Excellent service! The filter replacement was hassle-free, and Charly's communication made the…read morescheduling and payment process a breeze. Highly recommended.

Carlos and his team at Cerda Pool did an amazing job of designing out back yard, pool and bbq. Not…read moreonly was the work amazing but when we had questions or little issues after he was prompt to get back to us. Even after a year was up:) We love Carols and his team. Best team ever! Best pool ever! I fully recommend Cerda Pools to you...

Late review: signed contract in December 2020/Pool completed in late May 2021…read more We had half a dozen consults before choosing this company and we pretty much knew what kind of experience it was going to be a couple weeks in. No communication, I had to constantly reach out to ask what was going on. It all started with them beginning nearly two weeks later than stated on our contract and then when the excavators call me outside because they are confused between the plans and the design, I knew it would be downhill from there. Their designer Kyle, admitted to not drawing our yard to scale which made the pool in the design look a lot bigger than what we were actually getting. This part was the biggest disappointment as we BOUGHT the design he presented us with. Kyle graciously gave us an "extra two feet" but, who knows how accurate that even is, it's hard to tell since we chose a free form design. During the entire process, I was cleaning up trash from our backyard daily. Their workers' personal trash such as drinks, bottles, fast food items, cigarette butts and packs, rusted screws/nails, metal wires, saw blades, it was terrible. Also no matter how many times we asked the pool company, their workers filled our trash cans week after week with work material such as rocks, shotcrete, rebar, PVC piping, bags, boxes etc. sometimes rendering it useless for us. The communication was severely lacking, I would always have to reach out and ask what was going on as we were in the dark for most of the process. Contractors would no-show or even show up unannounced at ungodly hours of the morning (6-6:30 AM) making the most noise possible and blasting their radio. Even asking to get a heads up when workers came by so I was aware of who was in our yard and for what or so I wouldn't be blocked in our garage, was too hard of a task for them to manage. On our contract, we were quoted 10-12 week process, we are now at 18 weeks with repairs that still need to be done. Another reason why we chose them is for the verbal promise from Kyle that it would be done by a certain date which they since far surpassed. They messed up the depth of our Baja shelf, we were told the pool should be 7 feet with our jumping rock/grotto, but was only made 6 feet, the spillway from our spa has been butchered a few times and now needs to be replaced, and worse of all 90% of our coping cracked within the first month, but according to the owner (Doug Patterson) we signed in our contract that we understood that concrete cracks, yet there is nothing stated in said contract. This has been a miserable and high stress induced experience, completely frustrating week after week of no communication and lack of respect for the customer. The final kicker is that they started a month prior to even getting approved permits through the city which we didn't find out until the very end! The owner only seemed to want to deal with my husband and avoided me like the plague whenever he came around to check on things. Only time I personally heard from him was when he called to ask me to take down an FB post off a home improvement site when I asked for advice in regards to fixing a couple things. My most favorite part by far was the owner, Doug accusing us of withholding the final $22k payment (via Lyon Finnancial) for a couple "punch-list items" when it's stated in our loan contract that the final payment was for completion of project and we were not notified by anyone that the pool was 100% complete. The designer, Kyle asked for payment for plaster which was not a breakdown in the loan payment schedule. My husband called Lyon and they agreed to do a partial payment and then Kyle told us it's fine, that Doug said it would be easier to do the final payment at the end and then had the nerve to come at us with the "withholding payment" BS. They apparently have a huge lack of communication within their company as well. We also failed our final inspection THREE times. At the third time, we were asked if we would just like to be passed so we could be over and done with. In conclusion, I wish we had researched more, been better prepared, looked into more companies, etc because this definitely wasn't the one for us. It's so sad that we waited and saved up for 5 years of having no backyard and spent way too much money for this kind of treatment and outcome. For almost $90k we expect damn near perfection, but they definitely fell (extremely) short in so many aspects. Current update: Our turf has melted in one area behind our pool, that issue was never resolved even after reaching out a couple times and being assured we would hear back and now our spa coping is crumbling apart after a few short years and we have to pay thousands out of pocket to get this fixed.

We had a great experience with Doug and his crew at Infinium pools…read more Doug and his crew were very responsive during the build with any questions that we had. From the 3D design, demo, dig, concrete, and fill we always felt like we were part of the team. We have a small backyard and side yard which in which we have a camper. Our goal was to fit the camper while still having a pool big enough for our family to enjoy. The final product looks identical to the design. Infinium made sure our wants were met while providing the best quality that we could have asked for. Summers and entertaining are going to be great!

While I ultimately chose a different contractor, Joel was professional and understood our vision…read morefor the backyard. He provided a detailed thorough proposal and answered every question. I gathered 3 bids after interviewing 9 total contractors. Premier was a very close second.

This is gonna be my honest review of this company, so here it goes…read more Called a few places and got multiple quotes on a pool and concrete , I was impressed from the start with Austin Rizzo. They gave us a good price on exactly what we wanted at first we were a bit sticker shocked but they worked a great package deal together and decided to use Premier and it's best decision we've made. I was blown how great there team is, Shannon was great at scheduling all the steps it took to build it and 6 weeks later our pool is complete. Thanks Austin and all the crew members who made it happen.

