Easy to get to and accommodating staff. Well stocked bathing stations. Definitely recommendread more

We brought our dog here for a bath. I really appreciated we could walk in and order the bath and…read morego to the area. It was well maintained and there was an attendant cleaning tubs and disinfecting them. They explained everything that was included and showed me a supply basket. Our townhouse doesn't have the ability to accomodate a raised dog wash, so this is a perfect solution when we need a bath between grooming appointments. The store itself has all of the essentials. We've bought our pup some treats here. The staff has always been really nice.

This was my second time having the pleasure to shop with Barbie's at a local market near our home…read more As soon as I saw she was a vendor once again I knew I needed to stop by with my pup. Barbie is passionate about her amazing confections and my dog Loudoun is equally in love! Her treats are moist, all natural and truly tasty. I love that her treats need to be refrigerated because they truly are so fresh! She has been so thoughtful and generous in her portions both times we've had a chance to order and I hope to have her be a staple in the family for all future pup-pastries!

Had the pleasure of stumbling across this booth at a Hart90 Rescue Event at Vanish Brewery! The…read morebusiness owner was knowledgeable, personable, and just all around enjoyable to be around. She gave my pup several samples which he LOVED. Thankful that we picked up some goodies for the pooch and that we found such a great small business for future use.

I've been taking my dogs to Pawtiques for several years, and they are truly the best pet groomer in…read morethe area! Mira, the owner, is incredibly friendly, knowledgeable, and accommodating. She's always been wonderful to work with, especially when it comes to my reactive dog, who has been going there for nail trims for years. Ken usually handles my dog's nail trims, and he's amazing--efficient, patient, and so good at making my dog feel comfortable despite his reactivity. Angie grooms my Pomeranian mix, and she always does a fantastic job. My dog comes home looking adorable every time! Whenever I'm there, I also notice how gentle, attentive, and caring the other groomers are with the dogs they're working on. It's clear that everyone at Pawtiques genuinely cares about the pets they see. I highly recommend Pawtiques to anyone looking for a caring, skilled, and trustworthy groomer!

This is the first groomer I have been to that hasn't yelled at me. I have three dogs ranging in age…read morefrom 7-15 and they have a hair type that just gets matted. Paula is so great with them. She does her job well and doesn't complain about it to me, which I really appreciate! They book up but if you schedule your appointment they have a great texting system to remind you and confirm your appointments. I'm really happy with my experience here!

We took our 55 pound hound mix here when his regular place wasn't able to take him on a weekend and…read morethat hound smell was getting pretty strong. We can't really easily bathe him ourselves and were looking for a bath, de-shed (he must have secret dog parties at night since no way he can shed THAT much) nail trim, etc. and a place I know he'll be treated right. This place is more expensive than some as other have noted but they do a legit job and seem to treat the dogs really well. We were happy and our dog seemed happy too so we'll be back.

Haley is so clean and happy! Everyone was so nice and friendly. And the Halloween bandana is just…read moreperfect!

Rafael and the team have been great for our dog. They're very caring and good communicators. We're…read morevery thankful for their help :)

Arlington Pet Pals is a wonderful, reliable, friendly business. We are grateful for the attentive…read morecare Rafael and his colleagues give our pets. It's such a comfort knowing our pets are in the best possible hands when we're away! Pet Pals take photos of them on each visit; share a checklist (impressive!) of steps taken to care for the pets; and more. Many many thanks, Pet Pals, and keep up the terrific pet care!

Not only are their treats a stable at our house, I often got it for all of our friends visiting…read moretown. I have also ship it as present all over the country. So I can honestly say that their treats have brought joy to many houses through out the US!

Love this store! They have great doggie treats and gifts for dogs! I love picking up a bag of…read moretreats for my dog every time I'm in the area!

