you can improve by stop lying to customers. be more honest about you business and what's going on with customers cars . terrible yall worst the jd byrider. sorry to say yall sell the most junk cars in ohio . had my car over a month and yall still need more time ??' wow what kind of mechanics do yall have ?jiffy lube oil change staff move quicker than the mechanics this shop had. yoooo if u gonna invest long term payment on car go some where else period . sad this is second worst car i ever bought from them read more

PLEASE SPEND THE TIME TO READ THE ENTIRE POST. I submitted an application online, yestobk.com, but was contacted by a company called "US Auto Connections". Which I'm not 100% sure is even a legit business. I applied on yestobk.com being that I filed bankruptcy and this site deals with bankruptcy clients. I started having contact with Audrie Stoker. I informed her I was looking 4 a truck. She sent a few trucks with prices but would never give me a website to look at the vehicles they have 4 myself. Well after doing some research on my own, I found out that each of these business names are all associated with Miracle Motor Mart. I found the trucks that Audrie sent me on their website. The prices she sent with the trucks in the email were almost $4k less on the website. I questioned the price, I never got a response from her about that. I was contacted by the finance manager, Jerry. He told me that they buy the truck from miracle motor mart 4 the price listed online. He stated they put a mark up 2 make profit. Come 2 find out, they are all linked with Miracle. I picked a truck, was sent tons of pics & info on this truck. When I started the process 2 buy the truck, I requested videos of the truck. That's when I saw the tailgate, bumper & damage 2 the side. WAS NOT THERE IN THE PICS I RECEIVED AT THE BEGINNING. Entire back of the truck looked different and half fixed. I questioned Jerry on it, supposedly 1 of their guys backed into something and tried to fix it themselves. He agreed to send it to a body shop to repair damages. He told me on a Thursday that it would be ready the following Monday. So Monday I reached out the Audrie and Jerry both asking when the truck would be shipped to me. Audrie replied that the truck would not not be ready till that Friday. Which i replied, "Friday"? As I was shocked. She replied, "do you want the truck fixed properly or not?" SHE IS ONE VERY RUDE LADY. Once they got the truck back from the shop Jerry called and stated he wasn't shipping the truck to me bc of the small dent on the side of the bed won't come out. I then told him that if that is all that is still there then I will still take the truck as is as long as that's the only issue that wasn't fixed. He confirmed that's all that was still there. So truck was shipped. Upon delivery of the truck, I noticed the tailgate looks better but scrubs the bed when letting up and down, they only painted over the other damage and didn't fix the issues properly. Also, the passenger bed of the truck is damaged and wasn't fixed. The dent on the side of the bed was indeed there but Jerry failed to tell me the entire panel is bent and can't even be attached to the wheel liner. The same day, I took the truck thru the car wash when I noticed water pouring into the back seat in both corners. I contacted Jerry and his response was we will just pick the truck back up instead of trying to make things right. I let him know I like the truck but just wanted it fixed properly. While discussing these issues on the phone he then proceeds to tell me that he did tell me that the damages was not fixed properly. WHICH IS ABSOLUTELY NOT TRUE. He then told me that they won't do anything else to fix the truck and offered me a $500 check. After arguing with Jerry about these issues he agreed to mail me a check for $900. WHICH THEY DID SEND. Which is nowhere near the amount it costed me to fix the issues with the truck. I wanted Jerry to hear my concerns and disappointment before putting this behind me and moving on from this. He told me he didn't care to listen to what I had to say. That either I take the $900 and keep the truck or they would take the truck back. Being that there's only 1 bank willing to finance to me with the bankruptcy I felt forced to keep the truck being that it's the only opportunity I have to rebuilding my credit. This place is very rude, disrespectful and constant liars. I also added the pictures of the truck they sent prior to delivery. Not even the same tailgate or bumper. PLUS THEY STILL OWE ME $1k. read more

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I purchased my car from this dealer and it was a good experience. A friend recommend I get into contact with Rodney Cook for my car needs and it was the best advice. Rodney answered all of my questions, was quick with communication and made sure I left with a car I was happy in. He's very personable and laid back, I never felt overly pressured to purchase my car. They gave me a very good price and everyone there was pleasant to speak to. read more

Mr RC Cook has helped my daughter to get a car In the past and he has put my wife in two vehicles over the years, so at the request of my family I decided to give him a try, and all I can say is that I wish I had come to him years ago, I am deeply satisfied and truly happy with the Hyundai he helped me purchase. "Mr Rodney RC Cook, may happiness and blessings continue to be showered upon you and your company the same as you showered them upon me and my family " read more

Miracle Motor Mart - Thank you very much Miracle Motor Mart & Rodney RC Cook, my 2020 Hyundai Elantra is the best thing that has happened to me in a long time. - Car Dealers Near Me - Columbus, Ohio

Over the span of 2 weeks, visiting different car lots and continually by passing Miracle Motor Mart (I live close by) I decided to give them a try. From first point of contact I was met by Kenny Palmer in a manner like he was ready to help me with my quest on a new ride. Over the period of hours having to work with finding me a car, working with getting me a loan (because I had negative equity) he acted like I was a star and he was not going to stop until he had me in a reliable vehicle. Not to mention working on a price that I could afford. He kept me laughing the whole time and I was so pleased with the customer service by all at Miracle, from Kenny to the lady that helped me with the loan piece to everyone around! I highly recommend them when looking for a new car (or new to you)! and by the way I am in LOVE with my new Camry! read more

I bought a car from this dealership in June. The friendliness and knowledge of the staff EXCEEDED my expectation. I am well pleased to this day. Today I brought it in for service. Again, well pleased with the way I was treated and respected. The foundation of Miracle Motor mart is founded on honesty, openness and integrity. So rare these days. Skip the chain stores, this business can be trusted. Thanks guys, you have my gratitude. Richard L. Thunberg read more

I just bought my third car from this used car dealership. I've had a great experience every time. Prices are always below blue book. There is no nonsense. Employees are courteous and professional. Rodney "RC" Cook is my salesperson. read more

I have mixed feelings about my car purchase from this establishment. I LOVE my car! It's exactly what I wanted and my payments are around what I wanted them to be. My issue is my car was serviced by this company just days after purchase. My service included brakes, oil change and a wheel bearing replaced and I was provided with paperwork saying these things were done. Within 3 months of purchase I had to get all new tires. When I was getting my tires put on I was told I need new brakes, which didn't make a lot of sense if they had just been replaced a few months prior. I call the man who sold me the car and he told me to take my car back to have my brakes checked. I do that and I do need new brakes on the back of my car. Not only was I lied to about the brakes being done, but I was told I'd have to pay for the brakes to be done now even though per their paperwork they had already been done. Needless to say I am not happy. This is my second car purchased from here and other members of my family have purchased car here, highly doubt that'll ever happen again. read more

My Uncle Keith recommended this awesome place to me and Bryon Hibler was so helpful! I'll be back again for sure!

Blake was a friendly, kind salesman that worked to get me in a good car....Marcus the finance guy worked all afternoon to get me close to the payments I needed...I now own a Kia Soul and am glad I was sent there way ....Thanks guys! read more

Great customer support and professionalism. When we needed help and advice, they did not fall short in giving us help.