We have been going here for years. They are always competitive on price and have great customer service. David is always helpful whenever we are in the market for flooring. We recommend them to all our friends! read more

Horrible service, Lying on quotes for monetary gain I do not recommend carpet in for any type of carpet service. read more

TERRIBLE Installation. Buyer Beware. We used them 2.5 years ago to install new carpets when we moved. Initially it was fine, but after a year I noticed the carpet starting to bubble in a few places. It's just my husband and I and the carpet is in a low traffic area. I should have contacted them immediately but kept procrastinating. We just had our carpets cleaned for the first time and it's basically destroyed. There are bubbles throughout the ENTIRE carpeted area (4 rooms). Our trusted carpet cleaner said he's only ever seen this happen through a poor installation job. I googled the issue to confirm if this was true, and there are many sources online stating carpets will bubble after being cleaned when there were not installed correctly in the first place. I contacted the company knowing there was a slim chance they'd cover the repairs but had to ask anyways. They explained it's only a one year warranty and then tried to blame our carpet cleaner and then said it's NORMAL for carpet to bubble like that after cleaning. No, Carpet In, it's definitely NOT normal for carpet to completely overstretch and bubble like this from a simple cleaning, especially when it's still fairly new! I've lived in many different places, and have never had this issue before. Unfortunate that they don't stand by their work and use any excuse to blame a third party. **What should have tipped me off from the very beginning was the men who came to install the carpet told me that they are normally full time landscapers/gardeners and tried to sell me on their gardening service as they were leaving. Obviously not trained in proper carpet installation.** If you're looking for new carpet, don't be lured by their low prices. You get what you pay for. read more

Carpet In - a living room with bookshelves and a television - Carpeting Near Me - Norco, California

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My parents had their house carpeted recently. It started out rough from the beginning. The carpet they wanted wasn't what they thought it was going to be. There were some problems. And the first installers weren't very good. My mom was not happy. David came out to see the work and admitted some of the work was not great. He agreed to redo the carpet. The second time the carpet installation was being done my Mom stopped them in the middle of the job and said she did not like this carpet either. So David ordered a different carpet. This being the third time. I know carpet In lost money on this job. But David was a stand up guy and did what he could to make my parents happy. My mom is very picky when it comes to her house. She is not easy to please. But thankfully after the third time my parents are completely happy with the carpet job. My mom said everything is perfect and she could not find one issue with it. The only other charge to my parents was the difference in price of the carpet because the third carpet was a more expensive carpet than the first 2 they picked out. I appreciate Carpet In for doing what they had to do to make my Mom happy. Thank you again David. read more

Carpet In is amazing! great customer service and amazing quality! they quoted me 1-3 days and were done in ONE DAY! The workers are super nice and respectful of our home by laying down tarps down our hallways to get to bedrooms and they cleaned up after themselves. So happy with the outcome! read more

Carpet In - a bedroom with a bed and a desk - Carpeting Near Me - Norco, California

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We recently moved to Norco and our realtor recommended this company. The order process was great from start to finish! Installers showed up on time and managed to get 3 rooms done in about 4 hours and it looks great! Highly recommend! read more

Carpet In - Believe this carpet is called smokestack - Carpeting Near Me - Norco, California

I've used them in the past for my previous property. Customer service and installation has always been great. I recently purchased a new home and David was able to match the exact flooring that I had installed through the builder. The price and installation was great. Installers were on time and they worked quickly and efficiently. I will definitely use them again, and I highly recommend them. read more

Do not bother going anywhere else but Carpet In for your carpet needs! I had sold my home quickly and had an escrow close date quickly approaching and needed carpet redone in my new home FAST. David was extremely helpful in the process of picking and choosing which carpet would fit our needs and ensuring we could get the carpet in time before our move-in date; he made it happen in DAYS. Me and my husband had gone to the usual places (Home Depot and Lowe's) only to find out that all those nice floor displays of various kinds of carpet require a 3-4 week order/wait time to obtain and that's before installation gets scheduled and don't even get me started on the crazy pricing. The prices at Carpet In are unbeatable. They were also able to offer baseboards and carpet padding in no time. I will be recommending Carpet In to anyone in need! read more

I used Carpet In to do carpet in my whole house. David was extremely helpful and very patient with me during the whole experience (I was very picky) The installers that came out were on time, extremely helpful and polite. They cleaned up any mess that they made and helped me move some items that they didn't have to help me move. The carpet is perfect! It's a beautiful color, great quality and super soft. Carpet In beat everyone's prices around (I called a lot of places) I highly recommend this company for any flooring needs. read more

