We recently used Arlington Pet Pals for vacation service while we went away for a long weekend. Bob came and did a (free) initial meeting/consultation, and was really friendly and professional. He took notes about Roxie's allergies, likes/dlslikes, vet, behaviors, etc. He made sure to greet our pup and let her get to know him so she would be comfortable when he came to walk her. While we were gone, Roxie got three walks a day. When we returned, there were detailed notes about Roxie's diet, mood and what "business" she did. When we got back, she was happy, relaxed and comfortable (in the past, she's had heavy shedding when we return from vacation). Our mail was neatly put away, Roxie had clean, fresh water and was well fed. They made sure to give Roxie treats and her glucosamine bones. I can tell Roxie was really well taken care of because she wasn't anxious or nervous when we got home. It made our vacation very relaxing to know Roxie was in good hands, and we will definitely be using APP for future vacations.
I second the other reviewer's comments about accessibility - Bob responded to texts/emails very quickly, and was very accommodating when I needed to add an additional walk at the last minute, because our flight left earlier than we thought. He's also very trustworthy - I had no concerns about him or his employees being in my house while I wasn't there. read more