My wife and I were looking for a new hot tub and went to St. Cyr to see what they offered. We spoke…read morewith Nancy and decided on a Dimension One hot tub. Nancy was very knowledgeable and took the time to answer all of our questions to make sure we were choosing the tub that was right for us. She also covered all setup and maintenance requirements. Once we placed the order, Nancy scheduled our delivery which was actually scheduled around the site prep we were finishing. On delivery day, three gentlemen arrived to unload and set up the tub in the location we had prepared. Delivery and setup were top notch as well. Our experience with Nancy and the rest of the team at St Cyr was A+++! We cannot recommend St. Cyr enough if you're looking to purchase a new hot tub.

We purchased a hot tub through St. Cyr and at just under one year the tub started losing water. We…read morerequested service under warranty, and it turned out that the seams had failed in one of the seat modules. The seat module was under warranty, but they still charged us $129 for this. Apparently they will charge a fee for any warranty work after six months. It's pretty outrageous. Just over a year later, the replacement seat module failed. We asked them to replace it. It took numerous tries to get them to actually come out to do the new replacement, and at no time in the process did they ever quote a price. They ended up charging us over $600 for this second replacement. I do not recommend dealing with St. Cyr. Their communication has been consistently awful, and they gouge on price.

Received the wrong item and I was not satisfied that they would not refund and assist with…read morereceiving the correct item. Buyer beware!

Rob, Chris and the rest of the counter techs are super helpful. They really know their stuff. The…read morestore is stocked with parts to back up what they sell. Love the free water testing. The only negative is they are not inexpensive.

Had a little hiccup at first. No fault of the pool company. Wrong liner was sent. Within a…read morecouple of days they came back out and fixed everything. Absolutely love the pool. Would highly recommend!

My family recently bought a pool from Gibraltor Pools and we are beyond thankful and appreciative…read moreof everyone at Gibraltor who has helped us through the process of purchasing and building their pool. All the staff are very kind and helpful. We had a lot of questions as we are first time pool owners and they were very kind to answer all our questions and point us in the right the direction and even give us resources. We are excited to be apart of the Gibraltor Pool family and recommend anyone looking for a pool to go to them. We had an awesome experience and we consider them family to us!

This guy is awesome. He helped me over the phone and he is a smart and decent business man.read more

not sure where these excellent reviews come from, your tech basically hung up on my face when i was…read morecalling for a quote and then never answered my call again- i dint even get my question out before he rudely hung up on me- j

I would definitely recommend this place for your pool services…read more I've had a pool for over 30yrs and we had used the same pool company for just as long. But last year we had an issue with are pool for the first time and this company tried many different times to resolve and even when they said they tried everything it still didn't work right. So we closed the pool for the summer without ever using it for the first time since we've had it. This year we called a new company to open our pool and gave them the history of last year. They started up our pool but it still was not working right. Called this company back for service and they couldn't come for almost 2 weeks. Ended up calling North Shore and they said they could come the next day. Once again I explained the issue and they believed it was "this". They even suggested I could clean or check this first so not to waste my money for them to come if it was that. But I felt ill equipped and not as knowledgeable so preferred their expertise to confirm. So they came and took a look. After tinkering around etc it seemed they figured it out. They said if we have replacement parts in stock we'll replace. They called back later that day, said they did and would be back tomorrow. Pool has been working great ever since. And their prices were completely reasonable compared to the other 2 companies we used which were a bit outrageous, well at least the 1st company mentioned was. We already hired North Shore to close are pool and plan to hire them to open are pool as well next year.

Went in June to have water tested. Kid says you need 50 pounds of alkaline - since then the PH will…read morenot come down after daily testing and more chemicals. Never had a problem with the pool prior to having them mess it up. Every pool company has told us that this place is known for selling wrong products to drive up the cost of additional products to fix the mistakes they made. DO NOT GO TO THIS PLACE - THEY ARE A SCAM.

We needed to replace our liner this year. Joe was the only local business that replied to our…read morecalls. Even with the rainy spring we had, he got our liner installed before the summer. He did a great job, was fairly priced and was personable to work with. We highly recommend him!

I have them do my closing and opening in my pool and no issues anytime great service great price…read morehighly recommend

Ruben is the reason we hot tub with New England spa. he is always professional always a gentleman…read moreand maintains our hot tub to perfection. I would recommend Ruben to anybody.

New England Spas and Hot Tubs…read more NE Spas had an incredibly knowledgeable service department that went over and above to support a buyer who didn't acquire the highest end tub AND lives on a island! This issue arose because I chose to plug in my tub (how hard could it be) because hiring an electrician to come to an island by boat is difficult. Turns out, an electrician would have known to clamp the main power cord. Pulling on it over time ended up shorting out the circuit board. That's when the fun began. NESpas made sure to order the right replacement board, put me on a group chat and walked me through the installation. I clamped the power cord and it's operated flawlessly ever since. Don't go anywhere else!

Update: They decided not to cancel my order (since it violated the terms of their own contract...)…read more At no time did Diana (the GM) "offer" to refund me, either. She told me in no uncertain terms they were cancelling my order and she would mail me a check if I refused to provide my credit card information. Do you want to risk a $25K purchase with someone who behaves like this? 4/20/23 - Their salesperson, Mike Powers, blatantly lied to us about availability when we purchased our hot tub. Now we're on the hook for a $25K hot tub that we have no idea when will be available. Would NOT recommend. Spoke to Diana, the GM, who tells me "we all have lawyers" and made no attempt to rectify the actual issue, instead, she does what they do to all their trouble clients, and cancelled my order. Stay FAR AWAY!

Bought a new tub at the Big E in 2022 that developed a crack within 6 months. Hotspring refused to…read morereplace the tub and instead did a awful patch job on mine. So my brand new tub already looks like crap. They also fried my tubs computer board installing the "repaired" tub a second time. Don't do business with this company. Youre nothing to them once they have the sale.

Eric & his team brought our in-ground pool back to life. It had been closed for about a decade when…read morewe bought the house--the before & after is remarkable. Not only did he restore a pool that I thought was hopeless, he took the time to teach us how to maintain it. I highly recommend Pool People for all your pool needs!

From the owner: We proudly service all types of in-ground swimming pools…read more -Pool openings/Closings -Pool maintenance -Equipment upgrades and repair -Safety covers -Liner replacements

I would highly recommend Wicked Pool Service. Great attention to detail and great communication…read more Something you don't always get with other pool firms. Give them a shot and you won't be disappointed.

From the owner: 🌊 Dive into Sparkling Clean with Wicked Pool Service! 🌊…read more Looking for hassle-free pool maintenance? Let Wicked Pool Service handle it for you! Owned and operated by the dedicated trio—Cody, Becca, and Kyle—our team brings years of expertise and a passion for pristine pools. ✨ Why Choose Us? Expert Care: Routine maintenance, deep cleaning, and repairs handled with precision. Reliable Service: We’re committed to keeping your pool swim-ready and crystal clear. Friendly Professionals: Cody, Becca, and Kyle deliver top-notch service with a smile. Check out our Yelp page to see why our clients rave about us! From sparkling reviews to detailed service options, everything you need to know is right there. 📞 Ready for a pool transformation? Book your appointment today and let Wicked Pool Service make your pool the envy of the neighborhood! Wicked Pool Service – Where a wicked clean pool is just a call away!