Absolutely horrendous! I don't write reviews but this one deserves to let other know to stay away at all costs! Wait time is 3 to 4 business days, only for them to say they never got your order! Not worth it. Stay hungry or spend money elsewhere. 25 minutes for nuggets alone read more

Good the pastrami sandwich with the dip was delicious. I totally recommend this place. read more

Lennys Burger - Swing by - Burgers Near Me - Phoenix, Arizona

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I ordered the 1000 Island burger medium rare and it was absolutely delicious. I also ordered the plain hot dog was of equal quality and flavor. This main course was followed by the chocolate and vanilla swirl ice cream cone. I LOVED IT. In summary, the burger I believe is the best in Phx, the hot dog was excellent and the Ice Cream Cone Swirl brought me back to my childhood. It was that good. Thank you Lenny's for a job well done. read more

AMAZING PLACE! For all the people with negative reviews take a hike! Lenny's is cheap and good. This is the around the corner retro after school type diner that you and your friends went to for a good grilled burger or hotdog. If you're looking for fork and knife dining this is not your place. It shouldn't be judged like it is either. Never had a bad experience here, it's specifically that place for a nice juicy, greasy, delicious burger. I think some of these reviews those people have no tastebuds because they eat too much junk like McDonald's. Lenny's reminds me of a place in my hometown that has a king falafel burger, same vibes. Lenny's thank you for good fresh made to order food that isn't ridiculously expensive. Keep up the good work. Oh and the service HANDS DOWN best in town! If you're around for breakfast and haven't had their breakfast sandwiches your missing out. read more

Do not order online with the Toast app. Lenny's takes your money and does not deliver. I've had to dispute the charges several times. Toast won't do anything to help and the store will do nothing to give the credit back to you. This is a pattern of management; a willful scam to pocket your money. read more

The chicken tenders were so breaded made it hard to enjoy them. My puppy wanted a taste but due to the breading could not share

This place has really fallen since their Thomas/Central location. Dining area was dirty, nearly every table had food debris on it. The food is definitely frozen and not fresh. This is a glorified Jack in the Box read more

Waited almost an hour in the drive thru to get 4 burgers and an order of zucchini's. While we waited we noticed only 1 employee was actually working while the other 2 were just standing around. After almost an hour had passed I called the store and asked what was taking so long and the employee said "I'll give it to you in a minute" and then proceeded to tell the guy standing by the window to give us our order that had been sitting on the counter for 30 minutes already. It sucks because the food is actually good but the service was just not it. read more

Service it's okay. Very average in my opinion. Price was a little pricey food was salty. read more

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The shakes are absolutely devine, decadent, and a guilty pleasure. Their burgers are fresh, & juicy. Their service is top notch, upbeat, & fun to be around. The interior is nostalgic & cozy. read more

There are not what they used to be. I ordered my usual ranch burger and was looking forward to it. I enjoyed the first bite, until I went for my second and saw pink in the burger. Once I saw the pink, I could not continue eating my meal. The fries were good, but alas I did not eat them because the pink burger stole my appetite. read more

Just went thru the drive thru. Burger lukewarm, fries soggy also luke warm and BBQ sauce crusty and dried on top of lid. Hope the health deot doesn't visit these guys. Poor experience and ick food. I will not return. Ever. read more

Love the burger and fries very good I been going to Lennys burger shop for years keep up the good work

We were downtown at 11am and had heard about this place from a friend, decided to give it a try. Parking lot had one car, but the drive through had a few cars lined up. Was a little hesitant their not having a lunch crowd, but decided to give it a go. Ordered two burgers with onion rings and two root beer shakes. Had a seat in one of the booths. The decor is a 50's theme, stainless steel ceilings, black and white checkered floors, red booths and table seating. A big screen is showing 50's lore while the music is playing from speakers of that decade. Awesome art to gaze upon while waiting for our lunch to be served. Bright and wide windows to view the tall buildings and Central Avenue. Place is immaculate and looks new, loved their setup! Our orders were served to us and... wow! This burger put In-and-Out, 5 Guys, to shame! Best burger I have had in years! I ordered the regular with everything, my husband ordered the mushroom burger. I had forgotten how great ground beef can taste! All the fixings were fresh and crisp. I honestly can say the burger looked like a commercial advertisement! Onions rings were great, and the root beer float was amazing! I will definitely return when back in the downtown area! Thumbs up!! read more

Lennys Burger - Parking Lot - Burgers Near Me - Phoenix, Arizona

Great staff..great place to grab some quick eats without breaking the bank. Breakfast burritos are a plus!