They did excellent work on our house. The floors looks amazing. Great service and great people. Definitely would recommend Carpet In and meet with David! read more

So glad I found Carpet In! David is a great guy! Family business and they are tops when it comes to customer service. I come from a family business and it was easy to see how he pays attention to the customers requests and how easy it was to work with him. We had changed what we wanted to do a couple times and each time David said no problem and worked with us. Now for the work. They put down tile in 2 rooms downstairs and carpet in the rest of the house. The carpet guys and tile guys were awesome. I stopped by many times and any questions or concerns were handled right then. They did a GREAT JOB! I would highly recommend Carpet In to anyone looking to have tile/carpet work done. These guys are GOOD!!! Another easy 5 star rating!! read more

From the very first interaction "Carpet in" gave top tier service. David at the store was very helpful in figuring out what shades of Luxury Vinyl planks could work well with our existing tile and was very professional and provided a good quote once I provided him accurate measurements. We had carpet placed in rooms and stairs and LV planks in living room and hallway. First day LV was installed. The guys showed up on time, ready to work, Demoed old laminate and installed new LV and baseboards. Second day carpet demoed and installed. Fantastic job! I love it. Couldn't be happier. Will definitely refer them to others. Photo of LV planks installed below, (don't mind walls, they haven't been painted yet.) read more

Carpet In - New LVT, (don't mind walls are unfinished) - Carpeting Near Me - Norco, California

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We hired carpet In on several occasions for carpet and tile. Competitive pricing and installers are very professional and friendly. Workmanship is topnotch very happy with their service. read more

Just had carpet installed in our 4,100 sq ft home. Dave at Carpet In on Hidden Valley was a pleasure to work with. Communication by text was my preferred method of contact and Dave was always available to answer questions. When we asked for a very large room to be stretched a bit more (my husband's a perfectionist), Dave sent out a man who took a lot of time to make sure that the job was done to our liking. He was a bigger perfectionist than my husband. So of course we were more than satisfied with the fix. Great quality carpet, created with a plastic backing because we have indoor dogs. I would highly recommend Carpet In. It's a locally owned business, also a shop at McKinley, and Dave displayed pride of workmanship and integrity. Great sale price too. read more

This team was so great! Easy order, easy install. We love the result. Great carpet installed sooner than expected. Even the install team was amazing. Highly recommended. Thanks guys you were excellent. read more

I recently had a water line break in my walls and my insurance company is having me replace the carpet. Carpet in was able to look up my original quote and order me new carpet and give me a delivery date that I was able to get to the contractor to have done in time for all the repairs. Based on now dealing with this company a second time I highly recommend them and appreciate that they were able to complete my work in a very timely manner and get our house back to together. The only downside I had was that we weren't able to get the same sale price that we got a few months back. read more

Five stars is NOT enough and only scratches the surface with how over-the-moon pleased I am with this company. The sales process was superb and so was the work. They are far, far better than Empire who acted like they didn't want my money. No problem; Empire's loss. I gave my $8,000 to Carpet In. read more

David the owner was very polite and kind. The carpet was great quality and the prices were great. The installer did a great job and was very professional, clean, and polite. I will definitely share my experience with others. read more

