking number yes but should be soon." That was the last I heard until I decided to revisit the store as cooler weather approached and my family was reluctant to use a hot tub without proper headrests. During this second visit, I reminded Gary of our March and April conversations. Once again, he assured me of a quick delivery, placing what he claimed was a new order that would arrive "in a couple of days." Two weeks later, on December 21, I messaged him for an update. Silence. On December 23, I reached out again, to which he finally responded: "Hi Ken, sorry I'm out of the store here the last few days and today. I will check tomorrow when I get in and will update you." On December 26, the day after Christmas, Gary informed me that the system had "magically" changed my order to just two headrests of the wrong type, necessitating yet another reorder. Today is January 11, 2025, and I still have no headrests. In two months, this ordeal will mark its one-year anniversary. The most disappointing aspect isn't just the lack of headrests - it's the continuous cycle of empty promises and the complete absence of proactive communication or problem-solving. As someone who has purchased two premium spas from Bullfrog, I find it unconscionable that such a simple replacement part request has been mishandled to this extent. This experience has ensured that my next spa purchase will be with a company that values its customers beyond the initial sale. Anyone want an A8 with NO HEADRESTS? Me either.

    Dolphin Pools

    Dolphin Pools

    4.0
    (250 reviews)
    $$

    We were nervous about building a pool since it was our first pool, so we did a lot of research and…read moremet with many builders. We are very glad we chose to work with Dolphin Pools. From start to finish, the entire process exceeded our expectations. Our salesman, Isaac Crouch, was fantastic and was always ready to help through the end of the build. He was knowledgeable, honest, and helped us design a pool that was perfect for our family and our backyard. Jake Wozniak, Adam Fish, and Brenda Alcott all did an amazing job keeping the project moving forward and making sure everything stayed on track. We loved that the team was incredibly organized and responsive, keeping us informed throughout the process and making everything feel seamless. We were very impressed by the excellent communication, professionalism, and attention to detail from everyone involved. The team genuinely cared about delivering a great experience and a beautiful finished product. If you're looking for a pool builder in Arizona, we highly recommend Dolphin Pools. Thank you to Isaac, Jake, Adam, Brenda and the entire Dolphin team for making our dream pool a reality!

    Absolutely Amazing!…read more Not only did Dolphin Pools meet our expectations, they blew them completely out of the water (pun intended). I don't use words like spectacular, incredible, amazing, and awesome lightly. The process of building a pool is groundbreaking, in the literal sense. The timeline for this process took roughly 3 months from the dig to jumping into the water for a swim. Allow me to remind you that the process is never going to be perfect for such a large project. There are many stages to this massive commitment, such as designing, mapping, digging, plumbing, electrical lines, concrete, travertine, city permits, dealing with HOAs (and the list goes on). None of this is going to go without delays, corrections, ordering additional parts, weather issues, etc. That said, the experience with Dolphin Pools was nearly flawless every step of the way. My wife and I did our research, and based on Google/Yelp reviews, we decided to contact Dolphin Pools. From what I understand, there are a number of designers, but we had the great fortune of having Drew Siler assist us with designing our dream pool. From the moment we met Drew, we were instantly impressed and quickly moved forward with the project. Not only is Drew kind, honest, and thoughtful, but very professional. We had a plan, and Drew walked us through every detail with 3D pool design renderings. He listened to our wants, but always kept us grounded with what was possible within our property and budget. Drew made himself available at all times to answer our questions and continued to do so through the entire process. He told us it was possible to have the pool completed by my wife's birthday in September if everything went smoothly, and we made it. He is truly a man of his word and we couldn't thank him enough. I have to mention the excellent staff at Dolphin Pools as well. I would like to thank Nick, our Field Project Manager, who managed the many crews throughout the project. Also to the team managers Katie, Brenda, Laurie, Maria, and Tania that kept us informed through text, emails, and phone calls every step of the way. The crews included Hagarty Electric, Scholz Rebar, V Shotcrete Construction, Superior Pool Plastering, ACE Pool Repair and so many others. If you decide on getting a pool built, you should definitely consider Dolphin Pools. It's nerve-racking, noisy, dusty, and will inconvenience you for months, but I would do it all over again to get the perfect dream pool that we envisioned. We highly recommend Dolphin Pools, and 10 stars is not even close to enough!

    Leslie's Pool Supplies Pro - hottubandpool - Updated July 2026

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