Food- always fantastic! Always hot! Service- the best there is in fast food! They treat you like family....Every time in the drive thru I have felt welcomed. Ambiance- chill and funky! Great diner vibe ! Highly recommend! read more

Great Milkshakes Lennys is serving up great food at wallet friendly prices. The staff at Lenny's are friendly and hard-working. If you're patient and not in a rush, Lenny's is the perfect place for great burgers, fries, and delicious milkshakes. They get backed up, so you may have to wait a few minutes. The burgers are fantastic; fries are always served piping hot and crispy, and the milkshakes are thick and mixed perfectly. I recommend the chocolate peanut butter shake; it's the best. Great food, friendly staff, and great prices. read more

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Fun diner ambiance, quite varied menu, and mostly reasonable prices. I will come back and work my way through the burgers!

Food was really good and the place is really neat as far as decoration and interior- but then I went to the bathroom. The men's bathroom smells like someone hit me in the face with a turd and squirted rotten urine up my nostrils with a medicine dropper. Piss all over the walls, poopy toilet paper on the floor by the toilet- this place needs a hazmat crew to fix their bathroom- disgusting. I'm a little worried that I just ate a whole meal from here. Not to mention at least two of the employees were tweaked out of their minds. Wtf Lenny's even the floor by the front door made my shoes stick to the ground. Naaasty read more

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Wife works close by so she brought a few burgers fries and o rings home last Friday. Wow. Just what we've been looking for. Old school burgers. Outstanding. read more

Came here for the 1st time. Sat at the drive thru speaker for over 5min waiting for my order to be taken then sat at the window an additional 10min waiting to pay and an additional 5 before i got my food. Now the boy repeated my order back to me correctly at the speaker but when i got home my burger was all wrong i asked for no onions extra pickles but way i got was no onions no sauce so I got a dry burger for dinner. But while i was sitting waiting the 2 front ppl was just there talking to eachother and on their phones. The boy doing drive thru didn't wave even have the headset on his head (ear) it was around his neck. Idk if I'll be back off i do it won't be when those 2 are working. On a positive note the fries are good. read more

Good food, Terrible service! The workers cater to YT people despite half of them being Latino!

Food and service are awesome! We have never been disappointed. Ice cream is the best!

Considering it's run by a bunch of young diletantes, it is what it is. Ordered online through the website, 25-35 minute wait. Okay sure, roll through, and it's like the order next existed! So I had to wait an additional 30 minutes for the food, writing this review ahead of time while I'm at it to kill time. In the end, the food being given to me cold and dry wasn't a great end to this burger hunt. The employees were just standing around barely pretending to mop, just complaining about their lives. At least the front end employee gave me a half assed sorry. The food isn't anything to write home about, but this location sucks in particular. Honestly it straight up sucks, now that I think of it As for the value...I mean In-N-Out knows it's business, and is about 300% cheaper. Do I regret coming to Lenny's? You bet your dollar I do. Oh and hey the inside is pretty clean for a downtown business giving it a second go. The restaurant is basically as hardworking as its jukebox. Hint: the jukebox doesn't work TLDR: Don't waste your time or dime here! read more

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Great local burger joint. You will not be disappointed in the quality of food. I hope you come and give your local small business a chance read more

Just another chain going for the retro vibe. Nothing special or particularly unique. It's like a Red Robin cross Steak and Shake. This is a new location and it shows. Garbage was left about with splatters of sauces were visible as I looked for a table. It wasn't particularly busy. About 15 minutes before close they started to clean up. The customer service was great though. The cashier was friendly and the person that brought out my food apologized for the wait. During that wait, I watched the employees go around with no sense of urgency. So maybe they need a more experienced manager while the restaurant is still growing. The pastrami stack looked great. Overpriced but superficially flawless. The au jous was bland and watery which was fine because the pastrami was salty. I like salt and it's rare that there's so much salt that it makes it hard for me to eat. Bread was nicely toasted with a nice chew in the middle. Overall, less salt and some minor fixes and this place would be something I would go to regularly. I'm from out of town, so I have no idea of the history of this brand. read more

