Received the wrong item and I was not satisfied that they would not refund and assist with…read morereceiving the correct item. Buyer beware!

The best staff and service ! Derek and his team are amazing ! Purchased a hot tub and pool from…read morethem. From start to finish they were so professional, supported us every step of the way . Their installers were also great and professional. If you are thinking about making a purchase do not go anywhere else ! The support does not stop after the purchase. They respond and are available for all my questions! Going into the store you are greeted and treated by an entire knowledgeable and friendly staff. I can't say enough wonderful things about them !

Amazing team! Great communication, smart and knowledgeable. This team helps explain what to do, how…read moreand when! Super friendly and thorough. Highly recommend

Have had 3 services, including a repair and equipment upgrade by Wicked Pool Service. Each time was…read morean exceptionally pleasant experience. I felt that the team was very invested in providing top notch service. Will definitely continue to use and support the business.

My wife and I were looking for a new hot tub and went to St. Cyr to see what they offered. We spoke…read morewith Nancy and decided on a Dimension One hot tub. Nancy was very knowledgeable and took the time to answer all of our questions to make sure we were choosing the tub that was right for us. She also covered all setup and maintenance requirements. Once we placed the order, Nancy scheduled our delivery which was actually scheduled around the site prep we were finishing. On delivery day, three gentlemen arrived to unload and set up the tub in the location we had prepared. Delivery and setup were top notch as well. Our experience with Nancy and the rest of the team at St Cyr was A+++! We cannot recommend St. Cyr enough if you're looking to purchase a new hot tub.

I have had St Cyr's close and winterize my pool the last few years. I open my pool myself, but I…read morepay to close it to ensure that it is properly winterized by professionals. I took the cover off my pool this weekend and was shocked to see one of my jets was left unplugged by St Cyr's. I was unable to get ahold of anyone at St Cyr's until yesterday (Monday). I asked to have someone come out immediately to inspect the pool and assess if any damage was done to the plumbing from their mistake. I was told I could book a service visit (that I would pay for). I expected a call back from a manager yesterday that never came. This is an unbelievable mistake for a pool company to make and could permanently damage my pool. I will not hire them again and I would recommend you don't either. After posting a review on google about this the owner replied and I received a call from a service manager. We talked through things to look out for and fortunately I think I avoided serious damage. They then asked me if I could do anything about the review I left. When I told them I wanted a refund for the pool closing that they screwed up they stopped calling. Go anywhere else for your pool service.

25 years of having a pool, these brothers did the best job anybody's ever done. I recommend them…read morehighly. I've been through at least 10 pool companies and none even come close. They opened my a left it 90 percent ready to swim in. Thank you guys!

Needed a new filter system put together and hooked up. And shut off valves put in…read more Chris came out was very professional. His price was fair and everything hooked up exactly the way i wanted it. I couldn't be more happy and highly recommend this company and this is the height of the pool season and I was able to get them to come out after calling him a few days ago so I was extremely impressed. I didn't have much success, with other companies on a timely fashion so this means a lot to me. I will use Chris again and will highly recommend North Shore Pool Boys to anyone looking for pool service .

We didn't think we could have a pool. Our backyard is rocky and multi-leveled…read more Peter came out and assured us Gibraltar could do it. And it happened! The customer service we received from Gibraltar was beyond 5 Star. Every step of the way - from the first day Peter came to our house (we were so skeptical) to every Gibraltar staff person helping to make our dream happen - was met with support and caring. If you want a pool - call Peter. We are happy. ..thrilled, Gibraltar customers!!

The people they are sending out here to connect these pools dont know their asses from their…read moreelbows. I am sick to death of calling this place to have my filter fixed. Do not buy a pool from them don't they don't know what they're doing. The guy they sent today lost his key to his truck. What does that tell you????

After being blown off all day long starting at 7: 43 in the morning to 6:35 when I was told for the…read morelast time he was 20 minutes out he quoted me a price over the phone sight unseen and I said to him as he knew it was an emergency situation I really didn't have a choice it was fine if you could please just get here I was told "If you don't like it it's fine I can just go home" I then replied"nope it's fine I don't have a choice at this point please just come" I asked him again how long till he got here you said according to his GPS it would be 45 minutes. I got off the phone thought about it and decided to send him a detailed text message telling him I would not be using his service and why what's my main reason being how rude he was and his unprofessionalism, stated "you can just go home" and wishing him luck on All future endeavors. Thinking that was the end of it it wasn't until over an hour later when I picked up my phone and had received multiple text messages stating how "it was a great price" "I should be thankful" he's got trucks breaking down constantly"" there's a lot of snow" "long day and too much work""we have work for like 5 months crazy" "I'm very professional" The only thing I can say good that came out of this whole situation was the company I ended up working with after not only were they two of the nicest guys I've ever have the pleasure of working with. Charged me less than half the price quoted by s&g they text me informing updates as to their progress with getting to me and did an amazing job. A shining example true professionalism.

I hired this company to build my inground pool and pave my backyard, and it turned out to be my…read moreworst experience with any contractor ever. They began my project in May of this year and promised to complete the work by June 20th. However, they didn't finish the pool until the end of August. I also paid for a customized cover for the pool, but the owner kept giving me different excuses and repeatedly told me, "next week," just like he did about the pool. I also paid for in-ground outlets, which he insisted would be done at the end of the job, but he later claimed that the electrician couldn't do it because the inspection had already been completed. I would never recommend this company to anyone. The owner will say one thing today and deny it later. Please be cautious if you consider hiring them.

if i could give 0 stars i would he put in my liner for best pool liners (crooks) and mr vazquez was…read morea willing con man for them pool leaking since oswaldo installed the liner now i must sue him in small claims court and best pool li ers by the way liner wrong size and he did not even know he put it in anyway!

They were knowledgeable and we were very satisfied with how quickly and thoroughly they opened our…read morepool . Thanks Vazquez Best Pool Liners !

From the first visit over 11 years ago until today, the owners of the company are the ones who do…read morethe work and they have already handled my pool as if it was their own pool. They arrive on-schedule and do whatever it takes (sometimes lasting into the night if that's what's needed) Highly, highly recommended.

From the owner: "We handle all your pool needs!" Serving the Massachusetts…read moreNorth Shore We pride ourselves on being available for our clients around the clock. For faster service, please call us. We do not regularly check email during the day.