We originally had a different carpet company in Norco give us an estimate that we thought was rather high. We went to David at Carpet In and he came in $400 less for the same carpet and installation. We were looking for a pet resistant carpet and the other place steered us immediately to Shaw's "Life Happens" series. David spent time talking to us about that specific carpet and it's advantages, but he also told us of some other options and was honest about the differences. We weren't 100% sure about the "Life Happens" carpet until David gave us a demonstration where he poured water on the sample he had and it literally beaded up instead of soaking into the fibers. He ordered color samples for us and had them sent to our house, where we were able to decide what color worked best for us and we could test out the carpet a little more. He did not pressure us on buying at all, but was genuine and friendly. This was ultimately what made us go with Carpet In. We checked out a few others in Corona and a few matched his price, but the customer service was nowhere near as good!! The gentleman at LA Carpet even tried to tell me Shaw had no "Life Happens" carpet and was rather pushy about it. I called David, was honest and told him we were shopping around and had been told this. He told me it was a new product and encouraged me to check out Shaw's website. He was NOT offended at all that we were shopping around and was actually very professional about it in saying that's what smart shoppers do. Once we were ready to make our purchase, we went in and put a deposit down on our installation. David let us know that because it was a brand new product it would take 3-4 weeks to get the carpet from the factory in the color we had chosen, which we completely understood. One week after putting down our deposit, we had a death in the family and needed to use the money we were holding for the carpet on plane tickets to get back to our family. I called David and he was WONDERFUL!!!! He was completely sympathetic and told me that we could put the installation off for a little while even after the carpet was delivered to him and worst case scenario they could hold the carpet we ordered in their warehouse for up to 6 months and we wouldn't lose our deposit. I was absolutely floored by this and it made me SO thankful we went with Carpet In. We were able to have the new carpet put in just a few weeks ago and I could NOT be happier!!! The installation was incredibly fast and the carpet looks AMAZING. We have 3 dogs and 1 who has accidents more often than I'd like, so the "Life Happens" was definitely the best choice for us!! When she has an accident it doesn't soak into the carpet immediately. It beads up on top and we're able to easily clean it up. Then we use the Shaw carpet cleaner for anything that got deeper into the fibers. If you have pets, buy the "Life Happens" from Shaw. And if you're buying any carpet, go to Carpet In in Norco and talk to David. We will go to them for our next carpet need without a doubt! read more

Absolutely excellent service! This is a long overdue review, but I visited Carpet In a handful of times while redoing my entire home's flooring. David was incredibly helpful, patient, and knowledgeable every step of the way. I was in a pinch for time hoping to have some rugs completed before a big event I was hosting in my new home. He helped me go through inventory and see what was in stock since it was the holiday season when many manufacturers close up shop for a while. In the end, I received my pieces in time for the event and the delivery went very smooth. I am extremely happy with the service received at Carpet In and recommend them to anyone looking for flooring. Thank you David. read more

I saw Carpet In's local ad which had some decent pricing for carpet, and on an impulse decided to stop by their Norco showroom for more information. David Tossonian was very friendly and personable, and took a lot of time to show us their stock and go over pricing, which was very competitive. He has a very low-key demeanor, with absolutely no high-pressure sales tactics. That's very welcome for a flooring company. He knows his stuff! After finding a price and product we liked, scheduling the job was perfect - a convenient day and time was agreed on that was literally a few days from the date we signed the initial paperwork. The work crew showed up on time and ready to go. They were courteous and professional, and respected the home and its contents. They proceeded to move the furniture quickly and carefully; they did a great job with removal and disposal of the old carpet and pad. The installation went quickly and is very well done. Carpet seams are nearly invisible (very low pile carpet, a very difficult type to get perfect seams) and they did a good job with the placement and securing of the carpet. They ran from 8 AM to around 5 PM for an 1100 sf job at a two story house. The job was completed in April 2015, and I waited until today (May 31, 2015) to write this review to see how the job would hold up for a month or so, and so far it's great! No sagging or stretching to note, and the seams are still very good. Overall, I am very pleased with the goods and services completed by Carpet In, and I do recommend them for your flooring jobs as well. read more

An update after a few years...the carpet is all right, but the installation has not held up. Carpet has " rippled" and pulled out of shape. Basically this is because the initial installation was not very good. read more

The entire process of buying and installation was really easy, reasonable prices and great communication. We had made several attempts at the bigger home stores, only to be disappointed with the lack of knowledge and help available to get through the process. Went here just to look, left with new carpet ordered and installed within a matter of days. Installers were professional, on time and quick. Thank you for such a wonderful experience. We will be back! Thank you, so glad we found you. read more

Carpet In was amazing to work with. My carpet was bubbling, so they came out and honored the warranty. David, the installer, had the best customer service and work ethic I have seen. I can tell he truly cared. He even went above and beyond to put my furniture back exactly how it was before. Keep up the great work! :) read more

Stopped in on a whim never expecting reasonable prices from a small shop; I was so pleased Dave gave me the best experience that I have had with ANY contractor. He helped me choose carpet, didn't try to sell me more than I needed and arranged a free quote that beat 2 other quotes. Low prices are wonderful, but I can't tell you how nice it was to speak to the same person every time I called. If I had to leave a voicemail he ALWAYS returned calls quickly. Dave was also very accommodating when I had to push our installation out a couple of weeks. Joe and his crew were on time, considerate and very clean during the installation. He also arranged the baseboard installation that looks great! Awesome pricing and excellent service- can't ask for more than that! read more

