After reading such stellar reviews online I took my mom over for a no-pressure experience for her…read moreto test drive a Subaru she'd been looking for & yes, all the positive reviews are for real! From the minute we walked onto the lot it was exactly the relaxed, respectful atmosphere I anticipated & was vastly different than the absolutely awful experience we had with a well known Subaru dealer near the airport. I'll definitely only return to Gahanna when ready to buy!

outstanding customer experience each time I go and I've purchased over 30 vehicles from Craig over…read morethe past 30 year. great customer service and outstanding quality of vehicles and he goes out of his way to make sure everyone has a great customer experienc. I will continue to buy my vehicles from him and continue to recommend him to other. truly outstanding place to buy a vehicl.

I wanted to wait a bit before I reviewed because with a car, sometimes issues don't arise…read moreimmediately. I came in last week for an oil change. I could not have been more pleased with the service here (obviously, since I left a 5 star rating). I chose them because we started to feel like we were getting ripped off (lots of hidden charges) at the last place we went. I wanted to stay close to home and find a small business to support. I looked to yelp! and saw all the 5 star reviews and gave them a shot, and I'm so glad I did!. The got me scheduled quickly with no problem, and the oil change took exactly as long as they said it would and COST EXACTLY WHAT THEY QUOTED ME OVER THE PHONE. If you've ever gotten an oil change you know how amazing that phrase is, right there. Every time I've gone to a chain store for an oil change it's at least 25-30% higher than the quote or the price on the sign. They also upsell you everything they can and it's intimidating if you hate saying no and you know little about cars. Not here. I got an oil change and an inspection and no upselling whatsoever. I was also told that anytime I need them to check my levels (oil, tires, whatever), to just pop in and they'll do it for free. This was a service the last guys offered and I was worried about missing at a new shop. While I was there I started talking to them and we had a great conversation. I was treated like a PERSON and not just a wallet walking through the door. This was seriously one of the best customer experiences I've had since moving to Columbus. So glad we switched our business here.

Came here for a pre purchase inspection on a vehicle. These guys are amazing. Super friendly,…read morereasonable prices and they took a lot of time to explain everything that was going on with the car to me. Very thorough and honest! Would absolutely recommend to friends and family.

Easiest way to sell my car!! 10/10 would recommend to anyone looking to sell. Service was fast as…read morewell!

! ATTENTION ! They deliberately sabotage your vehicle's…read morecomputer system to drive down the price so they can buy it cheaply; then, they simply fix the system using a computer and resell it to another buyer at a high price. I urge the ‍FBI and FEDERAL authorities to investigate this. I can personally attest to this: I took my Range Rover Sport Supercharger there to get a price quote, and they sabotaged its computer system. They disabled the electronics of a car I drove every day and then claimed there had been a pre-existing fault. Now, I can't even drive my car! I do not recommend them to anyone. You will get scammed! There are millions of people like me on the internet. You can look it up. ! ATTENTION !

Roush Honda is top notch! I wouldn't trust anyone else to my vehicle if I felt there was a major…read moreproblem. I have had the pleasure of working with Nick, November and Ken in the service department and they are all excellent. I feel they have gone over and above to solve my issues. You can tell they treat your car like their own car. I highly recommend them.

Great dealership with a wonderful staff. Stopped in to take advantage of their evening express…read moreservice (they are open till 10 PM). It is so nice they are open late so you don't have to take time off work to get your car serviced. Service advisors are always pleasant and knowledgeable. I enjoyed my coffee and looking at the showroom. If you are looking for a Honda you really should consider this dealership.

Can't say enough about this location. This was by far the best,fastest and easiest car purchase we…read morehave EVER done! The vehicle was online and located in Wisconsin and Brooke and Dan got it to us faster than you can imagine. The price was below market value and we didn't have to spend HOURS going back and forth with multiple people (like most car dealerships) to get to that kind of a price. This was a great experience to say the least. We highly recommend stopping by or calling Brooke as she and Dan will take great care of you and will make sure you are 100% happy just like they both did for me !!!!