Lennys Burger - Front service area - Burgers Near Me - Phoenix, Arizona

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I loved this place! Was like stepping back in time! They have lots of great specials, very friendly staff, and the food came out hot and fresh. I think some of the yelp reviews have been unduly hard on this establishment. It's a good old fashion burger place loaded with automobile and Route 66 type memorabilia. It's not going to be some super high end joint that changes your life. That said I really enjoyed my cheeseburger fries and iced tea. If I'm back in the area I will definitely try maybe a float, shake, or another cool treat. They look delicious! read more

Lennys Burger - Basic cheeseburger and fries. Love how it comes out in foil to keep it warm - Burgers Near Me - Phoenix, Arizona

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Really good but wait was kind of long but really good in general food was great ketchup was funky but it's good

This is a small business and clean food is the best here. the burgers are made fresh and so are the fries they have more than just burgers so if you're hesitant don't be read more

It was my first time visiting this establishment. It has an ole fashion parlor type vibe. The food was good but the staff/service could be better. Maybe the cashier was having a bad day. read more

Stopped by Lenny's Burger, and I'm glad I did. The burger was hot, fresh, and had that classic, no-frills taste that just hits the spot. The patty was juicy, the cheese was melted perfectly, and the fries were crispy and seasoned just right. read more

I just waited 15 minutes for a drink in the drive thru lane. When I asked why it took so long ? She had an attitude and said that they have an $100 to prepare and they were short staffed. Very bad customer service. read more

Customer service because your cashier can't speak English or just is very shy and acts like they don't understand you.

This is tough. The restaurant is nice and set up like a 50's diner. It is also very close to downtown. Having said that, the food is priced only because it's downtown. The prices do not match the food. This is a sit-down fast food joint. There is no table service. A combo for me was $15 and some change. Burger, small drink, and small fries. Now, the flavor of the burger was pretty darn good. Nothing over the top but definitely a great burger. read more

Lennys Burger - Burgers Near Me - Phoenix, Arizona

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Awful experience. The food was terrible and the employees were so unprofessional. They were younger kids/adults and they were cursing in front of the customers. There were a couple of families with kids. The employees were lazy and the food presentation reflected on them. Check out the picture of my week old hot dog. They ran out of buns and gave it to me in a hoagie or sandwich bun. I didn't even want to complain based on what I had seen from the staff. I'm calling the corporate number tomorrow. I hope they care. They scraped the bottom of the barrel with the employees. They really didn't want to be there. So sad. The decor and the ambiance is amazing and it is such a beautiful restaurant. We were surprised that it wasn't busy. I guess there's a reason for it. . read more

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A little taste of home. I had the fish sandwich everything is made to order. Wet busy during lunch but worth the wait in line. Staff smiles through the hustle and bustle . I'll be back to try the coneys ... So I went back for the coney dogs as I promised . I have to say the chili was like a sauce, very scant on the onions and they forgot my tomatoes.... it had the smell of a Detroit coney dog but definitely not the flavor. I was alittle disappointed. read more

Lennys Burger - Burgers Near Me - Phoenix, Arizona

I have work at this location in the past where do I start at they don't t train you well and get mad at you for not knowing what to don. They do not clean they grill and if they it like once a week!!! And the ketchup is not real ketchup . And the workers they side in the back and talk about what you order or whatever they talk about . The big boss got mad at me because they never gave me a shirt to wear. like how is that my fault?? I'm just worked there . That just a little bit on what I got to say about it read more

This place's food is NOT good. The bread is hard as ever, the lettuce is old and wilted. I ddnt like it at all.

Update: They did not "make it right". There was no note or anything left to let staff know we were owed a replacement meal. Got ripped off. Very bad customer service, they do not care about you or your food. If you eat here, be ready to wait a looong time in the drive thru and definitely go through every item to make sure you get what you overpaid for. read more

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I have been going to Lennys in Phx for years. Today was memorable not for good reasons. The wait for my order was 30 min while others who came after me also left before me. Lennys typically has good burgers but today was not one of those days (see pic). The burger looked like it got drop kicked into the bag and tasted like it too. Soggy and gross. It will be my last trip to this Lennys. read more

Lennys Burger - Burgers Near Me - Phoenix, Arizona