Happy to find an experience pool person and professional as well, he really knows what he's doing…read morehe explains to you step by step how your pool system works and how to address any issues that you have to fix.

I highly recommend Revive pool service ! Bill is amazing very communicative. Our pool had been…read moresitting for about a year or two completely green! We contacted bill he responded quickly and explained everything that needed to be done . Bill & his wife came out came out Sunday to start working on the pool and by Wednesday it was ready to go ! I'm am very pleased with Bill's work & will definitely recommend to everyone in our community .

I own an Airbnb nearby. We had a hot tub and outdoor kitchen installed. Our guests absolutely love…read moreit. Happy to have a quality place nearby for our needs. Why did you wait so long?

From the owner: By Appointment Only. 951-223-6868…read more By Appointment Only. 951-223-6868 Valley Hot Spring Spas & BBQ Islands is a family-owned and community-driven backyard-lifestyle company proudly serving Southern California since 1998. With showrooms in Temecula and Murrieta, Valley Hot Spring Spas has grown into one of the region’s most trusted destinations for premium hot tubs, swim spas, saunas, BBQ islands, outdoor kitchens, and backyard essentials. For more than 25 years, we’ve helped thousands of families transform their homes into relaxing, resort-style retreats. From our award-winning customer service to our expert technicians and design specialists, our team is committed to delivering exceptional experiences before, during, and long after the sale. We proudly offer industry-leading brands such as HotSpring, Caldera, Endless Pools, Cal Spas, Tylo & Finnleo Saunas, and a full line of custom BBQ islands and outdoor kitchen designs. Whether a customer is looking for relaxation, wellness, fitness, or entertainment, our staff provides hands-on guidance, transparent pricing, and the highest level of support in the industry.

Excellent customer service. Took great time in helping me understand the basics of my new pool…read more Extremely helpful. This will definitely be my go to pool HQ

Thank you Action Pool. You were the only pool supply that took the job. My pool is now automated…read more Ryan gets the shout out. Thanks you for explaining everything and saving me money on a part I didn't need. BRADLEY (owner) get that guy a raise!. Rock on Ryan. I'm sure I'll be requesting Action in the future. Anyone reading this review, I highly recommend Action Pool & Spa supply for your maintenance.

We moved from OC to the area and after one summer we decided it was time for a pool!…read more We met Antonio Martinez and he was amazing! He has helped us with everything from start to finish.. he is definitely your go-to guy!! When he wasn't available Nick was the person that could get us our answers right away! As for the construction side Milton was incredible as well! He always made sure to communicate with me the next phases of the project! Moral of the story...Stop by and take a look for yourselves!! THANK YOU SECARD TEAM!!

The construction was finished on time for the most part, the first liner they put in had a leak,…read morethe second was installed and is fine. What really inpressed me was that the Salesman Antonio came out when i had concerns about my pump losing prime, he came out, which he didnt have to do, spent some time with me. Now i am relaxing in my pool by Secard!

We are very pleased with the outcome of our pool. It looks fantastic, everything works beautifully,…read moreand everybody involved in building it was very respectful/polite. We appreciated that they do all of the work within their company and they do not contract the job out. We are going to have many amazing summers due to this amazing addition to our backyard.

I needed some work done that he was not able to perform because it was out of his service area. He…read morewent the extra mile to ensure that I was taken care of and connected to someone who could help me. This shows at a deep level the care he has for people , even knowing that I would not be his client. Integrity and the human association is a huge part of contracting business with a company. I highly recommend Quality Fiberglass Pools.

Ian from All Pro Pool and Spa is wonderful. He is easy to work with, friendly, professional and…read moreflexible with my schedule. I need someone to clean my pool as soon as possible for my house viewing the next day. He was able to work with my last minute request for pool and hot tub cleaning. His service is reasonable and very transparent.

Ian's response time was excellent. I called, emailed, and…read moretexted 5 business' and Ian was the only one to call back. Service was more than satisfactory and Ian did more than was expected. Top level/shelf service. I highly recommend Ian!

Wanted to buy fireplace insert for my fireplace. After reviewing five online sites and gaining a…read morebetter understanding, I contacted Paul at CALWEST in Murrieta, California. The best decision I made. They have a substantial inventory across many brands and are highly knowledgeable. My wife and I purchased a high-quality unit, and it was installed at my home.

My husband and I new El Grande EC -1166EX Cal Spa owners September 2025. We love our spa and it has…read morecompleted our resort like backyard for us to enjoy for many years to come. We purchased our spa from Diana Cox from the Murrieta CA store where her customer service was above and beyond excellent knowledgeable and honest service. We are so pleased we highly recommend her and location to our friends and family. We also met Lorenzo the service tech who serviced our spa recently. He too was excellent very helpful and knowledgeable suggesting us to best care for our spa to last many years.