Excellent customer service with great pricing. David was so helpful helping us choose our flooring and carpet in our new house. He made our experience one that we will never forget. David and this company are truly here for their customers. Thanks carpet in! read more

After visiting a few flooring stores, we decided to go with Carpet In to install our flooring in our new house. Dave was great to work with. He was able to give us a super competitive price on flooring and explained every step of the process. He coordinated our financing with our close of escrow date and was able to get his installers to our house the day after closing. The installers were on time every day and did a great job. They were able to finish the job in the time frame that Dave had given me, even with my special requests. Dave was also available via text throughout the whole process to answer any questions that came up during installation. This was a huge purchase for us as there was a lot of flooring to get done and we couldn't be happier with Carpet In. We definitely made the right choice. Thanks, Dave! read more

I went to a few places before buying from Carpet In. They were buy far the most friendly with the best prices! Would buy here again for sure! read more

I had a great experience with Carpet In. David was great and very helpful. He knows his stuff and I would definitely recommend him to friends and family looking to get their flooring done. read more

Vary friendly and professional fast and great service David know how to run things absolutely recommend for business offices that need new flooring done. read more

David was a huge pleasure to work with in selecting carpet for our home. He spent a lot of time showing many many samples and tried to suggest things based on our needs/wants. His level of professionalism and integrity really came thru to us. He wasn't salesy and very forthcoming with information about the products. He helped educate us and explain all things related to carpet and flooring. I would highly recommend you check out Carpet In for all your carpet needs! read more

Thank you so much! I have stopped into this store for an estimate before and felt the prices were very good. I am a Property Manager and had an emergency for a new tenant. I needed one room of carpeting and wanted it installed within the next 24 hours. Not only did David provide me a good price for a quality product but he was able to squeeze my install in the same day! David the Installer did a phenomenal job and went above and beyond what any other installer would have done. The room looks great and I can't thank both David's enough! I will definitely be using you in the future for other properties. read more

I had a product called Boogie installed in my home about six months ago from Carpet In. The carpet quality at the price we received and the service is what prompted me write a review. In the case you are making a big investment of changing your flooring this is the place you want to go to. Great quality at a great price. Thank you Carpet In! read more

Yes, shop here because of Dave. He gave us all the time we needed with as many samples as we needed. But also shop here for the great prices and EXCELLENT installation. We chose Metroflor Engage Genesis for easy care. The new baseboards they installed are the icing on the cake! read more

Carpet In - Carpeting Near Me - Norco, California

Best experience I've ever had buying carpet. David was awesome, great price. His installer was experienced and incredibly patient. The carpet had a subtile pattern to it, and he worked until he got it to match perfectly through out the room. I will always purchase my flooring from Carpet In!! read more

David at Carpet In was very helpful helping me pick Carpet and Flooring for 4 rooms and two bathrooms. He obtained samples and provided specs on all products prior to the sale and gave me great pricing too. He also followed up and gave be suggestions for a different vacuum cleaner which I needed for the new thick soft carpet I ordered. Installers were on time and cleaned up well after work completion. I will be buying from Carpet In again for the rest of my house next year. read more

I would never go to anyone else, bar none. I recommend this place to everyone I know. David is one of the all time greatest guys. He did everything to make buying carpet a smooth, comfortable and super enjoyable experience. He was there for me every single step of the way. He's a down to earth, honest, extremely fair and wonderful person to work with. I could not have possibly been happier with my purchase. Our carpeting is gorgeous.. pet proof and exceptionally soft. We love it! This company is invested 100% in taking care of you all the way. read more

I searched around for carpet for over a year. Looked at every place in San Diego. Even Costco couldn't beat their prices for higher quality carpet! This store not only has the best prices, they are completely honest about which brands of carpets they are showing you. Not so for most stores. A friend who had bought carpet before from David had told us about this secret! David even arranged his men to come down to San Diego, a little farther then then usually travel. We couldn't be happier with our shaw carpet! I just walk around barefoot loving the feel! They also did an amazing job on a patterned carpet for our staircase. Serious do not hesitate to only look here for your carpet!! read more

Great selection, price, and installation. And, the sales staff isn't pushy like most places. I would recommend this store to anyone looking to buy new carpet! read more

Shopping for carpet is hard, but in the end I had a great experience working with David at Carpet In. Although the store is quite small, I was able to "check out" a variety of styles and colors. Their pricing was very competitive and believe me, I checked! We had a lot of carpet installed, so the job took two full days, but everything went well. read more