Update: To clarify THE INCIDENT IS NOT THE ISSUE. It is the terrible service from ADDO…read more I never stated that ADDO didn't call. It is the fact that I repeatedly asked for guidance since she was picked up with her ear bleeding more than the "nip" I was informed of. It was ADDO's that became more and more unresponsive after I notified them about how bad it was when we got her. ------------------- We used ADDO for a year. Recently, our dog was boarded and I received a call she was bitten. Long story short. After notifying me that my dog was bitten, their response rate decreased until they no longer responded to calls or emails. This boarding facility can't be trusted as I was concerned and needed guidance and it sounds like they just want to cover their own behinds and don't care about the dog.

TL;DR - THE SUMMARY…read more I was initially pleased w/ ADDO Springfield until they became unresponsive and demonstrated a basic inability to care for my dog, leaving me questioning everything. Specifically, while at their facility, my dog sustained a bite that was allowed to fester and get infected during his time in their care. - On 17 Feb 2023, My dog sustained a bite at ADDO Springfield, I was notified it was minor, and they would take steps to take care of it - Picked him up as scheduled on 22 Feb 2023, met him with a patch of clumped fur that smelled foul and was oozing pus (as acknowledged by the Mgr on duty) - On the morning of 24 Feb 2023, the vet confirmed and revealed an infected wound. - I sent an email to ADDO on the afternoon of 24 Feb 2023 requesting a meeting with the owners and manager. - The email - "Subject: Request to Speak About [Dog's Name] Bite Sustained 17 Feb 2023" was sent for a total of 4 messages: x3 -- 1 every 24 hours in succession and a 4th and final one on 28 2023 Feb days after the others, indicating that I would escalate. - As of of the posting of this message, I have not received communication from ADDO Springfield. Since it's a privately owned business that has failed to respond in a reasonable amount of time, I'm using this review as the only escalation mechanism available in this situation. *** TS; WM - THE DETAILS This review is meant to inform other pet parents of my experience, concerns, and observed shortcomings. Given the circumstances, I've done my best to present the facts and withhold emotion. I've waited this long, 1) in part to see if ADDO Springfield would ever contact me (they have not) and 2) to create distance from the incident. I believe that every pet parent who uses ADDO Springfield or is considering using them should know that a signed release of liability does not equal the release of a reasonable expectation to pet care by ADDO Springfield. Simply washing and observing the injury my pet sustained while in the care of ADDO Springfield would've avoided this infection (see the above description and attached photos). The fact that ADDO Springfield's team and protocols allowed this injury -- that my pet sustained while in their care -- to fester into infection made me wonder what other basic elements of care this team is not performing that we pet parents are unaware of. Realistically, the bite wound just needed to be observed and kept clean. My signed agreement also has a credit card on file and an agreement for it to be used for care. I was never informed that the bite was infected nor asked if I wanted to use the card for a vet. I trusted that when the team said they would care for it, they would. I followed ADDO Springfield's norm: no news is news. Meaning, they call you for immediate issues or let you know of minor non-health-related items upon pick-up. The lack of response to my requests to understand what happened and how to prevent it left me deeply disappointed and even more concerned about ever having them care for my pet. Additionally, this establishment had ample time to get back to me. My request to meet expressly stated that I wanted to meet to 1) understand the protocols and how this could've happened and could be prevented in the future, 2) what exactly happened the day of the incident, and 3) exactly what actions/care was taken days after the incident, preceding my return to pick up my dog. I provided three (3) written email requests, with the final one sent on 28 Feb 2023. As of the posting date of this review, I never heard back from anyone at ADDO Springfield. Note: Before posting this, I called to confirm they received the messages, the employee answering indicated that he sent my email to the owners who told him they would call me. I have not received that call, nor have I received an email response. ____

Since Leslie the receptionist passed away last February, the experience is not the same…read more Also, my pups usually groomer for the last year left as well and therefore, after his last Mediocre cut I have decided not to go back! I'm another note, I also noticed the shampoo they used was different than usual. My pups coat was drier than usual and did not smell nice when picking him up. Disappointing!

My dog has been here about 5-6 times now. She's gets groomed every 5-6 weeks. Never disappointed…read more Everyone there is so nice and the other dogs getting groomed while I pick up my baby look super happy! I like how they cut my dog's legs so perfect. Highly recommend. Talented groomers!!!!