Calvin was great to work with! He was incredibly responsive and tackled a very outdated bathroom…read morethat hadn't been used in years. In the span of 2 days he overhauled the tub, 4 walls of tile lining the whole bathroom and the sink. The end result looks like a brand new bathroom! I can't recommend Tub Pros and Calvin enough!

There is a warranty on services and the quality was poor the same day and has continued to…read moredeteriorate. It now looks worse than before and continues to peel, making the tub unusable. The floor in the bathroom is ruined because of poor prep. He initially said he would return to do the work and I hoped he had integrity to do as he promised and make good on his warranty. That was in May. He has stopped responding to texts and phone calls. I request to be refunded. I hope that if others choose him to do work, that he shows more professionalism.

Holmes is the best in the business. Matt and his team take tremendous pride in their work. They've…read morebeing doing pools for a long time and it shows. They are extremely knowledgeable on all things pools and pools installation. Had an in-ground vinyl liner pool installed by them which came out beautiful. They are so honest, dependable and trustworthy!

Very professional very friendly I had no problems and loved the job that they did! The owner…read morehimself comes out to do the job if I could give them more stars I would

We had a great experience with Frankenstein Pools and Corey. He has been incredibly accommodating,…read moreresponsive, and thorough throughout the process. As homeowners who aren't always on-site, we especially appreciated that he regularly sent photos and videos to keep us updated. His communication, attention to detail, and willingness to go the extra mile gave us a lot of confidence that everything was being handled properly. We would highly recommend Corey and Frankenstein Pools for pool openings and closings in the Needham area!

They came unable to solve our problem They did not take…read moreany equipment to check our problem Used my husband compressor and tools They gave us an estimate but we hired someone else and they fixed it about an hour Thanks to them anyway

first of all - Anne the manager of the Salem NH store is incredible. She took all my issues with…read morealgae and solved them and i have been a loyal customer for 3 years - going strong! actually look forward to my water tests! she is really knowledgeable and also customer service oriented. Second, new service tech came today - Rico. He is also a customer service super star. He knows what he is doing, he is friendly and won't leave until things are 100% right. From now on I won't have anyone do service but him. Very grateful to have my outstanding 5 star pool team helping us out! makes for an enjoyable pool experience instead of tons of work and stress.

Was there today for some soda ash. There were three young men working and talking by the register…read more When I went in I just approached them, one greeted me and answered my question. He was nice and friendly to my daughter who was talking to him. At the end I asked him what could I purchase for the cloudiness of my pool. He said to try raising the ph first, that should help with the little cloudiness and if it didn't help to come back to get something else. I liked it because it felt he didn't push me to by something I might not need. It did solve the problem so I am a happy customer. I was there for a very short time but was a good overall experience.

Went today to replace my 6 week old Oxygen Pools Dynamic Oxygen Generator as my sanitizing system…read morefrom Gibralter Pool. My pool was never clear in the whole 6 weeks and the unit started leaking badly last week. I was done. Brought my water sample to Budget, was helped by Mike who spent quite a while explaining the chemicals I would need to switch to chlorine sanitizing. Got all the chemicals I need for a reasonable price. Came home followed Mikes' instructions and presto-5 hours later my pool is clear!!!! I am so very grateful. Thank you for your professional service.

Received the wrong item and I was not satisfied that they would not refund and assist with…read morereceiving the correct item. Buyer beware!

I have had St Cyr's close and winterize my pool the last few years. I open my pool myself, but I…read morepay to close it to ensure that it is properly winterized by professionals. I took the cover off my pool this weekend and was shocked to see one of my jets was left unplugged by St Cyr's. I was unable to get ahold of anyone at St Cyr's until yesterday (Monday). I asked to have someone come out immediately to inspect the pool and assess if any damage was done to the plumbing from their mistake. I was told I could book a service visit (that I would pay for). I expected a call back from a manager yesterday that never came. This is an unbelievable mistake for a pool company to make and could permanently damage my pool. I will not hire them again and I would recommend you don't either. After posting a review on google about this the owner replied and I received a call from a service manager. We talked through things to look out for and fortunately I think I avoided serious damage. They then asked me if I could do anything about the review I left. When I told them I wanted a refund for the pool closing that they screwed up they stopped calling. Go anywhere else for your pool service.

Customer service redeemed itself. I like knowing the status of a work order and how long I can…read moreexpect to wait for service. Thanks to Josh.

I have used this wonderful company for a few years now for multiple services of opening and closing…read morepool, replacing our liner. They have always been quick to respond, quick to schedule and on time every time. Their technicians are wonderful and they seem to always have a veteran tech to guide the newbies. They take their time to make sure all is done well and efficiently. I will always call this company for any and all my pool needs.

We've been using Family Pools North for over a decade, and their customer service is exemplary!…read moreDave, Jonathan and the whole crew are so knowledgeable and friendly - even when they are busy. I'm handicapped, so they always carry my purchases out to my car, and they give me very detailed instructions on how to treat my water to keep our pool at its best! Their Pristine Blue products are great; it's really nice to swim in a pool that isn't reeking of chlorine and doesn't ruin swimwear! Thanks to you all!!

25 years of having a pool, these brothers did the best job anybody's ever done. I recommend them…read morehighly. I've been through at least 10 pool companies and none even come close. They opened my a left it 90 percent ready to swim in. Thank you guys!

Chris seemed pleasant to talk to BUT never shows for appointments. I gave him 3 chances, and…read morenever calls you to say why he doesn't show. POOR way to run a business