i wouldn't trust my dogs with anyone else. As a business owner / auto mechanic, my customers know…read morethat when they leave their car with me it will be well taken care of. It's nice to know that my dogs are well taken care of when I take them to old mill. Willard King, Owner Sunset Hills Automotive

Old Mill is the best groomer! I started taking my three dogs there years ago. Raini takes super…read moregood care of them. Everyone is always super nice and they do great work!

Everyone is so welcoming and knowledgeable! My dog also likes coming here for the cuddles and…read moreattention. They have a great variety of healthy and yummy treats that my dog loves and their food section is far superior to any place I've been in the area. I wanna try the grooming services next.!

Wiggle Butt & Whiskers is such a cute store for all of your puppy and kitty needs. Right as I…read morewalked inside the very friendly ladies greeted me, and asked me what kind of pet I have. I showed them a picture of my pup. Behind the counter was Marvin, their store keeper pup. We chatted for a bit about our pups. They are all so very friendly and welcoming! This store is small, but it's packed with all sorts of goodies for your four legged friend. There's collars and leashes, there's food and treats, toys, birthday cookies and party hats, they even have a puppy spa in here! I of course picked up a treat for my pup here! Once I got home and I gave him his special treat, he wanted another one right after. He had to wait for the next day to get it. Dogs are welcome inside. Mine was in Connecticut, while I was visiting here. Wiggle Butt & Whiskers is such a fun shopping experience, with the friendliest staff. Please stop by if you're in the area.

Amazing customer service. My pup was seen right away for a nail clipping and I appreciated the wide…read morevariety of products available for purchase.

The groomer was very nice and scheduling was efficient. The only issue is that they cut the…read morewhiskers on my dog's face (both around the muzzle and under the chin). Whiskers should never be cut as they are a sensory organ for dogs, and cutting whiskers can cause discomfort and confusion for the dog (google it--not making this up). Would have expected an experienced groomer to know this and not cut them. Will not be going back.

A shout out to Sabrina of Woofie's Leesburg. She did an awesome job on our Goldendoodle.. She…read morearrived on time and loaded the pup into the grooming van. After some time, she let me know the pup was ready and lo and behold .. the dog looked better than me! Great job!

Used to love this place but had a RED FLAG experience today…read more My parents have had issues with them because they continuously ask for Cali to have a bow. The last two times there hasn't been one - whatever. Annoying for the amount of money they pay. Especially, because Cali didn't have a bow for Christmas pictures when she was groomed at that time ... :( We've also wanted a consistent person come to the house because our dogs are extremely picky/anxious! However, that has also not been held up as we've continuously had different groomers. Today - after my parents paid and tipped the company they told my mom that my greyhound fell off the table and they put hydrogen peroxide on it. Eli has an open wound that is bleeding, bruising, and he's limping. Not to mention they had an additional groomer today because they were training someone. There should have been at least one hand on Eli??? He's a greyhound rescue - they have been grooming him for a while they know his actions and behaviors. If there's two of you why was Eli able to fall of the table - was nobody watching? In a small van.... please. After Cindy called my mother - we were expecting an apology and would reconsider our frustration. BUT she tried to justify that he's hurt and said "Christina, put this where it should be" as if it should ever sit well. She said he's a nervous dog and has done this before. Why haven't I heard this before?! Because he's nervous it's his fault he's hurt?! Take your business elsewhere.

The staff at LUV are exceptionally kind and compassionate. We brought our beloved cat, LUV, who was…read more14 years old, due to severe constipation. Unfortunately, due to unforeseen complications, we had to make the heartbreaking decision to put him down. Throughout this incredibly difficult time, the doctor was clear, honest, and compassionate in her guidance, helping us understand the situation and make an informed decision with empathy and respect. We never felt rushed or pressured. Every single staff member at LUV treated us and our pet with deep kindness, patience, and genuine care. Their compassion and support made an extremely painful experience a little easier to bear, and we are truly grateful for the dignity and love they showed our beloved companion during his final moments. We sincerely appreciate the care and humanity shown by the entire LUV team.

I want to be clear in my review and say I met some truly delightful people at this facility and I'm…read moresure they do good work but my experience was truly terrible. The ladies at the front desk are wonder. Super kind and courteous. My dog is in the middle of health crisis... my vet and I have formulated a plan we're both comfortable & confident with where she gets her core treatments at their office and there is some home care treatment. I ran into a relatively simple issue (her port for fluids had clearly slipped) and that required the assistance of a tech to help correct. Because this facility was open after hours my vet had suggested I go see them. When I arrived the first thing I was met with was inappropriate questions about the plan my vet & I put in place for dog. I was lectured on the dangers of providing care for my dog at home, and ultimately she didn't correct the simple issue I originally went in for. I'm sure the vet had the best of intentions but she knew nothing about me, my background, and my experience. And quite frankly I didn't feel compelled to give this woman my resume or list of credentials. Given that my dog is under close supervision by our vet (who has MANY YEARS of experience she does not); her attempts to impugn his decision & abilities (and quite frankly mine) were unprofessional, inappropriate, and completely unacceptable. My advice is simply this... you're an urgent care, address the immediate problem someone needs, don't question the decision of another veterinarian when you clearly don't know what went into making those decisions; and check your personal biases and opinions at the door. I paid $180 simply to be lectured and judged; and my sweet girl never received the care I went looking for- that was extremely frustrating. So I visited my vet first this morning and got my baby squared away. Wishing Loudoun Urgent Vet many years of success, this was one experience and while it was disappointing it won't deter me from going back if I absolutely need. I hope my next visit, whenever that might be, is better.