I like this enterprise because the staff behavior is amazing and rental and purchases of car is…read morereasonable price, Personally, I recommend you guys to try first guys as well if anyone needs car Thanks 3200 Morse rd enterprise

Over the years we have bought multiple cars from Larry for ourselves, our children and now…read moregrandchildren. We have found him to be honest, friendly, extremely knowledgeable, detail oriented, offers very fair pricing, quick to respond and accommodating. We have recommended him to others and they, too, have been very happy with the vehicles they have purchased from Larry. We would never hesitate to send buyers to Larry at. Wholesale Auto. Vicki S.

Larry is super knowledgeable and fair. Traded in my old car, and he actually gave me more than I…read moreexpected. He really cares a lot about his work, and test drives a lot of the cars for himself.

I recently purchased a vehicle from Toyota Direct and couldn't be happier with the experience. A…read morehuge thank you to salesperson Nasir Bary for being helpful, knowledgeable, and patient throughout the process. He was clear, fair, and efficient in answering all of my questions, and he truly listened to what I wanted rather than pushing me toward something else. Thanks to him, I found the perfect Toyota 4Runner Limited with zero high-pressure sales tactics. I'm thrilled with my new purchase and will definitely be back in the future.

Overall: I like my car, but the buying experience definitely had some moments that made me raise an…read moreeyebrow. What I like: I really like my car, and Toyota Direct makes payments easy and convenient, which I appreciate. What I don't like about the vehicle: The screen in my 2025 vehicle keeps shutting down. It was repaired, but the same issue came back shortly after the replacement. A vehicle this new should not have the same problem recurring so quickly after a repair. I'll be going back to service soon. Oh, this one service guy had my keys in his hand to show me to my car with completed service and he holding my keys he asked what color my car was. What the heck was that?!? Give me my keys so I can leave! When I answered the question he gave me my keys. (BUT KYLE AND LILY ARE TRUE ROSES FOR TOYOTA. Their service is smooth, kind, informative and humble. I can truly rest in their characters. The sales experience: My salesman seemed more interested in flirting and asking personal questions than selling me a car. He could have been my son, so no offense taken. However, ladies, don't get caught up answering salespeople's questions about your dating life unless it directly relates to why you're buying the car. Divert immediately and get back to business! Now, let's talk about the financing. They showed me a credit score approximately 10-20 points lower than my actual score. A lower score could justify a higher interest rate, and my salesman was prepared to proceed with that rate. I took a picture of the credit report they showed me. What happened next? My interest rate went from 10% to 5.99%. Even more interesting, before offering me 5.99%, my salesman wrote 4.99% on paper, then scribbled it out and said, "I mean 5.99%." Then the financial advisor came out of his office and said something along the lines of, "Come on, you've been here a long time. Let's sign the papers." I found that intimidating and frustrating. I was making a major financial commitment, and I was taking the time necessary to make an informed decision. My time at the dealership was not a reason to rush me into signing a contract. Lastly, while I was signing the paperwork, the financial advisor told me he had "pushed the due date" as far out as he could. I interpreted that as a favor. Great, right? Well, I later realized that extending the due date would result in the company collecting hundreds, possibly over a thousand dollars, more in interest over the life of the loan. So much for "Oh, let me help you!" Bottom line: I like my Toyota, and I appreciate Toyota Direct's convenient payment system. However, my experience taught me to pay close attention to every detail of a vehicle purchase. Know your actual credit score. Question discrepancies. Pay attention to interest rates. Read the fine print. Understand how changing your payment due date affects the total interest you pay. And above all, never let a salesperson's charm, a financial advisor's urgency, or the appearance of a favor distract you from what the numbers actually say. I came to buy a car, not to be pressured into a financial bomb. Read everything, ask questions, take pictures, and do the math. P.S Also, my old car was towed to their parent company who was instructed not to touch anything in the car. Tell me why they pretended not to have my car while they stuffed SOME of the items back in the car that they weren't supposed to touch?! When I asked the guy in the back sitting in the middle chair if he could contact me if they found what was missing, he said ok, but never called. HMMMM...only a call was needed. Also, I was told only one credit check would show up in my credit report since they were all done together. That was a lie, three credit checks are sitting on my credit report. If any salesman there tells you this walk away, their honesty wanes to secure sales instead of just being honest because it's the right thing to do.

