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Lemus Patio Covers

3.8 (55 reviews)
Closed 8:00 am - 5:30 pm

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The pergola was delayed costing us thousands in lost revenue

AVOID AT ALL COSTS!!! I never write bad reviews but this company was absolutely horrible to work with. They know their bad reviews hurt them so they go by multiple names so you can't look them up on yelp and get a real sense of how their work is. I bet if their customers knew their real business name they would have a lot more bad reviews. Freddy promised to have our patio cover built quickly and cheaper than competitors - which is WHY we went with them. Of course it ended up being more expensive than they promised and not built on time. Complete unethical scam to steal business from other ethical builders. Undercut, overpromise, underdeliver. Rinse and repeat and reap the profits without any repercussions. I was told that the pergola was going to be done and built the day I was coming to check on the property, and when I show up to the house that day there was nothing. No workers, no materials, nothing. They will lie to your face without even the slightest sense of moral obligation actually to do what they say. We lost thousands of dollars due to their lies and deceit. Please avoid this company. We would have saved money and been better off paying twice the amount for a reputable company to do the work.

Before Photos (11/8/2019)

FRAUD FRAUD FRAUD FRAUD!! I cannot reiterate that any more. If i were able to leave a negative review, this would be the best company to do it for. Read all the 1 star reviews below and reach out to them. Freddy Lemus and Victor Trejo were hired on 11/9/2019 to complete a project estimated to take 8-10 weeks and we stand here today 8/6/2020, and the job is only 20% complete. I have posted photos of before and from 8/6/2020. We are working with the BBB, CSLB (Contractors State Licence Board), and LA County Superior Courts to get our money back. I WOULD NOT HIRE THIS COMPANY TO DO ANYTHING IN YOUR BACKYARD, HE IS CROOK, AND THEN BLAMES MANUFACTURING DELAYS.EACH DELAY IS 6-8 WEEKS SINCE DECEMBER 2019. THEY ALSO OPERATE UNDER DEFINITION PATIO COVERS. License # 1018337

Elizabeth G.

My Husband and I are really happy with the work Lemus Patios did for us, they were not the lowest price but did an AMAZING JOB!! We started with Freddy at home with his estimate he was very on time and provide you with lots of extras that make us believe he has the knowledge for our project. It took 2 weeks to get materials ready and have Victors crew in our property they were very professional clean every day all the mess and also as courtesy they use a vacuum to make sure all the small parts of aluminum and screws go away for our pet safe, they finished the job in 3 days. We followed schedule of payments as someone else suggest on the reviews and work perfectly and they always honor our contract. THANK YOU SO MUCH!! I strongly recommend this guys for your aluminum patio cover project.

German M.

It was great working with Freddy. He showed up on time, was very reasonable with price and easy to communicate with. When the day came to install the patio, Jesus and Joel were great. They were very professional and finished the job fast. They were very friendly and patient with all questions I had. After the installation they cleaned up the mess very well. My experience with Lemus Patio covers exceeded expectations!

Asked them to perform cuts not where newly installed pavers were installed. Didn't want these on floor where my kids would be barefoot.
Ping P.