First time visiting this pet store. They carry the prescription food for my dog…read more I loved ordering through their app. It checks stock and the app emails me on status. I had to upload my vets paperwork. In 2 days, my order was ready for pickup. The amazing service was their pickup area. They clearly make the bags with our name. I like that it's self service and I don't have to wait for a busy staff person to help me.

Love this place. They have a deal for spiky balls my dog adores and the staff is always very…read morehelpful.

I would not recommend bringing your dog here, staff is rude and unhelpful. I called to bring my dog…read morein for daycare and was immediately met with annoyance on the other side of the phone, some older woman, her name was Sydney I think. Although she was annoyed by my questions, I let it slide and decided to bring my dog in for an evaluation day. I got there and I met the woman I spoke to on the phone, along with a young girl with her. Immediately I was disregarded and disrespected, I felt so uncomfortable with the staff there. She tried to explain my dogs breed to me, as she could apparently predict how my dog would act. I don't know if she was trying to prove something, but she acted like I knew nothing about my own dog. Finally when I gave them my dog to bring back into the room, they just sat there looking at each other! Neither wanted to do actual work! Eventually they took my dog back. When I left I watched the cameras and everything seemed ok, a staff member was playing with the dogs. So they do provide adequate care for the dogs, I'll give them that, but the staff can be just unbearable. Book at your own cost. I'll see if I'll bring my dog back or not, still considering it.

My dog always has a blast at playful pack and is wiped when he comes home. I love the cameras to…read morecheck in on my pet. As well as the daily report cards! Another fantastic thing about Playful Pack is that they open at 6:30 which is earlier than most doggy daycares around. My only )minor) complaint is that many times at drop off/pick up there is no one in the front lobby. You can call and knock but no one is to be found. This past time an employee came out after several minutes but was very apologetic. But overall, a smooth and wonderful experience!

This store is amazing and has a ton of natural foods and supplements. I never know where to even…read morebegin for my dog's ailments and the staff have always been extremely helpful in pointing me to specific products that have actually helped. Instead of taking medication every day, my dog's allergies have practically disappeared with the supplements we now add to her food. They've also helped us with products for swollen glands, constipation, and homemade dog food. We will keep coming back!

Love the location, selection and people! Grateful for Kimberly the owner's guidance and advice. My…read morevet had told me about DN last year, and I really needed to lean on them when it was determined my dog had developed an allergy. The prices are unbeatable (same dog food was literally $30 more just down the road) and all of the folks I've had help me really do care.

These folks are wonderful! Not only are they excellent groomers...they're good people who genuinely…read morecare and know about animals. I bring my 3 dogs there and these ladies remember their names, which brush works best on which dog, who get real nervous, etc. My dogs are real finicky about who they let handle them and they were comfortable the first time we went there. The prices are also really good. We're customers for life!

We recently returned to Leesburg and I had used the services at Puppies & Ponytails for our…read moreHimalayan before the move....they were awesome! They were affordable, did a great job on Sassy and never changed their price when you arrived to pick up your pet!! I see some did not make the Yelp list...no doubt the others have gone out of business. Mrs. Liao

Olde Towne Pet Resort is a great place for dog daycare. The staff is very helpful and always takes…read moregood care of my dog. He's been going there for daycare for some time now, and he's also been groomed and gone swimming there, all great experiences. To date, I'd definitely recommend them.

Three years ago I raved about Olde Towne Pet Resort to every dog owner I knew. Now I wouldn't board…read morea houseplant here. Great to horrible, entirely self-inflicted. Every booking, every pet, every time: more signatures and "agreements" than a mortgage closing. Somewhere there's a lawyer who's never met a dog and decided the real threat to this business is the guy who's paid them loyally for three years. You carefully fill out the entire grooming form online, pick every option -- then show up and they shove a paper copy across the counter to sign the exact same thing again. And after all that paperwork, they still claim they don't have the phone number they've had on file for three years and called me on before. Let's put this in perspective. I can order dinner to my door in two taps -- Reorder, Apple Pay, done. A stranger drives hot food across town on the strength of my thumbprint. But dropping off dogs these people have known for three years apparently requires a signing ceremony and a fresh liability waiver every single visit. In 2026, that's not caution. That's a business that's forgotten how to trust its own customers. And then there's the membership -- the crown jewel of contempt. They took a system that worked and actively torched it. Gone are the daycare credit packs: fair, flexible, buy-what-you-need, the way a business treats people it respects. In their place, a pricier monthly "membership" that auto-drafts your card whether your dog walks through the door or not, with no rollover for the days you paid for and never used. Read that again: you pay, they keep it, your dog gets nothing, and they call it a perk. It's not a membership -- it's a standing withdrawal from your bank account with a bow on it. It punishes the exact people who kept this place in business: the regulars whose lives don't run on a fixed weekly schedule. Some months my dogs come once, some months five times, because that's how actual life works -- and this program is built to make sure I lose either way. It doesn't serve pets. It doesn't serve owners. It serves a spreadsheet, and it treats every loyal customer as a recurring charge to be maximized rather than a person to be valued. It is, top to bottom, the most openly hostile "loyalty" scheme I've ever been asked to fund. When customers spend more time signing forms and fighting your billing than petting their dogs, you're not a pet resort -- you're a law firm with a kennel attached. Take your pets somewhere that still remembers what the word "customer" means.