I purchased my car from this dealer and it was a good experience…read more A friend recommend I get into contact with Rodney Cook for my car needs and it was the best advice. Rodney answered all of my questions, was quick with communication and made sure I left with a car I was happy in. He's very personable and laid back, I never felt overly pressured to purchase my car. They gave me a very good price and everyone there was pleasant to speak to.

you can improve by stop lying to customers. be more honest about you business and what's going on…read morewith customers cars . terrible yall worst the jd byrider. sorry to say yall sell the most junk cars in ohio . had my car over a month and yall still need more time ??' wow what kind of mechanics do yall have ?jiffy lube oil change staff move quicker than the mechanics this shop had. yoooo if u gonna invest long term payment on car go some where else period . sad this is second worst car i ever bought from them

I found a vehicle on a website that happened to be at Germain Volkswagen. This dealer was over 6…read morehours from my home so I was anxious about purchasing. The sales associate, Nick, gave me a tour of the vehicle by FaceTiming me and test driving it. He pointed out any marks; however the vehicle was virtually spotless. The price was lower than any others I had researched across the country, looking as far south as Texas and as far west as California. Nick was reliable and helpful. He even drove an hour in the pouring rain to pick me up when I did find a ride to Ohio! He told me his philosophy was to be a good human and not scam anyone in hopes that his customers would return for many years. This kid is truly nailing that. They managed to get within 200$ of my price and although I truly despise buying a vehicle and the way I am usually treated as a woman, I can say this was a pleasant experience. The financial manager, Colton, who worked with me to sign the papers was professional and fun to talk to while we worked. Ask him about his dogs! I highly recommend Nick if you are searching for a vehicle. It felt good to not have to argue about purchasing a vehicle. This was the first time I left a dealership with a smile on my face and it was worth the long drive.

Kudo's to Germain VW and the sales team for my 2021 Ford Explorer XLT purchase. This was a purchase…read morethrough my son and remotely by me. Getting the paperwork completed was generally easy and the sales person Clifton Jordan was very helpful. The manager Travis Rausch and finance group were also very helpful in getting all the paper work to me because I live in Indiana and Germain is in Columbus Ohio. This type of purchase involves moving the title between both the Ohio and Indiana Bureau of Motor Vehicles and to the bank where the loan is held. By the way, getting the loan through Germain was very quick and at a great rate. The Germain people communicated via overnight mail, phone calls, emails, and text messages and this also made the purchase easy. So, the purchase of a new vehicle was a pleasant experience and I recommend Germain and their staff if you are purchasing a vehicle. THANK YOU GERMAIN!

Absolutely phenomenal buying experience! Purchased my vehicle in May 2014. I went in to buy a 1997…read moreJeep Wrangler with 104,000 miles on it so I could have a toy for the weekends and a good winter beater. I drove it and found a couple of minor issues which were reflected in the sale price and I was ok with buying it as-is. I didn't have the 7k laying around to pay cash so I looked into financing it and I thought I had decent credit so I thought it was possible. They got me a 6% interest rate and I put a little down on it and it has been history since! I love driving it and I put about 4,000 miles on it the first year I've owned it. I will definitely buy another vehicle here if the opportunity presents itself and I've sent a few customers their way as well because they were so good. I have nothing but good things to say about the guys over at Roby Cars!!

I would say that this is the place to go BUT unfortunately that IS NOT the case. I was hoping that…read moreb/c I am a woman, the stereotypical "take advantage" scene wouldn't occur, but it did. In attempt to purchase a car, my guy friend (who's so in cars) and I priced the KBB value of a 04 Volvo. They wanted 12, KBB priced at 7 but we were willing to negotiate. As a person with good credit (literally classified as good) and 1500+ for a downpayment we found it odd that they wanted nearly 30% of the car's asking price, switched some numbers to where KBB price matched there's, then tried to put me in cars that looked like they were on there last leg. Granted, each customer experience is different, but it's crazy how with good credit I was told I need a substantial downpayment and the Volvo s40 turbo was not an option, yet I went to Lindsay Acura and only put down 1500 with a brand new Acura TL... THE SAME DAY!