First words I would say is don't believe a single word from Freddy. Freddy is nothing but broken promises and even threatens liens on the property when he doesn't fulfill his promises. Highlights of everything that led up to this review. First of all he is very attentive when trying to win your business and when you sign a contract it is a complete 180 in response. It took me calling and texting over and over to get him scheduled to perform the foundation/post work. To make things worse he failed foundation inspection 3 times with city inspectors, this caused delays to my backyard contractor because they could not perform their work because there were two large holes in the ground that have not passed inspection. Upon finally passing, as agreed he would be back in a month or so to finish the work allowing my backyard contractor adequate time to complete their work. You would think he would schedule a slot for us with this much advance notice, took over a month to schedule him to get back and install the rest of the patio cover. It was excuse after excuses, the best is when his work truck broke down and I was pushed back another few weeks. Apparently, everyone else doesn't get pushed back too, I was the only one pushed back to the end of the queue. Finally Day has come for installation and I quickly learn he subcontracts the work even though he sold the project saying it's all his guys that work directly for him. As one would expect, the subcontractors don't know all the details I discussed with Freddy on what I wanted and envisioned. Also, workers had no respect for my newly installed pavers. I specifically asked to perform cuts and work in front of house so slivers and pieces of aluminum don't get stuck in my new grass and pavers, they just cut right on top with not even any tarp or floor covering. When confronted about causing scraps and marks on my new pavers their excuses were that's how pavers come. Also they became confrontational and proceeded to storm off the site and slam my newly installed side gate against the wall. There are even more details, but I'm going to bring up one last point. As mentioned this work had been a nightmare and getting them to complete the work was an ordeal. When threatened to proceed with another contractor, Freddy made a statement that he would refund all my money if it was not complete by a specific date. Long and behold he did not finish by that date, but he again did not live up to his word and threatened to place a lien on my house if I did not pay. He did not complete the work and his guy Victor was at mouse house days after the specified date fixing the poor work originally done. Victor was the only saving grace in this ordeal, he is a true professional that has pride in his work. He made sure everything was fixed as best he could and tried to makeup for Freddy's incompetence and lack of professionalism. Stay away from this guy it will be worth the money to pay a little more than deal with Freddy. His price was only a few hundred bucks lower than a more reputable company, I only made the decision to go with them because of what I perceived as an attentive business owner that would do a great job, but it was all a facade and a smooth talking salesperson willing to say anything to get the job in contract with no intent to fulfill on details of the project.

Jannelle D.

I found this company on Yelp. We had a sunroom built by them. The sunroom is permitted. My review of this company will echo a few of the others. The work we had done by this company was great. I would give it 4 stars on that. Dealing with Freddy and Victor was not easy and I would give that about 3 stars. They had very bad miscommunication on what was going on. Workers were supposed to be at my house on curtain days and people would not show up. It was the holiday season, so I did understand and have patience with that. I had workers asking for money at certain times when it was not scheduled in the contract. I just showed them the contract and that was easily settled but a little annoying to have to deal with. Having said all that the problems that did come up were eventually solved and that is what counts. I really liked Jesus team that did the main part of the construction of our sunroom. They worked three days straight and we were able to tell them exactly what we wanted. The finishing touches is what we had a problem with but most of those issues were taken care of. I have done several improvements on my home and what has always helped me feel better is the following. I would recommend this company if you did the following. Have a payment plan in place. We did our as follows (No I will not tell you the amount we payed for our sunroom because that will depend on lots of factors). 10% down payment 50% Materials Money (After demo and Haul away) 20% after built 20% after inspection passed This plan made me feel comfortable. I would not give them any money until everything in each step was completed. When you are dealing with a good amount of money you want to feel like you have some control. They honored this agreement. One very important thing that I recommend is having every little detail that you agreed on IN THE CONTRACT! I am happy we did this with most of the thing we wanted there was one thing we asked them to later but was not in the contract, so they did not honor that. It was a verbal agreement and in texting but not in the contract, so I did not hold them to it. I love the sunroom addition to our home. It will make a great play area and family area. We are really excited that is looks so good. I am on good terms with this company. They just need to work on the communication problem.

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7 years ago

Came in, removed my concrete, and cleaned everything up! Made the area they worked on looks great before leaving. Good job!

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This is a very awkward liar, delaying the installation date again and again, and at the end he did not appear to receive 2,500 deposits.

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Thank you so much Vero I really appreciate your business

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Page 1 of 2

Ask the Community - Lemus Patio Covers

Do you also demo old patio (pebblestone) and lay pavers? Thanks!

absolutely yes we do

Don’t See Your Question? Ask Away!

Review Highlights - Lemus Patio Covers

Aside from being professional and respectful, Freddy and Victor do amazing work.

Mentioned in 17 reviews

Read more highlights

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