1. Legacy Automotive

0

Columbus, OH

Cancel

Open app

Search

Legacy Automotive

4.4 (7 reviews)
Closed • 9:00 am - 6:30 pm

Legacy Automotive Photos

You might also consider

Recommended Reviews - Legacy Automotive

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of M H.
0
4
0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Matt really helped us out. This is our 2nd vehicle from Legacy. I would recommend them to anyone who needs a new vehicle.

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Legacy Automotive

You might also consider

Verify this business for free

People searched for Used Car Dealers 206 times last month within 15 miles of this business.

Verify this business

Drive Direct

Drive Direct

(61 reviews)

Maize-Morse

Went to DD with intention of buying a car. I was going to pay cash. I met JAKE a nice young man…read moreand we sat and talked about cars n cost. My brother went with me and we drove 3cars and none we liked. I drove a Toyota Corolla from 2018. It was a lovely car and I bought it, its a sweet ride. I'm very happy and if you go, ask for Jake he was great.

I have worked in the car industry both nationally and internationally, and this is without a doubt…read morethe worst dealership experience I've ever had in my life. It's useless, unprofessional management systems like this that give car sales a bad name and make people hate buying cars. Before driving 4 hours, I agreed on a $30,500 OTD base price before trade with Dakota Berridge. We already had a 5.74% approval through our credit union, but they don't accept outside state financing. So we did a credit application but Dakota tried telling me my wife's credit wasn't good and tried to cap us at an insane 13.39%. I work in sales, I asked for the Risk-Based Pricing Notice which forces them to show the real credit tier instead of playing rate markup games. He got a little bit offended by that and told me nobody ever asked this in his sales career. Well it's understandable that normal customer won't ask it. Told him we wont do it until its close to 7-8%. Final approval came at 8.24%. When we got to the store, they said he left early. So another salesperson tried to hand us paperwork marked at 10% interest. I caught it and made them fix it to 8.24%. On the finance contract the trade-in tax credit wasn't applied. I caught that too and let it slide in good faith thinking it was just late-night human error. The main problem was when i came home and reading the contract. Somehow I missed that the desk never updated the agreed vehicle price to match our $30,500 OTD math, stuffing a $967 overcharge right into my financed total. When I brought it up right away to Dakota, he said "contracts are signed and funded." A professional dealership doesn't hide behind that excuse when a clerical mistake is made, you honor the agreed price and write a check back to the customer for the difference. I've done this job, and that is how real business is done who not only care about making profit but also their customer. I tried calling every single sales manager on the floor, but nobody answered or returned my calls. I reached out directly to Rich Persiani and Ryan Belcher by phone and email multiple times, and never heard a word back. Leaving a $967 price mistake on a contract isn't just dishonest, it's pure sloppiness from a management team. They only care about profit, not customer service or integrity. Once the car is sold, you get zero help or after-service. I have attached the proof of conversation. If you don't want to get screwed, buy your car from somewhere else where they care about long term relationship with customer and honesty.

Legacy Automotive - usedcardealers - Updated October 2026

Loading...
Loading...
Loading...